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Mauritius|2-5 years|
Regulated in Mauritius|Retail Forex License|MT5 Full License|Global Business|Medium potential risk|Offshore Regulatory|


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MT4/5 Identification

MT4/5 Identification

Full License

Server Name
NeotradesCapitalLtd-Real MT5
Server Location United Arab Emirates


+230 52970964
NEO CAPITAL MARKETS 1ST Floor River Court, 6th St Denis Street P.O Box 1079, Port Louis 11328, Mauritius


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Contact number


+230 52970964


+971 42783452


+57 6028912412

Broker Information


Company Name

Neotrades Capital Ltd.

Company Abbreviation


Platform registered country and region


Company website

Pyramid scheme complaint


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WikiFX Risk Alerts
Previous Detection : 2024-04-17
  • The Mauritius FSC regulation with license number: C185992 is an offshore regulation. Please be aware of the risk!

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Pyramid scheme complaint


LETTER OF APPEAL: NEOTRADER AND THE INVESTOR COMMUNITY! I am an investor on the floor with a registered trading account The person who guided me to open an account with zalo nick name: A HOANG, after the application was approved. Someone called me and introduced himself as an employee of the exchange who was assigned to monitor and support my account throughout the transaction process. His telegram username is: @Minhvy68, investment consulting on buying and selling gold and stocks. . This person asked me to deposit with a deposit of 1000 USD and receive a bonus of 1000$ on January 24, 2024 and I make transactions with the exchange from this date. During the transaction, I linked my wallet to my bank account but it didn't work. I asked her and she didn't answer. After a period of trading, my account was burned (deposit and Bunos). Later, I joined a group with someone claiming to be an expert on a floor specializing in education and consulting (Live investment on Neotrader floor) with his own zalo group and telegarm nickname: Adam Hoang. I was contacted and instructed to deposit money back into the exchange with a 100% bonus. I deposited $1,000 and received another $1,000 in KM on February 28, 2024. I sent the bill to Adam Hoang. This person said do you want @Minhvy68 to continue supporting you? Because I was not loyal before, I asked to change to another person. There are others who advise, but it's no different from @Minh vy 68, so I trade on my own. After 1 period of trading, my account has increased to nearly $5,000 (both principal and interest). During the transaction process, I often linked my wallet to the bank but all failed. Then I contacted @Minhvy68 to help me link my wallet to my bank account so I could withdraw money. This person said that my profile has been managed by someone else so it cannot be processed. I earnestly asked her to contact the superiors associated with the wallet so I could handle personal matters and on March 11, 2024, she said the exchange had agreed to let me withdraw money and said: Guys. Just finished the meeting, there is a 100% bonus promotion for anyone who deposits 3000$ or more and includes 1 gold implant worth 730$ and only I can withdraw 2000$ (the original money I deposited on January 24 and 2/28, the profit cannot be withdrawn) She said that when you successfully withdraw $2,000, you will deposit $3,000 again to receive promotional money, and 01 tael of gold and promised to help me withdraw $1,000 principal and $730 bonus. out to cover personal expenses) March 12, 2024 at 05:41:20 my withdrawal order was successfully processed and the money returned to my account. Then I recharged $2000 according to the instructions on the Web to account: 1039520092 account holder TRAN THI LOAN at VCB bank - Joint Stock Commercial Bank for Foreign Trade of Vietnam. with transaction code ACSP/RZ226645. Next, at 10;41;00 (Vietnam time) on March 12, 2024, I deposited another 1000& into the above account with transaction code Q1804286. When completed, the account only received a bonus of $500 and the bonus and gold. ($730 and 100% bonus) is not available. After completing the deposit, I sent this deposit bill to @Minhvy. This lady said she had received my application and forwarded it to the superiors to wait for approval and said she would finish it by early afternoon and make the withdrawal order. When I contacted her again in the afternoon, she said she wouldn't approve until 5pm. Around 4:00 p.m. on the same day, someone called me from my telegram account saying he was from Neotrader and read my name, my MT5 trading account, and informed me that I had a withdrawal order but because the wallet had not yet been linked to my bank account. So you need to execute this platinum code transaction order to link and withdraw money. I made a buy order as they told me with a volume of 3.0, my account was negative by $2,700, then she told him to enter a sell order with volume so I followed. Immediately my account had negative principal and bonus. I quickly contacted Minh Vi and she told me I had been scammed and asked me to handle it so he had to recharge the amount of $3,000 to save the account from being burned. I didn't agree and said I couldn't have the money. She told me how much money I could get and I would support you to save my account, but I knew I had been scammed so I didn't follow up to deposit. After this happened, I posted to the Zalo group with expert ADam Hoang and was blocked and kicked out of the group. @Minh vy changed his telegram account. The person who called me said he was trading platiium code, but I didn't know I was scammed. I am mentioning it here with attached evidence, hoping that the floor and the community can help me regain justice and if the floor is honest, it will protect its reputation as well as the rights of genuine investors. . Any information I would like

