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Unable to Withdraw

HERO

HERO

Unable to withdraw funds
Unable to Withdraw Unable to withdraw funds

The withdrawal could not be credited to the account for 13 days, and there was no reply after sending an email.

2024-04-13 04:50 Hong Kong China Hong Kong China
2024-04-13 04:50 Hong Kong China Hong Kong China

Unable to Withdraw

HERO

HERO

Unable to withdraw funds
Unable to Withdraw Unable to withdraw funds

The withdrawal has been pending review, the withdrawal cannot be made, and the customer service staff cannot be contacted.

2024-04-13 00:31 Hong Kong China Hong Kong China
2024-04-13 00:31 Hong Kong China Hong Kong China

Others

igold

igold

Deposit and get bonuses, deceive consumers and refuse to admit their debts
Others Deposit and get bonuses, deceive consumers and refuse to admit their debts

When I was a new user who made a deposit, the customer service called me and told me that if I placed an order of more than 0.3 lots, I would get 88 yuan for free. He asked me to remember to contact the online customer service, but the online customer service refused to admit it.

2024-04-12 23:28 Hong Kong China Hong Kong China
2024-04-12 23:28 Hong Kong China Hong Kong China

Unable to Withdraw

HERO

HERO

The withdrawal is approved, but has not been credited to the account.
Unable to Withdraw The withdrawal is approved, but has not been credited to the account.

The withdrawal amount and information submitted according to the prompt. After two to three days, it shows that the review passed, but has not been credited.

2024-04-12 22:07 Hong Kong China Hong Kong China
2024-04-12 22:07 Hong Kong China Hong Kong China

Unable to Withdraw

Mgmex

Mgmex

Can't withdraw money
Unable to Withdraw Can't withdraw money

I installed the app, presented my ID, and opened an account. Deposit money into your personal account several times according to the instructions of customer service. I made a profit on dozens of trades. When I requested a full withdrawal, I was asked to pay a 20% service fee within 3 days. Since I can't pay, I asked them to stop the withdrawal, but it has already been approved. If you don't pay within 3 days, it will be frozen. The transaction was carried out as instructed by Hank, who calls himself Korean, on LINE. The total amount of damage deposited was 9.5 million yen.

2024-04-12 21:38 Japan Japan
2024-04-12 21:38 Japan Japan

Scam

ThinkMarkets

ThinkMarkets

Do not deal with this company
Scam Do not deal with this company

When the deals were closed, the deals refused to close, which led to a loss of $1,450. A registration was made for them and customer service was contacted and they refused to solve the problem. After that, a mail was sent to them and the problem was refused to be solved. Frankly, I do not know exactly what to do with this company. Also, there is a difference between us in the balance. Equity & balance There is fraud in customer accounts. The account also has a balance and a message appeared stating that there is no balance in the account. I communicated with them a lot and they refused to solve the problems.

2024-04-12 21:25 Egypt Egypt
2024-04-12 21:25 Egypt Egypt

Scam

HERO MARKETS LTD

HERO MARKETS LTD

Fraud
Scam Fraud

Fraudsters. Invested $50,000. Now I can’t even get my money. Maybe someone knows how to get their money out of them.

2024-04-12 20:07 Kazakhstan Kazakhstan
2024-04-12 20:07 Kazakhstan Kazakhstan

Unable to Withdraw

HERO

HERO

Withdrawal not received
Unable to Withdraw Withdrawal not received

The withdrawal did not arrive. The review failed. The withdrawal delay was too serious.

2024-04-12 20:01 Hong Kong China Hong Kong China
2024-04-12 20:01 Hong Kong China Hong Kong China

Unable to Withdraw

HERO

HERO

The funds are not withdrawn for half a month. The funds cannot be withdrawn.
Unable to Withdraw The funds are not withdrawn for half a month. The funds cannot be withdrawn.

I can no longer withdraw money. I have been unable to withdraw money for half a month. Now I am waiting to repay the loan, and I hope you can help me solve the problem of withdrawing money. Thanks.

2024-04-12 17:15 Hong Kong China Hong Kong China
2024-04-12 17:15 Hong Kong China Hong Kong China

Severe Slippage

FOREX.com

FOREX.com

Slippage is serious, the market is stuck, and trading spreads are dozens of pips higher.
Severe Slippage Slippage is serious, the market is stuck, and trading spreads are dozens of pips higher.

The slippage is serious. In T'M5, the trading line drifts and the market is stuck. The APP is difficult to use and the website cannot be opened. For example, the gold spread is dozens of pips higher.

2024-04-12 16:04 United States United States
2024-04-12 16:04 United States United States

Unable to Withdraw

HERO

HERO

Cannot withdraw money from Hero
Unable to Withdraw Cannot withdraw money from Hero

The funds withdrawn on April 1st have not yet arrived. It is said to be due to problems with the acceptor. It has been more than half a month and three transactions are pending review. The fourth payment was approved on April 3, but the money has never arrived.

