Withdrawal was cancelled and deducted IB rebate

On the morning of July 14th, I transferred USD 2,084 from the IB account to my personal trading account. During the period, the account could still trade normally. After that, I submitted an application to withdraw USD 2,000, and closed the trading account so as not to affect the withdrawal. After that, I received three emails. The first withdrawal application email The second withdrawal cancellation email The third transaction review notice After contacting the official staff, there was no reply.