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اردو
Resolved
Deposit not credited for 8 days, platform refuses to resolve
Mediating Parties
XM
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$50(USD)
Time
41 day 23 hour

Mediation Status
Hong KongThree days ago
Automatic completion after timeout 
It has been 30 days since the broker last replied, and the user has not taken any further action. The system has automatically changed the status to "Resolved". You can submit feedback again If disagree with the outcome.
Cyprus09-22
Reply
XM
Dear Valued Client, Thank you for choosing XM and for your continued trust and support. Regarding the Cryptocurrency deposit issue reported for your account 80406581, we have carefully reviewed the matter and confirmed that the deposit amount has been successfully refunded. The refund Wallet address together with the relevant transaction hash (TxID) has been sent to your registered email address for your reference. We kindly invite you to review the details and verify the transaction at your
Reply
Hong Kong09-11
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong09-11
Verified
WikiFX Mediation Center
Verified
Japan09-10
Start Mediation
FX9121142672

The deposit still hasn't arrived. The website's customer service chat window lags, and although the support agent admitted the transfer was made, they are completely useless at solving the problem and just keep saying to wait. I've already waited 8 days and there's still no progress at all. Moreover, since it was a USDT transfer, I don't know what there is to wait for. I suspect it's already a scam platform. I don't want the money back anymore—spending a little to help everyone avoid this landmine is well worth it.


Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
