Global Broker governance & inquiry App
Exposure

180 pieces of exposure in total

Others

Gains are discounted by 30%, losses are 100%

I have been doing this for 5 years. I used to believe in this platform, but now I believe in it again. I finally know why I lost hundreds of thousands and came here. I will give you a 30% discount on the profit and 100% of the loss. Or it's stuck, and the customer service said it's my problem. I've had three different managers, and you've only been working for a few days. I've been playing for five years, and you're still talking about it? I advise everyone not to be fooled and report it with your real name.

Hong Kong China Hong Kong China 2023-11-16 19:43
Hong Kong China Hong Kong China 2023-11-16 19:43
Severe Slippage

Slippage after Stop-Loss

Slippage after stop-loss causes further losses, and customer service and the company do not care about it.

Egypt Egypt 2023-06-17 03:28
Egypt Egypt 2023-06-17 03:28
Severe Slippage

After half a year, the loss caused by the slippage has not been dealt with,

After half a year, the loss caused by the slippage has not been dealt with, and often call me to ask for a deposit. The slippage caused by the trading platform has not been dealt with now and then. Don't you think it's shameful? Do you have any reason to want us to come back and trade with 20 pips? Enter and exit the market instantly three or four times, not to mention making a profit and exiting the market. You can also give me a card for about a minute. Choose carefully.

Hong Kong China Hong Kong China 2023-05-15 16:11
Hong Kong China Hong Kong China 2023-05-15 16:11
Deluxe
Resolved

Everyone be aware of this platform that does not withdraw

I made a withdrawal on April 17th, but so far I haven't received it. I contacted the platform and customer manager and they both said it was a transfer on April 19th. The problem is that I haven't received the money from my bank account and I have sent them a screenshot of the bank card number transaction flow without any transfer records. The result was that Acy provided a fake transfer order screenshot indicating that it had already been received. Be careful of this platform, everyone

Hong Kong China Hong Kong China 2023-04-26 13:30
Hong Kong China Hong Kong China 2023-04-26 13:30
Others

On March 17th, due to the high risk rate of the account, I had funds and could not make deposits, which caused my account to explode. The platform sucks.

Everyone takes a look, I'm really speechless. If I can't make a deposit with money, can I consider it a customer loss? And after liquidation, you can deposit money! ! !

Hong Kong China Hong Kong China 2023-03-25 11:15
Hong Kong China Hong Kong China 2023-03-25 11:15
Others

At around 22:00 on March 17, I couldn’t make a deposit, which led to my liquidation. I have money but cannot deposit

The customer manager is tanking! Serious slippage. You can check the chat record

Hong Kong China Hong Kong China 2023-03-24 12:26
Hong Kong China Hong Kong China 2023-03-24 12:26
Severe Slippage

Slippge

Is there any safer recommendation? This is normal. Look back like it happens every day at this time of day

 Taiwan Taiwan 2023-02-07 06:28
 Taiwan Taiwan 2023-02-07 06:28
Scam

The Mid-Autumn Festival event has expired, and the transaction bonus at that time will still be deducted

From August 25th to October 26th this year, I made a deposit on this platform and participated in the activity of completing 40 transactions to get 200 US dollars. Later, I did not complete the transaction number, and my trading account was liquidated! Before making another gold transaction in the early hours of December 15th, I asked Tomchen, the customer service of the acy platform, to find out in detail whether the deposit will be deducted. I was deducted the bonus, I have found the platform customer service and account manager to communicate related matters! Attached are screenshots of the chat. They also agreed to return it at the beginning. Until today, the customer service manager said that only by depositing a part of the gold and completing the transaction lot can you get the bonus. Yes, I didn’t take out any money. Now that the activity has expired, why should I deduct the transaction bonus at that time?

Hong Kong China Hong Kong China 2022-12-20 21:46
Hong Kong China Hong Kong China 2022-12-20 21:46
Severe Slippage

Slippage feedback, customer service answer is normal

The slippage is serious, the mt4 operation is lagging, the manual transaction has been transferred, and everything has changed after the transfer.

