Unable to withdraw and this broker does not care anything outside australia

I used this broker two years ago. At that time, I saw that he had an ASIC license, and he had opened their VIP account with a friend. It cost 1 million US dollars to open it. Later, our deposit also exceeded 1 million US dollars. (As shown in the screenshot of FX BLUE in the attachment), it took a while to not give out the money. The reason is that the VIP account threshold was raised to 2.5 million US dollars. In February of this year, I decisively decided to close the account and clear all the funds, but the point is that the broker did not refund all the funds for a bunch of strange reasons, at least deducted more than 20% of the liquidated damages, and wrote the rules when opening an account. 10,000 US dollars, and then did not say that the threshold would be raised, nor did it say that there would be punitive deductions for closing the account. Forex Tianyantong, a brokerage that did not clearly write such rules, can give 8 points?????????? ??????????????? Later, according to the proportion of our VIP account, I should have received 61,915 US dollars. The broker also insisted on paying the money twice. The first one gave me the first 39,626.22 US dollars in 2021/5, and wrote in the MAIL. After we received the first one, we replied and confirmed to them that we received the first one before sending the second one. The point is that all people (about 60 people in total) must reply to them before they are willing to send the second one. At that time, 2021/ We replied all 6 years ago, and the result!! They even deleted the contact mailbox with us!! (For example, the attached photo was sent to them by me, but there is no such mailbox at all) and I don't know how to delay it until this year. At the beginning of the year, the second $5,059 was refunded to me, but it was still more than $17,000 short of my funds when we closed the account!!! Later, I decided to send a letter directly to Keith Hockley, a licensee of this brokerage, The reply from the brokerage licensee said that ACDEX has not received any funds from me. If you have any questions, please contact the financial unit in your own country. I only care about Australia. , I later provided him with all the information about our deposit account and asked him if this is your brokerage ACDEX? He just replied that I was not his ACDEX (such as the attachment), and hoped not to help such a black-hearted broker who only publishes news for marketing. We have already been deceived by 60 people, with a total of more than 1.18 million US dollars, and this broker can still be in Taiwan continues to publish news to defraud money, I hope the brokerage will refund the money as soon as possible, and advise other people who want to choose a brokerage not to use ACDEX