What is HFM？

HFM, a trading name of HF Markets Group, founded in 2010, is a financial broker that provides both individual and institutional clients with online trading services. HFM has been headquartered in Cyprus but serves several global offices in Dubai, South Africa, and offshore entities in St Vincent and the Grenadines, all under respective regulatory authorities.

In the following article, we will analyse the characteristics of this broker in all its dimensions, providing you with easy and well-organised information. If you are interested, read on.

What Type of Broker is HFM？

HFM is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, HFM acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered.

However, this also means that HFM has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with HFM or any other MM broker.

Pros & Cons

Pros:

• HFM is a well-regulated company by various reputable authorities, providing a high level of security to traders' funds and personal information.

• The company offers a wide range of trading instruments, including forex pairs, cryptocurrencies, commodities, and stocks, with over 3500 instruments to choose from.

• There are multiple account types available, including Premium, Pro, Zero, and Cent, catering to the different needs of traders.

• HFM offers rich educational resources such as webinars, video tutorials, and daily analysis, providing valuable insights for traders.

• The company provides multiple trading platforms including MetaTrader4, MetaTrader5, and their proprietary HFM platform, giving traders a wide range of options to choose from.

• HFM offers various customer channels, through multiple channels including email, phone, and live chat.

Cons:

• The maximum leverage offered by HFM is up to 1:2000, which can be risky for inexperienced traders.

• HFM does not provide services to residents of the USA, Canada, Sudan, Syria, North Korea, Iran, Iraq, Mauritius, Myanmar, Yemen, Afghanistan, Vanuatu and EEA countries.

Is HFM Safe or Scam？

• HF Markets (Europe) Ltd is regulated by Cyprus Securities and Exchange Commission - CySEC, with regulatory license number 183/12, and regulated by CNMV under license number 3427

• HF Markets (UK) Limited, its UK entity, under the regulation of the Financial Conduct Authority - FCA in the UK (license number 801701)

• HF Markets (DIFC) Limited, the Dubai entity under regulation of Dubai Financial Services Authority - DFSA (license number F004885)

• HF Markets (Seychelles) Ltd, authorized and offshore regulated by the Seychelles Financial Services Authority (FSA), with Regulatory License No. SD015

HFA appears to be a serious player when it comes to offering protection measures for its clients. They provide market leading insurance, positioning themselves as an industry leader in financial safety.

In addition to this, they maintain their accounts with major banks and ensure the segregation of client funds for added security. They also provide protection against negative balances, helping traders avoid owing more than they've invested.

Along with these measures, HFA implements robust risk management strategies to further safeguard their clients' assets. This shows their commitment to providing a secure and reliable trading environment for their users.

Market Instruments

HFM offers a diverse range of more than 3500 instruments across various asset classes, including forex, commodities, metals, bonds, energies, ETFs, indices, cryptos, and stocks. This extensive offering provides traders with a wide range of investment opportunities and the ability to diversify their portfolio. Traders can access multiple asset classes within a single platform, making it convenient and efficient to trade across various markets.

However, with such a large number of instruments available, it can be overwhelming for beginner traders and may require more in-depth knowledge of multiple asset classes and their underlying factors to create effective trading strategies. Additionally, some instruments may have low liquidity or high volatility, leading to higher risks, and certain instruments may have high spreads or commissions, increasing trading costs.

Account Types

HFM indeed offers a range of accounts to suit various trading styles and levels. They provide the option of Premium, Pro, Zero, and Cent accounts, catering to both novice and experienced traders.

The Pro account requires an initial deposit of $/€100/₦50,000/¥13,000 to get started. Interestingly, HFM does not impose a minimum deposit requirement for its Premium, Zero, and Cent accounts, making them highly accessible options.

Alongside these, they also offer free demo accounts, allowing potential traders to test out their platform and develop their trading strategies before committing real money.

How to Open an Account？

Opening an account with HFM typically involves a few standard steps:

Step 1: Visit the HFM website and click on the “Register” button.

Step 2: Fill out the registration form with your personal information such as country of residence, email address, and password.

Step 3: Once you've completed the registration form, you'll need to submit some documents to verify your identity and address. This generally involves uploading a copy of your passport or national ID for identification and a utility bill or bank statement for proof of address.

Step 4: After identity verification, you can choose your account type. HFM offers Premium, Pro, Zero, and Cent accounts. The Pro account requires a minimum initial deposit of $/€100/₦50,000/¥13,000, while the other three types do not have a minimum deposit requirement.

Step 5: Once you've selected your account type, you can make the necessary deposit using your preferred method of payment.

