Global Broker Regulation & Inquiry App
Exposure

180 pieces of exposure in total

Unable to Withdraw

Unable to withdraw

I traded crude oil in ACY . On March 9th, I applied for the withdrawal, which it yet to be received yet. When I logged in to the platform again, my account was disabled. When I inquired the account manager, he said that I had violated the Australian law. How could? Having negotiated with ACY , I was asked to post the substantial material(on the following pic) to Australia. Before trading, the account manager said there is no limitation. So it is a simply scam platform which gives no access to fund. Hope WikiFX help me safeguard my rights and have it exposed. Take heed on it.

Hong Kong China Hong Kong China 2020-03-17 20:39
Hong Kong China Hong Kong China 2020-03-17 20:39
Unable to Withdraw

Unable to withdraw

I traded crude oil in ACY . On March 9th, I applied for the withdrawal, which it yet to be received yet. When I logged in to the platform again, my account was disabled. When I inquired the account manager, he said that I had violated the Australian law. How could? Having negotiated with ACY , I was asked to post the material(on the following pic) to Australia. I come form Hubei. Now all relevant departments are closed cuz of the coronovirus. Before trading, the account manager said there is no limitation. So it is a simply scam platform.

Hong Kong China Hong Kong China 2020-03-17 13:38
Hong Kong China Hong Kong China 2020-03-17 13:38
Unable to Withdraw

My account was banned. Hope the customer service of ACY cope with it.

My account was banned. Hope the customer service of ACY cope with it.

Hong Kong China Hong Kong China 2020-03-15 07:42
Hong Kong China Hong Kong China 2020-03-15 07:42
Unable to Withdraw

ACY gives no access to withdrawal due to black swan on crude oil.

As is known, the market of crude oil dropped sharply on March 9th. I went short on Friday and sold it on Monday, while my account was banned on Tuesday. Now the customer service is out of contact.

Hong Kong China Hong Kong China 2020-03-13 18:29
Hong Kong China Hong Kong China 2020-03-13 18:29
Others

When I made profits, ACY banned my account?

Having held position for one month, I made some profits while, without noticing me, ACY banned my account inexplicably. No one replied to my inquiry emails. Today, it sent me am email, explaining that it was due to trading verification. Do you only allow clients to lose money? Hope you unfreeze my account as soon as possible.

Hong Kong China Hong Kong China 2020-03-13 12:09
Hong Kong China Hong Kong China 2020-03-13 12:09
Unable to Withdraw

Unable to withdraw in ACY

On Friday, March 9th, I went short on crude oil. Due to Black swan on weekend, the price dropped to $10, resulting in a prohibition on my trading account. Having this exposed, I hope you stay away.

Hong Kong China Hong Kong China 2020-03-12 17:52
Hong Kong China Hong Kong China 2020-03-12 17:52
Scam

The agency didn’t give the commission. There was a high spread with the platform, leading to commission less than 20%.

1.The manager only told you that being an agent could earn commission. Actuality, it requires 3 accounts with $1000. 2. There is a high spread with the platform. The commission on EUR/USD is $5 per lot. 3. I was told that commission requires 3 accounts with $1000. 4. The service is in bad attitude.

Hong Kong China Hong Kong China 2020-03-06 16:40
Hong Kong China Hong Kong China 2020-03-06 16:40
Others

Disconnection

There was a server disconnection during 20:51 to 21:32 on March 3rd, and 1:01 to 117 on March 4th, as well as severe slippage with the platform. One can see from the the trend of XAU/USD.

Hong Kong China Hong Kong China 2020-03-04 08:42
Hong Kong China Hong Kong China 2020-03-04 08:42
Resolved

Severe slippage

My account became negative after forced liquidation due to severe slippage.

Hong Kong China Hong Kong China 2020-02-29 01:29
Hong Kong China Hong Kong China 2020-02-29 01:29
Resolved

The market of ACY skipped the take-profit price I set. But my position was closed compulsorily.

