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اردو
Resolved
I made a deposit on August 19th, and it's been over a month and the deposit hasn't arrived or been refunded. I have already provided the deposit receipt, but the problem hasn't been solved at all. I keep waiting
Mediating Parties
XM
Issue
Unable to Withdraw
Requirement
compensation
Settlement Amount
$300(USD)
Time
38 day 3 hour

Mediation Status
Hong Kong3h
Automatic completion after timeout 
It has been 30 days since the broker last replied, and the user has not taken any further action. The system has automatically changed the status to "Resolved". You can submit feedback again If disagree with the outcome.
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong09-22
Contact Broker
WikiFX Overseas Customer Service
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Hong Kong09-22
Verified
WikiFX Mediation Center
Verified
Malaysia09-22
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Lucas






I deposited 300 USDT on the exchange on August 19th. Then they asked me to provide a transfer receipt and proof, which I did. But as of today, the money hasn't been credited or refunded. They keep telling me to wait. When I ask when it can be resolved, they keep saying they don't know. So has my 300 USDT gone down the drain? That's too much. It's my hard-earned money. Such a big platform just says it hasn't arrived and that's it. Lawless and unreasonable







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