Acy maliciously deducts profits

Before opening an account, I informed Fay, Acy's account manager, in advance. Regarding my transaction, I also confirmed whether I supported my transaction method. Fay promised that there would be no problem at all, and the deposit and withdrawal were also safe, so I passed Open an account normally, and then use usdt to deposit funds into Acy for investment transactions. After more than a month of uneasy food and lodging, and after more than a month of night battles, I finally won a profit of 15,236.28 US dollars. This money is already a huge sum of money for me. . So I applied for a withdrawal of $3,000, but the withdrawal was rejected. Acy sent me an email to inform me that a video certification was required, and I immediately took a video certification as required. It took about two weeks for the review, and I kept reminding me The account manager helps to deal with it. Of course, the account manager also swears that the funds are no problem. The company is an old-fashioned company and will never cheat on this situation. The first email to notify me was the Chinese support customer service email, I would like to know if their headquarters know about this kind of thing? Please help me get my profits back, help me get justice.