2024-04-12 12:45 Hong Kong China Hong Kong China
2024-04-12 12:45 Hong Kong China Hong Kong China

Unable to Withdraw

HERO

HERO

Unable to withdraw funds
Unable to Withdraw Unable to withdraw funds

It's been more than ten days and it's all been excuses. It's said that the boss was quitting and couldn’t find anyone else.

2024-04-12 11:47 Hong Kong China Hong Kong China
2024-04-12 11:47 Hong Kong China Hong Kong China

Resolved

JASFX

JASFX

JASFX promised to help, IB advisor lied to me!!
Resolved JASFX promised to help, IB advisor lied to me!!

I met Mr. Minh in November and he introduced me to investments with broker JASFX. When things were going well, I decided to invest $200k. I followed Mr. Minh's trading orders, and had some profit but then lost more than 100k dollars. When I asked him for help, he told me to deposit a little more and we would get everything back soon. I continued to follow advisor Minh's orders and continuously lost money. So I requested to withdraw money but Mr. Minh did not respond. 5 days ago, I received a message from JASFX headquarters telling me that their branch in Vietnam has no authorization and to be very careful. Advisor Minh lied to me all this time just to make me lose money!!

2024-04-12 10:48 Vietnam Vietnam
2024-04-12 10:48 Vietnam Vietnam

Unable to Withdraw

HERO

HERO

Can't withdraw money, did it run away?
Unable to Withdraw Can't withdraw money, did it run away?

Withdrawals were made on March 29 and April 2 respectively. The funds were deducted from the mt4 account, but have not yet arrived. I contacted customer service by email but got no reply. Very terrible.

2024-04-12 10:22 Hong Kong China Hong Kong China
2024-04-12 10:22 Hong Kong China Hong Kong China

Unable to Withdraw

LION

LION

I lost tens of thousands of dollars and refused to give up my principal of more than 40,000 US dollars.
Unable to Withdraw I lost tens of thousands of dollars and refused to give up my principal of more than 40,000 US dollars.

It has been 45 days since I withdrew, but the account has not been credited. The official customer service staff never spoke on the line. Withdrawal order number 20240301174502409-00176_MTWD

2024-04-12 10:19 Hong Kong China Hong Kong China
2024-04-12 10:19 Hong Kong China Hong Kong China

Unable to Withdraw

HERO

HERO

Unable to withdraw funds from hero
Unable to Withdraw Unable to withdraw funds from hero

Several friends' withdrawal requests were approved, but the money was not credited. Below is the money sent from my friend’s account. After approval, the money was not received. My money was said to be under review, but several friends’ withdrawals did not arrive. Now we just want the platform to withdraw the principal.

2024-04-12 09:57 Hong Kong China Hong Kong China
2024-04-12 09:57 Hong Kong China Hong Kong China

Others

FXGT.com

FXGT.com

They deleted my profit.
Others They deleted my profit.

They deleted 848 dollars of my profit from my account with meta number 898732, we opened an account as a reliable account, and look at what they did. Thanks to this mediation, let's write down what happened to us, so that everyone can see what kind of company you are working with.

2024-04-12 03:20 Turkey Turkey
2024-04-12 03:20 Turkey Turkey

Resolved

FXTRATEGY

FXTRATEGY

Withdrawals
Resolved Withdrawals

It's been 7 months and I still haven't been able to withdraw my funds from FXTRATEGY, they are 3,000 USD, and the ones I have on the platform are like $150,000mxn

2024-04-12 02:50 Mexico Mexico
2024-04-12 02:50 Mexico Mexico

Unable to Withdraw

FXGT.com

FXGT.com

I can't withdraw money
Unable to Withdraw I can't withdraw money

I deposited 693 dollars to my account, I made a profit of 568.94 dollars, but my withdrawal request was rejected. They only allowed me to withdraw my principal, but they did not pay the profit.

2024-04-12 02:26 Turkey Turkey
2024-04-12 02:26 Turkey Turkey

Unable to Withdraw

HERO

HERO

Withdrawal on March 29th, the money has been deducted from the MT4 account, but has not been received.
Unable to Withdraw Withdrawal on March 29th, the money has been deducted from the MT4 account, but has not been received.

I made a withdrawal on March 29, and the money was deducted from my MT4 account, but it never arrived. On April 9, I sent an email to HERO's customer service email address support@heroli.com and they said that arrangements would be made one after another, but the payment has not been received as of today, and there is no reply to the email. My friends who use HERO are all in the same situation.

2024-04-12 00:10 Hong Kong China Hong Kong China
2024-04-12 00:10 Hong Kong China Hong Kong China

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Exposure Classification

Unable to Withdraw

Unable to Withdraw

Severe Slippage

Severe Slippage

Scam

Scam

Others

Others

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