Global Broker governance & inquiry App

Score

0123456789
.
0123456789
0123456789
/10

ACDEX

Hong Kong|2-5 years|
Regulated in Australia|Suspicious Regulatory License|White label MT4|Chinese market only|Australia Straight Through Processing(STP) Revoked|High potential risk|

https://acdexpty.io/

Website

Rating Index

MT4/5 Identification

MT4/5 Identification

White Label

2
Server Name
ACDEXPtyLimited-Demo MT4
Server Location Hong Kong

Contact

+886 2 27188877
service@acdexpty.io
https://acdexpty.io/
Room 1305, 13/F, Tower A, New Mandarin Plaza, 14 Science Museum Raod, Tsim Sha Tsui, Kowloon, Hong Kong

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Contact number

English

+886 2 27188877

Broker Information

More

Company Name

ACDEX PTY LTD.

Company Abbreviation

ACDEX

Platform registered country and region

Hong Kong

Company website

Pyramid scheme complaint

Expose

Check whenever you want

Download App for complete information

Warning: Low score, please stay away! 2
Previous Detection : 2024-04-19
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • AustraliaASIC (license number: 464367) The regulatory status is abnormal, the official regulatory status is Revoked. Please be aware of the risk!

WikiFX Verification

Users who viewed ACDEX also viewed..

XM

9.04
Score
10-15 yearsRegulated in AustraliaMarket Making(MM)MT4 Full License
Official website

MultiBank Group

8.59
Score
10-15 yearsRegulated in AustraliaMarket Making(MM)MT4 Full License
Official website

FP Markets

8.87
Score
15-20 yearsRegulated in AustraliaMarket Making(MM)MT4 Full License
Official website

Decode Global

8.35
Score
5-10 yearsRegulated in AustraliaMarket Making(MM)MT4 Full License
Official website
Pyramid scheme complaint
Expose
Unable to Withdraw

Trading profit, open position and withdraw has an unreasonble 25% deduction. The withdrawal takes over one hour and it is still not finished.

I started trading in Acdex pty ltd in 2019, and in January 2021, my application for withdrawal was rejected. In February 2021, I officially closed the position and withdraw money. However, the brokerage put forward the reason of liquidated damages. 25% of the amount was deducted, resulting in a loss of my investment. In March 2021, an email will be sent to inform us of the refund, but the refund has lasted for more than a year, and there have been continuous email exchanges. The customer service mailbox is closed, and I can only write to Mr. Keith Hockley, the licensee of the brokerage company, but the licensee replied that he has not received our funds and has not conducted business promotion outside Australia, so I wrote again. Remind the licensee that outside Australia, some people use the Acdex pty ltd brand to promote investment, he did not stop such activities, seems to acquiesce to the development of investment projects in overseas areas, the whole process is like a scam, send email to notify me of refund, And asked me to provide my passport for re-confirmation, but the refund was still not completed. This Ponzi scheme is still going on in Taiwan. I don’t want the next group of victims, so I hope that the platform of Forex Tianyantong will help me uphold fairness and justice, and help me ask for it. My money back US$22,857.08 Thanks to ASIC for writing back and telling me that if I can't get my money back from Acdex pty ltd, it's a scam (there is a letter to prove it)

