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The WikiFX Score of this broker is reduced because of too many complaints!

EBC

United Kingdom|5-10 years| Benchmark AAA|
Regulated in United Kingdom|Straight Through Processing(STP)|MT4/5 full license|High potential risk|

https://www.ebc.com/en/

Website

Rating Index

Benchmark

Benchmark

AAA

Average transaction speed (ms)

357.8 Great

MT4/5

Full License

EBCGroup-Demo

China
MT4
28

Influence

B

Influence index NO.1

United States 6.56
The WikiFX Score of this broker is reduced because of too many complaints!

Benchmark

Speed:AA

Slippage:AA

Cost:AAA

Disconnected:A

Rollover:AA

MT4/5 Identification

MT4/5 Identification

Full License

28
Server Name
EBCGroup-Demo MT4
Server Location China

Influence

Influence

B

Influence index NO.1

United States 6.56

Surpassed 37.25% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

cs@ebc.com
https://www.ebc.com/en/
https://www.facebook.com/ebcgroupglobal
https://twitter.com/EBCglobe

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Broker Information

More

Company Name

EBC Financial Group

Company Abbreviation

EBC

Platform registered country and region

United Kingdom

Company website
Twitter
Facebook
YouTube
Linkedin

Pyramid scheme complaint

Expose

Check whenever you want

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WikiFX Risk Alerts
Previous Detection : 2024-02-24
  • The number of the complaints received by WikiFX have reached 7 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

WikiFX Verification

EBC · Benchmark
Average transaction speed(ms)
357.8 Great
The highest transaction speed(ms)
78 Great
The highest speed of opening positions(ms)
85 Great
The highest speed of closing position(ms)
78 Great
The lowest speed of opening positions(ms)
1831
The lowest speed of closing position(ms)
1903
Ranking: 13 / 125
Test user 471
Orders 9,368
Ocuppied margin $2,193,869 USD
Data Source WikiFX Data provide
Updated: 2024-02-22 01:02:SS

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Pyramid scheme complaint
Expose
Unable to withdraw

Due to the suspicion that it is not me, I could not withdraw the money, and even asked for 6,000 US dollars. If the payment cannot be made, the account will be permanently frozen.

Previously, I had to pay 1,000 US dollars to unfreeze the account due to an error in the input and withdrawal account. Afterwards, I was able to withdraw funds and trade normally, but the membership meeting was unable to withdraw funds, and even asked to store 6,000 US dollars to prove my identity, and only five Days or so, if it is not completed within the deadline, will my account be permanently frozen? ? Just because the system shows that my membership is abnormal? ? ? And can't provide a reasonable explanation, why it can be used normally before, but suddenly abnormal later, whether it is reasonable to suspect that there is deliberately making things difficult

2022-09-29 18:24
Unable to withdraw

EBC suspended my withdrawals on their account.

I’m 100% sure that EBC is a fraud brocker. EBC suspended my requesting withdrawals because they insisted that we have to pay the tax to their tax account directly within the specific date otherwise my funds in their trading account will be frozen. Honestly, I never expected that my withdrawals has been pending by EBC until I pay the tax. Because I saw many fraud cases from international forex trading platforms that they refuse or suspend customer’s withdrawals like requesting paying the tax or being excused daily transfer limit or etc….when customers request to withdraw their funds. I’ve figured out that EBC doesn’t have a right to suspend customer’s withdrawals even unless paying taxes or not. And the tax department just notifies the amount of income tax to the customers. And customers pays them to the tax office by themselves. Nobody can suspend customer’s withdrawals whenever they request withdrawals even If we pay the tax or not. That’s no way. No FX trading platforms require to customers to pay their income tax with their company’s account directly. I’ll atteach the evidences of the records on their oline customer service below. I insist that they must return my fund in EBC account to my bank account!!!!

