||15-20 years ago
||UBS Group AG
||Regulated in China, CFFEX, SFC, JP FSA
||UBS Access App, UBS Mobile Banking App, UBS Safe, UBS TWINT, UBS E-Banking
||Wealth Management, Asset Management, Investment Bank
||Personal Account, Current Account, Corporate Account, Savings Account Extra, Savings Account, Rental Surety Savings Account, Account for Children, Investment Fund Account, Pillar 3a Retirement Savings Account
||Prepaid Card, Classic Credit Card, Gold Credit Card, Platinum Credit Card, UBS key4 prepaid card, UBS key4 standard card, UBS key4 premium card, UBS Optimus Foundation Eco Credit Card, UBS Basic Card, Foreign Currency Cards, Debit Cards
||Contact number: +1 888-279-3343 (English), +41 44 234 11 11 (English)
||QR-bill, eBill , TWINT, Direct debit, Foreign currency, Standing orders, Apple Pay, Google Pay, and Samsung Pay
Overview of UBS
UBS is a Switzerland-based financial institution that has been in operation for 15-20 years. It is regulated in China, and holds futures licenses from CFFEX and SFC. While it has a global business presence, it is important to note that UBS carries high potential risk. The WikiFX Score, which rates brokers, has been reduced due to numerous complaints against UBS.
UBS offers a range of services in the areas of wealth management, asset management, and investment banking. In wealth management, UBS provides banking services, credit cards, mortgage planning, retirement planning, and wealth planning. Asset management at UBS covers equities, fixed income, multi-asset and currency strategies, hedge funds, real estate and private markets, as well as sustainable and impact investing. In investment banking, UBS offers advisory services, mergers and acquisitions, financing solutions, debt and equity capital markets guidance, and support for sustainable initiatives.
UBS provides different account types, including personal accounts, current accounts, corporate accounts, savings accounts, rental surety savings accounts, accounts for children, investment fund accounts, and pillar 3a retirement savings accounts. They have a range of trading platforms such as the UBS Access App, UBS Mobile Banking App, UBS Safe, UBS TWINT, and UBS E-Banking. Additionally, UBS offers various credit cards with different features and benefits.
Overall, while UBS is an established financial institution with a global presence and a wide range of services, it is important to be aware of the potential risks associated with the company and the reduced WikiFX Score due to customer complaints.
Pros and Cons
UBS, a regulated brokerage firm headquartered in Switzerland, offers various services in the areas of wealth management, asset management, and investment banking. While UBS provides access to global business opportunities, it is important to consider the potential risks associated with its services. On the positive side, UBS is regulated in multiple countries and has a long-standing history. However, there are potential drawbacks such as the high potential risk involved in its global business activities. It is also worth noting that UBS has received some complaints, resulting in a reduced WikiFX Score. To provide a clear overview, the pros and cons of UBS are summarized in the table below.
|Regulated in multiple countries
||High potential risk
||Reduced WikiFX Score due to complaints
|Offers wealth management
|Provides asset management
|Offers investment banking
Is UBS Legit？
UBS Securities Asia Limited and UBS Securities Hong Kong Limited, both licensed institutions regulated by the Securities and Futures Commission of Hong Kong, are involved in dealing in futures contracts. UBS Securities Asia Limited has been regulated since May 21, 2005, under license number AAV882, while UBS Securities Hong Kong Limited has been regulated since December 19, 2016, under license number BIN466. The regulatory agencies in charge of overseeing their operations are based in Hong Kong.
The regulatory status of UBS Securities Asia Limited and UBS Securities Hong Kong Limited is classified as “Regulated.” They hold licenses that permit them to engage in futures-related activities, and they are subject to the regulations and oversight provided by the relevant regulatory authorities in Hong Kong. These licenses do not permit sharing of confidential information.
Wealth Management at UBS offers a range of services to help clients manage their finances.
UBS offers banking services that allow individuals and businesses to manage their money according to their preferences. This includes digital banking experiences, providing access to various banking services.
UBS provides credit cards for both personal and business use. These cards offer exclusive benefits and rewards tailored to the needs of clients. The credit cards come with different features and annual fees, allowing individuals to choose the one that suits their lifestyle.
UBS offers mortgage planning services to assist clients in their home financing needs. Whether it's purchasing a new home or refinancing an existing mortgage, UBS provides tailored solutions to align with clients' larger financial plans. Tax considerations are also taken into account when developing a home financing strategy.
