Global Broker Regulation & Inquiry App


The WikiFX Score of this broker is reduced because of too many complaints!


Hong Kong|2-5 years|
MT5 Full License|Regional Brokers|United States Common Financial Service License Unauthorized|Suspicious Overrun|High potential risk|


Rating Index

MT4/5 Identification

MT4/5 Identification

Full License

Server Name
HeHuanGlobal-Server MT5
Server Location Hong Kong

Shop 8, 11/F, Wang Fai Industrial Building, 29 Liu Hop Street, San Po Kong, Kowloon, Hong Kong
The WikiFX Score of this broker is reduced because of too many complaints!


VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core



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Contact number

Broker Information


Company Name

HeHuan Global Limited

Company Abbreviation


Platform registered country and region

Hong Kong

Company website

Pyramid scheme complaint


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Warning: Low score, please stay away! 4
Previous Detection : 2024-06-23
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 11 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • United StatesNFA (license number: 0549477) The regulatory status is abnormal, the official regulatory status is Unauthorized. Please be aware of the risk!
  • This broker exceeds the business scope regulated by United States NFA(license number: 0549477)National Futures Association-UNFX Non-Forex License. Please be aware of the risk!

WikiFX Verification

HeHuan · WikiFX Survey

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Pyramid scheme complaint
Unable to Withdraw

Unable to withdraw money, frozen account

My trading account can only deposit money, not withdraw money! They want me to join VIP to withdraw money. Reward me $38888USD, transfer it to my trading account, and immediately ask me to pay $300000USD, I feel that this is a scam, and I don't have the funds, so I ask to withdraw and deduct $38888USD from my account! They disagreed and froze my account. I have communicated with customer service many times and asked me to transfer $38888USD from the bank. I think it is cheating. My trading account has enough balance to be deducted.

2022-08-29 08:31

I meet a fraud platform

Hello, on June 25, 2022, I met a person named Yang Rui on the Internet. He introduced me to the gold huhang platform to speculate on Bitcoin. I deposited a total of 10,780 US dollars on July 19, 21, 26, and 30, and I came out on the 24th. Gold 1,000, during which this person named Yang Rui deposited money into my account twice, once on July 21 for 5,000, and once on July 31 for 35,000. But on August 12th and 13th, I applied for a withdrawal 3 times, but they were unsuccessful. I contacted the customer service, and the customer service replied that because someone who was not in my name made two calls into my account, they suspected that I was laundering money and put the money in my account. My account is frozen and I will pay another $5,000 if it is unfrozen. I realize I've run into scammers and scammer platforms, and I implore you to help me solve the problem and get me out of the $10,780 I put in, it's all my hard-earned money. I would like to say here first, thank you. Looking forward to your reply.

2022-08-14 01:12
Unable to Withdraw

Hehuan Is a fraud

I invested about a lot with this firm over the since February , and rencenly , they issued me an email informing me that my activities were unlawful and that I had to pay a nearly $21,000 fee before I could continue trading or request a withdrawal. I repeatedly reached out to customer care to enquire about what exactly was prohibited about my business, but I never heard back. the withdrawal did not go through. Assetsclaimback/com assets. Without them, they would have held my money in their possession forever.I requested a withdrawal after paying the US$21,000 fee, but it hasn't been done yet, and I've already invested all of my money but i didn’t lose it all.

2022-11-01 17:43
Unable to Withdraw

HeHuan is 100% scam trading platform! the official website is closed, and the scam continues! lawlessness! warning investors!