Hong Kong China Hong Kong China 2022-09-28 15:02
Hong Kong China Hong Kong China 2022-09-28 15:02
Severe Slippage

Acy fraud and evil platform, report with real name, watch my video

Acy has caused me tens of thousands of losses by manipulating the transaction price for a long time and being unreasonable and arrogant. This time, I finally got hold of the handle, please see the miracle: [Acy is a rare black and evil platform, the evidence is like a mountain - Bilibili] https://b23.tv/qDnO07M I caught it and I still won't admit it. First of all, it is said that there is a delay on the offerer's side. It is said that there is a delay. One second and two seconds are called delays. You have been at least one minute. Can it still be called delay? And it can be seen from the video that there is no delay in the quotation the quotation, but they just controlled the transaction price. This kind of slippage can be said to have reached a frenzy. Later, they said compensation, but they said compensation for a box of moon cakes, scratch cards, scratch cards and finance. No mainlander can cure him, mainlanders are dumb. The acy team has been doing this for a long time, and it has made countless money, but it is difficult to investigate and collect evidence because of this behavior. It has reached the level of letting itself go. Fortunately, I have the complete chain of evidence this time to send him to death. Just based on their official data, it can be complete. Restore my deal. If you want to be acy, keep your eyes open. Do you see if they will compensate, will they admit it, is it like a king who can't control it? My account has been liquidated for a while without trading, my account number is 152660, and now I send a message to them, acy015 Kobayashi and The customer service has completely stopped responding. Today, 2022.08.15, even without any communication, any notification, or any reason, my account was disabled for me, so talented!

Hong Kong China Hong Kong China 2022-08-15 19:53
Hong Kong China Hong Kong China 2022-08-15 19:53
Scam

ACY leaders, please open your eyes and don't scam people like us, let us know your conscience

ACY international leaders, I am Dai Shiying who sued you to the public security organ, not me, it was Qiu Hu who sued you. Give it to me. The 200,000 people who made the deposit will still lose all their losses. Only 17,000 yuan will be transferred to me through WeChat. The remaining 180,000 people will not give it to me for a long time. You sued the public security organs to arrest you all! I hope you hurry up and return the remaining 180,000 RMB to me and I will treat it like nothing happened! If you still ignore it! Then you just wait!

Hong Kong China Hong Kong China 2022-07-17 16:35
Hong Kong China Hong Kong China 2022-07-17 16:35
Unable to Withdraw

Open account ACY Securities but cannot withdraw after making profit. Everyone be careful!!

I invested at ACY Securities. Earning $15k profit in 3 days, I tried to withdraw the funds but was rejected. Said that I violated the rules, and I traded manually by myself. How come I violated the rules? If my direction is not right, I will lose the principal. You will definitely not say that I illegally operated and returned my principal. The eyes of the masses are sharp, I lost 70,000 US dollars in ACY Securities, and now I earn 15,000 without giving money, ACY Securities can’t afford to play, and I will not give money when I make profits, everyone should pay attention to what you do on this platform ! Quickly withdraw the money or you will not be able to withdraw it! ! !

Hong Kong China Hong Kong China 2022-07-14 18:09
Hong Kong China Hong Kong China 2022-07-14 18:09
Unable to Withdraw

Withdrawal was cancelled and deducted IB rebate

On the morning of July 14th, I transferred USD 2,084 from the IB account to my personal trading account. During the period, the account could still trade normally. After that, I submitted an application to withdraw USD 2,000, and closed the trading account so as not to affect the withdrawal. After that, I received three emails. The first withdrawal application email The second withdrawal cancellation email The third transaction review notice After contacting the official staff, there was no reply.

Hong Kong China Hong Kong China 2022-07-14 15:34
Hong Kong China Hong Kong China 2022-07-14 15:34
Unable to Withdraw

Acy is unable to withdraw and arbitrarily transfer investors' fund

Acy is unable to withdraw and do not provide any reason. Cancel my request of withdrawal of 5000 and arbitrarily transfer 15000 dollars from my account.