Step 6: After your deposit is confirmed, your account should be set up and ready for trading.

Remember, HFM also offers a demo account for practicing trading strategies without risking real money. It's recommended to start there if you're new to trading or this platform.

Leverage

HFM offers a maximum leverage of up to 1:2000, which can be an attractive feature for traders looking to maximize their potential profits with a smaller investment. This high leverage also provides greater market exposure and trading opportunities, allowing traders to take advantage of price movements in various markets.

However, it is important to note that high leverage also comes with high risk and potential losses. Traders must exercise proper risk management and discipline to avoid margin calls and account liquidation. While this feature may attract experienced traders, it may not be suitable for all, especially beginners or those with limited capital.

Overall, the maximum leverage offered by HFM can be a valuable tool for traders, but it must be used responsibly and with caution.

Spreads & Commissions

HFM caters to different trading preferences with variable spreads across its account types.

The Premium and Cent accounts offer spreads starting from 1.2 pips. The Pro account has even lower spreads starting from 0.5 pips. The most versatile is the Zero account, which offers spreads from zero pips on forex and gold trading, providing an entry point for cost-effective trading.

However, specific information on the trading commissions is not disclosed directly. You might need to reach out to their customer service or check thoroughly on their website for further details on this.

Trading Platforms

HFM offers multiple trading platforms including the popular MetaTrader4 and MetaTrader5 platforms as well as their proprietary HFM mobile app.

The MetaTrader4 and MetaTrader5 platforms are widely used in the industry and provide traders with access to a wide range of trading tools and indicators.

The HFM mobile app is relatively new but has an intuitive user interface and advanced charting features. However, it may have limited customization options and a limited selection of third-party plugins and add-ons.

Some traders may find the platforms too complex to use, but overall, HFM's platform dimension offers a good variety of options for traders of all skill levels.

Deposits & Withdrawals

HFM indeed provides a variety of options to make deposit and withdrawal processes simple and flexible for its customers. They accept bank transfers, major credit/debit cards (Visa & MasterCard), and several electronic payment methods such as crypto, Fasapay, Neteller, PayRedeem, Skrill, and Bitpay.

The minimum deposit or withdrawal limit is quite low, set at $5 for most payment methods, which makes it convenient for traders of all sizes.

HFM minimum deposit vs other brokers

They also ensure cost-effectiveness by not charging for most deposits and withdrawals. The processing times for transactions can vary depending upon the chosen method. Importantly, they have a system in place where withdrawals submitted before 10:00am server time are processed the same business day between 7:00am and 5:00pm.

More details can be found in the below screenshots.

Education

HFM is deeply committed to trader education and offers a comprehensive suite of educational resources for traders at all levels. They provide in-depth trading courses that cover a wide range of topics, aiming to enhance traders' knowledge and trading skills.

Their portfolio of educational resources also includes engaging videos that explain intricate trading concepts in an easy-to-understand format.

They hold webinars and seminars (upcoming), giving both novice and experienced traders the opportunity to learn first-hand from industry experts.

Additionally, HFM provides insightful podcasts featuring discussions on various trading topics.

These educational offerings are designed to help traders better understand the markets and make well-informed trading decisions.

Customer Service

HFM offers multiple avenues of customer support to ensure all client queries and concerns are attended to. The live chat feature on their platform allows for real-time assistance, alongside a contact form for more comprehensive inquiries.

They can also be reached through their phone number: +44-2030978571 or via email at support@hfm.com.

For those who prefer social media interactions, they have an active presence on Facebook, Twitter, Telegram, Instagram, YouTube, and LinkedIn where they post regular updates and users can interact with them.

Lastly, for common questions, their FAQ section could be of help as it covers a range of general queries.

Frequently Asked Questions (FAQs)

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

Overview of easyMarkets

easyMarkets is a Cyprus-registered forex broker that is regulated by CYSEC and ASIC. With 15-20 years of establishment, easyMarkets offers a wide range of trading instruments including forex, global indices, energies, metals, and cryptocurrencies. The company provides a user-friendly trading platform, educational resources, and flexible account options to cater to the needs of both beginners and experienced traders. They offer customer support in English, and their headquarters are located in Sydney, Australia.

Regulatory Authority

easyMarkets holds licenses from several regulatory authorities, ensuring a secure and compliant trading environment for its clients. These licenses include:

1. ASIC Regulated Market Making (MM): easyMarkets is regulated by the Australian Securities and Investments Commission (ASIC) as a Market Maker (MM). This regulatory oversight ensures that the company adheres to stringent financial and operational standards while providing financial services to traders.