FX2719775125
2022-04-05 11:20
Unable to Withdraw

No withdrawal and this licensee holder disregards countries other than Australia

Content: I used this broker two years ago. At that time, I saw that he had an ASIC license, and he and a friend set up their VIP account. It cost one million US dollars to open it, but it took a while and he didn't give it. The reason for withdrawing money is that the threshold for VIP accounts has been raised. At that time, I wanted to say that this brokerage was very problematic, and it was simply fundraising. So in February 2021, I decided to close the account and clear all the funds, but the point is here. , This brokerage did not refund all the funds for a bunch of strange reasons, at least deducted more than 20% of the liquidated damages, wrote a rule of 1 million US dollars when opening an account, and then did not say that the threshold would be raised, nor did it say that there would be penalties for closing the account. Sexual deduction. Later, according to the proportion of our VIP account, I should have received 61,915 US dollars. The brokerage also insisted on paying the money twice. It was written in the MAIL that after we received the first payment, we would reply to them after confirming that we received the first payment before sending the second payment. The point is that we are willing to send the second payment only after all the people (about 60 people in total) have replied to them. , we all replied before 2021/6, the result!! They even deleted the contact mailbox with us!! (For example, I sent the attached photo to them, but this mailbox does not exist at all) Then I don't know how to delay until the beginning of this year, only to refund the second $5,059 to me, but it is still more than $17,000 short of my funds when we closed the account!!! Later, I decided to send a letter directly to Keith Hockley, a licensee of this brokerage, replied that ACDEX has not received any funds from me. If you have any questions, please contact the financial unit in your own country. I only care about Australia (the above is what I have translated). To the effect, I put the original text in the attachment), I later provided him with all the information of our deposit account, and asked him if this is your brokerage ACDEX? He replied that I am not his ACDEX (such as the attachment)

FX2581587534
2022-05-04 19:08
Unable to Withdraw

Unable to withdraw and this broker does not care anything outside australia

I used this broker two years ago. At that time, I saw that he had an ASIC license, and he had opened their VIP account with a friend. It cost 1 million US dollars to open it. Later, our deposit also exceeded 1 million US dollars. (As shown in the screenshot of FX BLUE in the attachment), it took a while to not give out the money. The reason is that the VIP account threshold was raised to 2.5 million US dollars. In February of this year, I decisively decided to close the account and clear all the funds, but the point is that the broker did not refund all the funds for a bunch of strange reasons, at least deducted more than 20% of the liquidated damages, and wrote the rules when opening an account. 10,000 US dollars, and then did not say that the threshold would be raised, nor did it say that there would be punitive deductions for closing the account. Forex Tianyantong, a brokerage that did not clearly write such rules, can give 8 points?????????? ??????????????? Later, according to the proportion of our VIP account, I should have received 61,915 US dollars. The broker also insisted on paying the money twice. The first one gave me the first 39,626.22 US dollars in 2021/5, and wrote in the MAIL. After we received the first one, we replied and confirmed to them that we received the first one before sending the second one. The point is that all people (about 60 people in total) must reply to them before they are willing to send the second one. At that time, 2021/ We replied all 6 years ago, and the result!! They even deleted the contact mailbox with us!! (For example, the attached photo was sent to them by me, but there is no such mailbox at all) and I don't know how to delay it until this year. At the beginning of the year, the second $5,059 was refunded to me, but it was still more than $17,000 short of my funds when we closed the account!!! Later, I decided to send a letter directly to Keith Hockley, a licensee of this brokerage, The reply from the brokerage licensee said that ACDEX has not received any funds from me. If you have any questions, please contact the financial unit in your own country. I only care about Australia. , I later provided him with all the information about our deposit account and asked him if this is your brokerage ACDEX? He just replied that I was not his ACDEX (such as the attachment), and hoped not to help such a black-hearted broker who only publishes news for marketing. We have already been deceived by 60 people, with a total of more than 1.18 million US dollars, and this broker can still be in Taiwan continues to publish news to defraud money, I hope the brokerage will refund the money as soon as possible, and advise other people who want to choose a brokerage not to use ACDEX

FX2581587534
2022-04-02 21:50

ACDEX · Company Summary

Risk Warning

Trading online is risky, and you run the risk of losing all of your investment money. Not all traders and investors are suited for it. Please be aware that the risk factors should be considered and that the material on this website is intended to provide general advise.

