Global Broker Regulation Inquiry App
About WikiFX

Amount Resolved (Past 30 Days)(USD)

$289,914

Resolved Cases

14857

On September 30, 2026,
On September 30, 2026, I requested to withdraw $400 from my ePlanet Brokers real account to my bank account after receiving my $500 tournament prize. Customer support replied that bank transfer withdrawals are currently not available and instructed me to withdraw only through cryptocurrency. I specifically requested a bank withdrawal, but this option was not available. This is my complaint regarding the withdrawal method and the inability to withdraw the requested amount through bank transfer.
  • Broker

    eplanet

  • Feedback Type

    Unable to Withdraw

Egypt

4h

Egypt

4h

Approved 1,118 USDT Withdrawal Still Not Received
My previous feedback concerned my approved 1,118 USDT withdrawal, which I still have not received. Since then, Volurr has suspended my account and accused me of using multiple accounts and “stealing”, but has not provided any evidence or identified the specific rule I allegedly violated.  Volurr also claimed that my money had arrived. I requested the TXID/transaction hash to verify the transfer, but they did not provide it. I have still not received the 1,118 USDT. 
  • Broker

    VOLURR BROKERAGE

  • Feedback Type

    Unable to Withdraw

Turkey

6h

Turkey

6h

My 1,118 USDT withdrawal is marked as “Approved”, but the funds have not been sent to me. After the withdrawal was approved, my MT5 account became inaccessible. I have contacted Volurr by email, WhatsApp and Live Support, but I have received no response. My approved withdrawal is still unpaid and I have not been given any explanation regarding my account restriction. I am requesting an immediate explanation and the release of my funds.
My 1,118 USDT withdrawal is marked as “Approved”, but the funds have not been sent to me. After the withdrawal was approved, my MT5 account became inaccessible. I have contacted Volurr by email, WhatsApp and Live Support, but I have received no response. My approved withdrawal is still unpaid and I have not been given any explanation regarding my account restriction. I am requesting an immediate explanation and the release of my funds.
  • Broker

    VOLURR BROKERAGE

  • Feedback Type

    Unable to Withdraw

Turkey

Yesterday 02:49

Turkey

Yesterday 02:49

Very disappointing withdrawal experience
Poor withdrawal experience. I submitted a crypto withdrawal request on September 29, 2026, but it remained Pending without any clear explanation or processing update. I contacted support to ask about the delay, but the withdrawal was still not processed. Overall, the withdrawal processing experience was disappointing and lacked transparency.
  • Broker

    MY MAA MARKETS

  • Feedback Type

    Unable to Withdraw

Vietnam

Yesterday 00:30

Vietnam

Yesterday 00:30

SCAM
Title: SCAM ALERT: Do Not Trade Here - Withdrawal Blocked! Review: This broker is completely fraudulent, and I strongly advise all traders to stay away from them. Do not open an account or work with them under any circumstances. I have been trying to withdraw my deposit, but they are deliberately holding my funds and not processing the withdrawal. They give no valid reasons for holding my money. Save your capital and avoid this scam broker at all costs! To avoid paying my funds, they made a fake excuse in an email claiming that I was using an HFT (High-Frequency Trading) bot."
  • Broker

    BLUVOX

  • Feedback Type

    Unable to Withdraw

India

Two days ago

India

Two days ago

Unable to withdraw funds
I am submitting this complaint regarding Giraffe Markets for withholding approximately USD 22,000 of my remaining capital and refusing to process my withdrawal. During my trading activity with Giraffe Markets, I have already incurred approximately USD 28,000 in trading losses. After these trading losses, I still have approximately USD 22,000 of my own capital remaining in my trading account. I requested to withdraw this remaining USD 22,000. However, Giraffe Markets has refused to process my withdrawal. The reason communicated to me is that my account did not generate sufficient profit for the broker and that the broker incurred payment gateway fees in connection with my deposits/transactions. Giraffe Markets is therefore seeking to treat my remaining capital as compensation for these alleged costs. This is extremely concerning to me. I accept that approximately USD 28,000 was lost through my own trading activity. I am not disputing those trading losses. My complaint specifically concerns the remaining approximately USD 22,000 that belongs to me and is now being withheld from withdrawal. The USD 22,000 was not lost through trading. Giraffe Markets is withholding it because of alleged payment gateway fees and because, according to the explanation given to me, my account was not profitable enough for the broker. I have requested that Giraffe Markets provide the contractual basis showing where I agreed that my remaining capital could be withheld to compensate the broker for payment gateway fees or because the broker did not generate sufficient profit from my account. I am therefore requesting that Giraffe Markets immediately release my remaining approximately USD 22,000 for withdrawal. For clarity: Approximate trading losses: USD 28,000 Remaining capital being withheld: USD 22,000 Approximate total funds involved: USD 50,000 I am prepared to provide WikiFX with my account statements, trading history, withdrawal request, transaction records and communications with Giraffe Markets showing the reasons given for refusing my withdrawal. I respectfully request WikiFX's assistance in investigating this matter and helping me recover my remaining USD 22,000.
  • Broker

