Global Broker Regulation Inquiry App
About WikiFX

Amount Resolved (Past 30 Days)(USD)

$357,793

Resolved Cases

14916

Description of the issue: I
Description of the issue: I have been trading with Vittaverse and accumulated a legitimate balance. On October 09, 2026, I submitted a formal withdrawal request for the amount of 1250 USD. However, the broker has frozen my transaction and locker my account. I have contacted their live chat and customer support multiple times to resolve this matter, but they have continuously delayed the process and failed to provide any valid justification. I have attached all relevant supporting evidence to this email, including my identity document, screenshots of my cTrader account balance, the pending withdrawal status dated 2026-10-09, and communication logs showing their lack of response. current They remove my money and withdraw This operation is not allowed
  • Broker

    Vittaverse

  • Feedback Type

    Unable to Withdraw

Vietnam

Yesterday 15:27

Vietnam

Yesterday 15:27

Unable to withdraw funds
🚨 **Complaint Against WinproFX – Withdrawal Not Received** I am facing a serious withdrawal issue with WinproFX. My withdrawal of ₹80 has been pending for more than 20 days, and I have still not received my funds. I have tried contacting customer support multiple times, but I have not received any proper response or resolution. This situation is causing me serious concern. I request WikiFX to review this complaint and help bring attention to my pending withdrawal. ⚠️ **Broker:** WinproFX 💰 **Pending Withdrawal:** ₹80 ⏳ **Delay:** More than 20 days ❌ **Issue:** Withdrawal pending and no proper response from customer support. I request WinproFX to process my withdrawal immediately and provide a clear explanation for the delay.
  • Broker

    WINPROFX

  • Feedback Type

    Unable to Withdraw

India

Two days ago

India

Two days ago

I strongly advise against using this broker.
I strongly advise against using this broker. They offered a $50 sign-up bonus, but when I tried to withdraw the profits, I received absolutely no response—and still haven't as of this writing. The initial terms only required a minimum of 5 days of trading and a $50 withdrawal threshold, but the rules suddenly changed in the middle of the campaign; they abruptly added a requirement to trade a volume of 4 lots. If they cannot afford to honor withdrawals, they shouldn't run such campaigns. I strongly recommend against investing or depositing your money with this broker; they have a habit of arbitrarily creating new rules that disadvantage traders, and your funds are far from safe with them. [13/10 01.52] Ronalsional: And today, something strange happened again: my account status was suddenly set to "disabled" and my withdrawal request wasn't paid out—perhaps because they don't have the funds. A warning to everyone: never deposit your money with this broker, Otetmarket. Your account could be disabled without warning, leaving you with no one to complain to; they will simply steal your money. Please be careful.
  • Broker

    OtetMarkets

  • Feedback Type

    Unable to Withdraw

Indonesia

In a week

Indonesia

In a week

Cyb3rsect restore confidence
Cyb3rsect restore confidence after scam We deposited funds multiple times and the payment deducted from my account and it never got credited even after fell victim to a scam after my account was flagged for review and I got this mail: Our review of your BluVox Markets account has detected high-frequency trading (HFT) and/or automated bot trading activity associated with one or more of your trading accounts. Withdrawals are currently restricted for funds that were deposited or generated through these trading methods, in accordance with our platform policies. To help resolve this restriction, please provide the following information within 7 business days, till today nothing have been resolved
  • Broker

    BLUVOX

  • Feedback Type

    Unable to Withdraw

Australia

In a week

Australia

In a week

Subject: Formal Complaint
Subject: Formal Complaint Against Tickmill for Blocking My Withdrawals I am submitting this formal complaint against Tickmill regarding the cancellation of my withdrawal request and the continued inability to access my funds. Tickmill canceled my withdrawal request, and since then, I have been unable to withdraw any money from my account. The withdrawal and transfer options are no longer available, leaving my funds inaccessible without a clear explanation. I have contacted the company’s support team several times to resolve this issue, but despite my efforts, the problem remains unresolved. I have also attempted to cooperate with the company’s verification requirements to ensure that my account complies with its policies. This situation has caused me significant financial difficulties and serious concerns about the safety of my funds. I believe that every client should have the right to receive a clear explanation and fair treatment when attempting to withdraw their own money. I r
  • Broker

    Tickmill

  • Feedback Type

    Unable to Withdraw

Palestine

In a week

Palestine

In a week

Despite the promise to resolve it within 72 hours, the issue of OTT divestment remains unresolved
I received a $100 no-deposit Welcome Bonus and made approximately $132.69 in profit through manual trading on my MT5 account (****8). My withdrawal request for 132.69 USDT remains unresolved. On October 1, 2026, OTET promised the review would be completed within a maximum of 72 hours. That deadline has passed. Support repeatedly sends generic responses mentioning possible shared devices, IP addresses, or related accounts, without identifying specific evidence or the exact contractual clause involved. My support ticket was closed without answering my questions about the missed deadline or providing an expected completion date. I request a clear explanation, a definitive decision, and the release of any funds owed to me under the applicable terms. I can provide email correspondence and screenshots as evidence.
  • Broker

