Amount resolved within one month(USD)
$1,244,568
Number of People Resolved
14,109
JINQIANG
Unable to withdraw money
The withdrawal has not arrived in the account for a long time. Every time I call and ask, they say that they will expedite the processing. They make a lot of excuses and say that they will wait for 48 hours to receive the account. As a result, there is no response for more than half a month.
FOREX.com
ERXIN
Withdrawals are frozen by the bank
It was fine to withdraw US$200 before, but this time I withdraw US$800 and the funds were frozen by the bank.
XM
durianlew
XM prevents me from withdrawing money!
My id is 38393813, and I made a deposit with the digital currency usdt. Several friends made deposits in the same way before. I asked my brother to help deposit funds. Withdrawing cash several times before was no problem. Now I want to withdraw money, but it says that I can't withdraw money because a third party helped me deposit money. Then can I get my principal back for all accounts that I have blown up before? If you make a profit and don't give out the money, don't you have to pay back the liquidated position? If this is the case, it is set from the beginning that third parties cannot deposit funds. I have inquired about other platforms, there are no restrictions on deposits, but there are restrictions on withdrawals. I used real money to deposit XM, and now I want to withdraw cash and mention my private bank account. I also closed my account, and mt4 can't log in directly. Whatever the reason, give my money back.
XM
Tar4833
Withdraw money but not yet
Withdraw from morning It's late now, it's not yet in.
GMI
OXGEN
The deposit requirement is low, and cannot withdraw at all
I have applied for more than 5 withdrawals, but I cannot withdraw due to different reasons each time. The processing time is very long. This platform is a unscrupulous platform.
FXTM
CHEWU1252
The account cannot be logged in, and the customer service does not reply. Request a password change. no emails
The account cannot be logged in, and the customer service does not reply. Request a password change. no emails
FOREX.com
FX2042631191
Unable to withdraw
It is a lie to say that I have failed to log in and withdraw from different places many times, resulting in insufficient credit points and unable to withdraw funds. Return my principal and I will stop trading, and the profits will be given up
XIANG RONG
HUANGJINGE
Automatically traded 10 lots, and the margin was not enough at that time
Automatically traded 10 lots, and the margin was not enough at that time. I didn't place the order.
IC Markets
BO2829
Unable to withdraw money
I met a female netizen from Tantan, and knew that she was doing foreign exchange. I was very curious, so I followed the operation of 100,000 yuan. After earning a small amount of money, she taught me to withdraw more than 5,000 yuan. I later deposited another 200,000 for trading. I don't put any more money into it until the customer service of BitTorrent contacted and said to provide the platform information (I would have to continue to lose money). I will try to withdraw money again. However, it was warned as a risk account, and it said that for the safety of your account funds, no withdrawals will be made.
FOX GLOBAL
feilang
The server is not working, it was unexpectedly shut down on Saturday and Sunday
Today Saturday, I was unable to log in to both the computer and mobile platforms. Usually, building and closing positions on mobile phones often fails, so it's better to try multiple times. The computer may often get stuck reading.
FXCM
FEILONGZAITIAN5743
MT4 connection abnormality
On Saturday and Sunday, the MT4 software was unable to connect and displayed as not connected. Multiple attempts to connect were ineffective!
FXCM
FX3520007468
I’ve lost $5,400 here because of its unreasonable candlestick chart, making my account forced liquidation
I asked the customer manager what happened. The customer manager said the quotations showed were wrong. Account: 740000858
Forex Club
YAO16427
Maliciously increase spreads when big data is released
When big data is released, spreads are maliciously increased, cross currency pairs are sometimes maliciously increased by 60 or 70 spreads, and sometimes more than 100 spreads. As a result, the order that should have been profitable lost.
