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Resolved
GTC intentionally disconnects the network to cause lag
Mediating Parties
GTCFX GTCFX
Issue

Scam

Requirement

compensation

Settlement Amount

$235(USD)

Time

45 day 3 hour

Mediation Status
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

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FX1438523822
This is already the third time they intentionally caused disconnection and lag. I have been observing for several days. Running EA on the same four accounts, there is always one that disconnects and doesn't move, causing lag and slippage. Yesterday morning, the long position got stuck and didn't move, and today it happened again, causing my account to blow up. My other accounts are fine, and the network is also fine. It only happens when my floating loss is large, they intentionally operate to cause my liquidation. I have observed the same four accounts for several days, it's like they manipulate behind the scenes based on my profits. Either today this account gets stuck or another. Disconnect the network and don't move, let's see what the normal status of others is at the same time?

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