    OtetMarkets

  • Feedback Type

    Unable to Withdraw

France

10-09

France

10-09

As of 6 October 2026,
As of 6 October 2026, I have not received my USD 660 withdrawal, approved on 23 September at 07:06. FxPro’s transaction history labels it “Offline” and shows GBP 496.28 deducted from my Wallet, converted at 1.329890 to USD 660. Three later withdrawals have arrived. Despite repeated contact, support has not provided the destination, proof of payment or a tracing reference. They say the matter has been escalated and promised an email update today. I want FxPro to trace the payment, explain where it was sent and resolve the missing funds. I will update this report when I receive an explanation or payment.
  • Broker

    FxPro

  • Feedback Type

    Unable to Withdraw

United Kingdom

10-06

United Kingdom

10-06

DLSM freezes account and cannot release withdrawal funds
I deposited USD1,000 with DLSM and traded normally after their agent confirmed that scalping and news trading were allowed. Their representative clearly confirmed that profit from news trading could be withdrawn and scalping had no holding time restrictions . After I made profit and submitted withdrawal requests, my withdrawals remained “processing”. Shortly after, DLSM accused me of market manipulation and blocked my MT5 and back-office access. Then they ask me submit unreasonable supporting documents before releasing my funds. After I submit document , my funds are still not properly released. Traders should be extremely cautious before depositing with DLSM. Do not use this scam broker as well .
  • Broker

    DLSM

  • Feedback Type

    Unable to Withdraw

Malaysia

10-06

Malaysia

10-06

Scam with me milele prime
Scam with me milele prime My account has been terminated and I am unable to log in. Please confirm my remaining account balance and provide the procedure to withdraw my funds. Also confirm whether my balance remains fully payable to me.
  • Broker

    MilelePrime

  • Feedback Type

    Unable to Withdraw

India

10-05

India

10-05

On September 30, 2026,
On September 30, 2026, I requested to withdraw $400 from my ePlanet Brokers real account to my bank account after receiving my $500 tournament prize. Customer support replied that bank transfer withdrawals are currently not available and instructed me to withdraw only through cryptocurrency. I specifically requested a bank withdrawal, but this option was not available. This is my complaint regarding the withdrawal method and the inability to withdraw the requested amount through bank transfer.
  • Broker

    eplanet

  • Feedback Type

    Unable to Withdraw

Egypt

10-02

Egypt

10-02

Approved 1,118 USDT Withdrawal Still Not Received
My previous feedback concerned my approved 1,118 USDT withdrawal, which I still have not received. Since then, Volurr has suspended my account and accused me of using multiple accounts and “stealing”, but has not provided any evidence or identified the specific rule I allegedly violated.  Volurr also claimed that my money had arrived. I requested the TXID/transaction hash to verify the transfer, but they did not provide it. I have still not received the 1,118 USDT. 
  • Broker

    VOLURR BROKERAGE

  • Feedback Type

    Unable to Withdraw

Turkey

10-02

Turkey

10-02

My 1,118 USDT withdrawal is marked as “Approved”, but the funds have not been sent to me. After the withdrawal was approved, my MT5 account became inaccessible. I have contacted Volurr by email, WhatsApp and Live Support, but I have received no response. My approved withdrawal is still unpaid and I have not been given any explanation regarding my account restriction. I am requesting an immediate explanation and the release of my funds.
My 1,118 USDT withdrawal is marked as “Approved”, but the funds have not been sent to me. After the withdrawal was approved, my MT5 account became inaccessible. I have contacted Volurr by email, WhatsApp and Live Support, but I have received no response. My approved withdrawal is still unpaid and I have not been given any explanation regarding my account restriction. I am requesting an immediate explanation and the release of my funds.
  • Broker

    VOLURR BROKERAGE

  • Feedback Type

    Unable to Withdraw

Turkey

10-02

Turkey

10-02

Very disappointing withdrawal experience
Poor withdrawal experience. I submitted a crypto withdrawal request on September 29, 2026, but it remained Pending without any clear explanation or processing update. I contacted support to ask about the delay, but the withdrawal was still not processed. Overall, the withdrawal processing experience was disappointing and lacked transparency.
  • Broker