2024-03-29 15:46

Neotrades · Company Summary

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

Neotrades Review Summary
Founded 2021
Registered Country/Region Mauritius
Regulation FSC(offshore regulatory)
Market Instruments Forex, Shares, Commodities, Indices, Bonds, and ETFs
Demo Account Available
Leverage 1:400
EUR/USD Spread N/A
Trading Platforms Metatrader 5
Minimum Deposit N/A
Customer Support Phone, Email, Address

What is Neotrades?

Neotrades is a brokerage company that offers online trading services to individuals and institutional clients. It provides access to various financial markets, including currencies, commodities, indices, and cryptocurrencies. Neotrades typically offers a range of trading instruments, customizable trading platforms, charting tools, and order execution services to facilitate trading activities.

We will examine this broker's attributes from a variety of angles in the following post, giving you clear and organized information. Please continue reading if you're curious. To help you quickly comprehend the broker's qualities, we will also provide a concise conclusion at the end of the piece.

Neotrades' home page

Pros & Cons

Pros Cons
· Wide range of financial instruments · No info on minimum deposit amount
· Advanced trading tools and features · Customers being unable to withdraw their funds
· Offers multiple account types
· Customer support through various channels

Neotrades Alternative Brokers

There are several alternative brokers to neotrades that you may want to consider, depending on your trading needs and preferences. Here are some examples:

  • IG - a reputable broker that offers forex, stocks, commodities, and indices for trading. It is regulated by top-tier authorities and provides a comprehensive range of research and educational resources.

  • XM - a well-regulated broker that offers forex, commodities, stocks, and cryptocurrencies for trading. It provides competitive spreads, leverage of up to 1:888, and a range of trading platforms.

  • FBS - FBS is an international online forex and CFD broker. It offers various trading instruments, including currency pairs, commodities, indices, and cryptocurrencies.

It is essential to conduct thorough research and evaluate each broker's pros and cons before opening an account and trading with real money.

Is neotrades Safe or Scam?

The Financial Services Commission (FSC) of Mauritius is a government agency that regulates financial services in Mauritius. However, the FSC does not regulate offshore companies, such as Neotrades. This means that Neotrades is not subject to the same regulations as companies that are regulated by the FSC.

If you are considering investing with Neotrades, I would strongly advise against it. You could lose all of your money.

Here are some tips for avoiding investment scams:

Only invest with companies that are regulated by a reputable financial regulator.

Do your research before investing in any company.

Make sure that you understand the risks involved in any investment.

Never invest more money than you can afford to lose.

If you think that you may have been scammed by Neotrades, you should contact your local law enforcement authorities. You may also want to contact the FSC of Mauritius.

FSC license

Market Instruments

Neotrades offers a wide variety of market instruments across various asset classes, including forex, shares, commodities, bonds, indices, and cryptocurrencies.

  • Forex: As a forex broker, neotrades provides access to the currency markets through major, minor, and exotic currency pairs. Customers can trade these pairs through MetaTrader 4, a popular trading platform known for its intuitive design and powerful trading tools.

  • Shares: neotrades also provides access to shares trading on stock exchanges worldwide. Customers can trade shares in some of the world's most well-known companies, such as Amazon, Apple, Coca-Cola, and Microsoft. Educated traders can take advantage of trading opportunities in some of the most volatile products currently available.

  • Commodities: As a commodities broker, neotrades offers trading opportunities in several different products, including precious metals, energies, and agriculturals. Customers can trade products such as gold and silver, crude oil and natural gas, and agricultural staples such as corn and wheat.

  • Bonds: Bonds are also available for trading, including US Treasury bonds, which are government-backed, and corporate bonds from well-known companies.

  • ETFs:It allow traders to gain exposure to a wide range of assets with ease, providing diversification and flexibility in their investment strategies.

  • Indices: represent a basket of stocks or other assets that measure the performance of a particular market or sector. neotrades provides traders with the option to trade indices, which can serve as indicators of overall market sentiment and economic performance. Traders can speculate on the direction of an index, such as the S&P 500 or the FTSE 100, through various trading strategies.

In summary, neotrades provides a range of market instruments across different asset classes, enabling traders to diversify their portfolios and take advantage of trading opportunities in various markets depending on their preference and risk appetite.


