Novox dropped the spread by 1000 pips by manipulation, which led me to lose 10 thousand dollars. Now it has been out of contact for 20 days.

AIZHIHUI

Hong Kong China 2020-03-16 18:06

My complaint has been held off for 15 days. My trading account in Novox is 601499. On February 25th, the price of USD/CHF was 0.9790. After failing to deal at the take-profit price for times, I chose to close the position, while the price at which time was 0.89178, a 10000-pip slippage existing. I suffered a loss of 10 thousand dollars. No one replied to me.

AIZHIHUI

Hong Kong China 2020-03-10 12:14

My complaint is yet to be addressed for 10 days. On February 25th, the price of USD/CHF was 0.9790. I failed to take profit and clicked to close position, while the closing price was 0.89178, a 10000-pip slippage existing that caused $10000 losses. I contacted them, but no one replied me on phone or email.

AIZHIHUI

Hong Kong China 2020-03-06 04:06

On February 25th, the price of USD/CHF was 0.9790. After failing to deal at the take-profit price for times, I chose to close the position, while the price at which time was 0.89178, a 10000-pip slippage existing, causing my losses of 10 thousand dollars. After that the platform gives no reply on phone and email.

AIZHIHUI

Hong Kong China 2020-02-27 13:34

On February 25th, the price of USD/CHF was 0.9790. After failing to deal at the take-profit price for times, I chose to close the position, while the price at which time was 0.89178, a 1000-pip slippage existing.

AIZHIHUI

Hong Kong China 2020-02-26 13:49

Scam platform As long as you apply for the withdrawal, your account will be locked. Unable to withdraw By money laundering, it will make your account liquidated. The customer service will locked your account.

FX3690986116

Taiwan 2019-11-30 19:34

The application was successfully passed, while I only received $35000 with $3113.9 pending! The official doesn’t reply to me.

DUDUDUDU，FEILA

Hong Kong China 2019-11-25 21:26

The deliberate 600-pip slippage on gold led to forced liquidation.It’s a simply scam Novox that pockets clients’ losses.

ξXI

Hong Kong China 2019-11-22 15:49

The last time the customer service responding to me is November 7th. When I inquired about the withdrawal,they disappeared. The official also ignored me. I filled in the application. But now all staff disappeared.

FX3690986116

Taiwan 2019-11-22 03:26

I deposited $20000 in NovoxStocks and made a profit of $9000.The withdrawal is received one month later,while the profit has been deducted.The dealing-desk platform gives no explanation.Please be wisely.Please prevent the platform from defrauding clients.

RENSHENGYOUMENG

Hong Kong China 2019-11-01 15:17

The official website shows that there is no threshold for the 20% bonus, actually, the condition is that one couldn’t use the software to document the trading. Why?Where is the so-called no threshold?

Mr

Hong Kong China 2019-10-28 17:32

The platform won’t give me the withdrawal unless I rejected the grievance.While it was irrevocable,I can only click “Solved”,So the withdrawal hasn’t been processed yet.The customer service hasn’t replied.

FX1609975446

Hong Kong China 2019-09-02 17:00

When I gained profits on novox, they accused me of violating trading rules and would allowed me to withdraw my capital if I acknowledged the accusation by email. After I sent them email, they gave me cold shoulders, without telling me to hand in a withdrawing application. When I made a complaint against the platform, they threatened me to delete the information or I wouldn’t get access to withdrawing money

FX1609975446

Hong Kong China 2019-08-30 12:05

Since my withdrawal hasn’t arrived,I made a complaint.The customer service asked me to recall it,or I would never access to my withdrawal.Fraud platform.

FX1609975446

Hong Kong China 2019-08-29 18:12

Having traded for some time,I made a few profits.Since the added position was illegal,I should write an email to admit it.Although I have sent the email for nearly a week,my withdrawal hasn’t arrived yet today.

FX1609975446

Hong Kong China 2019-08-29 17:04

I am a client of Novox. My backstage account number is 600298. In August 19th, I applied for a withdrawal and it was not approved. By implanting orders in backstage,the system made my account become forced liquidation in August 19th . Through the picture one can see that the margin is 1000 USD per lot. I’ve got 150 lots in the meantime and the highest point of my account balance is 110,000 USD. The trace of their tempering my account is easy to spot.

ingrid

Hong Kong China 2019-08-22 13:36

With an excuse of trading on behalf of customers, the platform deducted my profits. It also framed me for using illegal plug-in created by a third party. When I deposited 2,000 dollars in my account, it said I could withdraw the capital. However, it only allowed me to withdraw the remaining 500 dollars in the account.

FX2538106188

Hong Kong China 2019-08-21 17:56