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Rights Protection Center

Amount resolved within one month(USD)

$1,555,982(USD)

Number of People Resolved

12,770

Hong Kong Hong Kong 2022-08-15 11:00

Resolved

Cannot withdraw

It has been two weeks since the withdrawal was made. They keep denying it. What is going on? There is no contact from the customer service

[Object]

FXTMFXTM

[Amount] $716(USD)

Vietnam Vietnam 2022-08-12 08:37

Resolved

Can't withdraw money

I can't withdraw money and send email to platform, the platform does not respond, the platform's support in Vietnam requires a transfer for 500 million to deal with it.

[Object]

BKYHYOBKYHYO

[Amount] $128,000(USD)

Hong Kong Hong Kong 2022-08-11 17:07

Resolved

The server lags so hard

I couldn't log in to the server due to lagging for several times. Once I made a profit and wanted to log in and trade, I couldn't log in, which made me lose money in the end.

[Object]

FOREX.comFOREX.com

[Amount] $0(USD)

Hong Kong Hong Kong 2022-08-11 11:14

Resolved

Cannot withdraw 88000

I made a withdrawal on the 17th. Their system maintenance and upgrade is between the 8th and the 15th, and the account arrival time has exceed five working days as they promised

[Object]

IC MarketsIC Markets

[Amount] $13,100(USD)

Hong Kong Hong Kong 2022-08-11 10:07

Resolved

Businessman manipulate the market and does not allow to withdraw.

The client is at Vatee platform https://www.vateefx.com/zh/home/. After confirming the rules and trading methods with the salesman - Wu Hao in the MT4 trading account 450291, I deposit 5000 on March 16. After first profit was withdrawn, I felt that the platform was OK, and I continued to make orders later. The salesperson lost contact with the profit. The square replied that the transaction was illegal, and the account was frozen for 90 days. I emailed the salesperson's chat record to the platform. The platform ignores it. I complained that the platform is a black platform. I use the salesman to defraud customers to deposit money. If the profit is too large, the customer will not be withdrawn, and taking loss from customers' loss. Please stay away from this fraud platform.

[Object]

VateeVatee

[Amount] $9,212(USD)

Hong Kong Hong Kong 2022-08-10 10:54

Resolved

The commission is unable to withdraw for a week

I submitted the withdrawal application last week and it has been seven working days till this week, but it has not arrived. I contact ATFX customer service today and they just submited withdrawal today, but my withdrawal request was submitted as early as last week. Please intervene to solve it.

[Object]

ATFXATFX

[Amount] $9,200(USD)

Hong Kong Hong Kong 2022-08-09 07:57

Resolved

Agent induce and scam investors

Agent induce and scam investors step by step to deceive every penny. Against their wills to place larger orders, resulting heavy loss of account. It's abominable, and the platform has no risk control ability.

[Object]

TMGMTMGM

[Amount] $194,478(USD)

Japan Japan 2022-08-08 20:04

Resolved

I can't withdraw

Even if I paid the analyst's transaction fee, I was charged a deposit fee and was told that I could not withdraw without paying the deposit fee.

[Object]

StarekStarek

[Amount] $86,861(USD)

Hong Kong Hong Kong 2022-08-08 20:04

Resolved

Maliciously deduct my profit and force to admit illegal transaction

I reported the EBC platform with my real name. During the interest rate decision on June 15, 2022, I made a profit of USD 9,342.67 in the EBC trading account of 6,285,440. The next day I directly banned my account without notifying me. The customer manager did not reply and kept evading the question. On June 20 In the afternoon, the platform called and forced me to send an email to admit the illegal transaction, otherwise I would not give the principal. I had no choice but to compromise and send the principal to the email. I do not know such platform can have a high rating. It is ok to lose, but will suspend your account if you make profit.