Hong Kong China Hong Kong China 2022-07-14 09:45
Hong Kong China Hong Kong China 2022-07-14 09:45
Unable to Withdraw

Do not allow to withdraw after making profit. The paltform also said that I used delay arbitrage

I made money on the ACY platform and wouldn't let me withdraw. They also said that I used delay arbitrage and transferred all the money from my platform account without permission. The ACY platform has been experiencing price differences with delayed quotations recently. I also transferred the money from my account privately, so why didn’t I tell you when I lost money? Recently, the problem of quotation delay is particularly serious. For example, the platform quotation for gold the day before yesterday was 1735. But after the transaction, it becomes 1726. The quotation and the transaction are fundamentally different. If I make money, I won't let me withdraw. Why don't I say when I lose money? I ask the platform to return the money I made on the platform to me.

Hong Kong China Hong Kong China 2022-07-14 09:34
Hong Kong China Hong Kong China 2022-07-14 09:34
Unable to Withdraw

Unable to withdraw

During the recent transaction review, we found that the XAUUSD product you traded on July 11-12, 2022 used the price difference between the underlying futures market and the CFD market quotation delay to conduct a large number of arbitrage operations in violation of regulations through technical means. These lists violate our risk control charter. This trading method is expressly prohibited on our platform. Please refer to Article 9 of ACY Securities Legal Documents & Terms & Conditions (acycn.com) for details. In accordance with our account terms acy-capital-australia-limited-tcs.pdf (acygroup.com) 13.1(a), 13.2(k), these arbitrage orders by means of delay are considered invalid orders. A total of $24,511.47 is required to adjust your account. The adjustment has been completed. Account funds can be withdrawn normally. Please resubmit the withdrawal application. Those who make money don't let me withdraw money, and they say that I arbitrage

Hong Kong China Hong Kong China 2022-07-14 08:18
Hong Kong China Hong Kong China 2022-07-14 08:18
Unable to Withdraw

Deduct money arbitrarily. This platform is too dangerious

That's disgusting, 10,000 dollars just slipped out of my account! Never seen a platform like this! Tell me about illegal arbitrage, It is your own problem, but blame our clients! Customers can only lose, not make profit!

Hong Kong China Hong Kong China 2022-07-13 21:40
Hong Kong China Hong Kong China 2022-07-13 21:40
Unable to Withdraw

Acy maliciously deducts profits

Before opening an account, I informed Fay, Acy's account manager, in advance. Regarding my transaction, I also confirmed whether I supported my transaction method. Fay promised that there would be no problem at all, and the deposit and withdrawal were also safe, so I passed Open an account normally, and then use usdt to deposit funds into Acy for investment transactions. After more than a month of uneasy food and lodging, and after more than a month of night battles, I finally won a profit of 15,236.28 US dollars. This money is already a huge sum of money for me. . So I applied for a withdrawal of $3,000, but the withdrawal was rejected. Acy sent me an email to inform me that a video certification was required, and I immediately took a video certification as required. It took about two weeks for the review, and I kept reminding me The account manager helps to deal with it. Of course, the account manager also swears that the funds are no problem. The company is an old-fashioned company and will never cheat on this situation. The first email to notify me was the Chinese support customer service email, I would like to know if their headquarters know about this kind of thing? Please help me get my profits back, help me get justice.

Hong Kong China Hong Kong China 2022-07-12 14:46
Hong Kong China Hong Kong China 2022-07-12 14:46
Severe Slippage

Serious slippage

Trade 0.1 lot and it becomes -10. It is such a serious slippage. The right one is Acy platform and there is comparison with other platform.

Hong Kong China Hong Kong China 2022-07-01 22:01
Hong Kong China Hong Kong China 2022-07-01 22:01
Severe Slippage

ACY deliberately, at 00.00 in the evening, USDNOK spreads is tens of thousands of pips, and at 00.00S on June 3, 2022

ACY deliberately, at 00.00 in the evening, USDNOK spreads is tens of thousands of pips, and at 00.00S on June 3, 2022, it can rise to 9.57450, which is too weird, absolutely intentional

Hong Kong China Hong Kong China 2022-06-03 08:01
Hong Kong China Hong Kong China 2022-06-03 08:01
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