Amount resolved within one month(USD)
$394,061
Number of People Resolved
14,680
FX9808798742
Inducing customers to trade
Inducing customers to trade and defrauding customer's funds. Please solve it as soon as possible.
GVD Markets
QIQI9620
The platform cannot withdraw money, scammer
The platform do not withdraw money, and agents take positions together. Everyone should be careful not to be cheated.
GVD Markets
Anh Tuấn566
Lost money when using axel's copytrade service.
I was guided by a broker at Axel to open an account and use the copytrade service with information about more than 1,200 of the world's leading traders. Initially, they bet profitably and offered to deposit more. After depositing 3480 USD into my mt4 account number 914816, I said I had no money left. After that, the trading expert placed a very thick order and had a large volume, going against the trend, causing the account to lose all the money. From August 2023 to September 27, 2023, my account lost all money and I have not withdrawn it once. I would like to provide my transaction history for you to check.
AXEL
MUTONG87945
Serious lagging!
Moving the profit stop to breakeven results in a big loss! Unscrupulous...!! ! ! !
IC Markets
FX4074155610
At the same time, the profit from closing the position was reduced by US$600.
When I closed my position at the same time, there were two closing prices, which were wrong by $600. Can it still be like this when the market rises? There is also the problem of being unable to close a position. Videos cannot be uploaded here. I haven't used it for more than a day or two, and the stop loss of pending orders can also slip. I don’t understand if this mt5 doesn’t work, why don’t you put it on the market? If this keeps happening, who would dare to use your platform? If this matter is not resolved reasonably, then I will only have to expose it on various platforms.
TMGM
dooi
My account is 29105771.
I asked a friend to help me deposit money, and then I opened a long order, and more than 7,000 US dollars was deducted from my profit. The reason is that it is associated with other default accounts. I don't know who I'm connected to. I asked them to contact me by phone, but they haven’t contacted me yet. It is too much!
XM
Daisyە
Unable to withdraw. Give my principal.
I deposited US$3,000. The first withdrawal is 1,000, but the second withdrawal was not be given.
Ec Markets
CHENMENG
I was scammed on exness, and the platform didn't offer any help.
US$4,100 was transferred away by someone who stole the verification code. Exness does not recover it.
Exness
QUSHIHANGZHE
ATFX has high spreads, slippage, and the inability to withdraw money, so customers’ funds can be frozen at will!
ATFX has high spreads, slippage, and the inability to withdraw money, so customers’ funds can be frozen at will! I have been using the ATFX platform personally for 2 years. I believe everyone is familiar with this platform. I will also briefly share my true evaluation of the platform over the past two years! 1. High spread: The regular market has always been floating between 45-55, and the spread of the big market is higher, which is equivalent to 1 lot operation. If you make a profit of 1 point, the profit of 100 US dollars minus the 55 spread, you will get only 45 US dollars. 2. Chuck slippage: Many platforms have similar situations in big market trends. 3. Unable to withdraw money: Freeze customer funds at will. The platform does not take customers seriously and wipes out customers’ hard-earned profits at will!! I have often seen this platform before. There were reports of "high spreads and kickbacks", but I never paid attention to whether it was true or not, and still used the platform account. Until July this year, this kind of thing happened to me, and the platform directly froze it. My account's withdrawal permission is restricted, and I have applied multiple times to no avail. I have been unable to sleep every day for two months. Everyone must take this as a warning. Don't wait until the same situation happens to you before regretting it. Stay away from black platforms!
ATFX
ANYINGZHANFU
Unable to withdraw money from Eto
I applied for a withdrawal on April 3, 2024, but it has not been received yet. Customer service didn't solve it either.
ETO Markets
FX3902040115
My orders in locked position are forced to close.
My order is in the locked position, and the long and short lots are the same, but I don’t know why they were forced to close.
Anzo Capital
HAIHUANGSHANGPIN
The account suffered a lot of losses and the platform refused to withdraw funds.
https://www.decodeex.com/zh-CN/This platform is a sub-platform of DECODE GLOBAL. I am an IB of this platform and have recommended several clients to trade on this platform. Due to failed operations, all accounts suffered losses to varying degrees. The customer refused to continue trading on this platform and applied for the remaining amount. However, the platform’s risk control refused to withdraw money due to account review. The matter has been delayed and it has been a week now. Every time I ask customer service, he always gives me the answer because he doesn't have the authority to give me the correct answer. My IB number is 50003089, and I have 6 clients under my name, all of whom have experienced varying degrees of losses and are currently being refused withdrawals. The total amount is about US$12,000.
