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Exposure

101 pieces of exposure in total

Unable to Withdraw

withdraw pending

hello sir.. i have problem that broker still hold my withdraw since 21 August.. please help me.. im seriously really need my withdraw can release ASAP!!!! here i attach a few document

Malaysia Malaysia 2023-08-30 11:28
Malaysia Malaysia 2023-08-30 11:28
Resolved

Egypt

I can't withdraw from the company for more than 48 hours and they don't want to send money yet

Egypt Egypt 2023-08-30 04:16
Egypt Egypt 2023-08-30 04:16
Unable to Withdraw

Withdrawal Pending

WITHDRAWAL PENDING TAKE A LONG TIMES (20 DAYS). ALL SUPPORT AGENT ALWAYS GIVE SAME REASON WHEN IN LIVE CONVERSATION.

Malaysia Malaysia 2023-08-29 16:17
Malaysia Malaysia 2023-08-29 16:17
Resolved

15days already pending.

Not yet credit to my savings account. Problem with payment provider. Support agent always give same reason when live conversation.

Malaysia Malaysia 2023-08-24 00:48
Malaysia Malaysia 2023-08-24 00:48
Deluxe
Unable to Withdraw

This dealer deceives traders and customers!!!

I can't withdraw any money!!! On May 11th, I made a deposit, but now I cannot withdraw any funds!!!

Hong Kong China Hong Kong China 2023-06-06 16:32
Hong Kong China Hong Kong China 2023-06-06 16:32
Deluxe
Others

The platform is irregular and the rules are unreasonable, which leads to malicious forced liquidation

As shown in the picture, the XAU market on this platform did not open until 1:05, that is to say, my margin was sufficient before 1:05, but my four-pound positions were forcibly closed at 1:01. Very incomprehensible. Why is this, is it reasonable? Ask the platform to compensate me for the total loss of this four-pound position

Hong Kong China Hong Kong China 2023-05-16 14:19
Hong Kong China Hong Kong China 2023-05-16 14:19
Unable to Withdraw

Deposit 100, but withdrawal requires 5000

Scam platform. Fake to be legit. It never says anything about maintaining payment channels. It cheats customers' funds at will. Deposit 100 RMB, it takes 5000 RMB to withdraw. Isn't this a scam?

Hong Kong China Hong Kong China 2023-05-04 22:36
Hong Kong China Hong Kong China 2023-05-04 22:36
Unable to Withdraw

Unable to withdraw money

There is no reason for the company to freeze customer funds at will. You can deposit but not withdraw. There is no guarantee for funds and compensation.

Hong Kong China Hong Kong China 2023-05-03 23:57
Hong Kong China Hong Kong China 2023-05-03 23:57
Unable to Withdraw

Cannot withdraw or deposit

The platform is unable to withdraw or deposit for several months. THe customer service is robot. I do not where to complain

Hong Kong China Hong Kong China 2023-04-07 10:22
Hong Kong China Hong Kong China 2023-04-07 10:22
Unable to Withdraw

They refused to give me my winnings

I deposited $309 in the company and won $375. Upon requesting my profits, they refused to hand over my profits.And the attached documents, there is a big fraud, as they mentioned that I am 993, and the withdrawal was 1.059, although I only deposited 309 dollars.In the other picture, it shows my transactions, and it was only one transaction, which is a deposit of 309This company does not give the customer profits and refuses to do so, and these documents prove that.Stay away from this scam company

Egypt Egypt 2023-03-10 20:13
Egypt Egypt 2023-03-10 20:13
Others

Server cannot be connected

Trash platform. The service cannot be connected. Neither via computer nor phone. My orders can only wait.

Hong Kong China Hong Kong China 2023-03-10 16:28
Hong Kong China Hong Kong China 2023-03-10 16:28
Resolved

CM Vietnam works irresponsibly HENRY PHAN

[SCAM PLATFORM CORNER] - Aximtrade Exchange (AximTrade Pty Limited) is from Singapore without any activity in Singapore My trading account at Aximtrade was created in August 2022. So far, the exchange said it lacked liquidity in VND and then refused to withdraw money. The CEO is Kelvin Tang (https://www.linkedin.com/in/kelvint36) constantly circling to not pay after days of negotiations. Kelvil Tang always says fast processing but I haven't seen the money yet. I suspect the platform is buying time to run away. The representative in Vietnam with the position of CountryManager, Henry Phan, does not provide enthusiastic support, does not take sides with customers, does not provide accurate information, and does not act as a bridge to help customers withdraw money. Currently, Henry Phan has deleted all information to remove traces as well as delete the support group. My account is completely valid because this is my deposit, not interest. I asked the exchange to provide deposit data, but the exchange circled and did not provide information, the floor with the reason that the liquidity of VND was lacking as an excuse to delay the withdrawal. Below is my account information showing withdrawal orders rejected by the exchange, and a conversation with the exchange about the payment time.

