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Resolved
Deposit not credited for 8 days, platform refuses to resolve
Mediating Parties
XM XM
Issue

Unable to Withdraw

Requirement

Withdrawal

Settlement Amount

$50(USD)

Time

41 day 23 hour

Mediation Status
Automatic completion after timeout
It has been 30 days since the broker last replied, and the user has not taken any further action. The system has automatically changed the status to "Resolved". You can submit feedback again If disagree with the outcome.
Reply
XM
Dear Valued Client, Thank you for choosing XM and for your continued trust and support. Regarding the Cryptocurrency deposit issue reported for your account 80406581, we have carefully reviewed the matter and confirmed that the deposit amount has been successfully refunded. The refund Wallet address together with the relevant transaction hash (TxID) has been sent to your registered email address for your reference. We kindly invite you to review the details and verify the transaction at your

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WikiFX Overseas Customer Service

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WikiFX Mediation Center

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FX9121142672
The deposit still hasn't arrived. The website's customer service chat window lags, and although the support agent admitted the transfer was made, they are completely useless at solving the problem and just keep saying to wait. I've already waited 8 days and there's still no progress at all. Moreover, since it was a USDT transfer, I don't know what there is to wait for. I suspect it's already a scam platform. I don't want the money back anymore—spending a little to help everyone avoid this landmine is well worth it.

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