Decode Global
WEILAIKEJI1011
Funds on Exness are not safe and can be easily stolen. Deposit money via UnionPay, but you can withdraw money through other methods. Once the customer area is logged in, it disappears.
I have a signal source in the copy-trade community. The scammer targeted the loopholes in the Exness platform and carried out targeted fraud. First, he will ask you for the intraday order report received by your email address, so that he will know your email address. Then he registered an account claiming to be a US resident, but he couldn't receive the verification code on his mobile phone. He asked him to bind your mobile phone number, and you gave him his mobile phone number. The verification code he received at this time was not the registration verification code. He forgot it using your email address. The verification code required for the password. The purpose of this verification code on the exness platform is not clear. After the scammer changed the password, he changed the second verification to application verification. At this time, if you cannot log in to the background, the scammer will steal the money. I The deposit is through UnionPay, but the withdrawal can be through USDT, and the funds can be stolen through internal and external transfers. I found out in time that I quickly contacted customer service. No one answered the customer service call, and the online customer service was online. I quickly applied for a withdrawal freeze, resulting in a loss of more than 1,000 US dollars. Not all funds were wiped away. This incident also made me grow up. Don’t give anyone a verification code if they ask you for it. Overestimating the security of the platform, the scammer will ask you if the withdrawal can only be withdrawn to your own bank card, inducing you to relax your vigilance. I hope you won’t be fooled.
Exness
FX3634531335
Unable to close positions in time; widening spreads lead to liquidation
On 5:45 March 21 Beijing time, the highest AUDNZD quotation was 1.08545, the maximum liquidation was 1.08790, the spread was as high as 245, the spread was extremely widened, the account was liquidated, the loss was 269.15, 6:15, the gold quotation was 2198, I found that the situation was wrong, and prepared to close the short position Order, continuous closing of positions was invalid, and then the gold price pulled above 2210, all positions in the account were liquidated, with a total loss of 746.79.
Decode Global
kk5556
Severe Slippage
Exness fake trend, background manipulation, fraud, as shown in the figure
Exness
XIAOHUA4217
If you trade more than 10 lots, you will lose $1,200 in slippage.
Order number 3682451 Slippage 20 pips Basically, 10 lots of transactions will result in significant slippage. This is not the first time I have met 1 lot can be closed at 151.618 10 lots slid directly to 151.820 Report to customer service is useless
FxPro
duoqinghe
Increase spreads before data, customers are played for suckers, and do not compensate for losses!
The usual spread is 28, but before NFP the spread was expanded to 65, more than doubled. Anyone who maliciously increases the spread is a black platform. Last week, there was an own incident involving a price increase of about US$1,000 in position B. Making excuses saying the server was hacked. Although they offered compensation, I think they did it on purpose. Combined with the issue of increasing spreads and taking money from customers, this platform is not safe! Quit!
Ec Markets
FX8769199284
Slippage loss
MT4 account: 5233167 Order number: 32803456 The order was originally placed at 1981.90, but the slippage slipped to 1982.59. The stop loss was set at 1980.90. But the stop loss slipped to 1978.56. As a result, I lost an additional $3,042.
TMGM
Firma
Requesting Compensation Due to Broker Mistakes
On March 19, I complained to Exness about my problem of opening a position that I couldn't install SL because the application was frozen, resulting in a loss of around $635, but until now it has been 2 weeks and there has been no result from Exness returning my funds. There's already a reporting number 09956697 but Exness said they were told to keep waiting, until now it's been postponed and then how long will it take??? Please follow up, because I also need the funds. Waiting for Exness' good faith to return my funds🙏🏻
Exness
FX3591003401
Simplify and suspect fraud
Too much discount, I suspect fraud
Exness
$394,061
Amount resolved within one month(USD)
$61,530,937
Accumulative Amount Resolved(USD)
14,680
Number of People Resolved
31 day/case
Processing Speed