    Giraffe Markets

  • Feedback Type

    Unable to Withdraw

Malaysia

Two days ago

Malaysia

Two days ago

The competition was manipulated and no investigation was provided. I joined the Flip Trade Group's $50 live action competition and did not receive the prize money I deserved, so I am unable to withdraw funds
Contest Manipulated & No Investigation Provided I joined Flip Trade Group's $50 Live Contest (Jan 25-30, 2026) 。 The results looked fixed. I complained during the contest - they said "technical problem". On July 26 they promised a full investigation with equity history of all participants. On Aug 27 they said documents were sent to my home and government officials would contact me, and asked me not to remove reviews. As of today, 29th September, I have NOT received any documents, nor have I been contacted by any government authority. This is clearly a delay strategy used by a scam broker to avoid accountability and silence complaints. No transparency, no evidence, no investigation provided. Stay away from this broker.
  • Broker

    FlipTrade Group

  • Feedback Type

    Scam

Nigeria

Three days ago

Nigeria

Three days ago

Axi reduced the CPA commission from $600 to $100, without any explanation.
Complaint Against Axi – CPA Payout Dispute and No Proper Response I am submitting this complaint again because Axi has still not provided me with a clear and satisfactory written response regarding my CPA payout dispute. My Axi affiliate portal showed an approved CPA amount of USD 600, including around the scheduled payout date. However, only USD 100 was paid to my account. After I questioned this discrepancy, I was informed that clients from Pakistan were subject to a lower Tier 3 CPA rate. My concern is straightforward: if a different CPA structure applied to Pakistan, why was USD 600 shown/approved in my portal at the time of payout, and where was this restriction clearly communicated to me before the payout? I have repeatedly requested Axi to provide the relevant agreement, written communication, portal terms, or other evidence showing that I was informed in advance about a separate Pakistan CPA structure. I have not received a clear answer addressing this specific question.
  • Broker

    Axi

  • Feedback Type

    Others

Pakistan

Three days ago

Pakistan

Three days ago

*Title:* Account terminated
*Title:* Account terminated and profit confiscated - Account 30**** *Review:* I deposited $50 and made profit through news trading on Gold. My account 30**** was terminated without warning. I received email stating my trading is "abusive" and my profit will be deducted. No proof of price manipulation or technical abuse was provided. They only returned my initial deposit. This is unfair because news trading is not prohibited in their Client Agreement. I requested evidence from Risk Team but got only template replies. I have reported to FSA Seychelles. Waiting for resolution. Be careful if you trade news
  • Broker

    uexo

  • Feedback Type

    Others

Pakistan

In a week

Pakistan

In a week

why not approve my fund withdraw?
why not approve my fund withdraw? and why cancel /delete my log in account?
  • Broker

    squaredfinancial

  • Feedback Type

    Unable to Withdraw

Malaysia

In a week

Malaysia

In a week

SCAM BROKER, they not
SCAM BROKER, they not have regulamentation, they not have support to reply, be aware of that. I deposited 500 USDT into crypto to trading on forex. Traded and maded profit manually of just some USDT. I asked withdrawl and no reply, all rejected. They just sended me 100 USDT back and stealed my rest of 400 USDT. They blocked my access to trading account and dashboard. I cant login to share more proofs.
  • Broker

    Gifx Prime

  • Feedback Type

    Unable to Withdraw

Brazil

09-24

Brazil

09-24

This broker is fraud
This broker is fraud becuse last 22 day to reject my withdrwal and panther team person says your withdrwal pending because our crm Update process running but now he is new client and old client both withdrwal stop it fraud broker please aware of this types of broker All evidence atteched below total my net deposit withdrwal 1156$ no any profit generate or no any broker agains abuse trading please aware aware .......,,,,
  • Broker