2023-11-17 22:24
    Sources

    EBC · Company Summary

    Registered in United Kingdom
    Regulated by FCA, ASIC
    Year(s) of establishment 2-5 years
    Trading instruments Forex, commodities, shares and indices
    Minimum Initial Deposit $200
    Maximum Leverage 1:500
    Minimum spread 0.0 pips onwards
    Trading platform MT5, MAM
    Deposit and withdrawal method Union pay, VISA, MasterCard, PayPal
    Customer Service 24/5, Email, phone number, address, live chat
    Fraud Complaints Exposure No for now

    It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

    In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

    Pros and cons of EBC

    Pros:

    • Regulated by FCA and ASIC, ensuring a high level of security for traders' funds

    • Multiple account types with competitive spreads and commission fees

    • Multiple trading instruments, including forex, commodities, shares, and indices

    • User-friendly trading platforms such as MT4 and MAM

    • Maximum leverage of 1:500, providing traders with higher trading power

    • No deposit or withdrawal fees for most payment methods

    • A wide range of educational resources for traders of different levels

    Cons:

    • Limited operating history of only 2-5 years

    • No negative balance protection, which can result in significant losses beyond the initial investment

    • Limited availability of deposit and withdrawal methods compared to other brokers

    • No mention of bonus or promotional offers for traders.

    What type of broker is EBC?

    Advantages Disadvantages
    EBC offers tight spreads and fast execution due to its Market Making model. As a counterparty to its clients' trades, EBC has a potential conflict of interest that may lead to decisions that are not in the best interest of its clients.

    EBC is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, EBC acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that EBC has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with EBC or any other MM broker.

    General information and regulation of EBC

    EBC is a UK registered company that was established 2-5 years ago and is regulated by the FCA and ASIC. They offer trading instruments such as forex, commodities, shares, and indices with a minimum initial deposit of $200 and a maximum leverage of 1:500. EBC provides trading platforms such as MT5 and MAM and offers deposit and withdrawal methods such as Union pay, VISA, MasterCard, and PayPal. They also provide 24/5 multilingual customer support and a range of educational resources.

    In the following article, we will analyze the characteristics of this broker in all its dimensions, providing you with easy and well-organized information. If you are interested, read on.

    General information and regulation

    Market instruments

    Advantages Disadvantages
    Diversification of investment Volatile market conditions can lead to unexpected losses
    Opportunity to profit from market fluctuations Requires specialized knowledge and experience to trade effectively
    Wide range of trading strategies available High leverage can lead to significant losses
    Access to global markets Not suitable for all investors
    Regulatory oversight and compliance requirements
    Market manipulation by insiders and large traders

    Forex, commodities, shares, and indices are the four main trading instruments offered by EBC. The company provides traders with the opportunity to diversify their investments by trading a wide range of financial instruments, including currency pairs, precious metals, energy, stocks, and stock indices. Trading in these instruments allows traders to take advantage of market fluctuations and generate profit, provided that they have the necessary knowledge and experience to navigate the complex and dynamic financial markets. However, trading in these instruments also entails certain risks, including volatile market conditions, high leverage, and the possibility of significant losses. Overall, EBC's range of trading instruments provides traders with the flexibility and diversity to tailor their investment strategies to their individual preferences and risk profiles.

    trading instruments

    Spreads and commissions for trading with EBC

    Standard account: spreads from 0.6 pips, no commissions

    Professional account: spreads from 0.0 pips, $6 per lot commissions

    Trading accounts available in EBC

    Advantages Disadvantages
    Two account types to choose from Professional account has higher minimum deposit
    Low minimum deposit requirement for the Standard account Professional account charges commissions per lot traded
    Competitive spreads starting from 0.0 pips for the Professional account
    High leverage of up to 1:500 for both account types

    When it comes to account types, EBC offers two options for its traders: the Standard and Professional accounts. The Standard account requires a minimum deposit of $200 and offers competitive spreads starting from 0.6 pips with no commissions charged per lot traded. On the other hand, the Professional account requires a higher minimum deposit of $5000 but offers lower spreads starting from 0.0 pips and charges a commission of $6 per lot traded. Both account types offer a high maximum leverage of up to 1:500, allowing traders to potentially amplify their gains (or losses). Overall, EBC's account types cater to a range of traders with different needs and budgets.

