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7.23 /10

ACY Securities


10-15 years

Regulated in Australia

Market Making(MM)

MT4/5 full license

Regional Brokers

High potential risk


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Quantity 158


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License Index 8.38
Business Index 8.28
Risk Management Index 0.00
Software Index 7.54
Regulatory Index 8.36
The WikiFX Score of this broker is reduced because of too many complaints!
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VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core



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Contact number


+61 2 9188 2999


+886 02 5594 4927


+61 1300 729 171

Broker Information


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WikiFX Risk Alerts
Previous Detection : 2023-05-31
  • The number of the complaints received by WikiFX have reached 133 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

WikiFX Verification

ACY Securities · Benchmark
Average transaction speed(ms)
673.1 Poor
The highest transaction speed(ms)
47 Great
The highest speed of opening positions(ms)
156 Good
The highest speed of closing position(ms)
47 Great
The lowest speed of opening positions(ms)
The lowest speed of closing position(ms)
Ranking: 79 / 121
Test user 251
Transactions 2,015
Ocuppied margin $654,724 USD
Data Source WikiFX Data provide
Updated: 2023-05-29 01:05:00
Pyramid scheme complaint
Unable to withdraw

Withdrawal was cancelled and deducted IB rebate

On the morning of July 14th, I transferred USD 2,084 from the IB account to my personal trading account. During the period, the account could still trade normally. After that, I submitted an application to withdraw USD 2,000, and closed the trading account so as not to affect the withdrawal. After that, I received three emails. The first withdrawal application email The second withdrawal cancellation email The third transaction review notice After contacting the official staff, there was no reply.

2022-07-14 15:34

The Mid-Autumn Festival event has expired, and the transaction bonus at that time will still be deducted

From August 25th to October 26th this year, I made a deposit on this platform and participated in the activity of completing 40 transactions to get 200 US dollars. Later, I did not complete the transaction number, and my trading account was liquidated! Before making another gold transaction in the early hours of December 15th, I asked Tomchen, the customer service of the acy platform, to find out in detail whether the deposit will be deducted. I was deducted the bonus, I have found the platform customer service and account manager to communicate related matters! Attached are screenshots of the chat. They also agreed to return it at the beginning. Until today, the customer service manager said that only by depositing a part of the gold and completing the transaction lot can you get the bonus. Yes, I didn’t take out any money. Now that the activity has expired, why should I deduct the transaction bonus at that time?

2022-12-20 21:46

ACY leaders, please open your eyes and don't scam people like us, let us know your conscience

ACY international leaders, I am Dai Shiying who sued you to the public security organ, not me, it was Qiu Hu who sued you. Give it to me. The 200,000 people who made the deposit will still lose all their losses. Only 17,000 yuan will be transferred to me through WeChat. The remaining 180,000 people will not give it to me for a long time. You sued the public security organs to arrest you all! I hope you hurry up and return the remaining 180,000 RMB to me and I will treat it like nothing happened! If you still ignore it! Then you just wait!

2022-07-17 16:35
Unable to withdraw

Unable to withdraw

During the recent transaction review, we found that the XAUUSD product you traded on July 11-12, 2022 used the price difference between the underlying futures market and the CFD market quotation delay to conduct a large number of arbitrage operations in violation of regulations through technical means. These lists violate our risk control charter. This trading method is expressly prohibited on our platform. Please refer to Article 9 of ACY Securities Legal Documents & Terms & Conditions ( for details. In accordance with our account terms acy-capital-australia-limited-tcs.pdf ( 13.1(a), 13.2(k), these arbitrage orders by means of delay are considered invalid orders. A total of $24,511.47 is required to adjust your account. The adjustment has been completed. Account funds can be withdrawn normally. Please resubmit the withdrawal application. Those who make money don't let me withdraw money, and they say that I arbitrage

2022-07-14 08:18
Unable to withdraw

Open account ACY Securities but cannot withdraw after making profit. Everyone be careful!!

I invested at ACY Securities. Earning $15k profit in 3 days, I tried to withdraw the funds but was rejected. Said that I violated the rules, and I traded manually by myself. How come I violated the rules? If my direction is not right, I will lose the principal. You will definitely not say that I illegally operated and returned my principal. The eyes of the masses are sharp, I lost 70,000 US dollars in ACY Securities, and now I earn 15,000 without giving money, ACY Securities can’t afford to play, and I will not give money when I make profits, everyone should pay attention to what you do on this platform ! Quickly withdraw the money or you will not be able to withdraw it! ! !