EC Markets
FX1714088702
Widen the spread and liquidate positions on June 1
My account is 311563 ,widened the spread and broke the position June 1st
GMI
HUANGJIN628
In addition to the spread, additional pips are added to the buying and selling pips
A pending order to buy long can lead slippage, even when the fluctuation is small. Not to mention slippage, it is the same when there is no fluctuation. Buying a lot is more than ten pips, and the more buying, the more the difference. There is also an short pending order 1957. Stop loss, and the position is automatically closed at 1956.99. There are screenshots, the highest pip so far is 1956.99. I have a video but can’t upload it. The extra pips will be deducted from the buying and selling spreads.
EC Markets
wwwwwwwwww
EightCap directly deleted my account
The platform directly deleted my account and background. Now there is still a principal of 10,000 US dollars in it. No one has contacted me until now. Emailed them and no reply. Isn't this a scam platform?
EightCap
YUDASHENG
Serve lagging
Every time there is significant data, all market performances are severely jammed. Especially every morning at 8:30, after the US data is released. The data does not move, and the candlestick does not move for a minute or two.
EC Markets
LOULOU30995
Forcibly close my order according to the stop loss
Forcibly closed my order and closed my position according to the stop loss position. I was 180 points away from the stop loss position. The customer service said that the real background sweeping order was triggered instantly and could not be seen by the naked eye. This explanation is really nonsense. Three short orders, as shown in the picture, the buying price is 0.67, the stop loss is at 0.6688, and the position of 0.667 is directly closed for me. How do you sweep the loss? ? Still secretly operating after 3 o'clock in the middle of the night! Fraud platform!
IC Markets
YEYAOZHONG
IC Markets robbed ultra-high net clients, worth of $436,668.
IC Markets robbed ultra-high net clients worth of $436,668. I am a VIP customer of IC in Asia. Over the past few years, I have deposited over $10 million with IC MAREKTS. I am one of the few high net worth clients with substantial capital. I have always believed that IC MARKETS is a very fair company. I am the trading champion of the FOLLOW ME trading competition for three consecutive times! Also a well-known investor in the market! On June 7 this year, IC MAREKTS deducted 436,668 USD from my 5 accounts, the money for this set to buy a house! They then claimed that their US2000 had a setup error between March 8, 2023 and May 15, 2023. I simply cannot accept this statement. Their mistakes should not be my responsibility. I view and trade according to the MT4 value announced by IC every day. If we can't trust the rules published on MT4 as a standard, then what else can we investors trust? If I had taken a different direction today and they charged me more interest, I am sure they would not have compensated me. IC has a lot of products on the market that aren't the best, and they haven't compensated me for overnight charges I've undercharged over the years. Why did they suddenly say there was an error with US2000 and debited a huge amount from my account? Is it because I started winning a lot of money this year? ASIC has taken up the case and has given until 11 July for IC Compliance to respond. I consulted an Australian lawyer and they believed that the IC was against the law. I found on the site that some small investors have received the money, but so far they haven't processed my large fee. I know that many investors have encountered this problem, and recently I have heard a lot about IC deducting commissions from agents and so on. Has IC MAREKTS become a black platform? Are they deducting these fees randomly? I hope they don't do this, otherwise, I will expose this misconduct to global investors and warn them to stay away from IC MAREKTS so they don't get hurt. Please return my $436,668 property to me ASAP! Please return my $436,668 property to me ASAP! Please return my $436,668 property to me ASAP!
IC Markets
1232418
Internal transfer
When the 1:1000 guarantee is 150%, the internal transfer will not be transferred. And the transfer failed 5 times in a row. As a result, the account was liquidated. The customer service replied that an internal transfer and the account was credited immediately, and later explained that they did not know need to send an email. It led to liquidation.20030988 transferred to 1100110855 failed, it was displayed as 1100110855 transferred to 20030988, please help me
IC Markets
$1,244,568
Amount resolved within one month(USD)
$57,318,512
Accumulative Amount Resolved(USD)
14,109
Number of People Resolved
31 day/case
Processing Speed