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    5-10 years Regulated in Australia Market Making(MM) MT4/5 full license Regional Brokers
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    License Index 8.07
    Risk Management Index 0.00
    Software Index 7.02
    Business Index 7.85
    Regulatory Index 8.04
    Company Abbreviation


    Registered country

    CHARTER Australia

    Company Name


    Company address




    Australia Securities & Investment Commission
    ASIC Regulated

    Market Making(MM)

    Financial Service Providers Register
    FSPR Exceeded

    Financial Service Corporate

    Broker Information

    Customer Service Phone Number


    Customer Service Email Address


    Company summary More
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    Pyramid scheme complaint

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    WikiFX Risk Alerts
    The number of the complaints received by WikiFX have reached 30 for this broker in the past 3 months, please be aware of the risk and the potential scam!
    The number of this brokers's nagitive field survey reviews has reached 1, please be aware of the risk and the potential scam!
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    ₦ 407.08/month
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    Scam Scam
    This platform quit the market of China but still led to users’ losses.

    2021/8/30 9:02:47

    Severe Slippage Forced liquidation because of maliciious slippage
    On the non-agricultural night of May 7, 2021, the pending order was 0.8 lot buystop, the pending order price was 1821, and the take profit price was 1826. As a result, the transaction price was 1823.15, and the account was liquidated when the price returned to 1820.97. If there is no slippage, the transaction at 1821 will not be liquidated at 1820.97, and the profit can be taken smoothly at 1826. The platform replied that it was caused by insufficient liquidity and no compensation would be given. If there is insufficient liquidity for even 0.8 lots of orders, what is the significance of such a platform? The reply from the platform can't satisfy me at all. This is a pending order, not a market transaction! ! ! If this is the case, what is the significance of the pending order? ? ?

    2021/5/17 10:27:28

    Scam Fraud
    WanXiang said its headquarters was in Kuala Lumpur . It was founded in Sepember, 2017. It signed a contract with CHARTER in 2018. But WanXiang blcklisted me for my complaint. Induce me to deposit funds without withdrawals

    2020/12/26 6:20:53

    Unable to withdraw My situation. The price of trust
    The timeline is in the photo. It is the lesson: When CHARTER marketed themselves, they said it was regulated by AFSL. But all these are fake. The account manager and sales manager is the same person. The customers’ complaints will be ignored because CHARTER will weasel its way out on grounds that customers use IB which wasn’t regulated by the company. If they wanna take your money, you can do nothing. CHARTER counterfeited the agreement which you signed before and the website info, so the regulators can’t helo customers. I’m confused and disappointed about what CHARTER has done. They won’t compensate for what they’ve done. If I broke the trading rules of the platform, how can I trade before? And why didi they allow me to withdraw 10% of the profit? They win your trust and cheat you. You are not allowed to profit here.... And they passed the buck on a company which doesn’t exist. Do not be cheated, this platform is so ridiculous!

    2020/11/27 4:16:05

    Resolved Account is closed
    Account is closed for no reason. Don’t reply to my emails.

    2020/10/15 3:06:39

    Scam There are some problems with the withdrawal in CHARTER. May abscond?
    CHARTER is a fraud. You’ll be answered except the problems about withdrawal. Then I was deleted. Please stay away from this platform. The avatar is changed again and again. A bad conscience is a snake in your heart

    2020/9/10 4:26:08

    Scam CHARTER swindled customers
    I was induced to deposit in CHARTER nearly $230,000 by the IB Yanyang and staff Bashuqiuyu. I followed Qiuyu’s instruction, which made me lose ¥1,580,000. Qiuyu shared profitable orders but the order he recommended us to buy was adverse. I’ve mastered all of their information

    2020/9/8 23:23:46

    Scam CHARTER doesn’t solve customer’s problem and keep shrinking by blacklisting customers.
    CHARTER doesn’t solve customer’s problem and keep shrinking by blacklisting customers. The customer service just said some official answers which were not clear. May abscond? Be careful.