[Object]

EBCEBC

[Amount] $9,342(USD)

 Taiwan Taiwan 2022-08-08 20:04

Resolved

The platform has serious slippage, resulting liquidation

On 6/24, I started to buy at 8:00 p.m., but within 30 seconds, the position was immediately liquidated, and all the funds in it were gone

[Object]

VOREXVOREX

[Amount] $94,754(USD)

Hong Kong Hong Kong 2022-08-08 20:04

Resolved

Withdrawal of 900 US dollars, it is said that the account will not be allowed to withdraw for one month, and all documents are provided

It was delayed for a month and it was only 900 US dollars. Every time I was asked to provide additional information, I contacted customer service online 5 or 6 times, and provided withdrawal applications more than 10 times. The information is given, even the income tax bill is given, but I still refuse to withdraw the money, what platform

[Object]

ExnessExness

[Amount] $920(USD)

Colombia Colombia 2022-08-08 20:04

Resolved

Inability to withdraw

My deposit was 369 usdt on June 16, 2022. I am making the withdrawal, but they froze it

[Object]

LZTDLZTD

[Amount] $969(USD)

Hong Kong Hong Kong 2022-08-08 20:04

Resolved

Cannot log in the website

Cannot log in the website. The customer service does not reply the wechat. Unable to trade and withdraw. No one handle it.

[Object]

XMXM

[Amount] $12,000(USD)

Hong Kong Hong Kong 2022-08-08 20:04

Resolved

CPT is a fraud platform that does not withdraw after making profit.

I deposit 2300 dollars on April 22 and make a profit of 6400.35 dollars. Trading account: 2847780 ,2871769, 2876556, 2885325. A trading account will slip after a period of time, so 4 trading accounts are opened one after another! Fortunately, I have been trading hard for more than a month, and I don't give out a cent of profit. ! 2. CPT is the fraudulent company and the following all my account transaction records

[Object]

CPT MarketsCPT Markets

[Amount] $6,400(USD)

Ecuador Ecuador 2022-08-08 20:04

Resolved

Zion scammed all users and we lost everything

Everything was going well until they offered the opportunity of "Silver membership" which consisted of depositing $100 and more benefits. Since I was in need of financial growth, I took the opportunity. When they sent the signal to trade, we traded, but there was a total loss of money and no response from the brokers. In turn, many users complained about not being able to withdraw their earnings since Friday and now no one has been able to withdraw what was left. In my case, I lost all the money, around $141 and I don't know what to do. I leave the complaint, I don't know if they could help me, but I leave the complaint. Thank you very much.

[Object]

ZionZion

[Amount] $141(USD)

Colombia Colombia 2022-08-08 20:02

Resolved

Claim gabriel_154@hotmail.com

I have already done the process to withdraw and it has not allowed to generate withdrawals and they have not given me an answer, therefore I request their intermediation in this claim

[Object]

LZTDLZTD

[Amount] $623(USD)

Hong Kong Hong Kong 2022-08-08 20:02

Resolved

The $500 I withdrew in March has not been paid yet

The $500 I withdrew in March has not been paid yet. No explaination, just do not withdraw

[Object]

CWG MarketsCWG Markets

[Amount] $1,400(USD)

Hong Kong Hong Kong 2022-08-08 20:02

Resolved

Loss due to platform server

On June 8th and June 9th, due to the problem of the platform server, the platform board could not move. At that time, I consulted the customer service and my own agent as soon as possible. I was not given a plan and dealt with it on the same day, so I was directly closed and lost more than 2,000 US dollars. Now I appeal to pay the customer service to directly use the detection server on the same day, there is no problem! Both my friend and my agent had the problem of not being able to trade on the disk that day. Before that, my friend had the same problem, and the agent paid directly! I didn't handle this well for me. Because it is really not my problem, I have switched many networks that day, and even cross-regional transactions still have the same result!

[Object]

AUSFOREXAUSFOREX

[Amount] $2,290(USD)

Hong Kong Hong Kong 2022-08-08 20:01

Resolved

Place order normally, but do not withdraw profit

I trade for half a month. There is loss and profit. At the end, I earn over ten thousands dollars, but I cannot withdraw. What is that?? You should mention it early if you cannot do it. Do not withdraw. No words when you lose. This platform is intended to disgust me, and it said that my method is similar to others, so it was blocked for me. What the hell. Garbage platform, everyone, please don't be fooled.

[Object]

XMXM

[Amount] $15,398(USD)

Hong Kong Hong Kong 2022-08-08 20:01

Resolved

You cannot deposit either for three accounts when you want to fill up the position at a critical time, nor to retake the order, that is, you are stuck and cannot deposit funds at the critical moment.

Lots of excuses. Cannot deposit normally. How can the trading be secured?

[Object]

WeTradeWeTrade

[Amount] $5,000(USD)

Amount resolved within one month(USD)

$1,555,982(USD)

Accumulative Amount Resolved(USD)

$41,503,785(USD)

Processing Speed

29 day/case

Number of People Resolved

12,770

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