ExnessReply

2024-01-16 10:04

Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

gala7433Supplemental Materials

2024-01-11 22:51

China

Supplemental Materials

I require Exness to compensate me 158 usd, as I could have made more profits. I am so disappointed at the platform's manipulation.

gala7433Start Mediation

2024-01-11 22:41

China

Start Mediation

现在是北京时间2024年1月11日22点38分,我这两天做的空黄金，我分别在2038.224，2036.700做空了2手，止损分别放在2045和2043，在2031.677做空了1手止损放在2043。但是Exness平台把黄金的最高价格人为的调到了2048.168，导致我的钱全被扫了，其他平台的黄金最高价格都在2039.69，Exness直接多出8美金，简直离大谱。