    MY MAA MARKETS

  • Feedback Type

    Unable to Withdraw

Vietnam

10-02

Vietnam

10-02

SCAM
Title: SCAM ALERT: Do Not Trade Here - Withdrawal Blocked! Review: This broker is completely fraudulent, and I strongly advise all traders to stay away from them. Do not open an account or work with them under any circumstances. I have been trying to withdraw my deposit, but they are deliberately holding my funds and not processing the withdrawal. They give no valid reasons for holding my money. Save your capital and avoid this scam broker at all costs! To avoid paying my funds, they made a fake excuse in an email claiming that I was using an HFT (High-Frequency Trading) bot."
  • Broker

    BLUVOX

  • Feedback Type

    Unable to Withdraw

India

10-01

India

10-01

Unable to withdraw funds
I am submitting this complaint regarding Giraffe Markets for withholding approximately USD 22,000 of my remaining capital and refusing to process my withdrawal. During my trading activity with Giraffe Markets, I have already incurred approximately USD 28,000 in trading losses. After these trading losses, I still have approximately USD 22,000 of my own capital remaining in my trading account. I requested to withdraw this remaining USD 22,000. However, Giraffe Markets has refused to process my withdrawal. The reason communicated to me is that my account did not generate sufficient profit for the broker and that the broker incurred payment gateway fees in connection with my deposits/transactions. Giraffe Markets is therefore seeking to treat my remaining capital as compensation for these alleged costs. This is extremely concerning to me. I accept that approximately USD 28,000 was lost through my own trading activity. I am not disputing those trading losses. My complaint specifically concerns the remaining approximately USD 22,000 that belongs to me and is now being withheld from withdrawal. The USD 22,000 was not lost through trading. Giraffe Markets is withholding it because of alleged payment gateway fees and because, according to the explanation given to me, my account was not profitable enough for the broker. I have requested that Giraffe Markets provide the contractual basis showing where I agreed that my remaining capital could be withheld to compensate the broker for payment gateway fees or because the broker did not generate sufficient profit from my account. I am therefore requesting that Giraffe Markets immediately release my remaining approximately USD 22,000 for withdrawal. For clarity: Approximate trading losses: USD 28,000 Remaining capital being withheld: USD 22,000 Approximate total funds involved: USD 50,000 I am prepared to provide WikiFX with my account statements, trading history, withdrawal request, transaction records and communications with Giraffe Markets showing the reasons given for refusing my withdrawal. I respectfully request WikiFX's assistance in investigating this matter and helping me recover my remaining USD 22,000.
  • Broker

    Giraffe Markets

  • Feedback Type

    Unable to Withdraw

Malaysia

10-01

Malaysia

10-01

why not approve my fund withdraw?
why not approve my fund withdraw? and why cancel /delete my log in account?
  • Broker

    squaredfinancial

  • Feedback Type

    Unable to Withdraw

Malaysia

09-25

Malaysia

09-25

SCAM BROKER, they not
SCAM BROKER, they not have regulamentation, they not have support to reply, be aware of that. I deposited 500 USDT into crypto to trading on forex. Traded and maded profit manually of just some USDT. I asked withdrawl and no reply, all rejected. They just sended me 100 USDT back and stealed my rest of 400 USDT. They blocked my access to trading account and dashboard. I cant login to share more proofs.
  • Broker

    Gifx Prime

  • Feedback Type

    Unable to Withdraw

Brazil

09-24

Brazil

09-24

This broker is fraud
This broker is fraud becuse last 22 day to reject my withdrwal and panther team person says your withdrwal pending because our crm Update process running but now he is new client and old client both withdrwal stop it fraud broker please aware of this types of broker All evidence atteched below total my net deposit withdrwal 1156$ no any profit generate or no any broker agains abuse trading please aware aware .......,,,,
  • Broker

    Panther Capitals

  • Feedback Type

    Unable to Withdraw

India

09-24

India

09-24

Unable to withdraw funds
1. This broker says they don't accept European clients, im European and they approved my account 2. They abnormally increased commission to 9$ while they advertise 6$ and spread to 50 point on gold while they advertise 30 points. 3. I deposited and placed a test order to notice a huge slippage on top of the abnormal commission and spread. 4. Decided to withdrawal, rejected. After the account fully approved i requested the withdrawal via the same method as deposit and they keep rejecting and demand now a selfie, which im not comfortable to provide to a shady broker. So till now they steal my deposit and claim AML/KYC procedures! Stay away!!
  • Broker

    score Capital Markets

  • Feedback Type

    Unable to Withdraw

United States

09-22

United States

09-22

Unable to withdraw funds
My name is Erdogan; my account number is 3****. Hello, I am unable to reach the customer representative assigned to me—his name is Çağatay. He is not responding to calls or messages. I need to contact him to make a withdrawal.
  • Broker

    Sunward

  • Feedback Type

    Unable to Withdraw

Uzbekistan

09-16

Uzbekistan

09-16

Amount Resolved (Past 30 Days)(USD)

$357,793

Resolved Cases

14916

Select Country/Region
United States
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