    Panther Capitals

  • Feedback Type

    Unable to Withdraw

India

09-24

India

09-24

我在明德金融(MTF)交易時感覺到明顯的訂單執行延遲(Latency/Delay),
我在明德金融(MTF)交易時感覺到明顯的訂單執行延遲(Latency/Delay), 估計是做市商(B-Book)模式,也就是平台自己與客戶做對手盤(你賺平台虧,你虧平台賺). 如在美國非農/CPI 公佈時滑價超過$10, 是非常典型的對賭平台(B-Book)惡意拉大點差、卡訂單、收割客戶短線利潤的後台操作. 而試過幾次公佈數據時賺錢, 其後就收到明德的 WhatsApp 通知, 數據公佈日價格波動大要小心, 跟著的在數據公佈日的滑價就越來越大, 現在已冇玩明德, 所以講講經驗. 翻查資料, 香港金銀業貿易場 (CGSE):AA 類 194 號行員 ***金銀業貿易場只是香港本地的黃金「行業協會」,非政府官方監管機構。行員可以合法提供對賭(做市商)盤,且貿易場不具備對客戶虧損強制賠付的法律權力。*** 香港海關牌照(反洗錢登記) *** 持有香港海關貴金屬及寶石交易商 A 類註冊(註冊號:A-B-23-07-00744)。此牌照僅用於監督其黃金實貨與資金進出是否符合「防洗錢」條例,完全不監管任何網上保證金交易、不監管操縱點差、不監管不合理滑價.*** 希望各位小心!
  • Broker

    MTF

  • Feedback Type

    Severe Slippage

Hong Kong

09-24

Hong Kong

09-24

Totaly Fraud
Totaly Fraud EXPOSING VISHNU FOREX: UNAUTHORIZED TRADES AND INTENTIONAL ACCOUNT WASHING FRAUD ​Body: I am writing this to alert all traders and investors about the fraudulent operations of Vishnu Forex. ​Recently, I was trading on their MT5 platform. My account had an equity of approximately $1500 – $1600, with open positions totaling a tiny 0.034 lot size (consisting of multiple 0.01 micro-lots). Due to market movements, my floating loss was around -$800 to -$900. I still had around $700 - $800 of valid equity remaining to cushion the trades. ​Without my knowledge or consent, Vishnu Forex maliciously injected TWO LARGE STANDARD LOTS (2.00 Lots) directly into my account. A standard lot size of 2.00 requires massive margin, which instantly wiped out my remaining $800 equity and intentionally triggered a complete account wash (liquidation). Immediately after my account was blown, the market reversed in my favored direction. ​No rational trader with an $800 remaining balance would suddenly open 2.00 standard lots under floating drawdown. This was a clear, intentional backend manipulation by the broker to steal my deposited capital. ​Upon raising a formal complaint via email, the support team completely denied their system manipulation, claiming that I placed those trades myself. They refused to acknowledge the backend fraud or refund my balance. ​WARNING TO ALL TRADERS: Vishnu Forex is an unsafe, unethical, and manipulative broker. They execute illegal backend trades to wash client accounts and steal funds. Stay away from this entity! ​Demand: Immediate investigation, accountability, and full refund of my deposited capital ($1600). September 21, 2026 Unprompted review Useful 1 Share
  • Broker

    Wisuno

  • Feedback Type

    Scam

Germany

09-23

Germany

09-23

I am in a dispute with HFM
I am in a dispute with HFM regarding the adjustment of USD 45,678.09 from four trading accounts. HFM stated that my EA exploited price latency and classified the activity as prohibited arbitrage under Clause 26.1 and Clauses 24.1 and 24.2. My main concern is that HFM has not clearly identified which specific transactions or trading behaviour constituted latency arbitrage, or explained how the alleged price latency was actually exploited. I am not requesting HFM’s proprietary detection methodology or confidential systems. I am requesting a clear, transaction-level explanation of what specific trading behaviour was considered a violation and how it relates to the cited clauses. I have supporting documents, including HFM’s official complaint response, its subsequent response dated 18 September 2026, and MT5 trading history. I request WikiFX to assist in mediating this dispute and to ask HFM to provide a clear factual explanation of the basis for the classification and adjustment.
  • Broker

