Unable to Withdraw
HERO
The withdrawal could not be credited to the account for 13 days, and there was no reply after sending an email.
Unable to Withdraw
HERO
The withdrawal has been pending review, the withdrawal cannot be made, and the customer service staff cannot be contacted.
Others
igold
When I was a new user who made a deposit, the customer service called me and told me that if I placed an order of more than 0.3 lots, I would get 88 yuan for free. He asked me to remember to contact the online customer service, but the online customer service refused to admit it.
Unable to Withdraw
HERO
The withdrawal amount and information submitted according to the prompt. After two to three days, it shows that the review passed, but has not been credited.
Unable to Withdraw
Mgmex
I installed the app, presented my ID, and opened an account. Deposit money into your personal account several times according to the instructions of customer service. I made a profit on dozens of trades. When I requested a full withdrawal, I was asked to pay a 20% service fee within 3 days. Since I can't pay, I asked them to stop the withdrawal, but it has already been approved. If you don't pay within 3 days, it will be frozen. The transaction was carried out as instructed by Hank, who calls himself Korean, on LINE. The total amount of damage deposited was 9.5 million yen.
Scam
ThinkMarkets
When the deals were closed, the deals refused to close, which led to a loss of $1,450. A registration was made for them and customer service was contacted and they refused to solve the problem. After that, a mail was sent to them and the problem was refused to be solved. Frankly, I do not know exactly what to do with this company. Also, there is a difference between us in the balance. Equity & balance There is fraud in customer accounts. The account also has a balance and a message appeared stating that there is no balance in the account. I communicated with them a lot and they refused to solve the problems.
Scam
HERO MARKETS LTD
Fraudsters. Invested $50,000. Now I can’t even get my money. Maybe someone knows how to get their money out of them.
Unable to Withdraw
HERO
The withdrawal did not arrive. The review failed. The withdrawal delay was too serious.
Unable to Withdraw
HERO
I can no longer withdraw money. I have been unable to withdraw money for half a month. Now I am waiting to repay the loan, and I hope you can help me solve the problem of withdrawing money. Thanks.
Severe Slippage
FOREX.com
The slippage is serious. In T'M5, the trading line drifts and the market is stuck. The APP is difficult to use and the website cannot be opened. For example, the gold spread is dozens of pips higher.
Unable to Withdraw
HERO
The funds withdrawn on April 1st have not yet arrived. It is said to be due to problems with the acceptor. It has been more than half a month and three transactions are pending review. The fourth payment was approved on April 3, but the money has never arrived.
Unable to Withdraw
HERO
It's been more than ten days and it's all been excuses. It's said that the boss was quitting and couldn’t find anyone else.
Resolved
JASFX
I met Mr. Minh in November and he introduced me to investments with broker JASFX. When things were going well, I decided to invest $200k. I followed Mr. Minh's trading orders, and had some profit but then lost more than 100k dollars. When I asked him for help, he told me to deposit a little more and we would get everything back soon. I continued to follow advisor Minh's orders and continuously lost money. So I requested to withdraw money but Mr. Minh did not respond. 5 days ago, I received a message from JASFX headquarters telling me that their branch in Vietnam has no authorization and to be very careful. Advisor Minh lied to me all this time just to make me lose money!!
Unable to Withdraw
HERO
Withdrawals were made on March 29 and April 2 respectively. The funds were deducted from the mt4 account, but have not yet arrived. I contacted customer service by email but got no reply. Very terrible.
Unable to Withdraw
LION
It has been 45 days since I withdrew, but the account has not been credited. The official customer service staff never spoke on the line. Withdrawal order number 20240301174502409-00176_MTWD
Unable to Withdraw
HERO
Several friends' withdrawal requests were approved, but the money was not credited. Below is the money sent from my friend’s account. After approval, the money was not received. My money was said to be under review, but several friends’ withdrawals did not arrive. Now we just want the platform to withdraw the principal.
Others
FXGT.com
They deleted 848 dollars of my profit from my account with meta number 898732, we opened an account as a reliable account, and look at what they did. Thanks to this mediation, let's write down what happened to us, so that everyone can see what kind of company you are working with.
Resolved
FXTRATEGY
It's been 7 months and I still haven't been able to withdraw my funds from FXTRATEGY, they are 3,000 USD, and the ones I have on the platform are like $150,000mxn
Unable to Withdraw
FXGT.com
I deposited 693 dollars to my account, I made a profit of 568.94 dollars, but my withdrawal request was rejected. They only allowed me to withdraw my principal, but they did not pay the profit.
Unable to Withdraw
HERO
I made a withdrawal on March 29, and the money was deducted from my MT4 account, but it never arrived. On April 9, I sent an email to HERO's customer service email address support@heroli.com and they said that arrangements would be made one after another, but the payment has not been received as of today, and there is no reply to the email. My friends who use HERO are all in the same situation.
Exposure
Unable to Withdraw
Severe Slippage
Scam
Others
- The copy is concise and clear
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$693,679
Amount resolved within one month(USD)
14,632
Number of People Resolved
Exposure Classification
Unable to Withdraw
Severe Slippage
Scam
Others