The market of ACY skipped the take-profit price I set. But my position was closed compulsorily. Last time, they told me to close position by myself, while they said the position would be closed regardless of stop-loss or take-profit. Fine, whatever you say.

Hong Kong China Hong Kong China 2020-02-25 12:18
Hong Kong China Hong Kong China 2020-02-25 12:18
Unable to Withdraw

ACY gave no access to profits and even closed the platform

ACY gave no access to profits and even closed the platform, emailing me that I violated their No.8 rule. Actually, there is no so-called trading rules. When I questioned them, the customer service didn’t reply to me anymore.

Hong Kong China Hong Kong China 2020-02-20 16:45
Hong Kong China Hong Kong China 2020-02-20 16:45
Severe Slippage

Severe slippage

There is a severe slippage with ACY. The customer service is out of contatct. The platform finds every excuse to escape the withdrawal.

Hong Kong China Hong Kong China 2020-02-14 08:03
Hong Kong China Hong Kong China 2020-02-14 08:03
Resolved

Why the withdrawal is unavailable?

Hope you give me a reasonable explanation.

Hong Kong China Hong Kong China 2020-02-10 15:28
Hong Kong China Hong Kong China 2020-02-10 15:28
Severe Slippage

The platform cliamed the 160-pip slippage was normal. Isn't it a scam?

The customer service of the platform claimed the 160-pip slippage was normal. Isn't it a scam?

Hong Kong China Hong Kong China 2020-02-10 08:35
Hong Kong China Hong Kong China 2020-02-10 08:35
Severe Slippage

Severe slippage led to clients’ losses!

On 16th, I traded US30 in ACY platform. Since this was the first time I traded forex, I suffered huge losses! The customer service kept shirking! There was a 10-pip slippage with the platform, let alone fund security! What’s more ridiculous, the service responded that the figure shown in the platform wasn’t the real profit! The platform will never let you profit!

Hong Kong China Hong Kong China 2020-01-22 19:02
Hong Kong China Hong Kong China 2020-01-22 19:02
Severe Slippage

Severe slippage during NFP

On last December 6th, NFP, there was a $11 spread with the platform. But the account manager claimed that it was normal.

Hong Kong China Hong Kong China 2020-01-17 14:48
Hong Kong China Hong Kong China 2020-01-17 14:48
Resolved

Forced liquidation caused by severe slippage in ACY .

Forced liquidation caused by severe slippage in ACY . It kept shirking.

Hong Kong China Hong Kong China 2019-12-31 19:43
Hong Kong China Hong Kong China 2019-12-31 19:43
Scam

140000 RMB was lost

In last July, I was pulled into a group by a netizen named Bing Xin. Now I have been removed off. They kept sending profit screenshots, boasting that they have invited 30 badass to give order recommendation and had challenged to earn 1 million bucks from $3000 within 4 months. And they also claimed that they were setting a group to earn 1 million bucks. Sending account-opening link, they induced us to open accounts and download their software. We were told to deposit $1000 to enter the VIP order recommendation group, in which there were teacher gave instructions. At first, I didn’t care much about. But up to now, I have made a loss of more than 140000 RMB. Having reported to relevant department, I got no responds.

Hong Kong China Hong Kong China 2019-12-25 15:17
Hong Kong China Hong Kong China 2019-12-25 15:17
Others

Scam ACY only agreed to compensate $3000.

ACY scammed me $65000 and only agreed to compensate $3000. Please stick together to report it!

Hong Kong China Hong Kong China 2019-12-09 15:23
Hong Kong China Hong Kong China 2019-12-09 15:23
Unable to Withdraw

Unable to withdraw

The withdrawal applied on June 1st hasn’t been received yet on 4th, while the fund had been deducted from the account.The platform claimed that it needed 3 workdays.Then they remitted the fund to my account without my permission,thus the withdrawal was unavailable.I haven encountered with the situation before.I kept trading and made all losses!

Hong Kong China Hong Kong China 2019-11-26 17:39
Hong Kong China Hong Kong China 2019-11-26 17:39
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