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小明2013
Taiwan
The withdrawal on Dec. 9 has not yet been made. I have reported to the customer service, but the customer service has no intention of responding. Then I also withdraw the money yesterday. So far the customer service has no intention of returning it. Everyone should be careful about this company.
Exposure
2022-12-15
彥均
Taiwan
Withdraw 1000 dollars. Said to wihdraw, but cannot do it for a long time.
Exposure
2022-12-03
彥均
Taiwan
Wanna withdraw 1000 dollars, but the customer service keeps delaying it and disappeared. No respond at all.
Exposure
2022-12-02
崔树林
Taiwan
No major complaints, just a reliable service overall. The platform is easy to get around, and they keep things up-to-date.
Positive
2024-08-22
.AA
Taiwan
Everything is fine, but the withdrawal is too slow. If it weren't for the withdrawal of money, I would definitely give them five-star praise. But I really can't bear the fact that the withdrawal speed is too slow. One day, one day, the flowers are all gone. Please hurry up!
Neutral
2022-12-15
FX1155080593
Hong Kong
The customers of this platform are terrible and unprofessional! I asked them some transaction-related questions, such as account opening process, withdrawal process, fees, etc. It took a long time to reply, and the answers were very unprofessional. Fortunately, I have not started using this platform yet.
Neutral
2022-12-13
哦哦URL魔图
Peru
So far, I think matsui's service lives up to its reputation, but since my native language is Spanish, I'm having a hard time handling it. If you want to become a big international brand, I think it is essential to offer multilingual services.
Positive
2022-11-22
rockfort招商
Hong Kong
The stock exchange is so complicated. Much more difficult than forex trading, I think. There are all sorts of messy fees... The bottom line is that this broker's trading information is not transparent enough! I don't know what the minimum initial amount of is, I also have no idea on their trading condition...What a mess!!!
Neutral
2022-11-18
十指丶紧扣°
Hong Kong
I want to trade forex pair, and someone recommends me this securities company. Their customer support is excellent, indeed. But I decide not to try it, as its website design is confusing. I don’t want to waste too much time on it.
Neutral
2022-11-17