    account types

    Trading platform(s) that EBC offers

    Advantages Disadvantages
    MT4 platform is available on desktop, mobile and webtrader The MT4 platform may not be as intuitive as some other platforms for beginners.
    Easy-to-use interface
    Customizable trading tools and charts
    MAM platform allows for easy management of multiple accounts

    EBC offers traders the popular MT4 platform, which is available on desktop, mobile, and web trader versions, giving traders flexibility in choosing how they would like to access the platform. The platform offers an intuitive and easy-to-use interface, customizable trading tools and charts, and the ability to run automated trading strategies, making it a popular choice for both novice and experienced traders. Additionally, EBC also provides the MAM platform, which allows for easy management of multiple accounts, making it a great option for money managers and professional traders.

    MT4 platform

    Maximum leverage of EBC

    Advantages Disadvantages
    Allows traders to potentially amplify their profits High leverage can also magnify losses, increasing the risk of losing more than the initial investment
    Provides flexibility in trading strategies and allows for larger positions with a smaller amount of capital Traders can easily become overleveraged, leading to margin calls and potential account liquidation
    Can offer competitive trading conditions and lower margin requirements May not be suitable for inexperienced traders or those who do not fully understand the risks involved with high leverage
    Can provide opportunities for short-term trades and high-frequency trading Some regulatory authorities have restrictions on leverage, which could limit the ability to trade at high levels in certain regions

    EBC offers a maximum leverage of 1:500, which can provide traders with the potential to magnify their profits and take larger positions with a smaller amount of capital. However, high leverage can also significantly increase the risk of losses, particularly for inexperienced traders or those who do not fully understand the risks involved. While high leverage can offer flexibility in trading strategies and potentially competitive trading conditions, traders should be aware of the potential downsides and ensure they have a sound risk management plan in place. It is also important to note that some regulatory authorities have restrictions on leverage, which could limit the ability to trade at high levels in certain regions.

    Deposit and Withdrawal: methods and fees

    Advantages
    No fees for deposit and withdrawal methods
    Fast deposit processing time for Union Pay and PayPal
    Multiple payment currencies available
    Low minimum deposit amount for most methods
    Quick withdrawal processing time of within 1 working day
    EBC covers T/T charges for Visa and Mastercard withdrawals
    Disadvantages
    Some costs may occur in payment from certain international banking institutions
    Limited payment methods available
    Minimum withdrawal amount is $100 for most methods

    EBC offers a variety of deposit and withdrawal methods with no fees charged for using them. The deposit processing time is instant for Union Pay and PayPal, while Visa and MasterCard deposits take 2-5 working days. The withdrawal processing time is within 1 working day for all methods. EBC accepts multiple payment currencies, and the minimum deposit amount is relatively low for most methods. However, some costs may occur in payments from certain international banking institutions. Additionally, there are limited payment methods available, and the minimum withdrawal amount is $100 for most methods. Overall, EBC provides convenient and fast payment options for their clients.

    deposit and withdrawal

    Educational resources in EBC

    Advantages Disadvantages
    Extensive educational resources available May not be sufficient for advanced traders
    Series of calculators and tools to aid trading decisions Limited interactivity in learning resources
    Up-to-date news and research reports No live webinars or seminars offered
    Learning center with comprehensive trading guides Limited customization options for educational materials

    EBC offers a variety of educational resources to support traders of different levels. The learning center provides comprehensive trading guides and tutorials, while the news and research reports keep traders up to date with the latest market events. Traders can also make use of the series of calculators and tools to aid in their trading decisions. While the educational resources may not be sufficient for advanced traders, they are extensive and provide a solid foundation for beginners and intermediate traders. However, the learning resources lack interactivity and there are no live webinars or seminars offered. Additionally, there are limited customization options for educational materials, which may not suit the needs of all traders.

