Overview of easyMarkets

easyMarkets is a Cyprus-registered forex broker that is regulated by CYSEC and ASIC. With 15-20 years of establishment, easyMarkets offers a wide range of trading instruments including forex, global indices, energies, metals, and cryptocurrencies. The company provides a user-friendly trading platform, educational resources, and flexible account options to cater to the needs of both beginners and experienced traders. They offer customer support in English, and their headquarters are located in Sydney, Australia.

Regulatory Authority

easyMarkets holds licenses from several regulatory authorities, ensuring a secure and compliant trading environment for its clients. These licenses include:

1. ASIC Regulated Market Making (MM): easyMarkets is regulated by the Australian Securities and Investments Commission (ASIC) as a Market Maker (MM). This regulatory oversight ensures that the company adheres to stringent financial and operational standards while providing financial services to traders.

CYSEC Regulated Market Making (MM): Additionally, easyMarkets operates under the regulatory framework of the Cyprus Securities and Exchange Commission (CYSEC) as a Market Maker (MM). CYSEC regulation enforces transparency and fair practices in the forex market.

FSA Offshore Regulatory Retail Forex License: easyMarkets holds a license from an offshore regulatory authority, the Financial Services Authority (FSA), which authorizes the provision of retail forex services. This further underscores their commitment to regulatory compliance and trader protection.

FSC Offshore Regulatory Retail Forex License: Another offshore regulatory license in easyMarkets' portfolio is from the Financial Services Commission (FSC). This license allows easyMarkets to offer retail forex services within the framework of offshore regulations.

These licenses collectively demonstrate easyMarkets' dedication to operating within the boundaries of robust regulatory oversight, providing traders with confidence in the safety and integrity of their trading activities.

Pros and Cons

What type of broker is easyMarkets？

easyMarkets is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, easyMarkets acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that easyMarkets has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with easyMarkets or any other MM broker.

Market Instruments

easyMarkets offers a wide range of trading instruments, including forex instruments, global indices, energies, metals, and cryptocurrencies like Bitcoin, Ripple, and Ethereum. This extensive selection allows traders, whether beginners or experienced, to access diverse markets and find opportunities that suit their trading preferences. The advantages include the ability to diversify portfolios, explore popular and emerging markets, and implement flexible trading strategies. However, it's important to note the potential disadvantages, such as market volatility, the need for complex market analysis, regulatory restrictions, increased complexity due to multiple markets, and the requirement for adequate market knowledge. Traders should also be mindful of price fluctuations and the need for efficient execution speed while trading multiple instruments.

Spreads and Commissions

When it comes to spreads, commissions, and other costs, easyMarkets stands out by offering no commissions on all accounts. This simplified cost structure allows traders to focus on their trading strategies without the worry of additional charges. However, one disadvantage is the lack of transparency regarding the specific spreads and SWAP rates, as this information is not detailed on the company's website. While easyMarkets aims to provide competitive pricing, traders may experience potential higher spreads compared to other brokers who provide more visibility on these costs. Additionally, the limited information on additional trading costs may make it challenging for traders to fully assess the overall cost implications of their trades. Nonetheless, the absence of commissions and hidden charges, along with the ease of cost calculation, can be considered advantages for those seeking a straightforward and transparent pricing structure.

Trading Accounts

easyMarkets offers a range of account types to cater to the diverse needs of traders. The availability of a demo account is a significant advantage, as it allows traders to practice and familiarize themselves with the financial markets without risking real money. This feature is especially beneficial for beginners who want to gain experience and test their trading strategies before transitioning to live trading. In addition to the demo account, easyMarkets offers three live account options: Standard, Premium, and VIP. While the Standard account requires a minimum deposit of 200 AUD, it should be noted that the premium and VIP accounts have higher initial deposit requirements of 3000 AUD and 10,000 AUD, respectively. However, one disadvantage is the limited information provided on the specific features and benefits of each account type. Traders may find it helpful to have more detailed insights into the advantages and differences between the account options to make an informed decision based on their trading goals and preferences. Nonetheless, the flexibility of having multiple account choices is advantageous, allowing traders to select the account that aligns best with their individual trading needs.

Trading platform

easyMarkets offers traders a variety of platform options to cater to their trading needs. The easyMarkets web platform, mobile app, and easyMarkets MT4 trading software provide flexibility and convenience. The platforms are user-friendly and packed with features, suitable for both new and experienced traders. Traders can benefit from features like free guaranteed stop loss, fixed spreads, and real-time market dynamics and pricing.

The easyMarkets MT4 platform supports over 80 markets, including currencies, metals, commodities, indices, and cryptocurrencies, offering one-click CFD trading and customizable trading templates. The platforms are accessible on multiple devices, including iPhone, iPad, Android phones, tablets, and PCs, ensuring traders can stay connected and trade from anywhere. While specific information about platform features may be limited, the overall advantages of easyMarkets' platform options make it a convenient and comprehensive choice for traders.

