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Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

Capex

Cyprus|5-10 years|
Market Making(MM)|MT5 Full License|Global Business|Suspicious Overrun|Medium potential risk|

https://za.capex.com/en

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

KeyWay-Demo

Ireland
MT5
2

Influence

A

Influence index NO.1

United Arab Emirates 8.48
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

2
Server Name
KeyWay-Demo MT5
Server Location Ireland

Influence

Influence

A

Influence index NO.1

United Arab Emirates 8.48

Surpassed 59.01% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+27 100 065 480
support@za.capex.com
https://za.capex.com/en
Suite 10, 21 Lighthouse Rd 201 Beacon Rock, Umhlanga Rocks, Kwa-Zulu Natal, 4320, South Africa

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Contact number

English

+27 100 065 480

English

+27 100 065 481

German

+35722009029

Broker Information

More

Company Name

JME Financial Services (Pty) Ltd

Company Abbreviation

Capex

Platform registered country and region

Cyprus

Company website
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Pyramid scheme complaint

Expose

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WikiFX Risk Alerts 4
Previous Detection : 2024-04-23
  • This broker exceeds the business scope regulated by South Africa FSCA(license number: 37166)National Futures Association-UNFX Non-Forex License. Please be aware of the risk!
  • The SeychellesFSA regulation (license number: SD020) claimed by this broker is suspected to be clone. Please be aware of the risk!

WikiFX Verification

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Pyramid scheme complaint
Expose
Scam

FRAUDE/ PESIMO ACCESORAMIENTO/ PERDI TODO MI DINERO Y QUEDE ENDEUDADA

Ingrese a la plataforma de CAPEX un total de 15,200 USD mi asesor Dilan E. me dijo que invertiríamos en acciones lo cual era algo muy seguro por que ya se tenía previsto que iban a subir por cierre trimestral ingrese mi dinero en Gooogle, APPLE, NVIDIA, META y TESLA, al día siguiente de invertí todas las acciones bajaron y lo que según era “seguro” jamás fue, mi asesor insistía en que metiera mas dinero para que  la plataforma no me cerraran las operaciones que pidiera prestamos al banco, a familiares etc. después de que ya no accedí porque ya había pedido un préstamo al banco para invertir todo ese dinero por que el me convenció que era muy seguro, pero ni siquiera me enseñó a colocar un limite de perdida el NO quería que yo solo perdiera un poco si no todo mi dinero, me dijo que cerráramos operaciones en negativo para poder recuperarnos y colocar operaciones en EUR/USD que confiara en el que sabia lo que hacía el primer día que invertí en EUR/USD perdí 16,068.99 USD después solo seguí perdiendo supuestamente para recupérame por que solo me quedaba un bono de capex dinero que NO podía sacar solo invertir en la plataforma me enseño supuestamente scalping compras y ventas y empecé en USA30, ahora se que jamás tuve opción de ganar en eso en una semana ya lo había perdido todo, por más que me esforcé para recupérame  YO JAMAS GANE CON EL ACCESORAMIENTO DE CAPEX SOLO PERDI , ahora me quede sin mis ahorros de 4 años y todavía endeudada con el banco.

2023-09-22 04:30
Scam

Constant request for money

I started in mid-August with a deposit of 100 USD and was assigned a specialist agent named Andres Núñez; The first thing the company offers is training and a survey in which they tell you whether or not you are suitable to be able to trade. That never happened. Mr. Núñez talked to me about investing and if I was willing to lose only 10%. of my capital, but it was never like that, the stop loss was not used; then I deposited 4,000 USD; Mr. Núñez asked me to deposit funds because I was at a loss and that I would lose my capital if I did not deposit 4,000 USD more. Meanwhile, his “Boss” called me, Miss Laura Ferreira, who was at a loss due to some poorly executed transactions I had to deposit 5,000 USD more, and then 3,000 USD never answered my questions, and questions were very vague answers and theory they never helped me; Before I lost my capital of around 17,000 USD, a woman named Laura Ferreira called me and she mentioned that she could save my capital only if she made a transaction of 4,000 USD in three hours at most. I lost my investment because a negative sell order was also closed according to Laura by Pips, that cannot happen in negative I am sure there was manipulation, she mentioned that I closed the order and that was not the case, the system did it and it was at the level of pips because no Stop Loss was used for the order. Two days after losing my investment, Dilan Espitia called me a person from the irregularities department (clearly there are irregularities in their processes) as the director and that he had to add around 10,000 USD to be able to recover my investment lost due to the mismanagement of his workers. and I am not allowed to withdraw 1,045 USD from the account currently; In the end, they do not provide a solution if one does not invest more money. I do not recommend CAPEX to anyone, be careful because they only make “disconnections” that I do not believe are generated and they detach themselves from everything.