Neotrades offers three different account types: Standard, Advanced, and Expert accounts, each with varying features and minimum deposit requirements.

The Standard account is the basic account option offered by neotrades. It typically requires a lower minimum deposit compared to the other account types. Traders with a Standard account can access a range of trading instruments and utilize basic trading features provided by the platform. This account type is suitable for beginner traders or those who prefer a simpler trading experience.

The Advanced account is a step up from the Standard account, offering additional features and benefits. It usually requires a higher minimum deposit compared to the Standard account. With an Advanced account, traders can enjoy enhanced trading conditions and access to more advanced trading tools and resources. This account type is suitable for traders who have some experience in the markets and are looking for additional trading capabilities.

The Expert account is the most advanced account option offered by neotrades. It typically requires the highest minimum deposit among the three account types. However, they doesn't openly reveal the minimum deposit amount for each account type.Traders with an Expert account can benefit from the full range of advanced features and tools provided by the platform. This account type is suitable for experienced and professional traders who require sophisticated trading features, extensive market analysis tools, and additional support services.

It is important for traders to carefully consider their trading experience, goals, and financial capabilities before selecting an account type. The minimum deposit requirements associated with each account should also be taken into account, as they may vary depending on individual preferences and budgets. However, Neotrades doesn't openly reveal any info on the minimum desopit requirement for each account type.

Account Types


Neotrades offers maximum leverage of 1:400 to its traders, which allows them to open positions that are larger than their account balance.

Leverage is a tool that traders use to increase their potential profits, but it also increases their exposure to the market and amplifies their risk of potential losses. For example, if a trader has $1,000 in their trading account and uses 1:400 leverage, they can potentially open positions up to $400,000.

At the same time, users need to be aware that the higher the bar, the higher the risk.

Spreads & Commissions

Neotrades, as a brokerage, offers different spreads for various trading instruments. In the case of the EUR/USD currency pair, it mentions that the spread starts from 1.0 pips. The spread refers to the difference between the buying (ask) price and the selling (bid) price of a particular instrument. A lower spread generally indicates a more competitive pricing model for traders.

Regarding commissions, it appears that Neotrades does not disclose specific information on commissions charged for trades. This may suggest that their pricing structure focuses primarily on spreads and does not include separate commission fees for trades. However, it is important to note that this information is provided based on a general understanding, and to get accurate and up-to-date information about spreads and commissions, it is advisable to visit Neotrades' official website or directly contact their customer support. They will be able to provide more detailed information regarding the specific spreads and any additional commission charges associated with trading on their platform.


Trading Platforms

Neotrades offers a range of trading platforms that cater to the needs of various types of traders. These platforms are designed to enable traders to access the financial markets from multiple devices and trade across various markets using advanced trading tools and features.

MT5, as the newer version, offers features such as multiple order types, depth of market (DOM) functionality, and a wider range of financial instruments, including stocks and futures. It also allows for hedging positions.

MT5 Mobile

Here is a table comparing the trading platforms offered by neotrades with three other forex brokers - IG, XM, and FBS:

Broker Trading Platforms
neotrades MT5, MT5 Mobile
IG MetaTrader 4, ProRealTime, IG Web Platform, L2 Dealer
XM MetaTrader 4, MetaTrader 5, WebTrader, MobileTrader
FBS MetaTrader 4, MetaTrader 5, WebTrader, FBS Trader

Trading Tools

Neotrades offers several trading tools, including copy trading and PAMM accounts, to assist traders in their investment strategies.

Copy trading is a popular feature provided by neotrades, allowing traders to automatically replicate the trades of successful and experienced traders. With copy trading, traders can easily follow and copy the trades of professional traders, with the aim of replicating their success and generating profits. This tool is especially beneficial for beginner traders who may lack experience or knowledge in the markets. By copying the strategies of experienced traders, they can potentially improve their trading performance and gain insights into successful trading strategies.

PAMM (Percentage Allocation Management Module) accounts are another trading tool offered by neotrades. PAMM accounts allow traders to invest in a managed account, where a professional trader or money manager makes trading decisions on behalf of the investors. Investors can allocate a percentage of their funds to the PAMM account, and their profits or losses will be proportional to their investment. PAMM accounts provide an opportunity for traders to benefit from the expertise of professional traders, while also diversifying their investments.

It is important to note that while these trading tools can be useful, they do not guarantee profits and trading carries risks. Traders should carefully consider their investment goals, risk tolerance, and conduct thorough research before utilizing any trading tools or engaging in trading activities.