    educational resources

    Customer service of EBC

    Advantages Disadvantages
    Multilingual website No 24/7 customer support
    24/5 customer support No support for some social media platforms
    Various contact methods Limited availability of local phone numbers
    Knowledgeable staff No dedicated account manager for all clients
    Quick response time

    EBC offers a variety of customer support options for its clients, including email, telephone, and live chat. Their website is available in multiple languages, which can be convenient for clients who speak different languages. The customer support staff are knowledgeable and quick to respond to inquiries, which can be helpful for clients who need assistance with their trading activities. However, the company does not offer 24/7 customer support, which may be a disadvantage for some traders who need help outside of regular business hours. Additionally, EBC does not provide support for some social media platforms, and local phone numbers may not be available for all regions. Finally, there is no dedicated account manager for all clients, which could be seen as a disadvantage for traders who prefer a more personalized service.

    Conclusion

    Overall, EBC is a well-established online trading broker that provides traders with access to a wide range of financial instruments, including forex, commodities, shares, and indices. The company offers competitive trading conditions with a range of account types to choose from, and a variety of payment methods for deposits and withdrawals. Additionally, EBC provides excellent customer support in multiple languages and a range of educational resources for traders. While there are some limitations, such as the lack of regulatory oversight and the limited selection of trading platforms, EBC remains a reputable and reliable broker for traders looking to enter the world of online trading.

    Frequently asked questions about EBC

    • Question: Is EBC regulated?

    • Answer: Yes, EBC is regulated by both the Financial Conduct Authority (FCA) in the UK and the Australian Securities and Investments Commission (ASIC).

    • Question: What trading platforms does EBC offer?

    • Answer: EBC offers the popular MT4 platform for desktop, mobile, and web trading. They also offer MAM (Multi-Account Manager) for professional traders.

    • Question: What is the minimum deposit to open an account with EBC?

    • Answer: The minimum deposit for a standard account with EBC is $200. For a professional account, the minimum deposit is $5,000.

    • Question: What are the trading instruments available at EBC?

    • Answer: EBC offers a range of trading instruments, including forex, commodities, shares, and indices.

    • Question: What is the maximum leverage available at EBC?

    • Answer: The maximum leverage available at EBC is up to 1:500.

    • Question: What deposit and withdrawal methods does EBC support?

    • Answer: EBC supports a range of deposit and withdrawal methods, including Union Pay, VISA, MasterCard, and PayPal.

    • Question: Does EBC offer educational resources?

    • Answer: Yes, EBC offers a variety of educational resources, including a learning center, research reports, calculators, and news articles.

    News

    EBC Financial Group: Setting the Standard for Transparency and Trust in the Global Financial Landscape

    NewsEBC Financial Group: Setting the Standard for Transparency and Trust in the Global Financial Landscape

    2024-02-23 18:19

    The award proves that EBC is a credible partner in finance industry and sets the higher standard for transparency and accountability.

    WikiFX
    2024-02-23 18:19
    News
    EBC Financial Group: Setting the Standard for Transparency and Trust in the Global Financial Landscape
    EBC Financial Group Recognized as "Best-Rated Broker" at 2023 FOLLOWME Broker of the Year Awards

    NewsEBC Financial Group Recognized as "Best-Rated Broker" at 2023 FOLLOWME Broker of the Year Awards

    2024-02-23 16:36

    Operating in multiple countries, EBC Group prioritises robust trading environment that listens to traders' voices and won the "Best-Rated Broker" Award

    WikiFX
    2024-02-23 16:36
    News
    EBC Financial Group Recognized as "Best-Rated Broker" at 2023 FOLLOWME Broker of the Year Awards
    EBC Global Focus | Oil climbs amid Europe and Middle East gloom

    NewsEBC Global Focus | Oil climbs amid Europe and Middle East gloom

    2024-01-29 16:46

    Demand expectations strengthen, driving up oil prices. Shale oil production activities slow down, leading to increased divergence between the International Energy Agency and OPEC.