2023-09-23 12:25
Resolved

THEY TOOK AWAY ALL MY EARNINGS IN 1 MONTH OF WORK 547 DOLLARS STOLEN BY CAPEX

I had deposited 180 dollars in this platform and they had given me 100 dollars bonus and I started trading reaching several profit until I reached 789 dollars...... then I tried to withdraw them and this corrupt broker tells me that I only have 252 real dollars and that the profits will be eliminated because I had to have my capital in capex 90 days before making the first withdrawalin short they scammed me I have 547 dollars or more of profit and they took it away .... you can see the images proofs and the conversations with support they are really a scumbag broker ..... GET AWAY FROM CAPEX !!!!....

2023-04-18 23:09
Scam

Fraud

They made me invest in the same way that investors lost their money in capex, insisting on investing more to have a trading portfolio and thus have safe profits, but the bad thing is that from day 0 that I started until now I have not had any guarantee that I was unable to withdraw the money that I managed to generate, which was around $40,000, due to the mismanagement of my Analyst, who guaranteed the security of my account with the platform's loss protection when investing in raw materials that are very volatile, Natural Gas, which he did not inform me of the rollover that this asset has even though I told him that Natural Gas is very volatile, he insisted on investing all my free margin, he and Mr. David. Caste Blanco, and Mr. Dylan Espitia are involved in this type of Fraud since they do this type of (investment) method to generate balance in the account and only they benefit from it and the platform, for us As investors we settle our accounts by letting them verbally and psychologically manipulate us and make their profits, since for each opening of purchase or sale, or a capital investment and balance sheet growth they are generating meanwhile we are waiting for the account to settle.

2023-10-24 02:56
Unable to Withdraw

Induction to error

When I started operating at CAPEX.com, they assigned me to Dilan Espitia as a representative agent. He gave me abundant information on the status and how to invest the resources. He convinced me to make a deposit in dollars to invest in indices and shares related to companies. IT companies such as Nvidia, Microsoft, after making the deposit, they advised me to wait to open the investments because the operations were very volatile and it was better to wait for the quarterly reports to come out to make the right decision. But after a few days on Friday, Mr. David Castelblanco appeared and presented himself as a higher-ranking advisor than Dilan Espitia and disqualified him, and that Dilan should not have left those resources stagnant and asked me to place orders for USA30, TECH100 and USA500. which did not recommend using stop loss or profit, on Monday the orders had been automatically closed at a loss due to insufficient margin, Mr. David Castelblanco said that we should reopen TECH100 and USA500 but this time I did use take profit, however the orders were again closed by the system at a loss, and losing all resources, when after a few days Mr. Dilan Espitia appeared again, he told me that this was done badly and that he would report the case against Mr. Castelblanco, then he told me that Mr. Castelblanco had been removed from the company due to said case and that if I invested more money we could recover what we invested, to which I refused and he said that I should wait for the offer the capex directors made me to be able to recover my money, today I have not had a response . I believe that the impersonation of my assigned executive forces them to return the resources to me and not only solve his internal problem by firing the person who irresponsibly committed the impersonation and inexperience in trading.

2023-09-15 01:47

    Capex · Company Summary

    Registered Country/Region Cyprus
    Regulation CYSEC, CNMV
    Minimum Deposit $1,000
    Maximum Leverage 1:300 for professional traders
    Minimum Spreads From 0.1 pips
    Trading Platform Capex WebTrader and MT5
    Demo Account Available
    Trading Assets Forex currency pairs, indices, bonds, exchange-traded funds, commodities, and cryptocurrencies, ETFs, Blend
    Payment Methods VISA, MasterCard, Masestro, Neteller, OZOW, Skrill
    Customer Support Phone & Email Support

    General Information & Regulation

    CAPEX is an online forex and CFD broker founded in 2016 in Cyprus, the broker has extended its services to other parts of the world, with its head officed in Cyprus. CAPEX Europe (www.capex.com) is operated by 'Key Way Investments Limited', and regulated by the Cyprus Securities and Exchange Commission (CySEC), with regulatory license number 292/16.