    2020/9/8 17:22:13

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    CHARTER · MT4/5
    Identification Result MT4/5 full license
    The formal brokers with MT4/5 full license offer complete system service and follow-up technical support. In general, their businesses and techniques are relatively mature and the risk management abilities are much stronger.
    Server Name
    Most visited countries/areas
    Server Name
    Most visited countries/areas
    United Kingdom
    CHARTER · Website

    Most visited countries/areas

    Hong Kong
    Server Location
    Most visited countries/areas
    Hong Kong
    Website Domain Name
    ICP registration
    Domain Effective Date
    Server IP


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    Australia Securities & Investment Commission

    Australia Securities & Investment Commission (ASIC)

    The Australian Securities and Investments Commission (ASIC) is an independent Australian government body that acts as Australia's corporate regulator, which was established on 1 July 1998 following recommendations from the Wallis Inquiry. ASIC's role is to enforce and regulate company and financial services laws to protect Australian consumers, investors and creditors. ASIC's authority and scope were determined by the Australian Securities and Investments Commission Act, 2001.

    • Licensed Institution :


      Effective Date :

    • Email Address of Licensed Institution :


      License Type:

      No Sharing
    • Website of Licensed Institution :


      Expiry Date :

    • Address of Licensed Institution :

      Suite 408, 15 Lime Street, SYDNEY NSW 2000

      Phone Number of Licensed Institution :

    • Licensed Institution Certified Documents :

      CHARTER_FOS截图 View Certified Documents charterprime_421210.jpg View Certified Documents 卓德 AFCA牌照信息 20190213更新 View Certified Documents
    Financial Service Providers Register

    Financial Service Providers Register (FSPR)

    The Financial Service Providers Register (FSPR) has been established under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. FSPR is a searchable register of people, businesses and organisations that provide financial services in New Zealand. It enables over-the-counter brokerage firms that are unregulated, as well as new start-ups, to gain customer confidence and credibility, without the worry of complying with regulatory barriers imposed in a number of other countries.

    • Licensed Institution :


      Effective Date :

    • Email Address of Licensed Institution :


      License Type:

      No Sharing
    • Website of Licensed Institution :


      Expiry Date :

    • Address of Licensed Institution :

      Level 27, Pwc Tower, 188 Quay STreeT Auckland 1010

      Phone Number of Licensed Institution :

      +64 21 366860
    • Licensed Institution Certified Documents :

      CHARTER_FMA查询信息 View Certified Documents CHARTER FSP 20200221 截图2 View Certified Documents

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    WikiFX·pyramid scheme complaint
    1  Know about pyramid scheme  >
    2  Pyramid scheme complaint   >
    3  Done
    1. What is pyramid scheme complaint?
    With the continuous development of the forex market, more and more Ponzi schemes have poured in, and global investors have suffered greatly. WikiFX has set up a complaint channel in order to ensure the funds security and prevent more scams. We sincerely invite foreign exchange investors to report such fraud platforms and jointly purify the market environment!
    2. 10 Features of Pyramid Scheme
    High Profit Promised Level Marketing Required Multi-level Marketing False Advertising Master Trader Awarded 'Datuk' Brainwashing-style training Fake Regulation Copycat of other platforms Marketing & PR campaigns
    Report immediately
    Report This Platform
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    You can check the real-time processing progress in 'User Center-My Release-Ponzi Scheme'


    CHARTER · Company summary

      General Information & Regulation

      Charterprime is a global financial and foreign exchange brokerage group established in 2012, headquartered in Sydney, Australia. The company adopts the STP processing system as its business model and is authorized and regulated by the ASIC in Australia, with regulatory license number 421210.

      Markets Instruments

      Financial instruments can be traded online with Charterprime include forex, precious metals, indices CFDs, and spot commodities.

      Charterprime Minimum Deposit

      Three account types are offered by Charterprime: the Variable account, the ECN account and the Swap-free account. The minimum initial deposit for three account is $100, the reasonable amount for most regular traders to get started.


      Charterprime Leverage

      CharterPrime as an Australia and New Zealand broker together with its obligations to local regulation still allows high leverage. The maximum trading leverage available by this broker is up to 1:500 for forex instruments and major currency pairs available for retail traders.