2022-07-14 18:09
Unable to withdraw

Acy maliciously deducts profits

Before opening an account, I informed Fay, Acy's account manager, in advance. Regarding my transaction, I also confirmed whether I supported my transaction method. Fay promised that there would be no problem at all, and the deposit and withdrawal were also safe, so I passed Open an account normally, and then use usdt to deposit funds into Acy for investment transactions. After more than a month of uneasy food and lodging, and after more than a month of night battles, I finally won a profit of 15,236.28 US dollars. This money is already a huge sum of money for me. . So I applied for a withdrawal of $3,000, but the withdrawal was rejected. Acy sent me an email to inform me that a video certification was required, and I immediately took a video certification as required. It took about two weeks for the review, and I kept reminding me The account manager helps to deal with it. Of course, the account manager also swears that the funds are no problem. The company is an old-fashioned company and will never cheat on this situation. The first email to notify me was the Chinese support customer service email, I would like to know if their headquarters know about this kind of thing? Please help me get my profits back, help me get justice.

2022-07-12 14:46
Unable to withdraw

Do not allow to withdraw after making profit. The paltform also said that I used delay arbitrage

I made money on the ACY platform and wouldn't let me withdraw. They also said that I used delay arbitrage and transferred all the money from my platform account without permission. The ACY platform has been experiencing price differences with delayed quotations recently. I also transferred the money from my account privately, so why didn’t I tell you when I lost money? Recently, the problem of quotation delay is particularly serious. For example, the platform quotation for gold the day before yesterday was 1735. But after the transaction, it becomes 1726. The quotation and the transaction are fundamentally different. If I make money, I won't let me withdraw. Why don't I say when I lose money? I ask the platform to return the money I made on the platform to me.

2022-07-14 09:34
Severe Slippage

Acy fraud and evil platform, report with real name, watch my video

Acy has caused me tens of thousands of losses by manipulating the transaction price for a long time and being unreasonable and arrogant. This time, I finally got hold of the handle, please see the miracle: [Acy is a rare black and evil platform, the evidence is like a mountain - Bilibili] I caught it and I still won't admit it. First of all, it is said that there is a delay on the offerer's side. It is said that there is a delay. One second and two seconds are called delays. You have been at least one minute. Can it still be called delay? And it can be seen from the video that there is no delay in the quotation the quotation, but they just controlled the transaction price. This kind of slippage can be said to have reached a frenzy. Later, they said compensation, but they said compensation for a box of moon cakes, scratch cards, scratch cards and finance. No mainlander can cure him, mainlanders are dumb. The acy team has been doing this for a long time, and it has made countless money, but it is difficult to investigate and collect evidence because of this behavior. It has reached the level of letting itself go. Fortunately, I have the complete chain of evidence this time to send him to death. Just based on their official data, it can be complete. Restore my deal. If you want to be acy, keep your eyes open. Do you see if they will compensate, will they admit it, is it like a king who can't control it? My account has been liquidated for a while without trading, my account number is 152660, and now I send a message to them, acy015 Kobayashi and The customer service has completely stopped responding. Today, 2022.08.15, even without any communication, any notification, or any reason, my account was disabled for me, so talented!

2022-08-15 19:53

    Total Margin Trend

    • VPS Region
    • User
    • Products
    • Closing time
    • Shanghai
    • 965***
    • USDJPYzero
    • 05-30 05:01:37
    • Washington
    • 407***
    • USDJPYzero
    • 05-30 05:05:24
    • BeiJing
    • 376***
    • AUDUSDzero
    • 05-30 07:10:25

    Stop Out


    Stop Out Symbol Distribution

    6 months

    ACY Securities · Company summary

    Risk Warning

    Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

    General Information

    ACY Securities Review Summary in 10 Points
    Founded 2011
    Registered Country/Region Australia
    Regulation ASIC
    Market Instruments Stocks, FX, Commodities, Indices, ETFs
    Demo Account Available
    Leverage 500:1
    EUR/USD Spread variable
    Trading Platforms MT4, MT5
    Minimum deposit $50
    Customer Support 24/5 live chat, phone, email

    What is ACY Securities?

    ACY Securities, a trading name of ACY Securities Pty Ltd, is a multi-financial broker with a full license from the Australian Securities and Investments Commission (ASIC, License No. 403863). Since 2011, the company has relied on its keen insight into the market, effective demand management, client-oriented & advanced technology, and perfect educational resources to help more institutional participants and retail traders integrate into the ever-changing financial derivatives industry.