CYSEC Regulated Market Making (MM): Additionally, easyMarkets operates under the regulatory framework of the Cyprus Securities and Exchange Commission (CYSEC) as a Market Maker (MM). CYSEC regulation enforces transparency and fair practices in the forex market.

FSA Offshore Regulatory Retail Forex License: easyMarkets holds a license from an offshore regulatory authority, the Financial Services Authority (FSA), which authorizes the provision of retail forex services. This further underscores their commitment to regulatory compliance and trader protection.

FSC Offshore Regulatory Retail Forex License: Another offshore regulatory license in easyMarkets' portfolio is from the Financial Services Commission (FSC). This license allows easyMarkets to offer retail forex services within the framework of offshore regulations.

These licenses collectively demonstrate easyMarkets' dedication to operating within the boundaries of robust regulatory oversight, providing traders with confidence in the safety and integrity of their trading activities.

Pros and Cons

What type of broker is easyMarkets？

easyMarkets is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, easyMarkets acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that easyMarkets has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with easyMarkets or any other MM broker.

Market Instruments

easyMarkets offers a wide range of trading instruments, including forex instruments, global indices, energies, metals, and cryptocurrencies like Bitcoin, Ripple, and Ethereum. This extensive selection allows traders, whether beginners or experienced, to access diverse markets and find opportunities that suit their trading preferences. The advantages include the ability to diversify portfolios, explore popular and emerging markets, and implement flexible trading strategies. However, it's important to note the potential disadvantages, such as market volatility, the need for complex market analysis, regulatory restrictions, increased complexity due to multiple markets, and the requirement for adequate market knowledge. Traders should also be mindful of price fluctuations and the need for efficient execution speed while trading multiple instruments.

Spreads and Commissions

When it comes to spreads, commissions, and other costs, easyMarkets stands out by offering no commissions on all accounts. This simplified cost structure allows traders to focus on their trading strategies without the worry of additional charges. However, one disadvantage is the lack of transparency regarding the specific spreads and SWAP rates, as this information is not detailed on the company's website. While easyMarkets aims to provide competitive pricing, traders may experience potential higher spreads compared to other brokers who provide more visibility on these costs. Additionally, the limited information on additional trading costs may make it challenging for traders to fully assess the overall cost implications of their trades. Nonetheless, the absence of commissions and hidden charges, along with the ease of cost calculation, can be considered advantages for those seeking a straightforward and transparent pricing structure.

Trading Accounts

easyMarkets offers a range of account types to cater to the diverse needs of traders. The availability of a demo account is a significant advantage, as it allows traders to practice and familiarize themselves with the financial markets without risking real money. This feature is especially beneficial for beginners who want to gain experience and test their trading strategies before transitioning to live trading. In addition to the demo account, easyMarkets offers three live account options: Standard, Premium, and VIP. While the Standard account requires a minimum deposit of 200 AUD, it should be noted that the premium and VIP accounts have higher initial deposit requirements of 3000 AUD and 10,000 AUD, respectively. However, one disadvantage is the limited information provided on the specific features and benefits of each account type. Traders may find it helpful to have more detailed insights into the advantages and differences between the account options to make an informed decision based on their trading goals and preferences. Nonetheless, the flexibility of having multiple account choices is advantageous, allowing traders to select the account that aligns best with their individual trading needs.

Trading platform

easyMarkets offers traders a variety of platform options to cater to their trading needs. The easyMarkets web platform, mobile app, and easyMarkets MT4 trading software provide flexibility and convenience. The platforms are user-friendly and packed with features, suitable for both new and experienced traders. Traders can benefit from features like free guaranteed stop loss, fixed spreads, and real-time market dynamics and pricing.

The easyMarkets MT4 platform supports over 80 markets, including currencies, metals, commodities, indices, and cryptocurrencies, offering one-click CFD trading and customizable trading templates. The platforms are accessible on multiple devices, including iPhone, iPad, Android phones, tablets, and PCs, ensuring traders can stay connected and trade from anywhere. While specific information about platform features may be limited, the overall advantages of easyMarkets' platform options make it a convenient and comprehensive choice for traders.

Trading Platform	easyMarkets Platform (Web & App)	TradingView	MT4 & MT5 Platforms
Features	- Tight fixed spreads- Free guaranteed stop loss and take profit- Zero Slippage- No commissions or hidden fees	- Tight fixed spreads- Access to a vast social network for traders- Advanced charting & analytics- No commissions or hidden fees	- Tight fixed spreads on MT4- Variable spreads starting from 0.5 pips on MT5- Expert Advisors allowed- No commissions or hidden fees

Deposit and Withdrawal: methods and fees

easyMarkets provides various payment methods for deposits and withdrawals, including wire transfers, MasterCard, VISA, Maestro, and popular e-wallet processors like Skrill, Neteller, and PayPal. These options offer convenience and flexibility to traders in managing their funds.

