Latest exposure

Rights Protection Center

Amount resolved within one month(USD)

$1,424,861

Number of People Resolved

13,421

Hong Kong China Hong Kong China 2023-03-04 10:58

Resolved

AvaTrade random gapping

IAvaTrade has been used for four or five years, and i feel more and more disgusting. it's not once or twice. before the market opened, i lost the stop loss of other people's orders, and i wanted to ask if it was so fraudulent. last afternoon, there was a good trend and your order was closed. the price difference between the pound and the united states was 20 to 30 pips, and you could lose two to three hundred dollars in forced liquidation. when i asked him, he said that the market price was different. god, the difference is so bad. a lot, it's the same this time, AvaTrade it's really getting worse and worse, and i don't reply to emails. AvaTrade the platform lost tens of thousands of dollars. AvaTrade too bad.

[Object]

AvaTradeAvaTrade

[Amount] $0(USD)

Hong Kong China Hong Kong China 2023-03-04 10:58

Resolved

The order I placed at 1827 was directly displayed on the 1828.26 and did not reach that position.

The order I placed at 1827 was directly displayed on the 1828.26 line and did not reach that position. It this normal? Place a short order, but still lose.

[Object]

FOREX.comFOREX.com

[Amount] $500(USD)

Hong Kong China Hong Kong China 2023-03-04 10:48

Resolved

Everyone will not open the market today. If you want to open the market, the spread will expand and cause losses. It is an irresponsible practice.

Everyone will not open the market today. If you want to open the market, the spread will expand and cause losses. It is an irresponsible practice. Multiple orders will lose money due to the spread expansion.

[Object]

Doo PrimeDoo Prime

[Amount] $33(USD)

Hong Kong China Hong Kong China 2023-03-04 10:48

Resolved

Serious slippage. Slip 14 dollars on Dec. 14th, resulting in liquidation. The platform does not handle it.

Trade gold on Dec. 14. The order is locked at 1796 and dealing price is 1810. It slips for 14 dollars. I went to the platform to apply for compensation and they refused to deal with it. They said that they would not pay the compensation. Compared with other platforms, they slipped by about 4 dollars. This platform slipped by 14 dollars, which is too much, and it happened many times

[Object]

FXGLOBEFXGLOBE

[Amount] $8,000(USD)

Hong Kong China Hong Kong China 2023-03-04 08:48

Resolved

Trash. Do not admit the slippage

On the evening of December 24th, the MT4 disk time was 17.00 and 17.03 minutes. I traded ger40 at a price of 13906.3 to stop the loss. Moreover, the 1-minute K-line at this time did not have this price at 17.08 minutes, as did the orders 15555450 and 15555394. I made money and closed all positions at a loss. The co-author gave me all prices to close positions and chose the point with the most losses. The platform explained that it means gapping and widening the spread. The end time of my closing position is not the same as the K line. Can you tell me where the quotation comes from? Moreover, there was no data in the market at that time, how could the spread expand and gap? Slippage is just slippage, and I still don’t admit that such a big platform is playing hooligans. According to the meaning of the platform, isn’t it deliberately widening the spread to sweep my stop loss? You can clearly see my screenshot. The highest price of the K-line did not exceed the price of 13902 at all. After sweeping the stop loss, it slipped. You can compare it with other platforms. Where did you find it or fabricated it out of nothing?

[Object]

ATFXATFX

[Amount] $1,600(USD)

Hong Kong China Hong Kong China 2023-03-04 08:48

Resolved

ATFX fraud

ATFX condones the agent fraud. Now the fraudulent agent will delete the contact information after the fraud, and the platform will not accept it. In order to expand the market, the platform will not supervise the agent and let the agent cheat. Now the agent has defrauded many people, and the platform still condones the agent!

[Object]

ATFXATFX

[Amount] $3,000(USD)

Hong Kong China Hong Kong China 2023-03-03 14:13

Resolved

xm deducts profits at will, suspends accounts and does not withdraw

My account is 6138174. I opened an account at XM and traded some time ago. Because the market just happened to be good, I made a profit of more than 6,000 US dollars. When I was withdrawing money, the XM platform blocked me backstage and said that I was hedging the transaction. Erase my profits. I consulted my agent. After the agent communicated with the official, they listed another customer’s account, 6138172, saying that we both hedged internally, so we didn’t give any profits. I asked the agent to check it. It’s ridiculous, right? Both accounts made a profit from long gold, and I also traded in the US and Japan at the same time, how do you hedge in one direction? It is purely that I don’t want to give money when I see that the customer has made a profit, and there is no negotiation. Communicating with the account manager just keeps you waiting. Without any evidence, the customer’s account can be closed directly, and the customer’s profit will be wiped out. It is extremely terrible.

[Object]

XMXM

[Amount] $6,106(USD)

Hong Kong China Hong Kong China 2023-03-03 11:48

Resolved

DBG is a fraud company

DBG is an international scam group with a huge amount of funds. They deceive us again and again, causing loss by the stucks and disconnection of the network, and do not allow to fund and freeze the account.

[Object]

DBG MarketsDBG Markets

[Amount] $20,000(USD)

Hong Kong China Hong Kong China 2023-03-02 11:18

Resolved

I was defrauded of a huge fee by a Weibo influencer, Mr. Guo from Yongzhou, Hunan, and Plotio Global from Hong Kong.