    ACY Securities' home page

    In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

    Pros & Cons

    ACY Securities offers a wide range of instruments for trading and flexible account options with low minimum deposits. They also provide a variety of educational resources to help traders improve their skills.

    However, there have been reports of issues with withdrawals and slippage. It's important to approach investing with caution and to thoroughly research a broker before deciding to invest.

    Pros Cons
    • ASIC-regulated • Reports of severe slippage and withdrawal issues
    • Multiple trading assets and funding options
    • Demo accounts available
    • MT4 and MT5 supported
    • Low minimum deposit ($50)
    • Competitive spreads and commissions
    • Trading tools and educational resources available
    • Multiple communication channels available

    Note: These pros and cons are based on the information provided and may not be exhaustive.

    ACY Securities Alternative Brokers

      There are many alternative brokers to ACY Securities depending on the specific needs and preferences of the trader. Some popular options include:

      • RoboForex - A reliable broker with a wide range of trading platforms, but with high fees and a limited product portfolio.

      • Hantec Markets - A good choice for experienced traders seeking a range of markets and trading platforms, but with limited educational resources and high fees.

      • Key Way Investments - A decent broker for beginners with a strong focus on education and low fees, but with a limited product range and average customer service.

    Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

    Is ACY Securities Safe or Scam?

    Regulated by Australia Securities & Investment Commission (ASIC) is generally considered to be a positive sign for a brokerage firm, as ASIC has a good reputation for enforcing strict regulatory standards. However, negative reviews from clients about severe slippage and difficulty with withdrawals are certainly a cause for concern. It is recommended that traders carefully consider all available information and conduct their own research before deciding to trade with ACY Securities or any other brokerage.

    Market Instruments

    ACY Securities offers a wide range of trading instruments to its clients. With over 2200+ trading instruments, traders can access Forex, Precious Metals, Indices, Commodities, Cryptocurrencies, ETFs and Share CFDs. This allows traders to diversify their trading portfolio and take advantage of different market conditions. With so many options, traders can find opportunities in multiple asset classes and take positions based on their trading strategies. The variety of instruments offered by ACY Securities makes it a versatile platform for traders looking for diverse opportunities in the financial markets.

    Market Instruments


    Apart from demo accounts, the company offers three live account types to cater to the needs of different traders, namely Standard, ProZero and Bespoke, with minimum deposit requirements of $50, $200, and $10,000 respectively. The minimum trading volume for all these three accounts is 0.01 lots.

    Account Types


    ACY Securities currently provides 50:1, 100:1, 200:1, 300:1, 400:1, and 500:1 leverage to meet investors' various needs. The maximum leverage for commodities and precious metals is 1:500, the stock index is 1:100, and for share CFDs is 1:25.

    While leverage can amplify potential profits, it also increases the risk of significant losses. Therefore, it's important for traders to understand the risks involved and use leverage responsibly, especially for beginner traders who should start with lower leverage until they gain more experience.

    Spreads & Commissions

    Spreads and commissions with ACY Securities are scaled with the accounts offered. Specifically, the spread is variable on the Standard account, and from 0.0 pips on the ProZero and Bespoke accounts.

    Note that the ProZero and Bespoke accounts have a commission-based pricing structure, which means that while the spreads can be tighter, traders need to pay a commission on top of the spread. Specifically, $3/lot per side on the ProZero account and $2.5/lot per side on the Bespoke account. In contrast, there is no commission charged for the Standard account.

    Below is a comparison table about spreads and commissions charged by different brokers:

    Broker EUR/USD Spread Commission
    ACY Securities From 0.0 pips No commission on Standard,$3/lot per side on ProZero, $2.5/lot per side on Bespoke
    RoboForex From 0.0 pips $20/lot per side
    Hantec Markets From 1.2 pips No commission
    Key Way Investments From 0.7 pips No commission

    Note: Spreads can vary depending on market conditions and volatility.

    Trading Platforms

    ACY Securities provides clients with the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms for desktop, mobile, and web. These platforms are renowned for their user-friendly interfaces and advanced charting capabilities, as well as their extensive range of technical indicators and trading tools.

    With MT4 and MT5, traders can customize their trading experience to suit their individual needs, and execute trades quickly and efficiently. The mobile and web versions of the platforms allow traders to access their accounts on-the-go, ensuring that they can always stay up-to-date with market conditions and execute trades at their convenience.


