Amount resolved within one month(USD)
$699,365
Number of People Resolved
14,637
FX3745308812
FXCM put black money into customers' bank cards, which resulted in them being frozen by the police.
FXCM put black money into customers' bank cards, which resulted in them being frozen by the police.
FXCM
FX3539006452
Never got an OTP to my cellphone number
Unable to withdraw funds. Until the maximum withdrawal quota runs out even though you don't get an OTP.
Exness
xuyaqin
Normal transactions in IC, profits will not be withdrawn
My trading account 7197238 made a profit of 5029.76. Account 7200015 made a profit of 4850.4. Account 7198500 made a profit of 4733.83. Account 7198461 made a profit of 4886.54. Total profit was US$19,540.53 I made a transaction in the early morning of January 31, 2024, and all the profits I made were deducted by the platform without reason. At that time, the trading prices were normal and the spreads were normal. But the platform said we were trading illegally. And made it impossible to log in to my trading account. The password we changed was also locked and we were not allowed to change it. This is a serious violation of trading principles. IC is now showing cheating behavior on the platform. It also serves as a warning to the vast number of investment and trading IC customers. This shameless behavior leaves us speechless.
IC Markets
FX1909488324
The platform has canceled the overnight fee discount.
I lock the position normally, but I don’t know how to make arbitrage. There is no regulation on the platform not to lock the position.
XM
YITIANSHENGYU
Deposit hasn't arrived.
I transferred 30 US dollars, but it was not recharged to the MT5 platform. It used to arrive in seconds, but now it's been a day and it still hasn't arrived.
IC Markets
wate
Random quotation
I have been trading on this platform for a while. Then there was a problem with the transaction on the night of Jan.11. When I placed the order, there was no quotation. And the price was directly raised by 2 US dollars for me. The price caused me to lose money and almost liquidate my position. Then I contacted the account manager, but I never got a reply. It has been a week. Please don't use this platform in the future. The service attitude is not good. Please deal with it. No one cares about it.
IEXS
Lucifer774
At the opening of the market I made a profit of 85 pips but I was given a stop loss. Returned my profit.
This morning, the opening price is about 1.26776, I am clearly profitable, the interface shows I lose money, and the interface intentionally stuck, resulting in my inability to close the position or T/P. And then I re-login to enter the platform, I set up the T/P at1.2681, S/L at 1.27070. Why give me a mandatory close the position price of 1.27086? I have not exceeded the lower limit of 50% of the close position, there is no such a price. I asked for a refund of my profit average price (1.6861.42-1.26776) × 50 lots = $4271 , my account net should be the initial profit of 12868 + 4271 + deposit amount of 6974 = $24113 .
IC Markets
FAN53796
The market price of usdcnh is 6.87, the deposit is 6.94, and the withdrawal is only 6.72
If you say that you want to earn a little difference in deposit and withdrawal, I can understand it. If you want to earn this kind of rogue money, it’s hard to say. Don’t say that the withdrawal is only 6.72. I also think it was around 6.83 last week. Yes, but the 6.72 released today is really outrageous. All traders and friends choose this platform carefully, it is really getting darker and darker. This is a screenshot of my deposit of $500 and withdrawal of $552, as well as screenshots of the accompanying platform withdrawal and deposit.
AUS GLOBAL
BANGDEJIAGE
At 9:30 p.m. on January 11, 2024, the highest price of XAU/USD was 2041 on other platforms. But on Exness, the price of XAU/USD was up to 2048.
At 9:30 p.m. on January 11, 2024, the highest price of XAU/USD was 2041 on other platforms. But on Exness, the price of XAU/USD was up to 2048.
Exness
0111
Withdrawal is frozen.
Withdrawal is frozen. The platform passes the buck to a third party. Third-party personal transfers are the funds involved and the accounts are frozen. It's unscrupulous.
XM
tradewithmahen
Exness refuses profitable orders but can close losing positions.
That's all and thank you. The order won't come in but if you close the position you can lose. I can't even make a profit.
Exness
HUẾ ANH
TRANSACTION
Why is account 403222487 disabled and cannot be traded?
Exness
FX4111849973
Severe slippage
Severe slippage of more than 200 points. I have never encountered such serious slippage in so many platforms like this, and this platform does not care. So stay away.
FPG Fortune Prime Global
KEYU@KEQIU
Black platform, the stop loss is filled at a price that never appeared.
I set S/L at 2042, but the position was closed at 2048.42. The highest price on the platform was 2046.69. It's such a shameless black platform.
XM
YANGKAI
Don't take T/P in time
It wasn't closed when USD/JPY reached the T/P. This leads to a liquidation. If I buy long, the position must be liquidated.
XM
SHUAIQINIAHAO
The S/L is incorrect
I set the S/L but it was changed lower. How can we trade on your platform with trust?
Exness
gala7433
I was stunned by Exness! ! !
It is now 10:38 p.m. on January 11, 2024, Beijing time. I have been shorting XAU/USD for the past two days. I have shorted 2 lots at 2038.224 and 2036.700. The stop losses have been placed at 2045 and 2043 respectively. I have shorted 1 lot at 2031.677. , the stop loss is placed at 2043. However, the Exness platform artificially adjusted the highest price of XAU/USD to 2048.168, resulting in all my money being lost. The highest price of XAU/USD on other platforms is 2039.69, and Exness is $8 more, which is outrageous.
Exness
FX4161270740
Complaint to agent Zhang Yahong for maliciously liquidating positions with large lots and charging handling fees.
Cpt agent Zhang Yahong used high returns as bait to guide deposits in August 2023. Several of our friends believed her lies and took out loans and credit cards to deposit funds, and she managed the fund operations in a unified manner. At the beginning, I made a profit of 10%, but later I continued to make large floating losses, and the number of operations became larger and larger. She explained that it was a normal floating loss, and promised to protect 50% of the capital. During this period, our different accounts were liquidated one after another, until all accounts were liquidated on December 27, 2023. She did not give any explanation and only said that investment was risky, and later contacted her completely. If not, more than a dozen families will lose their money! She earns high commission rebates herself! Strongly request the platform to give an explanation! Compensate our victims! Otherwise, jointly call the police and investigate to the end!
CPT Markets
LUSHANLONGFEIXIANG
When the position was liquidated, it was not automatically closed when the advance payment ratio reached 20% as stated by the platform customer service.
I asked XM official website customer service what percentage of the prepayment ratio XM account will liquidate when it reaches 20%. The balance of 10,404.63 US dollars in the XM account immediately became 0 when the position was liquidated. The liquidation was not liquidated when the advance payment ratio reached 20% as stated by the XM official website customer service. I asked XM platform to compensate my account for remaining funds after liquidation the when the proportion of advance payment reached 20%.
XM
FX2892960952
Deposit was refused after transfer
I canceled the first three times myself. The fourth time I was refused to deposit after transferring money and it didn’t pay back the money.
Tickmill
$699,365
Amount resolved within one month(USD)
$61,259,447
Accumulative Amount Resolved(USD)
14,637
Number of People Resolved
31 day/case
Processing Speed