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WikiFX
2019-10-25
2021-04-04
|Brokers
About WikiFX
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Rating
/10
The WikiFX Score of this broker is reduced because of too many complaints! The WikiFX Score of this broker is reduced because of too many complaints! The WikiFX Score of this broker is reduced because of too many complaints!
License Index
Business Index
Risk Management Index
Software Index
Regulatory Index
Market Making(MM)
ASIC Regulated
Market Making(MM)
CYSEC Regulated
Straight Through Processing(STP)
FCA Regulated
Retail Forex License
IFSC Revoked
Company Name:
eToro (UK) LtdCompany Abbreviation:
eToroPlace of registration:
United Kingdom
Regulatory Status:
RegulatedCustomer Service Email Address:
info@etoro.com.auCustomer Service Phone Number:
+44-866-350-0881Company summary
WikiFX Risk Alerts
Previous Detection: 2021.09.17 Risk: 5 Item
Exhibition Area
Survey
MT4/5
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This is total fraud. when i want to do withdrawal take out my profit they block my account and give unacceptable reason! I can’t believe this company is actually licensed.Can’t get any more unfair than this.
FXSEMfdb5739
2021/09/14
Malaysia
Etoro is good since you want to withdrawal your money.There is many problems with etoro when you want to get your money back. My story is really simple, i start use etoro and put 5000$ on the account, then all my document (bank & identity card) where fasted verified.After 2 weeks, i win 12000$ then i wanted to withdrawal from etoro. the problem has begin :First things, the withdrawal process is LONNNG, all is done to discourage you, and when you finally reach the end of process, the window show this message “ANN ERROR OCCURED, PLEASE TRY AGAIN”I try many many times to do a withdrawal without succes.Then i decided to contact etoro…After 10 days i never have any “HUMAIN” responses, only robots says “We are still working on your request”Then, 10 days after, i finally receved a mail from etoro that precise that my account and money is bloked because the bank account is not verified ??? WHAT THE FUCK ? they verified it well on deposit …Now, the account is blocked and i loose 12000$ on etoro.please, just go away from etoro, etoro is scam, etoro is a robber, etoro will never paybaks you.If you loose money (90% of user loose) you will never heard this, but if one day you win, you will never see your money back.
FXJLSxay3706
2021/09/14
Philippines
Last December 24th I withdrew funds from my trading account. I used the wire transfer method to withdraw money. But they did not transfer my money into my account. I have emailed them regarding this matter. They replied me they did that in order for safety purposes of their clients’ funds. Now I have to send another ID confirmation, But still they are just replying my funds is process. After 3 Months, still receive my money.
FXGURelq2677
2021/09/14
Philippines
My first deposit was $3000 for a good start. I made a good profit of the deposited money. And I was encouraged by their advice that to be able to have a high profit income I will double my deposit so that I could have $100,000 in 3 months of trading. They are starting to be rude. Sometimes they will not answer my emails. That’s why I decided to withdraw all the money including my profit. But the request that I sent was rejected. I sent them an email and they called me back and offered to retrieve the money for me but I have to pay 10% up front and then 10% after, of the full amount of profit that I have. I haven’t paid them anything. And now there are ignoring me.
Rey
2021/09/11
Philippines
I'm from philippines and now it's nearly one month that I'm waiting for my money. I asked those of customer service in the chat and they told me that I don't have to worry because I just have to be patient, others told me that I must speak with my manager who can authorize it but incredibly he always was unavailable. When finally I could speak to him he told me that manually and for this reason it take a lot of time to process it. I think that he could find a lie more serious than this because I don't think there could be someone in this earth who can believe this. Now, I will write to all responsibles of ThinkMarkets that I can find in their web and if I still receive this kind of answers I will write to the CYSEC.
FXIJMlpt3311
2021/09/10
Philippines
The Australian Securities and Investments Commission (ASIC) is an independent Australian government body that acts as Australia's corporate regulator, which was established on 1 July 1998 following recommendations from the Wallis Inquiry. ASIC's role is to enforce and regulate company and financial services laws to protect Australian consumers, investors and creditors. ASIC's authority and scope were determined by the Australian Securities and Investments Commission Act, 2001.