    Overall, the availability of these well-established trading platforms can be a significant advantage for traders who are looking for a reliable and versatile trading experience.

    See the trading platform comparison table below:

    Broker Trading Platforms
    ACY Securities MT4, MT5
    RoboForex MT4, MT5, cTrader
    Hantec Markets MT4, WebTrader
    Key Way Investments MT4, WebTrader

    Trading Tools

    ACY Securities offers a variety of trading tools to enhance clients' trading experience. is a trading automation platform that enables traders to automate their strategies using natural language. MetaTrader Scripts are designed to help traders automate some repetitive actions in the MT4 and MT5 platforms, such as opening multiple orders or closing all positions at once.

    Signal Start is a platform that provides signals from third-party signal providers, which traders can use to make informed trading decisions. Forex VPS is a virtual private server service that allows traders to run their trading platform and expert advisors (EAs) 24/7 without interruptions. With these trading tools, traders can optimize their trading strategies, improve efficiency, and potentially increase profitability.

    Deposits & Withdrawals

    ACY Securities accepts various payment methods, including Wire Transfer (Local and International), Credit/Debit Cards, Skrill, Doku Wallet, and China Union Pay, and the minimum initial deposit requirement is $50. Bank transfer deposits are free, but your bank may charge for international payments.

    Payment Options

    ACY Securities minimum deposit vs other brokers

    ACY Securities Most other
    Minimum Deposit $50 $100

    You can make 3 free withdrawals per month, and after that, you will be charged $25 per withdrawal in your base currency, or you can wait for the new month to get your free withdrawals again. The amount you withdraw must be the same as the deposit, and you must withdraw within 20 days of the transaction.

    ACY Securities processes withdrawal requests on the same day if received before 16:00 AEST; requests received after that time will be processed on the next business day. The speed of receiving and clearing funds depends on the withdrawal method chosen. Bank transfers take 2-3 business days, while card withdrawals take 3-5 business days.

    See the deposit/withdrawal fee comparison table below:

    Broker Deposit Fees Withdrawal Fees
    ACY Securities Free for most methods 3 free withdrawals/month, then $25
    RoboForex Free for most methods Depends on the method and country
    Hantec Markets Free for most methods Depends on the method and country
    Key Way Investments Free for most methods Depends on the method and country

    Please note that the fees may vary depending on the specific payment method used and the country of the trader. It is important to check the broker's website for the most up-to-date information on fees and charges.

    Customer Service

    ACY Securities provides multiple channels for clients to get in touch 24/5, including phone, email, live chat, and an online messaging system. Clients can also follow the broker on various social media platforms such as Twitter, Facebook, Instagram, YouTube, LinkedIn, and TikTok. In addition, an FAQ section is available on the website to answer common questions.

    Customer Service
    Customer Service
    Help Center

    Overall, ACY Securities' customer service is considered reliable and responsive, with various options available for traders to seek assistance.

    Pros Cons
    • Multi-channel support • No 24/7 customer support
    • Live chat support • Some users have reported difficulties resolving issues with customer service
    • FAQ section available
    • Social networks updated

    Note that these pros and cons are based on user feedback and experiences, and may not necessarily be representative of everyone's experience with ACY Securities' customer service.


    ACY Securities places great emphasis on forex education, providing a wide range of learning resources to help traders improve their trading skills and strategies. The broker offers a variety of educational materials, including webinars, e-books, and premium training resources, catering to traders at all levels, from beginners to experienced professionals.

    The Market Analysis Webinar provides insight into market trends and helps traders stay up to date with the latest news and events affecting the forex market. The Forex E-books are comprehensive guides that cover various trading strategies, tools, and techniques. The Premium Training Resources are designed to provide traders with personalized education tailored to their individual needs, helping them gain a deeper understanding of the forex market and improve their trading performance.


    User Exposure on WikiFX

    It is important to exercise caution when investing with any broker, and this includes ACY Securities. It is concerning to see reports of severe slippage and issues with withdrawals from some users. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

    User Exposure on WikiFX


    As a whole, ACY Securities is a regulated and reputable broker that offers a wide range of trading instruments, multiple account types, and various trading platforms. The broker also provides traders with educational resources, trading tools, and excellent customer support. However, there have been some reports of slippage and withdrawal issues, which should be taken into consideration.

    In summary, ACY Securities may be a suitable broker for experienced traders looking for a diverse range of trading options and strong support, but potential investors should be aware of the risks involved and exercise caution before investing.