Trading Tools

Deposits & Withdrawals

Neotrades provides several payment methods for deposits and withdrawals, as indicated by the icons displayed on its website. These payment methods include Maestro, Skrill, Neteller, Trustly, Visa, and MasterCard. However, without specific information from Neotrades regarding the deposit and withdrawal process, it is difficult to provide detailed insights on how these transactions are conducted. Traders interested in depositing or withdrawing funds should visit Neotrades' official website or contact their customer support for accurate and up-to-date information on the deposit and withdrawal methods available, as well as any associated fees or processing times.

Payment Options

Customer Service

Neotrades is committed to offering exceptional customer service to its clients. They provide both online and offline messaging services to cater to the diverse needs and preferences of their customers.

They have offices in several countries around the world and you can call your local number(see below),or send them a message on website.

Mauritius: +230 58690044

UAE: +971 42473690

Vietnam: +42 444582034Panama: +507 8336928Chile: +56 512472780Mexico: +52 7752200013Colombia: +57 6028912412Ecuador: +593 963871833Brazil: +55 6140427533

Address: NEO CAPITAL MARKETS, 1ST Floor River Court, 6th St Denis Street, P.O Box 1079, Port Louis 11328.

Customer Service


Neotrades operates as a trading platform that offers various trading instruments and services to traders. However, it is important to note that this company is not regulated, which raises concerns about the safety and credibility of their operations.

On the positive side, neotrades provides copy trading and PAMM accounts, which can be useful for traders seeking to replicate the success of experienced professionals or diversify their investments.

However, the lack of regulation is a significant drawback. Regulation ensures that a company operates within legal boundaries, adheres to certain standards, and offers investor protection. Without regulation, there is an increased risk of fraudulent activities and potential loss of funds. Additionally, concerns about withdrawal issues and scams associated with neotrades further raise doubts about the company's reliability.

In conclusion, it is crucial to exercise caution when considering neotrades as a trading platform. The lack of regulation poses significant risks, and the concerns surrounding withdrawal issues and scams are alarming. Traders should thoroughly research and consider the potential drawbacks and risks before entrusting their funds to an unregulated platform like neotrades. It is advisable to explore alternative options and seek advice from financial professionals to ensure the safety and security of investments.

Frequently Asked Questions (FAQs)

Q1:Does neotrades offer the industry leading MT4 & MT5?

A1: Yes. It offers MT5.

Q2:Does neotrades offer demo accounts?

A2: Yes. it is available.

Q3: Is neotrades regulated?

A3:No. It is offshore regulated by FSC.

Q4:How can I contact the customer support team at neotrades?

A4:You can contact with them by the tel infos and online messaging on the website.

User Reviews

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more than one year
When asked about language support, I requested Korean and was pleasantly surprised when a representative reached out to me in my preferred language.
2024-03-08 14:18
more than one year
I must say, Neotrades is a forex broker that has truly reshaped my trading experience. The account-opening procedure was straightforward and smooth, and their customer support was there, guiding me through each step. They exhibited a rare combination of professionalism and amicability that you don’t always come across in this industry. Let's talk spreads and commissions. One word - fantastic! Neotrades offers incredibly low spreads and commission-free trading - a mix that maximises the profitability and affordability of my trades. This great duo has indeed increased my joy of trading! Now onto their trading platform - top-notch! The platform’s performance is excellent, providing accurate real-time data without any annoying lag. In a world where a delay of seconds can make a significant difference, this feature can’t be praised enough! A fond memory revolves around trading the GBP/USD pair. Based on my analysis and the real-time signals provided by Neotrades, I predicted an upward trend and initiated a long position. Their quick order execution ensured my trade was placed instantly and accurately, reducing the chances of slippage. When GBP actually rallied as predicted, I minted a handsome profit, adding another success story to my trading journey.
2023-11-30 15:24
more than one year
I've had such a great journey with Neotrades! Their account opening process is straightforward, their platform is amazing and they're really committed to education. Plus, dealing with financial matters is a breeze with them. All around, a very client-focused broker. Thumbs up from me!
2023-11-28 16:42
lan anh9817
the signal is good, in general, the rate of 75% deposit and withdrawal is super fast, faster than xness , but it takes a bit longer to authenticate at first. should invest
2023-06-28 17:48
more than one year
Great Customer Service.
2023-03-30 22:16
more than one year
Guess what? In spite of paying a significant amount of money to open an account, I was not assigned a dedicated account manager, and when I reached out with questions, they often went unanswered. This lack of support left me feeling frustrated and dissatisfied with the service provided. Jesus, how blind I was at that time!
2023-03-22 13:35
more than one year
Tried this trading platform and my investment has been growing quite well. I also recently got some money out and I'm very happy with my Account Manager. I'm in contact with him weekly and he's always available to speak to me.
2023-03-06 16:51
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