UBS understands the importance of a secure retirement and offers retirement planning services to help clients achieve their goals. Whether individuals are saving for retirement, transitioning into retirement, or already living in retirement, UBS Financial Advisors work with them to create dynamic financial plans that can be adjusted as needed.
UBS provides wealth planning services that cover various aspects of clients' financial lives. Their financial professionals offer specialized advice and resources to support informed decision-making and help clients pursue their financial goals with confidence. UBS emphasizes the importance of having a financial plan and provides guidance, preparation, and access to a network of professionals to address complex financial challenges.
Pros and Cons
|Range of services offered
||High annual fees for some credit cards
|Access to network of professionals
|Tailored mortgage planning
|Comprehensive retirement planning
|Specialized wealth planning
Asset Management at UBS encompasses a range of investment areas, each catering to specific client needs and preferences. The different types of asset management offered by UBS are as follows:
1. Equities: UBS provides a diverse selection of active investment strategies in the equity market. These strategies include global, region-focused, and thematic approaches, as well as high alpha, growth, and quantitative styles.
2. Fixed Income: UBS offers a variety of active strategies in the fixed income market. These strategies cover global, regional, and local markets, and include single-sector, multi-sector, and extended sector approaches. UBS also provides unconstrained and currency-specific strategies.
3. Multi-asset and currency: UBS provides clients with the option of commingled or bespoke global and regional asset allocation and currency investment strategies. These strategies allow investors to utilize a broad range of asset classes and span the risk/return spectrum.
4. Hedge funds: UBS offers a diverse selection of hedge fund strategies through its single manager platform. This platform provides both multi-strategy and standalone capabilities. Additionally, UBS has a multi-manager platform that offers investment and advisory services, including customized solutions.
5. Real estate and private markets: UBS's Real Estate & Private Markets business is a leading global manager of real assets. It offers clients access to expertise in direct real estate, direct infrastructure, and multi-manager solutions in real estate, infrastructure, and private equity.
6. Sustainable and Impact Investing: UBS recognizes the growing importance of sustainable and impact investing. To meet the financial and sustainability goals of investors, UBS provides a wide range of strategies across asset classes. These strategies encompass various approaches, from environmental, social, and corporate governance integration to impact and transition investing, with themes such as renewable energy, environmental stewardship, social integration, health care, resource, and demographics.
Pros and Cons
|Diverse selection of active equity strategies
||Limited information on the performance of specific strategies
|Wide range of active fixed income strategies
||Limited transparency in the investment process
|Global and regional asset allocation options
||High minimum investment requirements
|Commingled and bespoke currency strategies
||Limited availability of certain investment options
|Variety of hedge fund strategies
||Potential for higher fees and expenses
|Expertise in real estate and private markets
||Market fluctuations affecting real estate investments
|Focus on sustainable and impact investing
||Lack of clarity on specific sustainability metrics
UBS, the Investment Bank of UBS, offers a range of services to its clients. One of their key offerings is access to a vast network of people and perspectives that can help identify investment opportunities. They facilitate connections between companies and investors through conferences, industry-specific events, field trips, and roadshows. These initiatives provide market perspectives and help shape ideas on various sectors and topics.
In the area of advisory and mergers and acquisitions (M&A), UBS has a strong presence. They have one of the most extensive M&A businesses in the industry and handle sales, acquisitions, and mergers of public and private companies. UBS embraces the challenges that come with complex transactions such as global joint ventures, cross-border deals, and inbound public takeovers. They also maintain long-term relationships with the private equity and financial sponsor communities.
UBS offers bespoke financing solutions tailored to their clients' needs, whether it's short-term or long-term, simple or complex. They combine their clients' insights with transactional expertise to work on specialized, structured, and leveraged finance projects. UBS continuously refines their service offerings by learning from each client situation.
The bank provides guidance in debt and equity capital markets, helping clients navigate market trends and providing access to capital in multiple products and currencies. They assist clients with managing their equity stakes worldwide, whether it's for stake-building, hedging, yield enhancement, or disposal.
UBS is committed to supporting companies on their sustainability journey towards a low-carbon economy. They offer advisory services and raise financing for sustainability initiatives. Additionally, they provide products and solutions to meet institutional clients' specific environmental, social, and governance (ESG) objectives.
For asset management firms, UBS offers global financing services that include front-to-back prime brokerage and financing services. They provide core services like clearing and settlement capabilities, as well as complementary services such as capital introduction and business consulting. UBS takes a bespoke approach to accessing the investor community and offers consultancy services to help clients navigate the evolving business landscape.