General Information

ACDEX Review Summary
Registered Country/Region Hong Kong
Regulation ASIC
Market Instruments Foreign exchange, Precious metal, Commodity, Index
Leverage N/A
EUR/USD Spread N/A
Trading Platforms MT4
Liquidity Providers Bank of America Merill Lynch, BARCLAYS, RBS, UBS, Deutsche Bank, CREDIT SUISSE
Customer Support telephone, email

What is ACDEX?

ACDEX is a brokerage firm that offers a range of trading instruments across different asset classes, including foreign exchange, precious metals, commodities, and indices. The company provides access to these markets through its trading platform, MT4. ACDEX emphasizes the availability of liquidity providers such as Bank of America Merrill Lynch, Barclays, RBS, UBS, Deutsche Bank, Credit Suisse, BNP Paribas, Nomura, Citibank, and JPMorgan Chase. Additionally, the broker offers an economic calendar and trading tools to assist clients in their trading activities. ACDEX is regulated by ASIC, a reputable regulatory authority.

ACDEX's home page

In the paper that follows, we'll look at this broker's qualities from a number of perspectives and provide you with structured, concise information. If you are interested, please read on. We'll also include a succinct summary at the end of the essay to assist you rapidly understand the broker's qualifications.

Pros & Cons

Pros Cons
• Regulated by ASIC • Reports of withdrawal difficulties and scams
• Collaboration with established liquidity providers • Lack of transparency regarding minimum deposit requirements
• Wide range of trading instruments available • Lack of transparency regarding types of accounts
• Utilizes the popular MT4 trading platform

ACDEX Alternative Brokers

There are many alternative brokers to ACDEX depending on the specific needs and preferences of the trader. Some popular options include:

  • Plus500 - A CFD service provider that offers a simple, user-friendly platform and a wide range of tradable instruments, making it suitable for those interested in CFD trading.

  • Forex.com - As a leading forex broker, it provides a wide range of currency pairs, a robust trading platform, and high-quality research tools, making it an excellent option for forex traders.

  • XTB - Known for its combination of educational materials, comprehensive market analysis, and a custom trading platform, it's an excellent choice for new and experienced traders alike.

Is ACDEX Safe or Scam?

ACDEX is regulated by ASIC (Australian Securities and Investments Commission). ASIC is a reputable regulatory authority known for its oversight of financial services providers in Australia. Being regulated by ASIC suggests that ACDEX operates under certain compliance and regulatory standards. ACDEX claims to have reputable liquidity providers, including well-known banks such as Bank of America Merrill Lynch, Barclays, RBS, UBS, Deutsche Bank, Credit Suisse, BNP Paribas, Nomura, Citibank, and JPMorgan Chase. Partnering with established financial institutions can add credibility to ACDEX's operations. However, it's important to consider reports of withdrawal difficulties and scams associated with ACDEX. Reports from users experiencing difficulties with withdrawals or encountering scams raise concerns and warrant careful consideration.

Market Instruments

The foreign exchange market is accessible through ACDEX, enabling dealers to purchase and sell several currency pairings. Trading foreign exchange entails making bets on changes in the exchange rates of two different currencies.

ACDEX also allows traders to invest in precious metals, such as gold, silver, platinum and palladium. These metals are considered safe-haven assets and are often used as a hedge against inflation or economic uncertainty.

Additionally, ACDEX provides trading possibilities in a wide range of commodities, including industrial metals like copper and aluminum, as well as agricultural items like wheat, corn, and soybeans, as well as energy products like crude oil and natural gas. Investors can speculate on these physical commodities' price changes through commodity trading.

Last but not least, the ACDEX gives traders access to an index that reflects a collection of companies in a specific industry or market. Without trading individual equities, traders may make predictions about how the index will perform. The S&P 500, Dow Jones Industrial Average, and FTSE 100 are some examples of indexes.

Market Instruments

Trading Platform

ACDEX offers its clients the popular trading platform called MetaTrader 4 (MT4). MT4 is a widely recognized and widely used trading platform in the financial industry.