    Markets Instruments

    Tradable financial instruments offered by Capex include Forex currency pairs, indices, bonds, exchange-traded funds, commodities, blends, and cryptocurrencies, ETFs, Blend. The range of trading assets is pretty wide and rich.

    Account Types

    Capex offers three types of trading accounts: Essential, Original, and Signature, with the initial minimum deposits much higher than most brokers, $1,000 for Essential, $5,000 for Original, and $25,000 for Signature. The initial deposit requirement is way too high, and many broker could require much less intial deposit.

    account-type

    Demo Accounts Aavilable

    Capex does not provide a free demo account. However, a demo account is included in all account type packages. This demo account is beneficial for traders of all levels who want to access the platform without risking their own real capitals.

    Leverage

    For retail clients, leverage starts at 1:2, with maximum leverage capped at 1:30 based on ESMA regulation. However, professional clients can trade with leverage up to 1:300 after the status is confirmed.

    Spreads & Commissions

    The spreads on the Capex platform are fixed, $3 for AUDUSD, $1.80 for EURUSD, $1.80 for GBPUSD, $4 for NZDUSD, $0.027 for Silver, $50 for Bitcoin Futures, $11.75 for Bitcoin Spot, $3.50 for Bitcoin Cash. The spread on German 10-year bonds is as low as 0.06 EUR. See the Capex website for more information on spreads.

    Trading Platforms

    Capex offers traders the trading platforms Capex WebTrader and MT5. Capex WebTrader is available on desktop (Windows, Mac) and mobile (Android, iOS) and provides intuitive web-based access to a wide range of tradable instruments, charting tools, analytical tools, and many other features, available on both desktop and mobile devices. MetaTrader 5 allows investors to access charts and unlock complex trading strategies using built-in tools, advanced charting, and analysis options.

    Deposit and withdrawal

    Looking at the Capex website, it appears that it only supports wire transfers for deposit and withdrawal, which is extremely limited compared to most traders that offer a variety of popular payment methods.

    payment-methods

    Customer Support

    CAPEX.com provides customer support Monday through Thursday from 7:00 AM to 1:00 AM and Friday from 7:00 AM until midnight. The best way to reach out is via live chat. A phone number and e-mail address are also available, together with the registered address of CAPEX.com in South Africa and Cyprus. An FAQ section provides answers to some basic questions.

    Pros & Cons

    Pros Cons
    CYSEC-regulated Not accepting clients from some countries
    Offering 2000 trading instruments No Social trading
    Three trading accounts to choose from Lack a comprehensive educational package
    Generous leverage for professional clients Large initial deposits
    MT5 and WebTrader
    Demo accounts available

    Frequently Asked Questions

    Is Capex Regulated ?

    Yes. Capex is licensed and regulated by the CYSEC under license number 292/16.

    How much capital do I need to trade with Capex?

    All account types have a $100 opening deposit requirement. The broker has various account types for novices and seasoned traders alike.

    Does Capex offer a demo account ?

    Capex does not offer a free demo account. However, a demo account is provided with all account types once you are a registred Capex number.

    What trading platform does Capex offer?

    Capex provides MT5 and Capex WebTrader

    What spreads can I expect with Capex?

    Capex offers a majority of floating spreads, with some fixed spreads also available, the minimum spreads as low as 0.1 pips.

    Does Capex charge commission?

    No, Capex offers a commission-free trading environment.

    News

    Can We Trust CAPEX?

    NewsCan We Trust CAPEX?

    2023-05-17 17:08

    In today's article, WikiFX will explore Capex in depth, examining its features, fees, safety measures, deposit and withdrawal options and trading platforms to help you decide whether to use this platform.

    WikiFX
    2023-05-17 17:08
    News
    Can We Trust CAPEX?
    Stock Trading for MENA Clients on Capex.com

    NewsStock Trading for MENA Clients on Capex.com

    2023-02-14 16:15

    Capex share dealing services have officially commenced in the Middle East and North Africa, strengthening its presence and position as a prominent broker in the MENA markets.

