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Futures License|Suspicious Scope of Business|


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TF FUTURES · Company Summary

Aspect Information
Company Name TF FUTURES
Registered Country/Area China
Years 5-10 years
Regulation Regulated by CFFEX
Services Account Opening Services and Trading Services
Customer Support Customer service hotline: 400-777-8895,Emergency declaration: 021-56552779, and Complaint email:
Educational Resources Investment education column, Appropriateness Column, Financial Literacy Month, Column 315, and Options Academy

Overview of TF FUTURES

TF FUTURES, headquartered in China, specializes in futures trading, having built a strong reputation over 5-10 years in the financial industry.

Under the regulatory oversight of the China Financial Futures Exchange (CFFEX), TF FUTURES ensures compliance with regulations, maintaining the integrity of its services.

Offering streamlined account opening and trading services, TF FUTURES enables clients to establish accounts efficiently, accessing various futures contracts and trading instruments supported by advanced technology.

TF FUTURES provides responsive support channels. Clients can reach the dedicated customer service team via the hotline, contact directly in urgent situations, or submit complaints or feedback via email.

Empowering clients with knowledge, TF FUTURES offers educational resources, including insights into investment principles and market trends, education on suitable financial products, events to promote financial awareness, regulatory compliance guidance, and options trading strategies through the Options Academy.

Overview of TF FUTURES

Regulatory Status

TF FUTURES is regulated by the China Financial Futures Exchange (CFFEX), which oversees futures trading in China. TF FUTURES holds a futures license from the CFFEX, allowing it to operate legally in China. The CFFEX ensures that TF FUTURES follows rules and regulations for futures trading. TF FUTURES' license number is 0309.

Regulatory Status

Pros and Cons

Pros Cons
Established Reputation Limited Availability of Educational Resources
Comprehensive Trading Services Limited Language Support for International Clients
Responsive Customer Support Limited Variety of Financial Products and Services
Regulated by CFFEX /


  1. Established Reputation: TF FUTURES has built a solid reputation over its tenure in the industry, instilling trust and confidence among clients.

  2. Comprehensive Trading Services: Clients benefit from a wide range of trading services provided by TF FUTURES, accessing various futures contracts and trading instruments.

  3. Responsive Customer Support: TF FUTURES prioritizes customer satisfaction by offering responsive support channels, and ensuring prompt assistance for client inquiries and issues.

  4. Regulated by CFFEX: Being regulated by the China Financial Futures Exchange (CFFEX) instills confidence in clients regarding the reliability and compliance of TF FUTURES' services.


  1. Limited Availability of Educational Resources: TF FUTURES may have a limited range of educational resources available to clients, potentially hindering clients' ability to make informed investment decisions.

  2. Limited Language Support for International Clients: TF FUTURES may lack adequate language support for international clients, posing challenges for non-Chinese speaking clients to fully engage with the platform and services.

  3. Lack of Transparency in Fee Structures: TF FUTURES may lack transparency in its fee structures, potentially leading to confusion or dissatisfaction among clients regarding the costs associated with trading.

  4. Limited Variety of Financial Products and Services: TF FUTURES may offer a limited variety of financial products and services, restricting clients' options for diversification and investment opportunities.


Account Opening Services:

  1. Online Account Opening: Online platforms allow individuals to initiate and complete the account opening process digitally, without the need for physical paperwork. This method offers convenience and efficiency to users, enabling them to open accounts from anywhere with internet access.

  2. Simulated Account Opening: Simulated or demo account opening provides users with the opportunity to experience the account opening process without committing real funds. It allows individuals to familiarize themselves with the platform, explore trading features, and practice trading strategies in a risk-free environment.

  3. Suitability Assessment: Suitability assessments are conducted to evaluate the compatibility of financial products or services with an individual's investment objectives, risk tolerance, and financial situation. This assessment ensures that clients are offered products or services that align with their needs and preferences.

  4. Account Opening Process: The account opening process involves various steps such as identity verification, documentation submission, agreement to terms and conditions, and funding the account. Account Opening Services streamline these steps, guiding clients through the process and ensuring compliance with regulatory requirements.

Trading Services:

In addition to account opening, financial institutions may offer various trading services to clients:

  1. Trading Guide: Trading guides provide educational resources, tutorials, and strategies to help clients navigate the financial markets effectively. They cover topics such as market analysis, risk management, trading psychology, and investment strategies.

  2. Phone Orders: Phone order services allow clients to place trade orders via telephone with the assistance of a broker or customer service representative. This service is particularly beneficial for clients who prefer personalized assistance or face technical limitations.

  3. Fund Custody: Fund custody services involve safeguarding and administering clients' assets held within their trading accounts. Financial institutions ensure the safekeeping of funds and securities, as well as the proper settlement of transactions on behalf of clients.