    WikiFX
    2024-01-29 16:46
    News
    EBC Global Focus | Oil climbs amid Europe and Middle East gloom
    EBC Research Institute Hotspot Analysis | China Unleashes Major Moves, Stock Market Brews a Violent Reversal

    NewsEBC Research Institute Hotspot Analysis | China Unleashes Major Moves, Stock Market Brews a Violent Reversal

    2024-01-29 11:15

    The Chinese government has taken measures to boost the stock market, yet the market still faces challenges, and investors should proceed with caution.

    WikiFX
    2024-01-29 11:15
    News
    EBC Research Institute Hotspot Analysis | China Unleashes Major Moves, Stock Market Brews a Violent Reversal

    User Reviews

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    15

    Comments

    Write a review

    Frank Gene
    more than one year
    I've been using EBC for a few months now and, overall, I'm pleased with their service. They're like the trusty sidekick in this market journey, regulated by FCA and ASIC, ensuring our money's in good hands. I love the variety – different accounts for different vibes. And the trading options – it's like a financial playground. Forex, commodities, shares, and indices – they've got it all. Platforms? MT4 on every device and a slick MAM one for the pros.
    2023-12-01 09:53
    Reply
    0
    0
    Bartholomew
    more than one year
    EBC does offer a straightforward trading platform and fairly fast execution. However, my experience has been somewhat marred by less than ideal customer service. Response times to queries and concerns are somewhat inconsistent. The limited range of financial instruments doesn't appeal to my desire for diversified portfolio. It's a decent platform for beginners, but for those looking for a more comprehensive offering and paramount customer service, there may be better options out there.
    2023-11-30 11:24
    Reply
    0
    0
    Jams634
    0-3months
    Good customer service ! Fast respon!
    2023-11-28 19:48
    Reply
    0
    0
    DhimasP
    0-3months
    I think this platform is very good for traders to use because it is safe and also has the highest tier license
    2023-11-28 19:39
    Reply
    0
    0
    Irsyad5727
    0-3months
    Good brokers, complete products, best service and for the safety of funds is guaranteed safe. Highly recommended for Indonesian traders.
    2023-11-28 19:39
    Reply
    0
    0
    Villa3922
    0-3months
    I think it's a good and safety broker both of product and services.. Very recommended for trader.. Thanks
    2023-11-28 19:30
    Reply
    0
    0
    Irsyad5727
    0-3months
    Good brokers, good service, complete products and fund security is maintained. Highly recommended for users in Indonesia
    2023-11-28 19:28
    Reply
    0
    0
    anisa4027
    3-6months
    I was trading in EBC 1 Year and happy trading in here. Very fair for trader, Fast Withdrawal and Desposit. Thanks EBC
    2023-11-28 19:06
    Reply
    0
    0
    雅稚
    more than one year
    Spread manipulation, chart manipulation… I remembered it was usdnzd when the price was moving in my favor and in profit, suddenly the spread widen like 30 pips and stopped me out.
    2022-12-19 09:52
    Reply
    0
    0
    FX1178893379
    more than one year
    Fraudulent platform!!! They lied to me before investing. They said they would provide 24/5 customer service. I can ask them anytime I have any questions. It turns out that everything is a scam. I seriously doubt that they have no customer service at all. Can't get in touch at all!
    2022-12-15 09:33
    Reply
    0
    0
    Machebbb
    more than one year
    I traded once on the ebc platform in October last year, and it felt pretty good. The trading environment met my expectations, and the customer service staff were also very responsible and helped me deal with various problems. In the end, it also helped me process the withdrawal in time. It is a good trading platform.
    2022-12-13 09:55
    Reply
    0
    0
    冰箱
    more than one year
    Fraud group company
    2022-10-30 15:41
    Reply
    0
    1
    冰箱
    more than one year
    scam group
    2022-10-30 12:04
    Reply
    0
    1
    nexon
    more than one year
    scam platform
    2022-10-18 21:57
    Reply
    0
    2
    黑仔4540
    more than one year
    scam platform
    2022-10-03 20:55
    Reply
    0
    2
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