Current Status:
RegulatedLicense Type:
Market Making(MM)Regulated in Country/Area
Australia
Regulatory License No.：
491139Email Address of Licensed Institution :
etoroauscomplaints@etoro.comLicense Type:
No SharingWebsite of Licensed Institution :
Expiry Date :
--Address of Licensed Institution :
ROBERT FRANCIS, '02' Se 19, 9-13 Hunter Street SYDNEY NSW 200000Phone Number of Licensed Institution :
02 80676003Licensed Institution Certified Documents :
BIT FX ASIC 牌照信息--20190226 View Certified Documents ETORO ASIC监管信息20191129 View Certified Documents ETORO asic20201127更新 View Certified Documents ETORO ASIC监管信息截图20200401 View Certified Documents ETORO afca20210324更新 View Certified Documents BIT FX AFCA 牌照信息--20190226 View Certified Documents eToro afca截图2021.05.08 View Certified Documents
The Cyprus Securities and Exchange Commission (CySEC) was established in accordance with section 5 of the Securities and Exchange Commission (Establishment and Responsibilities) Law of 2001 as a public legal entity. It is an independent public supervisory Authority responsible for the supervision of the investment services market, transactions in transferable securities carried out in the Republic of Cyprus and the collective investment and asset management sector. It also supervises the firms offering administrative services which do not fall under the supervision of ICPAC and the Cyprus Bar Association.
Current Status:
RegulatedLicense Type:
Market Making(MM)Regulated in Country/Area
Cyprus
Regulatory License No.：
109/10Email Address of Licensed Institution :
compliancecy@etoro.comLicense Type:
No SharingWebsite of Licensed Institution :
Expiry Date :
--Address of Licensed Institution :
4, Profiti Ilias Street, Kanika Business Centre, 7th Floor, Germasogia, CY-4046 LimassolPhone Number of Licensed Institution :
+357 25 262 100Licensed Institution Certified Documents :
Etoro cysec210625 View Certified Documents Cyprus - Etoro Europe Limited View Certified Documents Etoro-Cysec牌照210222 View Certified Documents
The Financial Conduct Authority (FCA) is a financial regulatory body in the United Kingdom, but operates independently of the UK Government, and is financed by charging fees to members of the financial services industry. On 19 December 2012, the Financial Services Act 2012 received royal assent, and it came into force on 1 April 2013. The Act created a new regulatory framework for financial services and abolished the Financial Services Authority. The FCA regulates financial firms providing services to consumers and maintains the integrity of the financial markets in the United Kingdom. It focuses on the regulation of conduct by both retail and wholesale financial services firms.
Current Status:
RegulatedLicense Type:
Straight Through Processing(STP)Regulated in Country/Area
United Kingdom
Regulatory License No.：
583263Email Address of Licensed Institution :
complianceuk@etoro.comLicense Type:
No SharingWebsite of Licensed Institution :
Expiry Date :
--Address of Licensed Institution :
24Th FloorOne Canada SquareCanary WharFLondonE14 5ABUNITED KINGDOMPhone Number of Licensed Institution :
4402045251189Licensed Institution Certified Documents :
eToro FCA牌照更新20190111.png View Certified Documents eToro-FCA牌照210524 View Certified Documents eToro FCA监管2021.07.08 View Certified Documents etoro_583263.png View Certified Documents
The International Financial Services Commission (IFSC) was established by the enactment of the International Financial Services Commission Act (IFSCA) on 3rd May 1999. The IFSC is a premier regulatory body for the offshore industry in Belize and as the regulatory authority, the IFSC’s responsibility under the IFSC Act, is to enhance Belize as an international financial services center and to regulate the provision of international financial services.
Current Status:
RevokedLicense Type:
Retail Forex LicenseRegulated in Country/Area
Belize
Regulatory License No.：
UnreleasedEmail Address of Licensed Institution :
manager@etoro.infoLicense Type:
No SharingWebsite of Licensed Institution :
Expiry Date :
--Address of Licensed Institution :
NO. 5 CORK STREET, BELIZE CITY, BELIZE C.A.Phone Number of Licensed Institution :
501-223-6910Licensed Institution Certified Documents :
eToro Capital Limited_IFSC监管网站信息查询 View Certified Documents eToro Capital Limited_IB网站信息查询 View Certified Documents ETORO-伯利兹牌照210222 View Certified Documents eToro IFSC监管信息20191129 View Certified Documents
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2021.09.17 updated
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General Information & Regulation
eToro was founded in 2007 as an online trading platform that was easy for traders, with graphical representations of different financial instruments. In 2009, eToro launched an intuitive trading platform for novice and experienced traders. eToro added a variety of stocks to its commodities, forex, and other asset trading services in 2013 and continued to expand its portfolio of cryptocurrencies in addition to bitcoin in 2017. In 2008, eToro officially entered the U.S. market, offering cryptocurrency trading services to U.S. investors. Currently, eToro subsidiaries are regulated by the following authorities: eToro (Europe) Ltd., authorised and regulated by the Cyprus Securities Exchange Commission (CySEC) under the license # 109/10; eToro (UK) Ltd, authorised and regulated by the Financial Conduct Authority (FCA) under the license FRN 583263; eToro AUS Capital Limited authorised by the Australian Securities and Investments Commission (ASIC) under Australian Financial Services License 491139. eToro (Seychelles) Ltd. licenced by the Financial Services Authority Seychelles (“FSAS”) under the Securities Act 2007 License SD076.