Trading Platform	easyMarkets Platform (Web & App)	TradingView	MT4 & MT5 Platforms
Features	- Tight fixed spreads- Free guaranteed stop loss and take profit- Zero Slippage- No commissions or hidden fees	- Tight fixed spreads- Access to a vast social network for traders- Advanced charting & analytics- No commissions or hidden fees	- Tight fixed spreads on MT4- Variable spreads starting from 0.5 pips on MT5- Expert Advisors allowed- No commissions or hidden fees

Deposit and Withdrawal: methods and fees

easyMarkets provides various payment methods for deposits and withdrawals, including wire transfers, MasterCard, VISA, Maestro, and popular e-wallet processors like Skrill, Neteller, and PayPal. These options offer convenience and flexibility to traders in managing their funds.

However, the broker's website lacks specific information and clarity on the deposit and withdrawal processes, leading to ambiguity. The speed of withdrawing funds from a forex broker is an essential factor that contributes to the broker's reputation. While easyMarkets supports widely accepted payment methods, the lack of transparency regarding processing times and potential fees associated with certain methods raises concerns. Traders should be cautious and seek additional clarification from the broker to ensure a smooth and efficient deposit and withdrawal experience.

Educational resources in easyMarkets

easyMarkets offers a variety of educational resources to enhance traders' knowledge and skills. These resources include webinars, technical and fundamental analysis insights, knowledge articles, and strategies. The availability of webinars provides traders with interactive learning experiences and the opportunity to gain insights from industry experts. The technical and fundamental analysis materials can assist traders in making informed trading decisions. Additionally, the knowledge articles and strategies cover a wide range of topics to cater to different learning styles. However, some drawbacks of easyMarkets' educational resources include the lack of specificity or depth in some materials and the absence of comprehensive educational courses or programs. It's important for traders to consider the relevance and timeliness of the information, as older educational materials may contain outdated content. While the resources provided by easyMarkets offer valuable insights, there may be limited options for personalization or customization to meet individual learning preferences.

Customer service of easyMarkets

easyMarkets provides customer service options to assist traders with their inquiries and concerns. The customer service is available 24/5, allowing traders to reach out for support during trading hours. Multiple contact options are available, including telephone, email, and fax, providing flexibility in communication. The direct phone line for the Dealing Room in Sydney enables direct access to the trading desk for immediate assistance. Additionally, a Sydney-based address is provided, allowing for in-person interactions if needed. However, it should be noted that customer support outside of English may be limited, which may pose challenges for non-English-speaking traders. Response time for inquiries may also vary, potentially resulting in some delays. While easyMarkets has a presence on various social media platforms, the extent of their engagement and support through these channels may be limited. Overall, the customer care dimension of easyMarkets offers convenient and accessible options for traders to seek assistance, with some considerations for language support and response time.

Conclusion

In conclusion, easyMarkets is a reputable forex broker with a strong regulatory framework and a history of 15-20 years in the industry. With its diverse range of trading instruments, including forex, global indices, energies, metals, and cryptocurrencies, traders have access to various markets to suit their trading preferences. The company provides a user-friendly trading platform and offers multiple account options to cater to the needs of different traders. Additionally, easyMarkets offers educational resources, customer support in English, and has a physical presence in Sydney, Australia. While there are certain areas such as transparency around spreads and additional trading costs that could be improved, overall, easyMarkets provides a reliable and accessible trading environment for both novice and experienced traders. With its focus on customer satisfaction, regulatory compliance, and a wide range of trading opportunities, easyMarkets remains a popular choice among traders looking to participate in the global financial markets.

Frequently asked questions about easyMarkets

• Q1: What is the minimum deposit required to open an account with easyMarkets？

• A1: The minimum initial deposit required to open an account with easyMarkets is 200 AUD.

• Q2: What trading platforms are available at easyMarkets？

• A2: easyMarkets offers a range of trading platforms including the easyMarkets web platform, mobile app, and the easyMarkets MT4 trading software.

• Q3: Is easyMarkets regulated？

• A3: Yes, easyMarkets is regulated by CYSEC and ASIC, providing traders with a regulated and secure trading environment.

• Q4: Can I trade cryptocurrencies on easyMarkets？

• A4: Yes, easyMarkets offers the opportunity to trade cryptocurrencies such as Bitcoin, Ripple, and Ethereum, along with other trading instruments like forex, global indices, energies, and metals.

• Q5: What are the customer service hours at easyMarkets？

• A5: The customer service at easyMarkets is available 24/5, allowing traders to reach out for assistance during trading hours.

• Q6: Are there educational resources available for traders？

• A6: Yes, easyMarkets provides a variety of educational resources such as webinars, technical analysis, fundamental analysis, articles, and strategies to support traders in their learning and development.

