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Seychelles|1-2 years|
Regulated in Seychelles|Retail Forex License|Suspicious Scope of Business|Medium potential risk|Offshore Regulatory|


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+248 4632010
Block B, Global Village, Jivan’s Complex, Mont Fleuri Mahe, Seychelles


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Company Name

Phoenix Limited

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WikiFX Risk Alerts 2
Previous Detection : 2024-02-24
  • The Seychelles FSA regulation with license number: SD113 is an offshore regulation. Please be aware of the risk!
  • The current information shows that this broker does not have a trading software. Please be aware!

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Phoenix · Company Summary

Company Name PhoenixLtd
Registered in Seychelles
Regulated Offshore regulated by FSA
Years of Establishment 1-2 years
Trading Instruments Forex, Cryptocurrencies, Commodities, Shares
Account Types Classic, Silver, Gold, Platinum, VIP
Minimum Initial Deposit $250
Maximum Leverage 1:400
Minimum Spread 0.9 (VIP account)
Trading Platform WebTrader
Deposit and Withdrawal Method Credit Card, APMs, Wire Transfer
Customer Service 24/7 via Phone, Email, and Live Chat

Overview of PhoenixLtd

PhoenixLtd, based in Seychelles, is an offshore-regulated trading platform overseen by the Financial Services Authority (FSA). Established recently, within the past 1-2 years, the platform offers a diverse array of financial instruments including Forex, Cryptocurrencies, Commodities, and Shares. Catering to a broad clientele,

PhoenixLtd provides five account tiers, ranging from Classic to VIP, with the latter boasting spreads as low as 0.9. With a minimum deposit of $250, traders can access leverage up to 1:400 on their user-friendly WebTrader platform. Additionally, PhoenixLtd ensures seamless transactions through various payment methods like Credit Card, APMs, and Wire Transfer, and champions exemplary customer support, available 24/7 via Phone, Email, and Live Chat.

Is PhoenixLtd legit or a scam?

While PhoenixLtd is regulated by the Financial Service Authority (FSA) of Seychelles, it's important to note that this regulatory body is not as globally recognized as others like the FCA in the UK or the SEC in the United States. Being offshore regulated often raises questions about the stringency and enforcement of regulations that protect traders.

Offshore regulators like the FSA of Seychelles are generally considered to offer less oversight and protection to investors compared to their more established counterparts. This could potentially leave traders more vulnerable to unfair practices and financial risks.

Is PhoenixLtd legit or a scam?

Pros and Cons

Pros Cons
FSA Seychelles Regulation Less Reputable Regulatory Body
Diverse Asset Range $250 Minimum Deposit
24/7 Customer Support Limited Educational Content
High Leverage of 1:400
Transparent Complaint Procedure


  1. FSA Seychelles Regulation: Provides a degree of trust and legitimacy for traders.

  2. Diverse Asset Range: Allows traders to diversify their portfolio with Forex, cryptocurrencies, commodities, and shares.

  3. 24/7 Customer Support: Ensures round-the-clock assistance for traders, addressing issues at any time.

  4. High Leverage of 1:400: Enables traders to maximize potential profits through leveraged trading.

  5. Transparent Complaint Procedure: Signifies a customer-focused approach with avenues for grievances.


  1. Less Reputable Regulatory Body: FSA Seychelles is not as globally recognized as other regulators like FCA or CySEC, which might raise concerns over the security of funds.

  2. $250 Minimum Deposit: A higher entry barrier that could discourage retail traders with limited capital.

  3. Limited Educational Content: The absence of robust learning materials makes it less suitable for beginner traders seeking extensive resources.

Market Instruments

PhoenixLtd offers a broad array of market instruments, catering to various trading interests. Traders have access to over 50 exotic currency pairs in the Forex market. The platform also allows cryptocurrency trading with options like Bitcoin, Ethereum, and Ripple.

For commodity enthusiasts, PhoenixLtd provides around 20 different commodities ranging from coffee and cocoa to crude oil and cotton. Those interested in shares can invest in high liquidity shares such as Adidas, Amazon, and Apple. This extensive selection makes PhoenixLtd an attractive option for traders looking for diversified investment opportunities.

Account Types

PhoenixLtd offers five different account types to cater to a diverse clientele: Classic, Silver, Gold, Platinum, and VIP. Each account type comes with its own set of features, including varying leverage and spreads.

All account types offer leverage up to 1:400 but differ in spreads, starting from 2.5 for Classic and Silver, 1.8 for Gold, 1.4 for Platinum, and as low as 0.9 for VIP. Such a structured approach allows traders to select an account that best suits their trading needs and risk tolerance.

Account Type Maximum Leverage Spreads Swap Discount Margin Call
Classic 1:400 2.5 No 100%
Silver 1:400 2.5 No 100%
Gold 1:400 1.8 Available 100%
Platinum 1:400 1.4 Available 100%
VIP 1:400 0.9 Available 100%

How to Open an Account?

The account-opening process at PhoenixLtd is straightforward:

  1. Register your account on their website.

How to Open an Account?
  1. Fill in the required details on the given form.

How to Open an Account?
  1. Verify your account by answering some questions.

  2. Deposit a minimum of $250 using various methods such as credit card, wire transfer, or Alternative Payment Methods (APMs).


PhoenixLtd offers high leverage options, up to 1:400 across all account types. This high leverage can be both an advantage and a disadvantage. On the one hand, it allows traders to amplify their trading position, potentially leading to higher profits.