However, the broker's website lacks specific information and clarity on the deposit and withdrawal processes, leading to ambiguity. The speed of withdrawing funds from a forex broker is an essential factor that contributes to the broker's reputation. While easyMarkets supports widely accepted payment methods, the lack of transparency regarding processing times and potential fees associated with certain methods raises concerns. Traders should be cautious and seek additional clarification from the broker to ensure a smooth and efficient deposit and withdrawal experience.

Educational resources in easyMarkets

easyMarkets offers a variety of educational resources to enhance traders' knowledge and skills. These resources include webinars, technical and fundamental analysis insights, knowledge articles, and strategies. The availability of webinars provides traders with interactive learning experiences and the opportunity to gain insights from industry experts. The technical and fundamental analysis materials can assist traders in making informed trading decisions. Additionally, the knowledge articles and strategies cover a wide range of topics to cater to different learning styles. However, some drawbacks of easyMarkets' educational resources include the lack of specificity or depth in some materials and the absence of comprehensive educational courses or programs. It's important for traders to consider the relevance and timeliness of the information, as older educational materials may contain outdated content. While the resources provided by easyMarkets offer valuable insights, there may be limited options for personalization or customization to meet individual learning preferences.

Customer service of easyMarkets

easyMarkets provides customer service options to assist traders with their inquiries and concerns. The customer service is available 24/5, allowing traders to reach out for support during trading hours. Multiple contact options are available, including telephone, email, and fax, providing flexibility in communication. The direct phone line for the Dealing Room in Sydney enables direct access to the trading desk for immediate assistance. Additionally, a Sydney-based address is provided, allowing for in-person interactions if needed. However, it should be noted that customer support outside of English may be limited, which may pose challenges for non-English-speaking traders. Response time for inquiries may also vary, potentially resulting in some delays. While easyMarkets has a presence on various social media platforms, the extent of their engagement and support through these channels may be limited. Overall, the customer care dimension of easyMarkets offers convenient and accessible options for traders to seek assistance, with some considerations for language support and response time.

Conclusion

In conclusion, easyMarkets is a reputable forex broker with a strong regulatory framework and a history of 15-20 years in the industry. With its diverse range of trading instruments, including forex, global indices, energies, metals, and cryptocurrencies, traders have access to various markets to suit their trading preferences. The company provides a user-friendly trading platform and offers multiple account options to cater to the needs of different traders. Additionally, easyMarkets offers educational resources, customer support in English, and has a physical presence in Sydney, Australia. While there are certain areas such as transparency around spreads and additional trading costs that could be improved, overall, easyMarkets provides a reliable and accessible trading environment for both novice and experienced traders. With its focus on customer satisfaction, regulatory compliance, and a wide range of trading opportunities, easyMarkets remains a popular choice among traders looking to participate in the global financial markets.

Frequently asked questions about easyMarkets

• Q1: What is the minimum deposit required to open an account with easyMarkets？

• A1: The minimum initial deposit required to open an account with easyMarkets is 200 AUD.

• Q2: What trading platforms are available at easyMarkets？

• A2: easyMarkets offers a range of trading platforms including the easyMarkets web platform, mobile app, and the easyMarkets MT4 trading software.

• Q3: Is easyMarkets regulated？

• A3: Yes, easyMarkets is regulated by CYSEC and ASIC, providing traders with a regulated and secure trading environment.

• Q4: Can I trade cryptocurrencies on easyMarkets？

• A4: Yes, easyMarkets offers the opportunity to trade cryptocurrencies such as Bitcoin, Ripple, and Ethereum, along with other trading instruments like forex, global indices, energies, and metals.

• Q5: What are the customer service hours at easyMarkets？

• A5: The customer service at easyMarkets is available 24/5, allowing traders to reach out for assistance during trading hours.

• Q6: Are there educational resources available for traders？

• A6: Yes, easyMarkets provides a variety of educational resources such as webinars, technical analysis, fundamental analysis, articles, and strategies to support traders in their learning and development.

• Q7: What are the available deposit and withdrawal methods？

• A7: easyMarkets offers various deposit and withdrawal methods including bank wire transfer, local bank credit/debit cards, and e-wallet processors such as Skrill, Neteller, and PayPal.