池4412
Unable to withdraw
Withdrawal
$1,420(USD)
51day23hour
池4412Resolved
FXCMReply
Reply
Dear customer, there are plenty of users who ask the official customer service for help every day. Thank you for your understanding. Please submit your withdrawal application according to the withdrawal rules of platform. Have a good time.
池4412Supplemental Materials
Supplemental Materials
FXCM detained over 350 yuan of mine when I made a withdrawal. I can not reach out to them by email, and they hanged up my phone quickly, winding me up.
池4412Supplemental Materials
Supplemental Materials
FXCM detained more than 350 yuan of mine! There's still a few hundred yuan I did not receive after withdrawal. I want to report.
池4412Supplemental Materials
Supplemental Materials
I deposited 10,000 yuan, but FXCM just remitted 9,645 yuan to me, detaining over 350 yuan.
池4412Supplemental Materials
Supplemental Materials
They called me just now that the money may be likely to be withdrawn in batches. They deliberately delayed the arrival of money, and did not allow me to withdraw money one time. Last time, the money I withdrew arrived in more than 20 minutes. But they lied to me that it would take at least one day to receive the money, instead of being fast like that. I indeed received my money in dozens of minutes last time, and the trading information was recorded in my bank card. They also asked me to remove the complaint. And I will not revoke it if I can not receive the money today in a lump sum. The conversation by phone was also recorded.
池4412Supplemental Materials
Supplemental Materials
I received an email that the money withdrawn on 5 would arrive on 13 even in batches. Why in batches? the platform gave me a hard time on purpose. I will keep complaining. Never trade with FXCM. The money is withdrawn by batching that I heard for the first time.
池4412Supplemental Materials
Supplemental Materials
I remitted 10,000 yuan, so I hope that FXCM will return 10,000 yuan to me.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
池4412Start Mediation
Start Mediation
FXCM does not withdraw. The previous withdrawal can arrive about 20 minutes. I withdraw in the morning this time, but have not received the withdrawal till 5 PM!!! They do not withdraw!!! Make difficulties to customer. Do not join FXCM
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