• Q7: What are the available deposit and withdrawal methods？

• A7: easyMarkets offers various deposit and withdrawal methods including bank wire transfer, local bank credit/debit cards, and e-wallet processors such as Skrill, Neteller, and PayPal.

General Information

Santander UK is a large retail and commercial bank based in the UK and a wholly-owned subsidiary of the major global bank Banco Santander. It is registered in England and Wales, authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. It manages its affairs autonomously, with its own local management team, responsible solely for its performance. It has its origins in three constituent companies—Abbey National, Alliance & Leicester and Bradford & Bingley—all former mutual building societies. It is one of the leading personal financial services companies in the United Kingdom, and one of the largest providers of mortgages and savings in the United Kingdom.

Regulation

Santander UK Plc is a regulated institution under the jurisdiction of the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. It holds a Market Making (MM) license type and has been regulated since December 1, 2001. The institution operates with the license type of “No Sharing.” You can contact them via email at customerservices@santander.co.uk and find more information on their website: https://www.santander.co.uk/. The regulatory status does not specify an expiry date, and Santander UK Plc is located at 2 Triton Square, Regent's Place, London NW1 3AN, UNITED KINGDOM, with a phone number of 448003897000. Certified documents related to their regulatory status are not provided in the information provided.

Pros and Cons

Santander offers a wide range of financial products and services to cater to diverse customer needs. However, it's essential to consider both the advantages and disadvantages when evaluating their offerings.

Pros:

1. Comprehensive Product Range: Santander provides a diverse selection of banking, investment, insurance, and borrowing options, allowing customers to find suitable solutions for their financial goals.

2. Accessible Customer Support: Customers can easily reach Santander's support through telephone, live chat, or the ATM/Branch Locator. The extended hours of operation and accessibility options accommodate various needs.

3. Regulated Institution: Santander is regulated by the UK's Financial Conduct Authority (FCA), providing customers with confidence in their financial stability and adherence to industry standards.

Cons:

1. Monthly Fees: Some of Santander's current accounts come with monthly fees, which may not be ideal for individuals seeking fee-free options.

2. Complexity: With numerous products and services, navigating Santander's offerings can be overwhelming for some customers who may prefer simpler banking solutions.

3. Eligibility Criteria: Eligibility criteria apply to certain products, such as personal loans, which may limit access to individuals who do not meet specific income or credit requirements.

Here is a table summarizing the pros and cons of Santander:

Market Instruments

The Santander UKs segments include Retail Banking, Corporate & Commercial Banking and Corporate & Investment Banking. The Retail Banking segment offers a range of products and financial services to individuals and small businesses, through a network of branches and automated teller machines (ATMs), as well as through telephony, digital, mobile and intermediary channels. The Corporate & Commercial Banking segment offers a range of products and financial services include loans, bank accounts, deposits, treasury services, trade and asset finance for small medium enterprises (SME) and corporate customers. The Corporate & Investment Banking segment serves corporate clients and financial institutions.

Here's a summary of their products:

1. Current Accounts:

• Santander Edge Up Current Account:

• Earn cashback on selected household bills, supermarket, and travel costs.

• Earn interest on credit balances up to £25,000.

• Requires funding the account with £1,500 each month and setting up 2 active Direct Debits.

• No charges for using the debit card outside the UK.

• £5 monthly fee.

• Santander Edge Current Account:

• Earn cashback on selected household bills at supermarkets and travel spend.

• Access to an optional savings account with exclusive rates.

• Requires funding the account with £500 each month and setting up 2 active Direct Debits.

• No charges for using the debit card outside the UK.

• £3 monthly fee.

• Everyday Current Account:

• Simple and straightforward account with no monthly fee.

• 1|2|3 Student Current Account:

• Free 16-25 railcard for four years.

• Interest-free overdraft of £1,500 for the first 3 years of studies.

• Requires regular deposits of at least £500 every 4 months.

• 1|2|3 Mini Current Account:

• Designed to help children and young people learn money management.

• Offers interest on balances at certain thresholds.

• Choice of contactless debit card or cash card.

• Basic Current Account:

• Suitable for those with poor credit history or newcomers to the UK.

1. Mortgages:

• Services for first-time buyers, home movers, and those looking to remortgage.

• Options for changing lenders, borrowing more money, and managing existing mortgages.

• Later life mortgages for individuals aged 55 or over.

• Partnership with ufurnish.com for home furnishing experiences.

1. Credit Cards:

• Range of credit cards for various needs, including:

• All in One Credit Card

• Long Term Balance Transfer Credit Card

• Everyday No Balance Transfer Fee Credit Card

• Santander World Elite™ Mastercard®

1. Savings and ISAs:

• Savings and ISAs for different goals, including:

• Easy Access Saver

• Regular Saver

• Santander Edge Saver

• Easy Access ISA

• Fixed Rate ISAs

• Fixed Term Bonds

• Junior ISA

• Inheritance ISA

1. Investments:

• Investment options with cashback incentives.