Market Instruments
Investors can trade thousands of financial assets in multiple categories through the eToro broker, including commodities, cryptocurrencies, forex, indices, and ETFs.
Minimum Deposit of eToro
The minimum deposit to open a retail account is $200. Except for the following:
For clients in Israel is $10,000.
For clients in the US and Australia is $50.
For clients in Russia, China, Hong Kong, and Macau is $500.
For bank transfers, it is $500.
Leverage of eToro
eToro has two types of accounts for different types of investors, Retail and Pro accounts. Retail client accounts have maximum trading leverage of 1:30. Still, they can access specific protections such as compensation from the Investor Compensation Fund and assistance from the Financial Grievance Service. Additionally, they have access to negative balance protection and margin force closeout limits. Professional clients are those investors who have successfully passed the Professional Client Condition Test, which allows them to use unlimited leverage.
Spreads & Commissions of eToro
The minimum spreads start from 0.9 pips for EURUSD, 0.8 pips for GBP EUR, 1.2 pips for EUR GBP, 4.5 pips for Gold, 0.05 pips for Silver, 0.05 pips for Crude Oil, 0.01 pips for Natural Gas, 3.6 pips for the Australian 200 and 2 pips for the German 30.
Trading Platform of eToro
eToro's online trading platform and application offer a wide range of financial assets for trading and investment. Traders can gain access to more than 2,000 assets to trade through the eToro mobile or web platform, and appreciate the benefits of collective intelligence using ready-to-use CopyPortfolios™.
Deposit & Withdrawal of eToro
eToro supports VISA, MasterCard, PayPal, as well as wire transfers, NETELLER, WebMoney, Skrill, and other methods of deposit and withdrawal. Withdrawals are subject to processing fees, and any withdrawals in non-USD currencies are subject to exchange fees.
Customer Support
The help center features a live chat feature but it is a bit hidden within the FAQ section. Traders have reported that representatives are busy and no attention is available during the weekends. Theres no e-mail or phone support, as this broker relies on support tickets sent through the trading interface. The response to these tickets is sent to the e-mail inbox of each user. The response time is fast – 24 hours or less. eToro customer service is not the best, but it is sufficient to deal with basic issues.
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You are visiting the website of WikiFX. In addition, its website and mobile product—WikiFX, is a global inquiry tool for enterprise profile that is operated by Wiki Co., LIMITED (Registration No.2806237) based in Hong Kong Special Administrative Region of China. Users should comply with the law of their countries/regions.
Official Email：wikifx001@163.com；
Feedback WeChat:fxeye005, fxeye003
Customer Service Phone Number：（HK）+00852 54200870
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License or other information error correction, please send the information to:qawikifx@163.com;
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The Database of WikiFX comes from the official regulatory authorities , such as the FCA, ASIC, etc. The published content is also based on fairness, objectivity and fact. WikiFX doesn't ask for PR fees, advertising fees, ranking fees, data cleaning fees and other illogical fees. WikiFX will do its utmost to maintain the consistency and synchronization of database with authoritative data sources such as regulatory authorities, but does not guarantee the data to be up to date consistently.
Given the complexity of forex industry, some brokers are issued legal licenses by cheating regulation institutes. If the data published by WikiFX are not in accordance with the fact, please click 'Complaints 'and 'Correction' to inform us. We will check immediately and release the results.
Foreign exchange, precious metals and over-the-counter (OTC) contracts are leveraged products, which have high risks and may lead to losses of your investment principal. Please invest rationally.
Special Note, the content of the Wikifx site is for information purposes only and should not be construed as investment advice. The Forex broker is chosen by the client. The client understands and takes into account all risks arising with Forex trading is not relevant with WikiFX, the client should bear full responsibility for their consequences.