      Spreads & Commissions

      The average spread of the EURUSD for the Floating Spread Account is 2.0, the average spread of the EURGBP 1.9, and the average spread of the AUDUSD is 2.2. The average spread of ECN accounts for the EURUSD is 0.5, the average spread for the EURGBP 0.8, and the average spread for the AUDUSD is 0.7. The average spread of Gold Price in US dollar for Floating Spread Accounts is 3.8, and the average spread for Silver Price in US dollar is 3.4. The average spread of Gold Price in US dollar for ECN accounts is 1.5, and the spread for Silver Price in US dollar is 3.6. See the following swap chart:

    Product Long Short
    AUDCAD -0.99 -1.47
    AUDCHF 0.83 -3.01
    AUDJPY -0.73 -1.93
    AUDNZD -2.93 -0.21
    AUDUSD -1.34 -1.11
    EURUSD -4.56 0.43

      Trading Platform

      The MT4 trading platform used by Charter has powerful trading functions and analytical capabilities. Apart from Multiple order execution, it enables traders to conduct complete and flexible tradings. At the same time, it also integrates market charts, technical analysis, and order transactions. Three functions are integrated, allowing users to quickly determine trends and determine the best entry and exit time. Besides, the company also provides a multi-account management model, which refers to a practical and convenient way to manage accounts on behalf of clients and manage multiple accounts simultaneously from a single interface. It can quickly execute a large number of customer orders as long as the management account clicks a button, and a large number of transactions can be automatically allocated to their respective customer accounts.

      Virtual Private Server (VPS)

      VPS, also known as Virtual Private Server, is a stand-alone server that runs 24 hours per day. Traders can log into a VPS with a computer or mobile device, without any pullback issues caused by network failure or any other factor that can affect their trading progress. A VPS is suitable for and mainly used by traders who employ automated strategies which require uninterrupted access to the market 24 hours a day.

      Deposit & Withdrawal

      Deposit and withdrawal methods support Bitcoin (deposit time taking 1 day, and the withdrawal time taking 3 days, and the minimum withdrawal amount is 100 US dollars), USDT (the stable value currency U.S. dollar (USD) token Tether USD launched by the Ether company, USDTfor short, 1USDT equals 1 U.S. dollar, deposit taking 1 day, withdrawal taking 3 days, deposit and withdrawal fees are both 5%), UnionPay (no charge for deposit and withdrawal, deposit time taking 1 day, withdrawal taking 3 days , the minimum amount of gold withdrawal is US$100), wire transfer (the deposit and withdrawal taking 3-5 days, the withdrawal fee is 40 US dollars, and the minimum amount of withdrawal is 100 US dollars), Skrill (deposit taking 1 day, the withdrawal taking 3 Day, no deposit fee, withdrawal fee is 1%, the minimum amount for withdrawal is 100 USD), Neteller (Deposit time taking 1 day, withdrawal taking 3 days, no deposit fee, withdrawal fee is 2%, the maximum is 30 USD , The minimum withdrawal amount is US$100), and Local Gateway (currently supported currencies are Thailand, Indonesia, the Philippines and Vietnam, deposit taking 1 day, withdrawal time taking 3 days, no deposit and withdrawal fees, and the minimum withdrawal amount is 100 US dollars).

      Customer Support

      ChartePrime Customer Support team can be contacted within working hours through Live Chat, email or contact form.

    Risk Warning

    The Database of WikiFX comes from the official regulatory authorities , such as the FCA, ASIC, etc. The published content is also based on fairness, objectivity and fact. WikiFX doesn't ask for PR fees, advertising fees, ranking fees, data cleaning fees and other illogical fees. WikiFX will do its utmost to maintain the consistency and synchronization of database with authoritative data sources such as regulatory authorities, but does not guarantee the data to be up to date consistently.

    Given the complexity of forex industry, some brokers are issued legal licenses by cheating regulation institutes. If the data published by WikiFX are not in accordance with the fact, please click 'Complaints 'and 'Correction' to inform us. We will check immediately and release the results.

    Foreign exchange, precious metals and over-the-counter (OTC) contracts are leveraged products, which have high risks and may lead to losses of your investment principal. Please invest rationally.

    Special Note, the content of the Wikifx site is for information purposes only and should not be construed as investment advice. The Forex broker is chosen by the client. The client understands and takes into account all risks arising with Forex trading is not relevant with WikiFX, the client should bear full responsibility for their consequences.