    Frequently Asked Questions (FAQs)

    Q 1: Is ACY Securities regulated?
    A 1: Yes. It is regulated by Australia Securities & Investment Commission (ASIC).
    Q 2: Does ACY Securities offer demo accounts?
    A 2: Yes.
    Q 3: Does ACY Securities offer the industry-standard MT4 & MT5?
    A 3: Yes. Both MT4 and MT5 are available.
    Q 4: What is the minimum deposit for ACY Securities?
    A 4: The minimum initial deposit to open an account is $50.
    Q 5: Is ACY Securities a good broker for beginners?
    A 5: No. ACY Securities is not a good choice for beginners. Though it advertises very well, there are too many complaints on the Internet. Take care!


    ACY Securities Offers Comprehensive Reports on Shares to All Its Clients

    NewsACY Securities Offers Comprehensive Reports on Shares to All Its Clients

    2023-03-30 15:58

    ACY Securities has launched a new feature on its website that offers comprehensive trading reports exclusively to its existing clients. The reports include fundamental ratings, balance sheet ratings, cash flow ratings, and technical analysis for each share to help traders make better-informed trading decisions. Clients can access the full report by logging in using their ACY Securities Client Portal credentials.

    2023-03-30 15:58
    ACY Securities Offers Comprehensive Reports on Shares to All Its Clients
    USD-JPY climbed higher after BoJ stuck with its ultra-easy monetary policy

    NewsUSD-JPY climbed higher after BoJ stuck with its ultra-easy monetary policy

    2023-03-16 10:25

    The Japanese Yen's strength from the last quarter of 2022 has found an interim bottom at the beginning of the new yea.

    2023-03-16 10:25
    USD-JPY climbed higher after BoJ stuck with its ultra-easy monetary policy
    ACY Securities Makes A Donation To The Sydney Children's Hospitals Foundation

    NewsACY Securities Makes A Donation To The Sydney Children's Hospitals Foundation

    2023-01-16 16:17

    ACY Securities recently contributed to a fundraiser golf day event hosted at Stone Cutters Ridge Golf Club, as part of its ongoing commitment to philanthropic contributions and sponsorships.

    2023-01-16 16:17
    ACY Securities Makes A Donation To The Sydney Children's Hospitals Foundation
    ACY Securities Is Recognized For Its Charitable Work With The Salvation Army NSW

    NewsACY Securities Is Recognized For Its Charitable Work With The Salvation Army NSW

    2022-12-09 13:41

    ​ACY Securities was recognized for its charitable contributions at the 2022 Annual Gala of the Australian Chinese United Business Associated Federation Salvation Army Charity Dinner.

    2022-12-09 13:41
    ACY Securities Is Recognized For Its Charitable Work With The Salvation Army NSW

    User Reviews

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    more than one year
    ACY security’s account managers helped me a lot during my trading here for years. They are very professional. Very impressed. Besides, trading fees on this platform are transparent. You won’t be regretful if you trade with this broker.
    2023-02-22 18:38
    more than one year
    Before trading on this platform, I listened to their webinars, trading courses, and teaching videos, and learned some useful trading strategies. The minimum deposit requirement for a standard account is not high, only $50, and the leverage is as high as 500 times. I like this trading platform!
    2022-12-15 09:43
    more than one year
    Total a scam! Fraud company! Stay away! When you make your first deposit and began trading, no matter how weak your strategies are you’ll make a profit. Once you made the first withdrawal you are finished. No matter how smart you are the company will start taking from you. You will lose everything including your capital.
    2022-11-25 17:52
    more than one year
    Very unprofessional support if any. They arbitrarily increase their spreads while in in the trade which results in losses. Took me over 20 days to get my money back which was far from the “24-hour one click transaction” they promised me. Now, I am moving my business back to FP Markets.
    2022-11-25 15:39
    more than one year
    ACY is a company that couldn't be worse! He claims to have an ASIC license but is actually just a total liar. Exorbitant hidden fees, severe negative slippage are just some of the ills of this company. He has scammed many people out of their money.
    2022-11-21 18:06
    more than one year
    After the deposit transaction, the slippage was found to be serious, and then the withdrawal was requested, with all kinds of prevarications, and it was only given after 2 months. It happened around 2018. Then stay away from this dealer.
    2022-11-16 23:26
    more than one year
    Fighter in the trash
    2022-10-08 05:43
    2022-10-07 22:11
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