Others
WCG Markets
Deposit nearly 400$ to get 500$ and leave it overnight, GD automatically burns the player's account and does not support the player...serious fraud
Others
HERO
Now the website can no longer be accessed, and when withdrawing money, it is shown that it has a problem with the acceptor.
Others
FXGT.com
Hello While I was trading with gold in Forex and I was in a profit position in my account, they suddenly deleted the credit and sent me an e-mail stating that I was abusing the negative balance protection. I closed my transactions and responded to their request. I do not think that I made any mistakes or mistakes. All my transactions were always in a profit position. There was no decrease in which I could use the bonus. Then they examined my account and 6 days later they sent me an e-mail saying that I had broken the rules. They reduced the balance in my account to 0 and closed my account. I asked them to provide me with evidence indicating which or where I made a mistake or abused it, but they did not.
Others
HERO
The withdrawal request was submitted on March 29th and approved on March 31st, but it has not been received yet. It used to take 3 to 4 days to arrive, but now it has taken 11 days.
Others
ThinkMarkets
The online customer service asked me to send emails for 3 months, but there has been no reply. Now I finally got a reply saying it was a violation of their terms. The trading account was immediately closed and my account was at a loss. This took away my principal of 60,000 U.
Resolved
Greenpay-Investmentpty
website is not working..... i was deposited 600 usdt from binance app.
Others
InterStellar Group
Since the beginning of this year, InterStellar Group has had many problems, being unable to log in and trading.
Others
LiteForex
Gab without news, opening or closing
Others
FirewoodFX
1. There is a mysterious open position, and the open price doesn't have a candle in meta 2. The position symbol is active, but it doesn't appear on the market watch list so the EA I have doesn't continue the existing position 3. The minus floating value can suddenly increase by hundreds times, even though the open position remained the same and the time lag was not long (seconds) 4. Because I was desperate, all my accounts were cut... but when I cut loss and I did a wd, the meta balance was minus... 5. Everyone complained ignored and tend to avoid.
Others
MiTRADE
Still unable to log in today, I feel inoperable and anxious. My internet speed is super fast and there is no problem at all! Please Mitrade come forward to compensate traders for their losses. How can we sue them?
Others
MiTRADE
MiTRADE can't log in again! When a problem occurred during peak trading hours for two days, the customer service did not respond at all. I sent a email to the official, and only received a reply the next day, saying that it was unacceptable to lose trading time, transaction amount. And who was responsible for the three hours of anxiety? The official statement is that it will be processed as soon as possible when it is found, but why does it not include sending a email immediately to the user to suspend the transaction? And let the user know that it was a system problem. The online customer service only responded the next day, and the content of the reply was inconsistent with the official letter. The online customer service instead blamed the problem on the user's single incident, but it was obviously a collective incident! It happened again today (it is happening now). How should you explain and compensate users?
Others
MiTRADE
Unable to log in for two days. Is there an error with the system or made manually? Ehh The first time I traded, I chose a black platform.
Others
MiTRADE
Yesterday and today I couldn't log in after 9.30 pm and said there was a network problem.
Resolved
MiTRADE
What's the problem? It's the same as April 1st. I've placed an order now, but no take-profit is set. If there is a loss, how will it be calculated? There is no official response.
Others
BKYHYO
I started trading on MT5, until she suddenly disappeared after August 16, 2023 last year.I deposited the profits I earned on MT5 into my BkYHYO.Ltd account, but I was unable to withdraw them.BkYHYO. Ltd., and I am now unable to contact LiSA and the woman who I had built despite being deceived, which has caused me a lot of trouble.
Others
MiTRADE
Just keep running like that and try again even though the network is very good. Resulting in the account being burned, contacting customer care with no response.
Resolved
MiTRADE
The platform crashed and I couldn't log in, neither my computer nor my mobile phone. The position needs to be closed, but the position cannot be closed.
Resolved
MiTRADE
Unable to log in. The system indicated that the network was delayed, but after testing, everything was normal. There was no response from customer service.
Resolved
MiTRADE
I can't log in until 10 o'clock. I can't access the network after logging in.
Others
MiTRADE
I started trading after depositing money at 6 o'clock in the morning. I couldn't log in tonight and the money was still in it.
Exposure
Unable to Withdraw
Severe Slippage
Scam
Others
- The copy is concise and clear
- Link th right broker to get the exposure resolved more quickly
$624,063
Amount resolved within one month(USD)
14,665
Number of People Resolved
Exposure Classification
Unable to Withdraw
Severe Slippage
Scam
Others