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اردو
Resolved
On Jan. 27, 2023, forex can't be traded, and positions can't be closed, resulting in losses.
Mediating Parties 
FXCM
Issue
Others
Requirement
compensation
Settlement Amount
$25(USD)
Time
48day22hour
Mediation Status
Hong Kong2023-03-17
Resolved 
FX3338794973
FX3338794973United Kingdom2023-02-15
Reply FXCM
Dear customer, your support to FXCM is greatly appreciated. We have received your information, so please reach out to the official customer service as soon as possible. Thank you, and have a good time.
Reply
Hong Kong2023-01-27
Supplemental Materials FX3338794973
FX3338794973Account phone 17705692045. Transaction phone 19147750320.
Supplemental Materials
Hong Kong2023-01-28
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-01-28
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-01-27
Start Mediation FX3338794973
FX3338794973On Jan. 27, 2023, forex can't be traded, and positions can't be closed, resulting in losses. Quotes is unavailable.
Start Mediation
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Previous Post
FXCM does not withdraw. The previous withdrawal can arrive about 20 minutes. I withdraw in the morning this time, but have not received the withdrawal till 5 PM!!! They do not withdraw
China
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FXCM does not withdraw
China
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