    WikiFX
    2023-02-14 16:15
    News
    Stock Trading for MENA Clients on Capex.com
    Angel Investor, Octavian Pătrașcu at the Helm of CAPEX.com

    NewsAngel Investor, Octavian Pătrașcu at the Helm of CAPEX.com

    2022-03-10 11:30

    Octavian Pătrașcu is a Romanian angel investor, and founder & CEO of CAPEX.com, a leading global broker. Throughout his career, Mr. Pătrașcu has been involved in several companies activating in the fintech sector, such as markets.com (acquired by Playtech), Vector Watch (acquired by Fitbit) and many other startups from Romania, and Europe, in general.

    WikiFX
    2022-03-10 11:30
    News
    Angel Investor, Octavian Pătrașcu at the Helm of CAPEX.com

    User Reviews

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    User comment

    9

    Comments

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    Zig
    more than one year
    First things first, their spreads are crazy tight. This is a big deal in forex trading, because those tiny fees can really add up. It's like the difference between grabbing a coffee at your local shop or that fancy hipster place down the street – you know, the one with the single-origin beans and the ironic mustache barista. Now, I'm not gonna lie, I'm not some forex wizard. I dabble in it here and there, mostly focusing on the major currency pairs like AUD/USD. But even with my basic moves, makes the process smooth. Just the other day, I saw an opportunity with the Aussie dollar (AUD) and the US dollar (USD). Boom! Threw down an order on Capex 's platform – it's super user-friendly by the way – and the trade went through like lightning. No lag, no hiccups, just straight-up execution.
    2024-03-08 16:20
    Reply
    0
    0
    Dreams come True
    more than one year
    Alright, let's talk Capex. So, I've been cruising with them for a while. The whole CySEC regulation thing is reassuring – at least I know they've got their ducks in a row. The account types, though, have a higher starting point than some other brokers, but it comes with the territory. What I appreciate is the demo account inclusion with all packages; it's like a playground for traders.
    2023-12-05 14:21
    Reply
    0
    0
    Cocowu
    more than one year
    I've been exploring different forex platforms, and a friend suggested this one. The transaction fees are reasonably low, a significant advantage for someone new to trading. The user interface is clean and user-friendly, which is perfect for beginners. When I had initial questions, the customer service team was patient and helpful. Overall, my trading experience has been positive so far. Hoping for continued smooth sailing!
    2023-12-04 18:54
    Reply
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    Mar1828
    6-12months
    Don't really trust this platform at first they just wrap you up with a little capital and give you security and then they start mentioning great opportunities for you to invest more promising sure profits that are not true, in my case I felt like they were manipulating my account every time. The shares I invested fell the next day it doesn't make sense, I lost 15,200 DLS, really, don't trust it, I wish I had known this before I wouldn't have lost all my savings, if you don't want that to happen to you, don't invest in CAPEX.
    2023-10-05 03:41
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    0
    AnaCecibelPatino
    more than one year
    It IS a lousy broker please listen to me and flee from this broker it is a scam I know why I tell you not to fall into their clutches, once you deposit you cannot withdraw your capital or your earnings
    2023-04-18 23:07
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    0
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    云中飞龙
    more than one year
    This Cyprus-based forex broker requires a large initial deposit of $1000, too much for most regular traders. It boasts that narrow spreads are offered, from 0.1 pips and here I suggest that you open a demo account to see what happen first. What this broker offers is the MT5 trading platform, a widely recognized one. Anyway, be care, for trading forex and CFD trading, in my experience, containing huge risks.
    2022-11-21 10:17
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    0
    0
    对方正在输入...45786
    more than one year
    good broker over all. tight spreads on major pairs, rich trading instruments enabled and can use mt5 and webtrader. But..why the minimum initial capital is so high? 1,000 dollars?
    2022-11-17 09:32
    Reply
    0
    0
    娄哲人
    more than one year
    I already have a couple of investments with Capex, mostly in commodities and I'm doing well, at first I had losses, but I think it was mostly due to inexperience, after reviewing the educational material I was able to improve a lot.
    2022-11-15 18:48
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