The MetaTrader 4 (MT4) platform provided by ACDEX offers a comprehensive and feature-rich trading experience. With its user-friendly interface, powerful charting tools, efficient order execution, and robust security measures, the MT4 platform enables traders to analyze the markets, implement trading strategies, and participate in various financial markets with confidence.

MT4

See the trading platform comparison table below:

Broker Trading Platforms
ACDEX MT4
Plus500 Plus500 WebTrader, Plus500 Mobile App
Forex.com MT4, Forex.com Web Platform, Forex.com Mobile App
XTB xStation 5

Trading Tools

ACDEX's economic calendar is a key tool for traders to stay informed about important economic events and announcements that can impact the financial markets. It provides a schedule of upcoming economic indicators, such as GDP reports, employment data, central bank meetings, and other relevant news releases. Traders can use this calendar to plan their trades, anticipate market volatility, and adjust their strategies based on the expected market impact of these events.

economic calendar

User Exposure on WikiFX

On our page, you may read stories about scams and withdrawal problems. Investors are advised to weigh the dangers of trading on an unregulated platform and carefully review the available information. You can check the facts on our website before investing. If you come across any such dishonest brokers or if you have been the victim of one, do let us know in the Exposure area. We would appreciate it, and our team of experts will do all possible to assist you in resolving the issue.

User Exposure on WikiFX

Customer Service

ACDEX provides a telephone helpline for customer support. Clients can contact the provided phone number, +886 2 27188877, to speak with a representative who can assist them with their questions or issues. Telephone support allows for direct and immediate communication, enabling clients to receive real-time assistance and guidance.

Email customer care is also provided by ACDEX. Clients can contact the company through email at service@acdexpty.io with any questions or requests. Clients may express their issues in detail and receive replies at their convenience via email support, which offers a convenient and asynchronous avenue for contact. This approach is especially helpful in instances that call for written documentation or non-urgent queries.

The Address: Room 1305, 13/F, Tower A, New Mandarin Piaza, 14 Science Museum Road. Tsim Sha Tsui, Kowloon, Hong Kong Area B, 15th Floor, No. 167, Dunhua North Road, Songshan District, Taipei City, Taiwan (R.O.C.)

Customer Service

Pros and cons of customer service of ACDEX make a table:

Pros Cons
• Direct telephone support for immediate assistance • Limited availability of customer service channels (only telephone and email)
• Email support for asynchronous communication • Lack of information on response times or service hours
• Lack of additional customer service channels (such as live chat or online support)

ACDEXForex Rates

According to the forex rated displayed on ACDEXs official website, the minimum rate of AUD vs CAD at 0.879310, AUD vs EUR 0.6127, AUD vs USD 0.66770, AUD vs JPY 95.964, EUR vs CAD at 1.43570, EUR vs USD at 1.08910, EUR vs JPY at 156.591.

These forex rates represent the exchange rates at a specific point in time and may fluctuate due to market conditions and currency dynamics. It's important to note that forex rates are subject to change, and it's advisable to check for real-time rates or consult with ACDEX for the most up-to-date information on currency exchange rates.

ACDEXForex Rates

Liquidity Providers

ACDEX lists several prominent liquidity providers on its official website.

  • Bank of America Merrill Lynch is a well-known global investment bank and financial services provider. As a liquidity provider for ACDEX, they offer access to deep liquidity pools and trading services across various financial markets.

  • Barclays is a multinational investment bank and financial services company. As a liquidity provider, Barclays contributes to ACDEX's liquidity by offering competitive pricing and access to liquidity in different asset classes.

  • RBS, also known as the Royal Bank of Scotland, is a major banking institution. RBS serves as a liquidity provider for ACDEX, providing liquidity and market access for trading instruments across different asset classes.

  • UBS is a leading Swiss multinational investment bank and financial services company. As a liquidity provider for ACDEX, UBS offers access to their extensive liquidity network, allowing traders to access competitive pricing and execute trades efficiently.