On the other hand, high leverage also increases the risk of significant losses, especially for inexperienced traders who may not fully understand the implications of using leverage. It's essential to use leverage cautiously and understand its risk-reward dynamics fully.

Spreads & Commissions

PhoenixLtd has a competitive pricing model that offers variable spreads depending on the account type. The Classic and Silver accounts have a spread of 2.5, while the Gold account offers a reduced spread of 1.8. Platinum and VIP account holders can benefit from even lower spreads of 1.4 and 0.9, respectively.

This kind of tiered approach enables traders to choose an account based on their trading volume and preferred trading conditions. There doesn't seem to be a commission fee mentioned, implying that costs are included in the spread, making it easier for traders to manage their trading costs effectively.

Trading Platform

PhoenixLtd offers The WebTrader as its trading platform, which doesn't require any software downloads. It is browser-based and provides users with real-time updates, various charting tools, and the ability to set Stop Loss and Take Profit orders directly within the platform.

The platform is designed to be user-friendly, catering to traders of all levels. It offers a smooth trading experience with functionalities that are easy to navigate, making it ideal for both beginners and experienced traders alike.

Deposit & Withdrawal

Depositing funds into a PhoenixLtd account is straightforward, with options to use USD, EUR, and JPY. The platform supports multiple payment methods such as credit cards, APMs, and wire transfers, providing flexibility to the traders. The minimum deposit requirement is $250.

The withdrawal process is designed to be secure, requiring the method of withdrawal to match the method of deposit. There are some associated fees, notably a 3.5% fee for card transactions and a $30 fee for wire transfers.

Customer Support

PhoenixLtd offers a multi-channel approach to customer support to ensure traders receive timely and effective assistance. They provide 24/7 support via phone, with two different contact numbers listed: one for English-speaking customers and another for other languages. Their email support is also available through two different addresses: for general support and for other inquiries. In addition to phone and email, they offer a Live Chat feature for real-time assistance. This round-the-clock, multi-lingual support system demonstrates PhoenixLtd's commitment to customer satisfaction and ensures that traders have multiple avenues for help, be it technical issues, account queries, or trading concerns.

Customer Support

Brokers Comparison

Feature PhoenixLtd Exness GMI
Registered In Seychelles Cyprus, Belize United Kingdom
Regulated By FSA Seychelles CySEC, IFSC FCA
Trading Instruments Forex, Crypto, Commodities, Shares Forex, Metals, Energies, Indices, Crypto Forex, Metals, Energies, Indices, Shares
Account Types Classic, Silver, Gold, Platinum, VIP Standard, Pro, Zero Standard, Premium, ECN
Minimum Initial Deposit $250 $1 $100
Maximum Leverage 1:400 1:2000 1:200
Minimum Spread 0.9 (VIP) 0.1 0.2
Trading Platform WebTrader MT4, MT5 MT4, MT5

Educational Resources

PhoenixLtd currently lacks in educational and research resources, which is a drawback, especially for new traders who require educational content to familiarize themselves with the forex market. Competitors like XPro Markets and Elland Road Capital offer a wealth of educational resources including webinars, tutorials, and daily news updates.


PhoenixLtd presents a multifaceted trading platform with a focus on customer service and diverse trading options. Its regulation by the Financial Services Authority (FSA) of Seychelles offers some level of trust, although traders should be cautious due to the limitations of offshore regulation.

The platform's range of trading instruments and account types appeal to various trading needs, but it could improve by offering more robust educational resources. Its high leverage options may attract traders looking for higher returns, albeit with higher risks involved. While PhoenixLtd does tick many of the boxes for a competent trading platform, potential users should weigh the pros and cons carefully, keeping in mind the limitations of its regulatory oversight and the higher minimum deposit requirement.


Q: What regulatory body oversees PhoenixLtd?

A: PhoenixLtd operates under the regulatory oversight of the Financial Services Authority (FSA) of Seychelles, an offshore regulator that may offer less stringent protections compared to more globally recognized bodies.

Q: What types of financial instruments can I trade with PhoenixLtd?

A: PhoenixLtd offers a wide range of trading instruments including Forex pairs, cryptocurrencies, commodities, and shares from reputable companies.

Q: Is 24/7 customer support available?

A: Yes, PhoenixLtd provides 24/7 customer support via phone, email, and Live Chat to assist you with any trading queries or technical issues.

Q: What is the minimum deposit requirement to open an account?

A: The minimum deposit required to open an account with PhoenixLtd is $250.

Q: What leverage options are available?

A: PhoenixLtd offers a high leverage ratio of up to 1:400 across all account types, subject to compliance with trading conditions and risk management.

Q: How do I initiate a withdrawal?

A: Withdrawals must be made using the same method as your initial deposit, and can only be processed after successful account verification.

User Reviews

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more than one year
I gave Phoenix a try for a few months and I must say their trading environment is quite transparent and professional. They seem to follow all the industry standards and regulations which gives me some peace of mind. However, the one downside is their spreads, which are just average at best. I didn't really find any trading opportunities that justified those spreads, so I eventually stopped trading with them.
2023-03-29 09:24
more than one year
Excellent service from the support team always. They always ensure all administrative issues are handled and are always quick to respond. Make sure to assist even if the issue takes a while.
2023-03-07 11:25
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