Amount resolved within one month(USD)
$1,424,861
Number of People Resolved
13,421
红榆
Unable to withdraw money
i'm here XM the trading account (684072) opened by the company global limited began to recharge the us dollar transaction xauusd, and gave various reasons when withdrawing cash, and did not give the money. finally, i paid all the fees as required by them. , said that it is possible to withdraw the money, and it will arrive in the account within 2~3 hours. let me pay attention to check the account status. after 3 hours, it is said that the withdrawal of the gold can only be remitted to your account on 29 days due to the process of processing. pay 25,000 rmb to go through the expedited channel, and the account will arrive in 2~3 hours. later, i asked them to check the reason, and they said that it was because of the christmas holiday, which made the withdrawal impossible, so your withdrawal can only be remitted to your account on the 29th. account number, on december 25, 2022, there was a notice: hello, because the market situation at the end of the year is strong, many users have various problems due to improper operation, resulting in many problems that have not been resolved in time. our company decided to give the account customers with unresolved problems should handle withdrawals and withdrawals. try to consider the customer's starting point. if you need to handle it, you can add our company's withdrawal specialist. let me be the withdrawal commissioner first. on december 26, 2022, i will be the withdrawal commissioner first. , they said that the foreign exchange account was frozen due to money laundering by the china banking and insurance regulatory commission bureau, and they needed to contact each customer to implement it. the result was to open the voice sharing through qq voice, first open wechat and search the china banking and insurance regulatory commission bureau’s attention official account, let me open the bank the card transfer record, he can see every step of my operation through voice sharing, and asked me to send a screenshot to the customer service in the official account of the china banking and insurance regulatory commission. then i received an email, and it turned out that he personally sent it in the name of the china banking and insurance regulatory commission, saying that my account was a high-risk account, and asked me to pre-deposit 100,000 to remove the risk. i said i don’t have so much money, he said that he could pay me the money in advance, and asked me how much money i had in the card. he started to ask me to find a micro-loan on wechat. i said no loan, but he said that you just need to check the loan amount. i entered the password, and i thought bad yes, i quickly transferred the money from my card to my friend’s card, and he saw my password. only then did i know that they have been doing fraud and have no intention of giving money at all.
XM
池4412
FXCM does not withdraw. The previous withdrawal can arrive about 20 minutes. I withdraw in the morning this time, but have not received the withdrawal till 5 PM!!! They do not withdraw
FXCM does not withdraw. The previous withdrawal can arrive about 20 minutes. I withdraw in the morning this time, but have not received the withdrawal till 5 PM!!! They do not withdraw!!! Make difficulties to customer. Do not join FXCM
FXCM
游弋729
The slippage is too serious
I set stop loss at 1796, but it stops at 1789!!! So gross. I lost more than half money in my account!!!
IC Markets
FX3689531922
Slippage causes a huge loss
For the two EURSGD orders in the picture below, the difference between the actual transaction price and my stop loss price is huge, 300 points more, the slippage is serious, and depending on the trend, no other brokers have such an IC, so I put the comparison trend in the picture below, ic was suspected of intentionally sweeping the stop loss point and demanded compensation.
IC Markets
peter4744
Unable to withdraw
One month ago (early November 2022), I opened an account and deposited funds through the line claiming to be "SST". During this period, I followed Chen Jingren and Zhang Yunjia to operate online, and the profit rate was nearly 100%. Later, my assistant Pan Xiyi issued instructions through line messages. The profit rate is also close to 100%. The period lasted less than a month. On 11/28, the assistant Pan Xiyi suddenly notified the settlement at the end of the month, and the profit share of 44,500_USD must be paid, otherwise the funds in the platform will not be withdrawn... At this moment, I realized that I had fallen into a fraud! Paying the share again is "meat buns beat dogs". Therefore, when I tried to withdraw, it always showed "Pending". Until today, the withdrawal page has been unable to log in! The operating platform also shows "account is invalid"
BDG
王浩天
Malicious slippage
Malicious slippage. Report to platofrm and see the response(in sceenshot). I recommend others leave this platform.
GMI
飛86432
Platform steals profits
After the account fund is increased, the platform steals profits, and the order will automatically add 0.2-0.4. The the position will be closed at the moment when the profit is the least. I have responded to the platform.But I have not received any feedback until now. I closed the position with more than eight lots. , I lost more than 1,300 in the end, and I didn’t get the purchase price after closing the position. How could I lose money after closing the position?
IEXS
三只手妖怪
Want to become a fraud platform like Oanda? It it used to be No.1 in credibility? Slippage like this?
It just has a severe slippage. It is totally a scam for the order of 4 dollars. I clearly set stop loss at 1784, how can you close it at 1787? Do other people lose more?
