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اردو
Resolved
Mitrade induced fraud by not allowing me to add margin, causing me heavy losses.
Mediating Parties
Mitrade
Issue
Scam
Requirement
compensation
Settlement Amount
$3,000(USD)
Time
106 day 10 hour

Mediation Status
Hong Kong09-30
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong06-16
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WikiFX Overseas Customer Service
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Hong Kong06-16
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WikiFX Mediation Center
Verified
South Korea06-16
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baihe9008








When I was trading on the evening of April 7th, my balance was insufficient. At the time of adding margin, at first it said the bank was closed. Why would I transfer money to a closed bank? I tried multiple times but failed. Isn't this obstructing the margin addition? The next day, I still couldn't add margin. I asked customer service, and they explained that my amount was too large. Previously, the same amount had gone through. In summary, this time I was unable to add margin and lost almost over $580. What makes me angry recently is that they often provide inaccurate data, causing me heavy losses. I feel this is induced fraud. Please help me mediate, thank you









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