My trading account has been frozen for over eight months! Unable to withdraw money! Their customer service and company manager Aileen are still in communication with me! Ask me to return the company's VIP reward of $38888usd, I ask you to unfreeze my account, take it out and return it! They disagreed and asked me to make another bank transfer! They swear to God and guarantee their family, because the company's regulations cannot be changed, many times [d840][dd18] promised that my account balance of 4.17usd million funds is real, earned through a large number of transactions, as long as I return...$38888, it will be You can unfreeze and withdraw the account balance of 4.17 million US dollars! These days I promised to transfer money via bank, and they agreed, and asked for the bank account number on the company's account, they couldn't get it, but gave me a private account. I said that I can write a bank cash check and send it to the company's financial hand! They were speechless, completely exposing the ugly face of fraud! Attached below is the screenshot of the communication on WhatsApp

2023-02-22 16:14

    HeHuan · Company Summary

    Aspect Information
    Company Name HeHuan
    Registered Country/Area Hong Kong
    Founded Year N/A
    Regulation No License
    Minimum Spread From 0.0 pips
    Trading Platform MT5
    Tradable Assets Forex, Stock Index, Energy, Metals, Commodities
    Customer Support Phone & Email Support, Live Chat
    Deposit & Withdrawal VISA, MasterCard, Maestro, Skrill, Neteller, WebMoney, Bank Transfer, Local Transfers, VLoad

    Overview of HeHuan

    HeHuan is a brokerage platform operating in Hong Kong, offering trading services without a specific regulatory license. Traders considering HeHuan should be aware of the potential risks associated with trading on an unregulated platform. The minimum deposit requirement is not disclosed, so prospective clients will need to contact HeHuan directly for accurate and up-to-date information.

    The platform offers a maximum leverage level that is unspecified. Traders should exercise caution when utilizing leverage as it can magnify both profits and losses. HeHuan claims to provide competitive spreads, starting from 0.0 pips, though the actual spreads may vary depending on market conditions.

    The trading platform offered by HeHuan is MT5 (MetaTrader5), known for its advanced features and user-friendly interface. Traders can access a range of trading assets, including Forex, Stock Indices, Energy, Metals, and Commodities. In terms of payment methods, HeHuan accepts various options such as VISA, MasterCard, Maestro, Skrill, Neteller, WebMoney, Bank Transfer, and Local Transfers. Customer support is available via phone, email, and live chat, allowing traders to seek assistance and address any concerns they may have while using the platform.

    Is HeHuan safe to trade with?

    HeHuan is operated by HeHan Global Limited, whose registered address is Shop 8, 11/F, Wang Fai Industrial Building, 29 Liu Hop Street, San Po Kong, Kowloon, Hong Kong.

    Unfortunately, we feel HeHan has let us down when it comes to enforcing rules and regulations. This broker has been confirmed to be outside of the purview of any regulatory bodies. In light of Please be aware of the considerable risk associated with trading with an offshore, unregulated forex broker.

    Pros and Cons

    HeHuan offers several advantages to its clients. Firstly, traders have access to a wide range of trading instruments, including Forex, Stock Index, Energy, Metals, and Commodities. This allows for diversification and the opportunity to explore various markets. Additionally, HeHuan provides both demo and live accounts, enabling traders to practice their strategies in a risk-free environment and engage in real-money trading when ready. The availability of a multilingual website ensures accessibility for traders from different regions, enhancing their user experience. Furthermore, HeHuan offers a variety of payment methods, providing convenience and flexibility to clients for deposits and withdrawals. The customer support options, including email, online chat, and a registered office address, demonstrate their commitment to assisting traders with any questions or concerns they may have.

    On the other hand, there are some drawbacks to consider when trading with HeHuan. The lack of disclosed minimum deposit requirement and specific information on maximum leverage may make it challenging for potential clients to assess the financial requirements and risks involved. Additionally, the absence of regulatory information and licensing details raises potential uncertainties about HeHuan's compliance and oversight. The limited educational resources offered by HeHuan may also be a disadvantage for traders seeking comprehensive learning materials and support. Furthermore, the lack of information on different account types may limit customization options for traders with varying preferences and trading needs.