XM
予康
Forex.com arbitrarily closes position for customer
My account has 258 dollars. I bought one lot of crude oil for more than 80 dollars and lost 170 dollars at that moment. The account still has 90 dollars. Forex.com arbitrarily close the position and said that it is liquidated. I still have 90 dollars in my account. How can it liquidate? Forex.com arbitrarily close the position. Require to compensate my loss
FOREX.com
Jk32942
Accounts will not be withdrawn when below $200
The platform will not let you withdraw, and the account will not allow withdrawal if it is less than 200, and you will not be given a solution
BCR
华少50410
The withdrawal rate is too slow, and the liquidation rate is too high (the spread fluctuates greatly).
The withdrawal rate is too slow, and the liquidation rate is too high (the spread fluctuates greatly). The withdrawal has not arrived in the account for four days! Margins will be liquidated if it is greater than 100%! As shown in Figure 1, the withdrawal has not yet reached the account. As shown in Figure 2 and Figure 3 at the same time, the spread has slipped and the position has been liquidated.
FOREX.com
FX1567124999
XM insiders leak customer account numbers and passwords
The insiders of the platform leaked account information and passwords to other people, causing my account to be operated by other people I don’t know, which caused all my money to be lost. I have a list of customer accounts they leaked, and the platform’s customer service has been delaying and making excuses. This is entirely the responsibility of the xm platform, if you don't want to ruin your reputation, you will compensate us for the loss
XM
Allen8339
Fraud XM platform
Fraud XM platform! my account 251042680 has not been operated for a long time. at 2:37 on the night of November 28th (8:37 on November 28th, Beijing time, I suddenly placed a lot of orders, and my position was soon liquidated! nearly 5601 us dollars were lost at once. no more! I seriously doubt my password was an XM platform leak, XM the platform is a platform for gambling, and if the customer loses, he earns. I repeatedly communicated with the platform about this matter, and the platform said that hackers stole the password, which led to the liquidation of the account! even if the hacker stole the password, could it be XM no responsibility? I request XM pay me back the hacked money!
XM
用户已注销
Serious slippage
I had trade at XM for more than a month. It has slippage sometimes, but not very serious. But, the slippage this time is too serious. I trade gold and it slips for about 8 dollars. I want to have a proper resolution
XM
cong1053
Do not withdraw profit and deduct it.
It happened on October 11, 22, during the normal transaction of my account, the profit of my account was deducted for no reason! ! Don't trust this fraud platform! !
XM
z7241
Liquidated arbitrarily
Due to the inability to transfer money at night, the Forex.com MT4 platform is in the state of 90% locked orders. The proportion I see on the platform is more than 400%, and it is more than 400% after the platform adjusts the overnight interest, but it was forcily closed.
FOREX.com
啊丢
Induce fraud, resulting in liquidation
I met a person named Li Shiwenwen on Jintou.com. She said she was an EA trader, and then added her WeChat, and kept posting screenshots of EA's profits to me, in order to induce me to follow him to open an account in tmgm, and Signed an ea operation agreement with her, during which she only exaggerated the huge profits, but did not mention the risk of ea operation. Later, I handed over the account to her for operation, which led to a liquidation on August 15th, with a loss of 200,000 RMB. They ignored me later, this person must be from your platform, and must have something to do with your platform, I hope you, as a formal platform, can help me deal with this matter as soon as possible, and don't make trouble in the end so that both parties are not happy
TMGM
LI211
STARTRADER deducted my normal profit of $13,466.75 for no reason
STARTRADER (Xingmai, also known as Aiwei), this platform deducted my normal profit of $13,466.75 for no reason, and hereby complains. First, the platform sent an email (Figure 1), saying that my position is too heavy and I have no ability to manage and control risks, but this far-fetched reason can be used as a reason to deduct my profit and not give money? Second, I last traded more than 1,000 US dollars, traded 2 lots of GBP, and made a profit of 3,378 US dollars (Figure 2). With normal withdrawal, is it a heavy position? When I traded positions twice, the prepayment ratio was not lower than 100%, and the profit was normal, indicating that I had the ability to trade normally. Third, the platform violently interferes with my trading account, prohibits trading (Figure 3 shows the transaction log, the transaction is prohibited), illegally deducts profits, and revokes the account, which is a robbery. In view of the above points, it is strongly requested that the STARTRADER platform return the profit of 13,466.75 US dollars.
STARTRADER
FX1836569533
Exposure
Expose ATFX agent that they promise to make stable operation after deposit, but turn out to maliciously click farming
ATFX
鼎52242
Fake platform
Deduct the money for no reason. Do not know why. Customer service does not respond in time.
STARTRADER
$1,424,861
Amount resolved within one month(USD)
$51,047,292
Accumulative Amount Resolved(USD)
13,421
Number of People Resolved
31 day/case
Processing Speed