Global Broker Regulation Inquiry App
About WikiFX
Amount Resolved (Past 30 Days)(USD)
$159,962
Resolved Cases
14922
Before trading, I asked
Before trading, I asked Fusion Markets support in live chat whether news trading is allowed. They confirmed it is. Their agent also confirmed in writing that XAUUSD leverage "will remain at your selected leverage setting, including 1:500" during news events, and warned me only about wider spreads and slippage.
On 6 November 2026 I opened directional XAUUSD positions before the US NFP release, using the leverage they offered. The trades closed in profit.
The next day my account and client portal were blocked and my withdrawal was put on hold. On 9 November they voided all six trades, removed USD 14,659 in profit, and closed my account. Their reason was clause 8.10 of their Client Services Agreement: they called my trading a "riskless profit" strategy because losses beyond my equity would have been covered by them.
The trades were not riskless. If NFP had gone the other way, I would have lost my account. I traded exactly as their own support said I could.
A-book or B-book? Fusion Markets is presented as an ECN/STP, no-dealing-desk broker that sends orders to liquidity providers and earns from spreads and commissions. With a true A-book broker, a client's profit is paid by the market, not by the broker. Yet their own explanation talks about my trades as a risk to the company itself. This makes me question whether my trades were really passed to liquidity providers, or kept in-house with Fusion Markets on the other side. I have asked them this in writing and am waiting for an answer.
Their terms let them cancel profits they decide are "abusive", and this is decided only after the trade wins. If you trade news, ask them for a written policy first, and know that a chat confirmation from support may not protect you.
I have filed a formal complaint and will update this review based on how it is resolved.
Broker
Fusion Markets
Feedback Type
Deduction of profits
Turkey
Three days ago
Turkey
Three days ago
I traded with Axi (AxiTrader
I traded with Axi (AxiTrader LLC / AxiTrader Limited, SVG) on account 47*****, which was approved as swap-free (Islamic). For about seven months every monthly statement showed zero swaps. On 28 January 2026 Axi sent a notice saying swaps would be placed going forward. Instead, on 4 February 2026 they applied a RETROACTIVE swap charge of USD 16,465.38 for the previous months, and on 8 February 2026 they closed my account, shortly after I complained. I escalated through Axi's internal complaint (IDR) and to The Financial Commission, but the USD 16,465.38 was never returned. I am an EU resident in Spain who was placed with their unregulated offshore St Vincent entity with no EU protection. In my view this conduct is deceptive, and I am warning other traders. Full documentation available.
Broker
Axi
Feedback Type
Deduction of profits
Spain
In a week
Spain
In a week
My name is Enda Suhenda.
My name is Enda Suhenda. I deposited $80 and traded completely manually to generate a profit. However, when I tried to withdraw my total funds of $513, Vida Markets placed my request on "Pending check" and unilaterally confiscated USD 433.32 of my hard-earned profits. They sent me an email accusing me of "exploiting price gaps" without providing any solid server log evidence or proof. They have also closed my trading account. This is a clear scam tactic used to avoid paying profitable traders.
Broker
Vida Markets
Feedback Type
Deduction of profits
Indonesia
In a week
Indonesia
In a week
⚠️ Very Bad Experience
⚠️ Very Bad Experience with ScoreCM — Withdrawal & Account Issue
My experience with ScoreCM has been extremely disappointing. I made my first trades with their bonus account and generated profit. After that, I opened a second non-bonus account and traded there as well.
When I requested a withdrawal, instead of receiving my funds normally, my account was suspended and my balance was reduced to $0, with approximately $280 that I am still trying to recover.
I have contacted their support repeatedly and asked them to clarify the issue and return my funds, but I have not received a satisfactory resolution.
I am sharing my experience because I do not want other traders to face the same situation. Before depositing money with ScoreCM, I strongly recommend doing thorough research about their withdrawal process and account policies.
I am only asking ScoreCM to provide a clear explanation, restore my account if there is no valid violation, and return the money that belongs to me.
Broker
score Capital Markets
Feedback Type
Deduction of profits
Pakistan
10-08
Pakistan
10-08
InstaForex cancels withdrawal, withholds $1034 profit
Unfair cancellation of contest profits due to misleading categorization
Assessment:
I placed 4th in the Lucky Trader contest and received a prize of $250 USD. Using the prize funds, I traded XAUUSD and made a profit of $1,034. However, InstaForex cancelled my withdrawal, citing a violation of Clause 6.8 (trading of non-Forex instruments) because I had traded XAUUSD (Gold).
This is a complete contradiction. I have irrefutable proof that InstaForex officially classifies and publishes technical analysis for XAUUSD within the "Forex Analysis" section (/pt/forex_analysis/) of its official portal. The company's own website leads traders to view XAUUSD as part of the Forex environment.
Punishing a client for an ambiguity created by the broker itself is entirely unfair. I demand a manual review by the Compliance department and the reinstatement of my hard-earned $1,034 profit.
Broker
InstaForex
Feedback Type
Deduction of profits
Brazil
10-07
Brazil
10-07
Do not deposit with this
Do not deposit with this broker. Factual account below, backed by screenshots, video evidence, and every email exchange.
Immediately after registering, I was contacted on WhatsApp by "Merry" — no discernible real identity behind the account. When I asked 15 direct questions about ownership and company structure, the response was:
"The questions you asked are not the kind of questions that any broker would give you completely honest answers to. However, if your concern is about trust, we can arrange a transparent meeting and have an open, friendly discussion with each other."
A broker openly refusing to answer basic ownership questions.
I deposited $250 to test the platform. Over two days of calm-market trading, no news events, more than 30% of my closing orders were rejected — not opening orders, closing orders. You can enter freely. Getting out is a different story.
When I requested full withdrawal:
"Dear Trader, due to your transactions which are against general trading rules and according to international trading rules, we are unable to provide services to you and you will only be allowed to withdraw the origin amount of your funds. Obviously, if you change your trading method, we will continue cooperating with you."
No trade IDs, no specifics. The next day, all profits were gone plus an unexplained $37.92 deducted from my own deposit. When pressed, they escalated to "Arbitrage" and "High-Frequency Trading" accusations:
"Dear Diogo, Due to the identified account violations, you are only permitted to withdraw the original amount of funds you deposited. However, as a gesture of goodwill, we are also willing to refund the total commission amount spent on your account."
Facts that expose this as fabricated: across all 142 trades, average trade duration was 2 minutes. Not one trade was held under 1 minute. No arbitrage, no HFT — only a broker rejecting closes, keeping profits, and inventing a violation after the fact.
Current balance: $211 against a $250 deposit. On top of confiscating 100% of profits, part of my own principal was withheld with no itemized explanation.
STP Trading Ltd is registered in Saint Lucia — no regulator oversight. The Dubai office is a facade, not a license.
Full documentation available: video, screenshots, emails. Consider yourself warned before depositing here.
Broker
STP Trading
Feedback Type
Deduction of profits
Portugal
09-21
Portugal
09-21
Amount Resolved (Past 30 Days)(USD)
$159,962
Resolved Cases
14922