• Investment Hub for online advice and fund selection.

• Investment advice and resources available.

1. Insurance:

• Home insurance, including contents insurance for renters.

• Life insurance, including critical illness cover.

• Health insurance.

• Mortgage life insurance.

• Family and lifestyle insurance.

• Over 50s Life Insurance.

• Car insurance, including electric vehicle insurance.

• Travel insurance.

• Business insurance and landlord insurance.

1. Personal Loan:

• Personal loans with fixed interest rates.

• Loan amounts from £1,000 to £25,000.

• Flexible repayment terms.

• Loan eligibility criteria apply.

Santander provides a comprehensive range of financial products and services to cater to their customers' banking, investment, insurance, and borrowing needs.

Accounts

Six digit account sort codes are used in the range between 09-00-xx to 09-19-xx. Sort codes for accounts formerly held by Alliance & Leicester use the range 09-01-31 to 09-01-36.

Credit Rating

In October 2011, Moody's downgraded the credit rating of twelve financial firms in the United Kingdom, including Santander UK, blaming financial weakness. In June 2012, Moody rated Santander UK as being in a more financially healthy position than its parent company, Banco Santander.

Deposit & Withdrawal

In November 2009, Santander launched the first current account in the United Kingdom without fees (including unauthorised overdrafts) for its current and future mortgage customers. In January 2010, the bank began waiving fees for customers using Santander's automated teller machines in Spain, which traditionally would incur fees for transactions in a foreign currency.

Accepted Countries

Santander's Corporate and Commercial Banking division operates from a number of regional business banking centres across the United Kingdom. Less than 1% of Santander UK's business is held abroad.

Customer Service

Santander has frequently been rated the worst bank for customer service in the United Kingdom, although by July 2011 had sought to improve, notably by returning call centre operations to the United Kingdom from India. Its '123' product range was ranked third best in the United Kingdom in 2013, and in a moneysavingexpert.com poll in February 2014, customers ranked their satisfaction higher than with any of other main high street banks.

Santander's customer support offers several ways to contact them and obtain assistance:

1. Telephone Support:

• Customers can reach a Customer Service Center Advisor at 1-877-768-2265.

• Hours of operation are from 8 a.m. to 8 p.m. EST, Monday to Saturday.

• For customers with hearing/speech impairments, there is a dedicated relay service at 7-1-1.

1. International Calls:

• For customers calling from outside the United States, there is a local number: 1-401-824-3400.

1. Live Chat:

• Customers can use the live chat feature on the Santander website to get real-time assistance with their inquiries or problems.

1. ATM/Branch Locator:

• For information on ATM and branch locations as well as their hours of operation, customers can use the ATM/Branch Locator on the Santander website.

Santander's customer support is accessible through various channels, including phone, chat, and online resources, ensuring that customers have multiple options to address their banking needs and inquiries. The telephone support hours are accommodating, and they provide accessibility options for customers with hearing or speech impairments.

Summary

Santander UK Plc is a regulated financial institution under the United Kingdom's Financial Conduct Authority (FCA) with License No. 106054. They offer a diverse range of financial products and services, including current accounts, mortgages, credit cards, savings and ISAs, investments, insurance, and personal loans. Santander provides accessible customer support through telephone, live chat, and an ATM/Branch Locator, ensuring customers have various ways to seek assistance with their financial needs. Their customer service hours are from 8 a.m. to 8 p.m. EST, Monday to Saturday. Santander's comprehensive product offerings aim to meet a wide array of customer banking and financial requirements.

FAQs

Q: What types of current accounts does Santander offer？

A: Santander offers various current account options, including the Santander Edge Up, Santander Edge, Everyday Current Account, and specialized accounts for students and children.

Q: How can I contact Santander's customer support？

A: You can reach Santander's customer support by calling 1-877-768-2265 for general inquiries. For international calls, dial 1-401-824-3400. Alternatively, you can use the live chat feature on their website.

Q: Are there fees associated with Santander's current accounts？

A: Some current accounts may have monthly fees, such as £5 for the Santander Edge Up Current Account and £3 for the Santander Edge Current Account. The Everyday Current Account, however, has no monthly fee.

Q: What types of insurance does Santander offer？

A: Santander provides a range of insurance options, including home insurance, life insurance, health insurance, car insurance, and travel insurance, catering to various coverage needs.

Q: Can I apply for a personal loan from Santander？

A: Yes, Santander offers personal loans with fixed interest rates. You can apply for loan amounts ranging from £1,000 to £25,000, with flexible repayment terms. Eligibility criteria apply, and you can typically get a decision within 5 minutes.