  4. Fee Collection Standards as services of TF FUTURES: Fee collection standards within TF FUTURES trading services outline transparent fee structures, including commissions, spreads, and other charges associated with trading activities. Clear fee policies ensure fairness and transparency for clients, helping them understand the costs involved in their trading activities.

How to Open an Account?

Opening an account with TF FUTURES is a straightforward process that can be completed online in a matter of minutes. Here's a breakdown of the steps involved:

  1. Visit the TF FUTURES website and click “I want to open an account.”

How to Open an Account?
  1. ID Card: Use your mobile phone camera to take a clear photo of your second-generation official ID card that is within the validity period. Ensure all details are visible and legible.

  2. Bank Card: Take a photo of your own debit card using your phone's camera. Make sure the card details are clearly visible, but be cautious about protecting sensitive information.

  3. Microphone: Ensure that the microphone application on your phone is authorized for use with the TF Futures app.

  4. Handwritten Signature Photo: Use a pen and paper to write your signature clearly. Take a photo of your signature with your phone's camera.

  5. Submit Documentation: Upload the photos of your ID card, bank card, and handwritten signature to the TF Futures app. Ensure all documents are clear and legible.

  6. Verification Process: TF Futures will verify your submitted documents. This may take some time, so be patient.

  7. Confirmation: Once your account is verified, you will receive confirmation via email or within the app.

How to Open an Account?

Customer Support

  1. Customer Service Hotline (400-777-8895): Traders can reach TF FUTURES' customer support team via the dedicated hotline number 400-777-8895. This toll-free hotline provides direct access to knowledgeable representatives who are equipped to address various queries related to trading, account management, platform navigation, and more.

  2. Emergency Declaration (021-56552779): In cases of urgent matters or emergencies, traders can contact TF FUTURES through the emergency declaration number 021-56552779. This dedicated line ensures swift response and assistance during critical situations, such as technical issues, account discrepancies, or market emergencies.

  3. Complaint Email ( TF FUTURES welcomes feedback, concerns, and complaints from its clients and provides an official email address,, for submitting complaints. Traders can use this channel to escalate issues, report grievances, or seek resolution for any challenges encountered during their trading experience.

Customer Support

Educational Resources

Investment Education Column: The Investment Education Column offered by TF FUTURES serves as a valuable resource for traders and investors seeking to enhance their knowledge and understanding of various investment strategies, market trends, and financial concepts. Appropriateness Column: The Appropriateness Column provided by TF FUTURES is designed to help traders assess the suitability of different trading strategies and investment products based on their individual risk tolerance, financial goals, and investment horizon.

Financial Literacy Month: Financial Literacy Month, organized by TF FUTURES, is an educational initiative aimed at promoting financial literacy and empowering individuals with the knowledge and skills needed to make sound financial decisions.

Column 315: Column 315, hosted by TF FUTURES, is a dedicated platform offering in-depth analysis, insights, and commentary on market trends, economic developments, and investment opportunities. Through expert commentary, market research reports, and case studies, Column 315 provides traders and investors with valuable information and perspectives to help them stay informed and make well-informed investment decisions in dynamic market environments.

Options Academy: The Options Academy, provided by TF FUTURES, is an educational program designed to educate traders on the fundamentals of options trading.

Educational Resources


In summary, TF FUTURES has a strong reputation and is regulated by CFFEX, providing clients with trust and reliability. The company offers a wide range of trading services and responsive customer support, ensuring a smooth trading experience.

However, TF FUTURES faces challenges such as limited educational resources, which may hinder clients' understanding of trading. Additionally, the company's limited language support and the lack of variety in financial products could make it less accessible.


Question: Is TF FUTURES a reputable company?

Answer: Yes, TF FUTURES is a reputable financial services firm with a strong track record and regulatory oversight by CFFEX, ensuring reliability and trustworthiness.

Question: What services does TF FUTURES offer?

Answer: TF FUTURES provides account opening services for trading or investment accounts, comprehensive trading services including access to various futures contracts, and responsive customer support.

Question: How can I contact TF FUTURES for assistance?

Answer: You can reach TF FUTURES' customer support team via the hotline at 400-777-8895 for account queries and trading support. In urgent situations, contact directly at 021-56552779, or submit complaints or feedback via email at

Question: Does TF FUTURES offer educational resources?

Answer: Yes, TF FUTURES provides educational resources such as insights into investment principles and market trends, although the variety may be limited.

Question: Is TF FUTURES accessible to international clients?

Answer: TF FUTURES may have limited language support for international clients, potentially posing challenges for non-Chinese speakers to fully engage with the platform and services.

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  • 上海市虹口区东大名路678号地上一层1-1室、1-2室









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