The personal account is an option for handling day-to-day banking transactions. It serves as a solid foundation for managing salary or pension income, providing quick access to funds. The account offers CHF or EUR currency options and charges a monthly maintenance fee starting from CHF 5. Cash withdrawals are free at UBS Bancomats.
Designed for larger private payment and securities transactions, the current account serves as a basis for developing such transactions. It offers accessibility to the account balance at all times. The account is maintained at a monthly fee of CHF 5 and supports Swiss francs or foreign currency.
The corporate account caters to businesses, offering management of daily operations, smart investment of surplus funds, and assistance with capital increase approval. It provides options for SMEs and entrepreneurs at different stages, including founding a company. Additional features include digital banking, UBS Debit/Business Prepaid Card for card payments, and access to partner offers through the UBS key4 business marketplace.
Savings Account Extra:
The savings account extra is designed to help individuals reach their savings targets. It offers better interest rates and requires funds to be set aside for at least one year. The account is maintained free of charge and operates in CHF currency.
As a complement to the personal account, the savings account allows individuals to regularly set aside money while remaining financially flexible. It offers free account maintenance, digital banking services, and operates in Swiss francs and euros.
Rental Surety Savings Account:
The rental surety savings account provides a secure way to handle rental deposits for individuals renting apartments or commercial premises. It ensures the safety of the deposit and requires a one-time account maintenance fee of CHF 100 for initial deposits. The deposit is repaid after the termination of the rental agreement.
Account for Children:
The account for children encourages young savers to develop good savings habits. It allows children to save regularly and provides preferential interest rates. The account operates in francs and offers rewards for opening an account.
Investment Fund Account:
The investment fund account enables individuals to build long-term savings and benefit from potential higher returns compared to a traditional savings account. It allows for systematic asset growth and the opportunity to invest in different investment funds.
Pillar 3a Retirement Savings Account:
The pillar 3a retirement savings account is a means of saving regularly for retirement while enjoying tax benefits. It offers the opportunity to boost retirement savings through independent contributions and investment in UBS Vitainvest funds. The account helps individuals save on taxes by deducting deposits from taxable income.
||For day-to-day banking, quick access to funds, free cash withdrawals at UBS Bancomats
||Monthly maintenance fee starting from CHF 5
||Accessibility to the account balance at all times
||Monthly maintenance fee of CHF 5
||Management of daily operations, smart investment of surplus funds, assistance with capital increase approval
||Monthly maintenance fee starting from CHF 100
|Savings account extra
||Better interest rates, free account maintenance
||Funds must be set aside for at least one year
||Free account maintenance, digital banking services
|Rental surety savings account
||A way to handle rental deposits, deposit is repaid after the termination of the rental agreement
||One-time account maintenance fee of CHF 100 for initial deposits
|Account for children
||Encourages young savers to develop good savings habits, preferential interest rates
||Account is only available in francs
|Investment fund account
||Potential for higher returns than a traditional savings account,
||Account is only available in investment funds
|Pillar 3a retirement savings account
||Opportunity to boost retirement savings through independent contributions and investment in UBS Vitainvest funds, helps individuals save on taxes by deducting deposits from taxable income
||Account is only available in Switzerland
Access App: The UBS Access app serves as a login gateway to Digital Banking. It eliminates the need for an Access Card or card reader, allowing users to log in to Mobile Banking and E-Banking using their personal identification number (PIN).
Mobile Banking: The UBS Mobile Banking app provides users with a comprehensive range of E-Banking functions accessible in a single app. It offers the option to perform banking activities even while on the go, making it a user-friendly tool for managing finances remotely.
Safe: UBS Safe is an app designed to function as a personal digital safe deposit box. Users can securely store important documents and passwords within the app, ensuring easy access to their information via smartphones or tablets.
TWINT: UBS TWINT is a digital cash app that enables users to make simple and secure payments using their smartphones. This service is available to individuals, even without a UBS account, making it a payment option within Switzerland.
UBS E-Banking: UBS E-Banking is an online banking platform accessible through web browsers. It provides a simple and secure way for users to conduct various banking activities. The platform offers features that simplify everyday financial management, including secure login through the Access App, cutting-edge data protection measures, and the ability to block lost or stolen cards easily.