    Pros Cons
    Access to various trading instruments Lack of disclosed minimum deposit requirement
    Availability of demo and live accounts No specific information on maximum leverage
    Multilingual website for broader reach Lack of regulatory information and licensing
    Wide range of payment methods available Limited educational resources provided
    Accessible customer support options No information on account types

    Market Instruments

    HeHuan provides traders with access to a wide range of trading instruments, offering a diverse selection of trading assets through its brokerage platform. Clients can trade various types of assets, including Forex (foreign exchange currency pairs), Stock Index, Energy (such as oil and gas), Metals (such as gold and silver), and Commodities. This extensive range of trading instruments allows traders to explore different markets, diversify their portfolios, and take advantage of various market opportunities. By offering access to these diverse asset classes, HeHuan aims to cater to the trading preferences and strategies of its clients.

    Account Types

    HeHuan offers its clients the choice between two types of trading accounts: a demo account and a live account. The demo account allows traders to practice and familiarize themselves with the trading platform and strategies in a risk-free environment using virtual funds. On the other hand, the live account enables clients to engage in real-money trading, allowing them to trade with their own funds and potentially generate profits. By offering both account types, HeHuan caters to traders with different levels of experience and objectives in the financial markets.

    Trading Platform

    HeHuan offers its clients access to the widely-used MT5 (MetaTrader 5) trading platform, which is available for Desktop, Mobile, and Web terminals. Traders can benefit from the platform's versatility and convenience, allowing them to analyze market activity, place trades, and integrate automated trading systems seamlessly. The platform's workspace, including the use of Expert Advisors, provides a comprehensive trading environment. With all the necessary features and tools integrated into a single interface, traders have everything they need to start trading on the financial markets efficiently.


    Deposit & Withdrawal

    The specific minimum deposit requirement for HeHuan is not disclosed. However, clients of HeHuan have the flexibility to make deposits and withdrawals using various trading instruments, including Forex, Stock Index, Energy, Metals, and Commodities. This diverse range of options allows clients to choose the instruments that align with their trading preferences and investment goals when funding their trading accounts or withdrawing funds.


    Customer Support

    The HeHuan website is available in multiple languages, catering to traders from different regions. Traders can contact HeHuan for any inquiries or concerns regarding their accounts or trading through various methods. They can reach out via email at or engage in online chat for immediate assistance. In addition, HeHuan's registered office address is Shop 8, 11/F, Wang Fai Industrial Building, 29 Liu Hop Street, San Po Kong, Kowloon, Hong Kong. Traders can use these contact methods to communicate with HeHuan and obtain the necessary support and information they require.


    In conclusion, trading on the financial markets, including instruments like foreign exchange, futures, CFDs, and other financial contracts, entails both advantages and disadvantages. The use of leverage can amplify potential profits, but it also increases the risk of substantial losses. It is crucial for individuals to carefully assess their risk tolerance and suitability for this type of investment activity. While trading offers opportunities for financial growth, it comes with inherent dangers that require thorough understanding and diligence. Seeking professional advice, conducting proper research, and making informed decisions are vital to navigating the complexities of the financial markets successfully.


    Q: What are the risks associated with trading on the financial markets?

    A: Trading on the financial markets involves inherent risks due to the complex nature of instruments such as foreign exchange, futures, CFDs, and others.

    Q: How does leverage affect trading on the financial markets?

    A: Leverage can be both advantageous and detrimental in trading. It allows traders to control larger positions with a smaller capital investment, potentially increasing profits.

    Q: Is trading on the financial markets suitable for everyone?

    A: Trading on the financial markets may not be suitable for everyone.

    Q: What should I consider before engaging in investment activities?

    A: Before engaging in investment activities, it is essential to conduct thorough research, seek professional advice, and understand the risks involved.

    Q: Is the information provided here sufficient for making investment decisions?

    A: The information provided here is intended for reference purposes only and should not be considered as financial or investment advice.

    Risk Warning

    There is a level of danger that comes with trading on the financial markets. As sophisticated instruments, foreign exchange, futures, CFDs, and other financial contracts are typically traded using margin, which significantly increases the inherent risks involved. You can use the leverage to your benefit or to your detriment. Therefore, you should consider carefully whether or not this sort of investment activity is right for you.