  • Deutsche Bank is a global banking and financial services company. As a liquidity provider for ACDEX, Deutsche Bank contributes to the liquidity pool, facilitating smooth and efficient trade execution for ACDEX's clients.

  • Credit Suisse is a prominent Swiss multinational investment bank and financial services company. By acting as a liquidity provider, Credit Suisse supports ACDEX by offering liquidity and competitive pricing for a wide range of trading instruments.

  • BNP Paribas is a leading global banking and financial services institution. As a liquidity provider for ACDEX, BNP Paribas contributes to the liquidity pool, offering access to their extensive network and providing competitive pricing for various trading instruments.

  • Nomura is a prominent Japanese multinational financial services company. Nomura serves as a liquidity provider for ACDEX, facilitating access to liquidity and market depth for traders. Their involvement enhances the liquidity and trading capabilities available to ACDEX's clients.

  • Citibank, a subsidiary of Citigroup, is a major international bank providing a wide range of financial services. As a liquidity provider, Citibank contributes to ACDEX's liquidity pool, offering competitive bid/ask prices and helping to ensure smooth and efficient trade execution.

  • JPMorgan Chase is one of the largest financial institutions globally, offering a comprehensive range of financial services. As a liquidity provider for ACDEX, JPMorgan Chase provides liquidity and competitive pricing for the trading instruments available on the platform.

Liquidity Providers

These liquidity providers play a crucial role in ensuring market liquidity and price stability for ACDEX's trading instruments. They contribute to the availability of competitive bid/ask prices, enabling traders to execute trades with minimal slippage and efficient order execution.

Conclusion

When considering ACDEX, it is important to weigh both the positive and negative aspects. The company's regulation by ASIC provides a level of credibility and oversight. The collaboration with reputed liquidity providers indicates the availability of deep liquidity pools. The wide range of trading instruments and utilization of the popular MT4 trading platform are also noteworthy advantages. However, reports of withdrawal difficulties and scams raise concerns and require careful consideration. Therefore, potential users of ACDEX should conduct thorough research, seek additional information, and exercise caution before making any decisions.

Frequently Asked Questions (FAQs)

Q1: What trading instruments does ACDEX offer?

A1: ACDEX offers trading instruments across various asset classes, including foreign exchange, precious metals, commodities, and indices.

Q2: Which regulatory authority oversees ACDEX?

A2: ACDEX is regulated by ASIC (Australian Securities and Investments Commission).

Q3: What trading platform does ACDEX use?

A3: ACDEX utilizes the MT4 (MetaTrader 4) trading platform.

Q4: Who are the liquidity providers for ACDEX?

A4: ACDEX lists liquidity providers such as Bank of America Merrill Lynch, Barclays, RBS, UBS, Deutsche Bank, Credit Suisse, BNP Paribas, Nomura, Citibank, and JPMorgan Chase.

Q5: Are there any reports of issues with ACDEX, such as withdrawal difficulties or scams?

A5: Yes, there have been reports of withdrawal difficulties and scams associated with ACDEX, which require careful consideration and due diligence.

User Reviews

Sort by content

  • Sort by content
  • Sort by time

User comment

2

Comments

Write a review

曹古营瓷砖建材
more than one year
The official website is really simple, it looks very unprofessional, and it doesn’t look like a formal trading platform at all. Based on my years of trading experience, it is likely to be a fraudulent platform. Please be careful, don’t be deceived .
2022-12-15 14:19
Reply
0
0
FX1156270465
more than one year
Although ACDFX claims to cooperate with multiple liquidity providers, the spread it provides is very large, and the slippage is serious. I lost 10,000 Taiwan dollars in less than a day. It was overwhelming, and then I quit and never used the platform again.
2022-12-13 10:56
Reply
0
0
3
TOP
Select Country/District
United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com