The UBS Mobile Banking App combines the functionality of E-Banking, providing users with a comprehensive solution for their Digital Banking requirements. It offers a variety of payment options, including a Scan and Pay function for QR bills, real-time access to account balances and transactions, simplified management of multiple cards, and push notifications to keep users informed. Additionally, the app allows non-UBS clients to open an account directly within the application, streamlining the onboarding process.
||Eliminates the need for an Access Card or card reader, allows users to log in to Mobile Banking and E-Banking using their personal identification number (PIN)
||Not available for all devices
||Comprehensive range of E-Banking functions accessible in a single app
||Not as feature-rich as some other trading platforms, limited research tools
||Securely store important documents and passwords within the app, easy access to information via smartphones or tablets
||Not available for all devices, limited features
||Simple and secure payments using smartphones, available to individuals even without a UBS account
||Not available in all countries, limited features
||Simple and secure way to conduct various banking activities, secure login through the Access App, cutting-edge data protection measures
||Not as feature-rich as some other trading platforms, limited research tools
UBS offers a range of credit cards catering to different needs and preferences. The Prepaid card is designed for budget-minded individuals and allows loading of up to CHF 10,000. It offers 2 KeyClub points per CHF 1,000 spent. The Classic Credit Card is suitable for everyday use and has a limit of up to CHF 5,000. It also provides 2 KeyClub points per CHF 1,000 spent and includes travel and aviation accident insurance. The Gold Credit Card offers with a limit of up to CHF 10,000, 4 KeyClub points per CHF 1,000 spent, and additional benefits like collision damage waiver and Priority Pass membership. The Platinum Credit Card caters to those with high expectations and offers a limit of up to CHF 20,000, 6 KeyClub points per CHF 1,000 spent, extensive travel insurance coverage, and a 24/7 concierge service.
For UBS key4 banking customers, there are additional options available. The UBS key4 prepaid card is suitable for budget-minded individuals and offers the option to load up to CHF 10,000. It provides 2 KeyClub points per CHF 1,000 spent and features great exchange rates with no processing fee. The UBS key4 standard card is designed for global spenders with a limit of up to CHF 5,000. It offers 2 KeyClub points per CHF 1,000 spent, travel and aviation accident insurance, and great exchange rates with no processing fee. The UBS key4 premium card is targeted towards citizens of the world, offering a limit of up to CHF 10,000, 4 KeyClub points per CHF 1,000 spent, travel insurance, collision damage waiver, and Priority Pass membership.
UBS also provides special and foreign currency cards. The UBS Optimus Foundation Eco Credit Card supports charitable projects for children. The UBS Basic Card is an option for daily purchases, and during the first year, it's free if used 24 times or more per year. The foreign currency cards, such as Visa Card Prepaid EUR, Visa Card Classic EUR, Visa Gold Foreign Currency Card, and World Mastercard Gold International, cater to specific currency needs and offer various features and benefits.
In addition to credit cards, UBS offers debit cards that can be used for online payments and offer features such as card configuration, expense tracking, and contactless payments. The UBS Mobile Banking app enhances the user experience by providing management of cards, expense tracking, and customizable security settings.
UBS offers educational resources to help individuals optimize their banking experience, retirement planning, and homeownership. One such resource is the “Insights” magazine, which provides valuable advice on various financial topics. The magazine covers a range of subjects, including easy banking in 2023, investment strategies for old age, the impact of new legislation on marriage, and the transition from traditional payment slips to the QR-bill. Additionally, UBS provides information on referendums related to pension provision and offers holistic advice on investing money to achieve financial goals. The impact of the coronavirus on the real estate market and changing payment methods are also discussed. To stay updated on financial topics, individuals can subscribe to the UBS Wissen newsletter, which delivers concise explanations directly to their inbox. The newsletter can provide valuable insights to subscribers. Furthermore, UBS offers articles that compare SARON and fixed-rate mortgages and explore the factors influencing mortgage interest rates. These educational resources provide individuals with valuable information to make informed financial decisions.
UBS offers a range of payment methods to meet the diverse needs of its customers.
One of the options is the QR-bill, which allows customers to scan the QR code on their bills to quickly retrieve and process payment information without the need for manual data entry. This method saves time and reduces the chances of errors.
Another option is eBill, which enables customers to receive, check, and pay their bills directly through UBS E-Banking or the Mobile Banking App. This eliminates the need for paper bills and simplifies the payment process. The permanent approval option is available for known billers, further streamlining the payment experience.
UBS TWINT is a popular payment app in Switzerland that offers versatility and ease of use. With TWINT, users can transfer money between mobile phones, make payments in stores and online, and even settle parking fees. It provides a comprehensive solution for various payment needs.
For customers who prefer a more automated approach, UBS offers direct debit, also known as LSV (Lastschriftverfahren). By authorizing billers to debit their accounts directly, customers can have outstanding amounts automatically deducted.
