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اردو
Resolved
Closed my account for violating relevant terms and conditions
Mediating Parties
XM
Issue
Others
Requirement
explain
Settlement Amount
$74(USD)
Time
35 day 21 hour

Mediation Status
Hong Kong10-02
Automatic completion after timeout 
It has been 30 days since the broker last replied, and the user has not taken any further action. The system has automatically changed the status to "Resolved". You can submit feedback again If disagree with the outcome.
Cyprus09-02
Reply
XM
Dear [Reviewer], At XM, we are committed to maintaining a fair, transparent, and secure environment for all our clients. In this respect, we have clear Terms and Conditions in place regarding the use of our services and client accounts.Following a review by our Relevant Department, we would like to clarify that certain activity related to the account was found to be inconsistent with our Terms and Conditions. As a result, the relevant measures were applied to the account in accordance with our
Reply
Hong Kong08-28
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong08-28
Verified
WikiFX Mediation Center
Verified
Hong Kong08-27
Start Mediation
FX4282653043

xm closed my account for violating relevant terms and conditions, without any explanation or evidence, directly closed the account, causing me to be unable to trade normally


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
