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Resolved
Closed my account for violating relevant terms and conditions
Mediating Parties
XM XM
Issue

Others

Requirement

explain

Settlement Amount

$74(USD)

Time

35 day 21 hour

Mediation Status
Automatic completion after timeout
It has been 30 days since the broker last replied, and the user has not taken any further action. The system has automatically changed the status to "Resolved". You can submit feedback again If disagree with the outcome.
Reply
XM
Dear [Reviewer], At XM, we are committed to maintaining a fair, transparent, and secure environment for all our clients. In this respect, we have clear Terms and Conditions in place regarding the use of our services and client accounts.Following a review by our Relevant Department, we would like to clarify that certain activity related to the account was found to be inconsistent with our Terms and Conditions. As a result, the relevant measures were applied to the account in accordance with our

Reply

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FX4282653043
xm closed my account for violating relevant terms and conditions, without any explanation or evidence, directly closed the account, causing me to be unable to trade normally

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