No withdrawal and this licensee holder disregards countries other than Australia

Content: I used this broker two years ago. At that time, I saw that he had an ASIC license, and he and a friend set up their VIP account. It cost one million US dollars to open it, but it took a while and he didn't give it. The reason for withdrawing money is that the threshold for VIP accounts has been raised. At that time, I wanted to say that this brokerage was very problematic, and it was simply fundraising. So in February 2021, I decided to close the account and clear all the funds, but the point is here. , This brokerage did not refund all the funds for a bunch of strange reasons, at least deducted more than 20% of the liquidated damages, wrote a rule of 1 million US dollars when opening an account, and then did not say that the threshold would be raised, nor did it say that there would be penalties for closing the account. Sexual deduction. Later, according to the proportion of our VIP account, I should have received 61,915 US dollars. The brokerage also insisted on paying the money twice. It was written in the MAIL that after we received the first payment, we would reply to them after confirming that we received the first payment before sending the second payment. The point is that we are willing to send the second payment only after all the people (about 60 people in total) have replied to them. , we all replied before 2021/6, the result!! They even deleted the contact mailbox with us!! (For example, I sent the attached photo to them, but this mailbox does not exist at all) Then I don't know how to delay until the beginning of this year, only to refund the second $5,059 to me, but it is still more than $17,000 short of my funds when we closed the account!!! Later, I decided to send a letter directly to Keith Hockley, a licensee of this brokerage, replied that ACDEX has not received any funds from me. If you have any questions, please contact the financial unit in your own country. I only care about Australia (the above is what I have translated). To the effect, I put the original text in the attachment), I later provided him with all the information of our deposit account, and asked him if this is your brokerage ACDEX? He replied that I am not his ACDEX (such as the attachment)