Vietnam Vietnam 2023-03-08 15:48
Vietnam Vietnam 2023-03-08 15:48
Resolved

Aximtrade Scam Money

I have loaded into aximtrade 100k USD. After 2 months of trading, I placed a withdrawal order of 30k, the exchange only paid 5k USD, the remaining amount requested to be withdrawn was not paid by the exchange. Aximtrade's representative in Vietnam, Mr. Henry, met me and said that the exchange is having problems and wait for more. I waited 1 month and for the 2nd withdrawal on 3/2/2023 my orders were suspended, and the exchange didn't pay. Mr. Henry deleted my support chat group and could not be contacted. I have contacted Mr. Kelvin and Ridz is the director in Singapore. And they sent me an email to ask me to pay on February 28 because now they run out of Vietnam Dong until March 5, and they still haven't paid me. aximtrade is a scam and not transparent

Vietnam Vietnam 2023-03-05 07:04
Vietnam Vietnam 2023-03-05 07:04
Resolved

Scam. Detaining money from customers who do not pay

I made a withdrawal from 13/02/2023 but Aximtrade did not pay, nor did I email any notification, almost 24 hours later, I contacted the exchange to say technical error, then the liquidity error, the error could not be transferred. VND and asked me to withdraw my money. So far I have done it again and have not received any money. If I don't receive it by February 15th, I will post all the proofs

Vietnam Vietnam 2023-02-15 00:00
Vietnam Vietnam 2023-02-15 00:00
Unable to Withdraw

Unable to withdraw

My account can not withdraw or deposit, the same for customers. The platform has been saying that the CNY in maintenance. They do not inform when it started or when it will be ended. I have been asking them, but they can not give an answer. Just ask us waiting Some customers have a few thousand dollars but can not withdraw

Hong Kong China Hong Kong China 2023-02-11 08:39
Hong Kong China Hong Kong China 2023-02-11 08:39
Unable to Withdraw

Unable to withdraw

Unable to withdraw for a month. The customer service it is repairing. The staff does not give answer and ask to wait.

Hong Kong China Hong Kong China 2023-02-09 08:14
Hong Kong China Hong Kong China 2023-02-09 08:14
Others

Aximtrade stucks and cannot operate everytime when there is a big trend. Lock the position and focibly close it. CLose the position when it does not reach the stop loss

Aximtrade every time there is a big trend when the card can not operate, have to wait for the burst after the smooth no one platform can compare, send an email to the platform to respond to give out the reason is insufficient margin, and there is also a lock position forced to close things, every time you send an email to respond to the reason is insufficient margin when you want to burst, lock position into the gold, simply can not find CNY deposit window, looking for all kinds of reasons to pit traders, trading when you Set a stop loss, some times there is not yet to give you a flat, these problems are a did not get solved, I hope that we are careful, do not be this kind of playing the flag of being monitored, but in the platform to mess up

Hong Kong China Hong Kong China 2023-02-02 06:24
Hong Kong China Hong Kong China 2023-02-02 06:24
Resolved

27 hours have passed。 There is a huge discrepancy in the customer service words that 2 hours to the account, the slowest 24 hours to the account, there is a serious discrepancy

Withdrawal is too slow, and the promised time is to arrive within 24 hours at the latest, and now it is impossible to guarantee the arrival time.

Hong Kong China Hong Kong China 2022-12-04 09:52
Hong Kong China Hong Kong China 2022-12-04 09:52
Others

False leverage

When I trade in a Demo account with Leverage 1:3000 with Equity 15$ can open 0.3 lots in EURUSD. however, when I apply it to a real account, it doesn't go well.

Indonesia Indonesia 2022-12-03 12:31
Indonesia Indonesia 2022-12-03 12:31
Severe Slippage

EURUSD and USTECH Severe Slippage in Trading

At the time of the News I made a pending Order with EA on EURUSD and USTECH but the Slippage that was given was too severe so the trade was minus. EURUSD Slippage 20 pips and USTECH Slippage 160 pips from the original trade

Indonesia Indonesia 2022-12-03 02:12
Indonesia Indonesia 2022-12-03 02:12
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