UBS acknowledges the importance of international transactions and offers foreign currency payments in over 129 currencies. Customers can send money and pay bills in foreign currencies from a single account. UBS provides low conversion rates and transparent transaction costs, simplifying cross-border transactions.
Additionally, UBS offers standing orders, which allow customers to set up recurring payments with ease. They can define the payment frequency and amount, ensuring that regular payments are made on time. Account notifications are sent to keep customers informed about the execution of standing orders.
Additionally, UBS provides mobile payment options like Apple Pay, Google Pay, and Samsung Pay, which offer contactless payment experiences worldwide.
||Quick and easy to use, eliminates the need for manual data entry
||Not all billers offer QR-bill
||Eliminates the need for paper bills, permanent approval option available for known billers
||Not all billers offer eBill
||Versatile and easy to use, can be used for a variety of payments
||Only available in Switzerland
||Automated, customers can withdraw consent at any time
||Not all billers accept direct debit
|Foreign currency payments
||Can send money and pay bills in over 129 currencies
||Fees may be higher than for domestic payments
||Easy to set up and recurring payments are made on time
||Customers are responsible for ensuring that the standing order is still valid
||Contactless payment experiences worldwide
||Not all merchants accept mobile payments
UBS offers various channels for customers to contact their customer support team and provide feedback. For comments about their public website, customers can email UBS at email@example.com. If customers encounter login or service issues with the client online services, they can reach out to the Service Center via email or call 888-279-3343. To access UBS Online Services, customers can visit www.ubs.com/onlineservices and register by selecting the “Register Now” button.
UBS also values client complaints as an opportunity to enhance their service. Customers can share their general comments or complaints by writing to UBS Financial Services Inc., Client Relations, at PO Box 766, Union City, NJ 07087. Alternatively, they can contact Client Relations at 800-354-9103 between 8:00 a.m. and 5:00 p.m. Eastern Time, from Monday to Friday.
Several negative reviews of UBS on WikiFX mention difficulties with withdrawing funds. Customers have complained about being unable to withdraw their money despite trading and losing funds. Some reviewers were asked to deposit more money or upgrade their membership before being allowed to withdraw. The reasons for rejecting withdrawal requests were inconsistent, with changing excuses provided by UBS. One customer claimed to have been scammed multiple times by UBS. Additionally, there were cases where customers were required to pay taxes or fees before they could withdraw their funds. These reviews highlight issues related to withdrawal processes and questionable practices at UBS.
In conclusion, UBS is a regulated financial institution based in Switzerland with a global business presence. It offers a variety of services such as wealth management, asset management, and investment banking. UBS provides access to multiple trading platforms and offers a range of account types to cater to different needs. However, it is important to note that UBS has been associated with high potential risk, and the WikiFX Score of the broker has been reduced due to numerous complaints. Additionally, UBS's regulatory status allows it to engage in futures-related activities but does not permit the sharing of confidential information.
Q: Is UBS regulated？
A: Yes, UBS is regulated and holds licenses in China, CFFEX, SFC, and JP FSA.
Q: What is the WikiFX Score of UBS？
A: The WikiFX Score of UBS is 7.27/10, indicating a good rating.
Q: What services does UBS offer？
A: UBS offers wealth management, asset management, and investment banking services.
Q: What are the contact details for UBS？
A: You can contact UBS in English at +1 888-279-3343 or +41 44 234 11 11. They also provide email support at firstname.lastname@example.org.
Q: What are the account types offered by UBS？
A: UBS offers personal accounts, current accounts, corporate accounts, savings accounts, rental surety savings accounts, accounts for children, investment fund accounts, and pillar 3a retirement savings accounts.
Q: What are the trading platforms provided by UBS？
A: UBS provides the UBS Access App, UBS Mobile Banking App, UBS Safe, UBS TWINT, and UBS E-Banking as trading platforms.
Q: Does UBS offer credit cards？
A: Yes, UBS offers a range of credit cards, including prepaid cards, classic credit cards, gold credit cards, and platinum credit cards. They also have UBS key4 prepaid, standard, and premium cards for UBS key4 banking customers.
Q: What are the pros and cons of UBS？
A: The pros of UBS include regulated status, a range of services, and various account types. The cons were not specified.
Q: Is UBS legit？
A: Yes, UBS is a legitimate institution. UBS Securities Asia Limited and UBS Securities Hong Kong Limited are licensed institutions regulated by the Securities and Futures Commission of Hong Kong.