    The information presented in this article is intended solely for reference purposes.


    WikiFX Review: Is it ok to invest in HeHuan?

    NewsWikiFX Review: Is it ok to invest in HeHuan?

    2022-09-05 16:21

    It is not the first time that we talk about HeHuan. This broker is an HK-based online forex broker that was newly established within 1 year. In today’s article, we will analyze the reliability of this broker from specific information, regulation, etc.

    2022-09-05 16:21
    WikiFX Review: Is it ok to invest in HeHuan?

    User Reviews

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    more than one year
    Hold on, traders! While HeHuan has its perks, there are some concerns. First off, they don't disclose the minimum deposit requirement, making it a bit unclear. And guess what? No specific info on maximum leverage either, which is crucial. The biggest red flag – HeHuan operates without any regulatory license. That's a major risk for us traders. Plus, there's limited educational material available, and we don't have details on different account types. Keep these in mind before deciding!
    2023-12-11 18:33
    more than one year
    Hey fellow traders! Check out HeHuan – they offer a wide range of trading instruments, including Forex, Stock Index, Energy, Metals, and Commodities. Love the fact that they provide demo and live accounts, letting us practice risk-free before diving into the real deal. The multilingual website is a nice touch for global accessibility, and they've got various payment options. Customer support is also available through email, online chat, and they have a registered office address. Seems promising!
    2023-12-08 18:13
    more than one year
    Guys, you definitely don’t trade with this broker! Once you traded with it, or you made a deposit in it, never gonna get your money back. This shameless brokers will use various excuses to stop your withdrawal requests. They want to make your money become theirs. Don’t fall prey to this scammer.
    2022-12-02 13:45
    more than one year
    Can’t trade! Can’t withdraw! They said there was a problem with my transaction and that I needed to pay another large fee to continue the transaction or withdraw. They're the ones with the problem. I checked them online, and the NFA license they claim to hold is not authorized, which means they are not regulated at all. They’re so bold, they're still trying to rip me off. Now that they've taken the site down and absconded, they're the scammers!!!
    2022-12-02 11:28
    more than one year
    hehuan is fake trading platform where hard earn money investors been manipulated by scamers trading, i met with a women name Aice from Australia and she mentioned that her uncle is a matket expert and all so it along story that she become ao rich foiny trading, she forced me to take leverage loan and than to repay that i lost more than $14,000 from my hard income, i had lot profit in my MT5 account but they refused to take from there , please do not trap on that women name Alice M.
    2022-11-06 10:33
    more than one year
    2022-11-02 19:14
    more than one year
    definitely a scam. operations are similar to other brokers who have been confirmed to be a scam.
    2022-10-25 03:58
    more than one year
    Obviously another scam company after I declined the tax payment they blocked my trading account and did not allow withdrawal.
    2022-10-25 03:45
    more than one year
    please do not fall on this trap nd if there is any lady from korea, china will contact you through social media to ask you for trading , it is big scam , Heuan is manipulated platform so please do not fall on this trap like me.
    2022-10-21 02:06
    more than one year
    i met with fraud women name Alice from australia, she introduced this platform and said her uncle are matket experts so she is very well known to trading, trap me on leverage and i lost all my money in paying leverage, this is pure scam , please kee ursef away from that women , she do fishing in social networking and find innocent people to fraud them with thier hard sweat money , she pretends to have family live in Australia, beauty salon in chinatown , Melbourne, pleae be away from Heuan
    2022-10-21 01:55
    more than one year
    2022-10-18 22:56
    more than one year
    i got scam and lost 15,000USD , heuan customer care threatening me for repay leverage but they are refusing to deduct from my MT5 account. anyone help what to do next
    2022-10-18 08:22
    more than one year
    scam pure scam
    2022-10-16 15:02
    more than one year
    At first glance, it is a black platform, it is recommended to call the police
    2022-10-15 08:08


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