I traded on the novoxfx platform, and there was a short gold order that was tampered with and closed at the 1910 position. I did not close the position for this order, and the price of gold fell sharply on the same day, and my price was flat at the highest point. From the beginning to the end, I only logged in through the only desktop computer. There is no record of closing the position in my computer log, and it was impossible to operate when I was out of work during that time period. I turned on the computer at night when I went home and found that the order was empty. The order has been liquidated. And the record shown to me by the platform, the opening and closing of positions is an ip, but the log of closing positions cannot be found on my computer. I have contacted an account manager and sent an email complaint to the platform, but I have not received any official response. If I close the position myself and it is a profitable order, I will not take the time to appeal to the platform. But my order has been manipulated and tampered privately. I definitely cannot accept it. The back-end traders know best whether they have manipulated the order. After this matter dragged on for more than a week without any response, I was frustrated and I submitted the withdrawal on January 20. The payment was deducted on the 22nd. It has been 15 days and it hasn’t arrived. I have to wait five times. The account arrived in a day or two, and I did not wait for the money to arrive in the end. I asked the platform for the remittance voucher, and the platform was unwilling to give it. This made me suspect that the platform was suspected of fraud, but in fact there was no remittance. I have no way to trust the platform for this series of actions of the platform, I can only expose you. Please return all the money and my principal lost from tampering with my list. (The picture shows the gold empty log 1.7-1.9, and there is no closing log)

FX3259116973

Hong Kong China 2021-02-04 10:21

No commission is given to the agent. Submitt a commission request in Novoxon 12.22, but it was not processed. The commission submitted on 1228 has not been given a penny so far!

FX3385513075

Hong Kong China 2021-01-25 14:49

Make you wiped out

JUNMOXIAO22899

Hong Kong China 2021-01-09 03:15

I contacted my customer service on January 7 and 8. But no one replied to me. So I logged in to the official web and contacted the QQ customer service, but no one replied, too. What's happening. Is there something wrong with teh platform?

FX1671847641

Hong Kong China 2021-01-08 11:42

Novox gives no access to withdrawal. The withdrawal of 3,690 which was applied on October 9, 2020 hasn’t arrived. It feels like a fraud platform.

ZHENGNIANZHENGDAO

Hong Kong China 2021-01-05 10:27

When will the commission be given to the account, submit it once on 12.22 and once on the 28th, but no account is received, the official website customer service does not reply, and the email does not reply!

SUIYUEJINGHAO50830

Hong Kong China 2021-01-04 15:54

On December 22, 2020, an account manager from Novox told me that a bonus of up to 35% is rewarded for a deposit and can be used as a margin. So I deposited 5,000 USD and got a bonus of 1,750 USD on the same day. I placed a total of 10 orders, all of them 0.01 lot, on December 22 and 23. After logging in to my MT4 account on December 24, I found that all my previous orders were gone. What I saw was a gold order, which had caused a loss of 5,145.02 USD. Having been deleted, the order was placed or modified in the backend by the platform without my consent. This was an act of malicious modification of data and infliction of losses on customers. The account manager is now out of contact, and there is no email reply from the customer service. Please help recover my $5,000 loss, thank you! My MT4 account on Novox is 604258, with a deposit of 5,000 USD.

PANHAOWEN1314

Hong Kong China 2021-01-02 22:36

I applied for a withdrawal after making a profit, but no one responded to the message, and the account was liquidated for no reason on December 23, 2020. I sent an email inquiry, but there has been no response so far.

Alex67395

United States 2021-01-02 01:34

This Novox foreign exchange platform is a scam. The data is erroneous and my funds are frozen. It said that funds can be withdrawn when you pay 15% of the risk funds. Nonetheless my money cannot be withdrawn after paying the risk fund. It said that my bank card credit is low, and the withdrawal cannot be made.30% of the funds are used in order to increase the credit rating. There is a trap in this step. I invested a total of 920,000. This is a fraudulent company.

YUNFENGBOLIBUXIUGANGLVGEJINGONGCHENG

Hong Kong China 2021-01-01 20:17

Can’t log in so far. Delete my account without my permission.

MEIHAOMINGTIAN

Hong Kong China 2020-12-31 07:49

Can’t get your commissions in Novox. I applied for it on 22nd. But it hasn’t been handle till now. The account manager disappeared

SUIYUEJINGHAO50830

Hong Kong China 2020-12-30 19:09

Novox scams and changes data for no reason to make investors lose money. There is evidence of videos, photos, accounts and screenshots

GANGGE2418

Hong Kong China 2020-12-30 18:23

Apply for withdrawal on December 17. The customer service kept passing the buck on background bug so that we can’t withdraw funds, and promised we can withdraw funds on December 29. But after I logged in on December 29, I found that my application was refused. And my account balance were gone. There is no news from the customer service. The broker with high scores scams me of just over $2,000. The customers with large amounts must be cheated. Pls deal with this matter asap

FX1770515380

Hong Kong China 2020-12-30 13:51

Novox modified the data, adding loss transactions and making your account become negative. I lost over $8,000

YANRAN24924

Hong Kong China 2020-12-30 13:39

Fraud platform. Change the data after applying for withdrawal

FX2068585522

Hong Kong China 2020-12-30 07:36

Fraud platform. Change the data after applying for withdrawal

FX2068585522

Hong Kong China 2020-12-30 07:36

After making a profit on December 21st, the withdrawal was 2280 US dollars, but the funds couldn't arrive. I asked the customer service. The customer service said that it would take 3 working days, so I waited until 12.24 and asked the customer service again. The customer service said that withdrawal was under review, but it was 12.25 I found out that the account has been liquidated in the morning. During this time, I have not made an order. Novox changed the order record privately. This is a pure fraud.

FX4329929274

Hong Kong China 2020-12-29 20:08

Novox modified the data, adding loss transactions and making your account become negative. I lost over $8,000

YANRAN24924

Hong Kong China 2020-12-29 17:36

Delete withdrawal and deposit history. After all these things, Novox dared to email customers and didn’t approve the withdrawal application

XIGUANCHENMO

Hong Kong China 2020-12-29 17:30

Withdraw $2,235.92 on the 14th, and retained $2,000 without withdrawing. The withdrawal amount was delayed until the 21st, and no transactions were made during the period, but the account records were tampered with to a loss. Another account received 4,158.87 U.S. dollars on the 17th, but it has not been received, and no transactions have been made during the period. The account records have also been tampered with to a loss. Transactions occurred on the above two accounts, and the platform suddenly became abnormal and unable to log in. Later, a transaction loss was recorded in the background account.

FX3937893952

Hong Kong China 2020-12-29 11:34