I can't withdraw money, and I can't contact customer service. It started last Monday. Does anyone know how to contact me?

JIUMAZHI

Hong Kong China 2023-07-11 11:49

I can’t trade for several days, customer service has no response, community manager has no response, and withdrawal has no response, no one can handle my withdrawal.

kai2541

Taiwan 2023-07-11 00:04

Trading an order for eight hours but MSG Group does not give profits. Stay away from them. Trading an order for eight hours but MSG Group does not give profits. Stay away from us

FX1714088702

Hong Kong China 2023-04-24 13:26

I closed all positions on 2023/3/29 and applied for a withdrawal of USD 3,400. On April 4, 2023, MSG received an email saying that the withdrawal was not allowed due to transaction violations. But I don't have any violations, so I sent Line to ask customer service. The customer service consulted finance for many days without telling the reason. When I sent an email to support@magforex.com asking about withdrawal related issues, the email bounced back. Calling the customer service number on the official website again is also an empty number. On April 6, 2023, the customer service asked me to resubmit the withdrawal application. I applied again on April 6, 2023, and there is still no news on April 13, 2023. This kind of platform that does not allow customers to withdraw money should let everyone involved in the transaction know. Attach a screenshot and hope the platform can assist in the negotiation. If it still fails, I should go to the police to deal with it.

Kelly3838

Taiwan 2023-04-13 13:35

I was a simple netizen at the time, one day he said that he made a lot of money investing in virtual currency, and asked me if I would like to follow him to operate, but I refused at first, and finally invested 100,000 Taiwan dollars with him, and the result was a profit of 1 for the first time Ten thousand yuan. Later, I kept saying that if I invest a little more, I will make more profits, and I have repeatedly promised and sworn that I can fully withdraw the funds. When I want to withdraw the funds, I have to pay a 20% capital verification deposit. If If I don’t pay, I can’t withdraw money. Can I ask the official to help me deal with it now?

anny tang

Taiwan 2023-04-08 22:10

On March 30, 2023, I will close all positions and apply for a withdrawal of USD 3,400 (a total of USD 3,456 in the account). On the afternoon of April 4, 2023, I received a letter from MSG, claiming that my transaction violated the rules and I was unable to withdraw funds. I immediately asked the customer service line provided by MSG, and the customer service said that I needed to ask about finances. But as of this morning, there was no reply as to why the withdrawal was refused. Just keep saying need to wait for finance. The last time I refused to withdraw money made me wait for two weeks, and the reason given to me later was that Visa checked my transaction records. I asked if it would be impossible to deposit money with a credit card in the future. MSG said that it is also possible to deposit money with a credit card. This time I don't know why it said that my transaction was illegal. I also sent a letter to support@msgforex.com, and the letter still bounced back. The business phone number provided on the website is still empty.

Kelly3838

Taiwan 2023-04-06 11:01

On March 16, 2023, I applied for a withdrawal of USD 4,700, and on March 24, 2023, I still cannot get any status update of the withdrawal. Customer service keeps saying it's still under review. The customer service asked me to write to support@msgforex.com, but the letter could not be sent. The customer service said to help me pass it to the finance department, but there was no positive response. The phone number on the official website is empty.

Kelly3838

Taiwan 2023-03-24 16:37

No one cares, no one solves my problem. Fraud platform that cannot withdraw profit.

FX1714088702

Hong Kong China 2023-03-02 20:20

I can’t withdraw money after making a profit. It’s been almost a year and no one has solved it or asked you. The customer service will not reply. Stay away from the platform

FX1714088702

Hong Kong China 2023-02-16 18:18

I normally do trading trends in Maxun. No profit, garbage platform. If you make a profit, you are in violation of the rules. Stay away from this garbage platform

FX9784766320

Hong Kong China 2023-02-03 23:32

I trade normally at MSG, but the platform does not withdraw the profit, and delete the transaction records and point. Fraud platform.

FX9784766320

Hong Kong China 2022-12-29 15:40

The profit is not given and said something wrong with the quotation, I want to know that I have made an order for 7 hours, what does your quotation have to do with me?

FX9784766320

Hong Kong China 2022-12-12 17:17

If they do not solve the profit problem for me, I will keep complaining MSF. Fraud platform

FX1714088702

Hong Kong China 2022-12-08 16:20

Forcibly deduct the profit and it has not been solved till third week. No one solve it. The customer service does not answer ur wechat. The platform is still running events. Scam

FX1714088702

Hong Kong China 2022-12-05 16:52

I do not violate anything, and trade normally. Asked you to withdraw the principal. The principal has been paid out, I cannot find anyone. So far, no one has answered. Such a big platform is embarrassed to do activities. Who dares to invite customers to your platform, don't lie to us, I hope MSG will solve it

FX1714088702

Hong Kong China 2022-12-02 00:16

I trade at MSG and they claim that I violate regulations after making profit, and maliciously deletes the transactions record. They said to deal with it, but no one reply. Such a trash platform. Do not trade at here. It is a typical fraud platform.

FX9784766320

Hong Kong China 2022-11-28 17:30

Force you to withdraw principle. Trash platform. Everyone stay away from MSG. Does not solve problem and deduct profit

FX1714088702

Hong Kong China 2022-11-22 18:04

They do not withdraw the profit that I made in Maxun, and delete transaction records maliciously. Everyone should not trade on this fraud platform. Rubbish. Customer service does not reply the message either.

FX9784766320

Hong Kong China 2022-11-22 16:26

No one cares about our retail investors. I would like to ask Maisheng Group, have you experienced death in the trend, I have not violated the rules, why not give me the profit. It's been almost a week. No one in the Maisheng Group has solved the problem. The customer service disappears, everyone, don't be fooled. Still engaged in activities liar. Conscience is eaten by dogs. Say important things three times. Stay away, stay away, stay away.

FX1714088702

Hong Kong China 2022-11-17 19:33