Global Broker Regulation & Inquiry App
Exposure

165 pieces of exposure in total

Scam

Trade commission wiped out trade balance

SCAM COMMISSION PER TRADE SUDDENLY GO ABOVE 100% OF THE ACCOUNT EQUITY, ORDER WAS CLOSED ONCE ENTERED AND WIPE OUT TO NEGATIVE EQUITY. TRIED TO CONTACT CUSTOMER SERVICE ABOUT THE ISSUE BUT THEY ONLY CLEAR THE NEGATIVE BALANCE. PLEASE SOLVE THE ISSUE, I WANT MY $58 BACK TO MY ACCOUNT

United Arab Emirates United Arab Emirates 2023-05-24 22:34
United Arab Emirates United Arab Emirates 2023-05-24 22:34
Others

The commision or transaction fee is too high

I trade on May 23, 2023 AUDJPY. I open the trade it automatically closed and my capital became negative in a span of less than a second the profit is $0.49 and the commision is $755.75 no broker in the world that will charge the trader 10 times of his capital. Amount: : $77 Account name: Cressa Ann Salibia Transaction account: 8819555

Philippines Philippines 2023-05-24 22:15
Philippines Philippines 2023-05-24 22:15
Scam

Trade comission wipe trade account balance

SCAM COMISSION PER TRADE SUDDENLY GO ABOVE 100% OF THE ACCOUNT EQUITY, ORDER WAS CLOSED ONCE ENTERED AND WIPE OUT TO NEGATIVE EQUITY. TRIED TO CONTACT CUSTOMER SERVICE ABOUT THE ISSUE BUT THEY ONLY CLEAR THE NEGATIVE BALANCE. PLEASE SOLVE THE ISSUE, I WANT MY $226 BACK TO MY ACCOUNT

United Arab Emirates United Arab Emirates 2023-05-24 21:29
United Arab Emirates United Arab Emirates 2023-05-24 21:29
Others

Too high commission/transaction fee

We traded yesterday for AUDJPY, when we opened the trade it automatically closes. In less than a second, our capital became negative. the P/L is only around - 6 dollars but the commission is 6,000++. I have around 670 usd before that trade. No broker get that much commission to traders, that is ten times the capital of a trader. Why is it like that? Clearly there is something wrong. I would like to recover my capital. My name is Erick M. Balela with acct no. 8068068 - lost 670 usd. Godbless

Philippines Philippines 2023-05-24 20:49
Philippines Philippines 2023-05-24 20:49
Others

Lost Profit

We traded yesterday May 23,2023 in AUDJPY in a matter of second my capital turn to -8684usd from 871usd. please help us retrieve our fund.

Philippines Philippines 2023-05-24 19:20
Philippines Philippines 2023-05-24 19:20
Unable to Withdraw

Requesting for withdrawal then blocked acct.

i hope anyone from v5 can help requesting for withdrawal then suddenly account was blocked and cannot login. customer service didnt help. i hope you can fix this not to tarnished your company reputation.

Philippines Philippines 2023-05-24 18:17
Philippines Philippines 2023-05-24 18:17
Unable to Withdraw

sudden disable of account

all of a sudden i cannot login to my account nobody in the customer i tried many times, i hope anybody from v5 can help me as not to affect your reputation.

Philippines Philippines 2023-05-24 17:21
Philippines Philippines 2023-05-24 17:21
Others

the commission or transaction fee is to high

we traded yesterday for AUDJPY and when we open the trade it automatically closes and our capital became negative in a span of less than a second. the profit is -$13 and the commission is $15,000 no broker in the world that will charge the trader 10 times of his capital

Philippines Philippines 2023-05-24 10:43
Philippines Philippines 2023-05-24 10:43
Others

bigger commission than capital

gave us a signal that is bigger commission that our capital, this is way of scamming us traders

Philippines Philippines 2023-05-24 07:47
Philippines Philippines 2023-05-24 07:47
Others

Trade commission wipe out account

Click Buy product instantly wipe out my account balance..

Malaysia Malaysia 2023-05-23 21:17
Malaysia Malaysia 2023-05-23 21:17
Others

Commission higher than the balance

Auto close after click of buy, and commission is higher in balance. There was a huge difference in last week’s trading commission as seen in photos. No advise about the change in the the commission during system updatr

Philippines Philippines 2023-05-23 20:46
Philippines Philippines 2023-05-23 20:46
Others

High Commision Rates. Daytime Robbery

These trades were clearly small trades but the commission rates were this big and was only there to take all of the account holder's money. No money was left for the traders.

Philippines Philippines 2023-05-23 20:46
Philippines Philippines 2023-05-23 20:46
Others

My $593 is now showing minus

Define I had 593 dollars but suddenly why is it showing minus

Bangladesh Bangladesh 2023-05-23 20:39
Bangladesh Bangladesh 2023-05-23 20:39
Severe Slippage

Severe Commission Slippage

Me and my co-traders have opened a trade today on the platform with v5 forex as a broker for AUDJPY currency. But to our surprise our open trade got closed immediately due to a very large slippage of commission. This was unacceptable and unbearable for us since it is our hard earned money. We are asking for your help to dispute the money back to our accounts. Here are some pictures and screenshots of the transaction. It ate our money. The broker did not do anything about it. It was not normal slippage at all.

Philippines Philippines 2023-05-23 19:50
Philippines Philippines 2023-05-23 19:50
Resolved

Very High commission

My Money is only 72 dollars But my commission is 722$ What happened? Please Bring back my money.

Philippines Philippines 2023-05-23 19:11
Philippines Philippines 2023-05-23 19:11
Others

Very High commission

My money is only 52 dollars and my commission is 510 dollars. please investigate.I just started trading. This is hard earned money. Please compensate

Philippines Philippines 2023-05-23 18:22
Philippines Philippines 2023-05-23 18:22
Resolved

Trade comission wipe trade account balance

SCAM COMISSION PER TRADE SUDDENLY GO ABOVE 100 OF THE ACCOUNT EQUITY, WHEN CONTACT CUSTOMER SERVICE ITS SAID THAT I HAD FAILED THE ENTRY, PUT IN MY ORDER INSTANTLY CLOSE COZ OF THE ABSURD COMMISSION

Malaysia Malaysia 2023-05-23 18:06
Malaysia Malaysia 2023-05-23 18:06
Resolved

Suspicious commission

Good day. I input 15200 and my money is 101 dollars. But my commision is more than 1000 dollars. what happen.? Same as my 2 other sub ordinates. I attached the screen shot of their commission too. Its very high. Please Bring Back our money. We just started. And its hard earned money.

Philippines Philippines 2023-05-23 17:50
Philippines Philippines 2023-05-23 17:50
Others

suspiciously very high commission

I input the amount of 46000 which is about $311 to BUY in AUDJPY. in just a mere second, it auto closed and got a negative value of -2738.88. Upon checking, the commission is way too high for about $-3047. The v5 app is just auto responding saying that the commission is set by TradingWeb Exchange and they can't intervene. They are also repeatedly saying that commission are updated every week. I was asking where can I get claims for this due to the app error or bug but no reply.

Philippines Philippines 2023-05-23 17:09
Philippines Philippines 2023-05-23 17:09
Scam

Huge commssion

be aware this is not for professional traders they will depend of signal givin in specific time ang pairs you can't trade to other pair because of Thier huge commission which is automatically deduct every entry

Philippines Philippines 2023-05-03 03:01
Philippines Philippines 2023-05-03 03:01
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