Dear Maman Sani Souley Abdo, thank you for bringing your concerns to our attention. We regret to hear that you have had a negative experience with our company, and we would like to address your concerns. At FBS, we remain committed to upholding international standards in our industry and adhere to anti-money laundering policies to ensure that our services remain safe and secure. As such, it is necessary for us to request information on the source of our clients’ deposits, and in some instances, we may require specific documents for verification purposes. This helps us maintain the legality of our services and safeguard against any suspicious activity, ultimately ensuring the safety of our clients and their financial transactions. Our primary objective is to deliver a secure and sustainable brokerage industry environment. We do understand your frustration regarding the case and highly appreciate your cooperation in the investigation process. Our team is still working on your case, and we will contact you as soon as possible. Thank you for being patient with us. Kind Regards, FBS Team.

I contacted the broker today morning. But they insisted that I was involved in abnormal or suspected activity. And I asked them to explain what's a normal or suspected activity, or clearly state what the abnormity is in my account. They said that it's the final decision. So I don't have access to the funds and account.

This is the first message from FBS that I was required to prove that the deposit was reasonable. I have provided the detailed description of all the funds to prove its legitimacy. For instance, how did I buy it? From which exchange? How did I transfer it to FBS? It is the unique deposit which was mentioned in 1 and 2. 3 and 4 show the money that I withdrew from my account when I started benefiting.

I have been with this broker since April 2023. I traded without any issues until Thursday, November 23, when I received an email from their support. They requested screenshots of my bank statements, details about how and on which exchange I purchased my USDT, and a video of me holding my passport. I provided all of this information. On that day, my account had a balance of $12,500, starting from $2,900. Unfortunately, I depleted the account. Two weeks later, I made another deposit of $2,800. From that point, I started to generate profits. My account grew from $2,800 to $12,500. Then, on that Thursday, the account was frozen. I was unable to make any trades until their investigation concluded, according to them. The following day, I attempted withdrawals and successfully took out $10,000. However, 48 hours later, the account remained blocked. I reached out to support and was asked to be patient. After 72 hours, the remaining $2,500 was withdrawn from my account by FBS. I contacted support again to understand why. They instructed me to wait until today, Monday, November 27, 2023, to learn the reasoning. Today, I received their email. Here is their message: "Following a thorough examination of the documents submitted by our security service, we regret to inform you that we can no longer provide brokerage services to you. As previously mentioned, our security service detected suspicious activity on your account. The Company suspects that you may be involved in abnormal or questionable operations deemed suspicious at the Company's discretion. Based on these assumptions, they held onto my money before closing my account. Today, I lost my $2,500. FBS deactivated my account. FBS is dishonest. Never agree to deposit funds with this Broker. Otherwise, you'll only have tears to shed. I have attached all our correspondence for your reference.