    HF Markets

  • Feedback Type

    Others

Indonesia

09-23

Indonesia

09-23

Unable to withdraw funds
1. This broker says they don't accept European clients, im European and they approved my account 2. They abnormally increased commission to 9$ while they advertise 6$ and spread to 50 point on gold while they advertise 30 points. 3. I deposited and placed a test order to notice a huge slippage on top of the abnormal commission and spread. 4. Decided to withdrawal, rejected. After the account fully approved i requested the withdrawal via the same method as deposit and they keep rejecting and demand now a selfie, which im not comfortable to provide to a shady broker. So till now they steal my deposit and claim AML/KYC procedures! Stay away!!
  • Broker

    score Capital Markets

  • Feedback Type

    Unable to Withdraw

United States

09-22

United States

09-22

Affiliate CPA Payout Complaint Sharing my genuine experience as an Axi affiliate.
Affiliate CPA Payout Complaint Sharing my genuine experience as an Axi affiliate. Approved CPA shown: $600 Amount received: $100 Outstanding: $500 My CPA deal was Universal, but when the payout became due, I was told that clients from Pakistan fall under a lower CPA tier. I had not been clearly informed of this restriction before the payout, and I did not see this condition clearly stated in my agreement or affiliate portal. I am still trying to resolve the outstanding $500 CPA with Axi. Based on my experience, affiliates should double-check and get all CPA/country conditions confirmed in writing before working with them.
  • Broker

    Axi

  • Feedback Type

    Scam

Pakistan

09-21

Pakistan

09-21

Do not deposit with this
Do not deposit with this broker. Factual account below, backed by screenshots, video evidence, and every email exchange. Immediately after registering, I was contacted on WhatsApp by "Merry" — no discernible real identity behind the account. When I asked 15 direct questions about ownership and company structure, the response was: "The questions you asked are not the kind of questions that any broker would give you completely honest answers to. However, if your concern is about trust, we can arrange a transparent meeting and have an open, friendly discussion with each other." A broker openly refusing to answer basic ownership questions. I deposited $250 to test the platform. Over two days of calm-market trading, no news events, more than 30% of my closing orders were rejected — not opening orders, closing orders. You can enter freely. Getting out is a different story. When I requested full withdrawal: "Dear Trader, due to your transactions which are against general trading rules and according to international trading rules, we are unable to provide services to you and you will only be allowed to withdraw the origin amount of your funds. Obviously, if you change your trading method, we will continue cooperating with you." No trade IDs, no specifics. The next day, all profits were gone plus an unexplained $37.92 deducted from my own deposit. When pressed, they escalated to "Arbitrage" and "High-Frequency Trading" accusations: "Dear Diogo, Due to the identified account violations, you are only permitted to withdraw the original amount of funds you deposited. However, as a gesture of goodwill, we are also willing to refund the total commission amount spent on your account." Facts that expose this as fabricated: across all 142 trades, average trade duration was 2 minutes. Not one trade was held under 1 minute. No arbitrage, no HFT — only a broker rejecting closes, keeping profits, and inventing a violation after the fact. Current balance: $211 against a $250 deposit. On top of confiscating 100% of profits, part of my own principal was withheld with no itemized explanation. STP Trading Ltd is registered in Saint Lucia — no regulator oversight. The Dubai office is a facade, not a license. Full documentation available: video, screenshots, emails. Consider yourself warned before depositing here.
  • Broker

    STP Trading

  • Feedback Type

    Deduction of profits

Portugal

09-21

Portugal

09-21

Unable to withdraw funds
My name is Erdogan; my account number is 3****. Hello, I am unable to reach the customer representative assigned to me—his name is Çağatay. He is not responding to calls or messages. I need to contact him to make a withdrawal.
  • Broker

    Sunward

  • Feedback Type

    Unable to Withdraw

Uzbekistan

09-16

Uzbekistan

09-16

Monaxa clearing account, providing misleading information, refusing refund
Warning: Monaxa provided misleading information and mistakenly closed my account. I am writing this letter to strongly warn other traders to pay attention to Monaxa Limited. My account was mistakenly closed due to contradictory and misleading information provided directly by its customer service team regarding margin stop loss rules. Misleading behavior: Monaxa's customer service has clearly confirmed certain stop loss parameters, and I am managing my funds based on these parameters. However, my position was forced to close at a margin level of 27.39%, which contradicted their advice and resulted in an unfair loss of $454 for me. Refusal to cooperate: Despite providing conclusive evidence, including official chat records and MT5 server logs, Monaxa's compliance team refuses to take responsibility or return disputed funds. Current status: A formal regulatory complaint against Monaxa Ltd has been filed with the Financial Services Commission (FSC) of Mauritius.
  • Broker

    Monaxa

  • Feedback Type

    Scam

Iraq

09-15

Iraq

09-15

Amount Resolved (Past 30 Days)(USD)

$289,914

Resolved Cases

14857

Select Country/Region
United States
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