I was defrauded of a huge fee by a Weibo influencer, Mr. Guo from Yongzhou, Hunan, and Plotio Global from Hong Kong.

[Object]

PLOTIOPLOTIO

[Amount] $7,000(USD)

Hong Kong China Hong Kong China 2023-03-02 11:18

Resolved

Unable to withdraw nor to address it

The withdrawal from Wednesday has not been deducted. The customer service do not process it even I ask themand send couple emails.

[Object]

EightCapEightCap

[Amount] $2,000(USD)

Hong Kong China Hong Kong China 2023-03-02 10:58

Resolved

Has anyone had their account stolen on XM?

Originally, I won only 62% of the profit that day, but I woke up in the middle of the night. It was so simple. Whoever was paid thousands of dollars stole my account and broke my position. I lost all the profits of the day, and I still lost 314, which is equivalent to being stolen. I swiped 376, and the password confirmation has not been given to others. Is the security of the platform so bad? Has anyone encountered such a problem? How to deal with this problem?

[Object]

XMXM

[Amount] $377(USD)

Hong Kong China Hong Kong China 2023-03-02 08:48

Resolved

No withdrawal

After the MT4 account was inexplicably disabled and forced to close the position, an email was sent on December 26 saying that the balance would be refunded; it was added on January 05 that the balance was cleared to 0 and no refund will be given. Has the big platform started to be shameless? Although there are only a dozen dollars (MT4 trading account 10064222, opened in 2019, has always held positions, and will log in to the account every half a month)

[Object]

XMXM

[Amount] $12(USD)

Hong Kong China Hong Kong China 2023-03-02 08:48

Resolved

Unable to withdraw

Unable to withdraw。 Keep finding excuses. Every problem just arise on time.

[Object]

IC MarketsIC Markets

[Amount] $0(USD)

Hong Kong China Hong Kong China 2023-03-02 08:48

Resolved

I don’t know what happened the night before yesterday, and there were two more hedging orders in my account. I woke up today and found that the account could no longer be closed.

I don’t know what happened the night before yesterday, and there were two more hedging orders in my account. I woke up today and found that the account could no longer be closed. The customer service said that you must pay a deposit to close the position and withdraw the money. Originally, I was planning to withdraw money today, so I couldn’t withdraw the money, and I had to pay to close the position and withdraw the money. Hope the platform can help me get my money back.

[Object]

City IndexCity Index

[Amount] $39,000(USD)

Hong Kong China Hong Kong China 2023-03-02 08:48

Resolved

XM platform is faked

I just place one order and the account it operated by others. It is the first time that I encounter such thing after trading for so many years.

[Object]

XMXM

[Amount] $600(USD)

United States United States 2023-03-02 08:48

Resolved

Scam. Fake license. Clone

There are many tricks. No withdrawal. The digital currency license is also a clone. The phone number provided by them cannot be reached.

[Object]

PATRIOT CAPITALPATRIOT CAPITAL

[Amount] $1,300,000(USD)

Hong Kong China Hong Kong China 2023-03-02 08:48

Resolved

Please return my $45,000 commission

FXTM: Deducting commissions on the basis of excessive renting fees. I am an agent of FXTM. Everything was normal. Then I accidentally discovered that I adjusted the parameters of grid ea in my loss-making account, and I was able to make money and the order volume was OK I received an email from FXTM last week, roughly meaning that frequent transactions resulted in excessive agency commissions, and I deducted more than 45,000 commissions. The principal account of more than 40,000 US dollars has lost nothing, and the commissions will be deducted from me. I lost nearly 40,000 dollars in blood, and now I have confirmed with the salesman that I can do this, but the salesman can tell me that there is a screenshot of the chat below, so I don’t think I know where I touched the FXTM platform to cause them to behave like this Playing a rogue is worse than a fraud platform. I haven’t heard of any platform that does not allow grid ea to run away. You think I’ll place an order with the parameters and you can call me instead of eating so much of my books.

[Object]

FXTMFXTM

[Amount] $45,000(USD)

Hong Kong China Hong Kong China 2023-03-01 17:58

Resolved

No withdrawal

This platform keeps changing its name. I made a deposit from rui win and then transferred to Victoria capital. I was asked to pay taxes when I made a profit and withdraw money. After paying the tax, I did not withdraw money in time. The customer service disappeared. Now I have changed to this company. Patriot capital

[Object]

PATRIOT CAPITALPATRIOT CAPITAL

[Amount] $3,490,000(USD)

Hong Kong China Hong Kong China 2023-03-01 13:48

Resolved

ZFX account has serious slippage

Is it normal to be so slippery? The stop loss slippage is nearly six dollars, and the stop profit never slips! Account 979809

[Object]

ZFXZFX

[Amount] $115(USD)

Hong Kong China Hong Kong China 2023-03-01 13:48

Resolved

Account opening problem

After half a month of opening an account, there has always been a problem of not being able to make a deposit. I have contacted customer service many times, but it keeps you waiting indefinitely, and I can’t explain the specific reason. When it can be used normally, it delays my time. I have repeatedly communicated to no avail. I suggest that you keep your eyes open. If there is a problem with depositing funds, will the withdrawal be comfortable?

[Object]

ExnessExness

[Amount] $0(USD)

$1,424,861

Amount resolved within one month(USD)

$51,047,292

Accumulative Amount Resolved(USD)

13,421

Number of People Resolved

31 day/case

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