Global Broker Regulation Inquiry App
WikiFX

Amount resolved within one month(USD)

$155,720

Number of People Resolved

15402

I wish they resolve the
I wish they resolve the issue, but they refused to refund my money. They stated my account was in the negative, which is false, and proceeded to drain my account to zero. I feel deeply upset by this. The representatives were rude, unhelpful.
  • Broker

    HEADWAY

  • Exposure Type

    Others

Saudi Arabia

2025-09-08

Saudi Arabia

2025-09-08

They're making an excuse
They're making an excuse to steal my funds saying My account has crossing with Samantha gross using their bot which is not accurate because I don't even know that person And I don't know what he has to do with my funds missing on my trading account
  • Broker

    HEADWAY

  • Exposure Type

    Others

Saudi Arabia

2025-09-08

Saudi Arabia

2025-09-08

Why can't I withdraw
Why can't I withdraw my money? It is saying that I can't withdraw my money due to "History Activity in Your Account" which isnt helpful. It says all my money is available to withdraw but my account is blocked from withdrawal but I can obviously deposit money just fine. How do I fix this? because it is unfair been trading for a while
  • Broker

    NPBFX

  • Exposure Type

    Unable to Withdraw

United States

2025-09-08

United States

2025-09-08

As an Indian, my experience
As an Indian, my experience with Hantec Markets was disastrous. The platform is full of disgusting scams designed to exploit investors. What drove me crazy last year was the frequent and outrageous slippage. I placed a long order for EUR/USD at 1.0820. The market was volatile at the time, but the actual transaction price jumped to 1.0863, a slippage of 43 points! You should know that the slippage of similar market conditions on compliant Vietnamese platforms usually does not exceed 10 points. What's worse is that on the day of the Federal Reserve's interest rate decision this month, I set a stop-loss order for USD/CAD at 1.3650, but the actual stop-loss order was executed at 1.3715, a slippage of 65 points, which directly caused me to lose $2,800 in one order. I submitted a withdrawal application for $2,000 and waited for a full 10 days. All Indian investors are advised to stay away from such a black platform that relies on slippage to cheat money and maliciously withdraws money.
  • Broker

    HANTEC MARKETS

  • Exposure Type

    Severe Slippage

India

2025-09-08

India

2025-09-08

The Markets4you platform
The Markets4you platform feels like a scam. In a 24-year trade on the British pound against the Japanese yen, I set a stop-loss at 150.00. However, when the market fluctuated, the actual stop-loss price was 149.50, a 50-point slippage, which directly led to a significant loss on that trade. I counted 60 trades I made on the platform over the past month and a half last year, and 40 of them experienced varying degrees of slippage. Slippage exceeding 30 points accounted for 66.7%. The platform also frequently restricts investors' trading operations during periods of extreme market volatility, preventing them from closing positions or placing orders in a timely manner. This has caused me to miss out on numerous stop-loss and profit opportunities. I urge everyone to be vigilant and resolutely resist this platform, which is full of deception and lacks integrity.
  • Broker

    Markets4you

  • Exposure Type

    Severe Slippage

Malaysia

2025-09-08

Malaysia

2025-09-08

The Levels platform suffers
The Levels platform suffers from severe slippage. During a relatively stable gold market, where I frequently trade, I placed a buy order at $1,850 per ounce. Normally, slippage should be around $3-5. However, on Levels, the actual transaction price reached $1,858 per ounce, a staggering $8 in slippage. I carefully reviewed my gold trading history on the platform over the past two months. Of my 80 trades, 50, or 62.5%, experienced abnormal slippage (slippage exceeding $6). Furthermore, the platform's spreads are extremely unreasonable. While other reputable platforms typically offer spreads of $2-3 on gold trading, Levels' spreads frequently hover between $5-8, significantly increasing my trading costs. Beyond trading issues, the platform's customer service is also abysmal. Their customer service was extremely perfunctory, offering no substantive solutions to my issues. This platform has absolutely no regard for investors' interests and is a thoroughly deceptive platform.
  • Broker

    Levels

  • Exposure Type

    Severe Slippage

Vietnam

2025-09-08

Vietnam

2025-09-08

My trading experience
My trading experience with Hantec Markets was a nightmare. The slippage was outrageous. In last year's EUR/USD trade, I placed a buy order at 1.1050. Normally, even if the market fluctuates slightly, the slippage should not exceed 0.0010. But when the transaction was actually completed, the price jumped to 1.1085, with a slippage of 35 points. According to my statistics, out of 50 transactions last year, more than 30 had abnormal slippage, and the slippage rate exceeded 20 points in 60%. This resulted in more than half of my expected profitable transactions turning into losses due to slippage. This is not an isolated case. Such a platform with frequent slippage and malicious obstruction of investors' withdrawals is really disappointing. Don't choose it.
  • Broker

    HANTEC MARKETS

  • Exposure Type

    Severe Slippage

Vietnam

2025-09-08

Vietnam

2025-09-08

Unable to withdraw more
Unable to withdraw more than what I've deposited. Over the years my investment has grown a decent bit, however, recently I've wanted to take some money out to fill up my lifetime ISA before the end of the tax year. I sold some stocks and tried to withdraw but discovered I can't withdraw above what I've invested? Asked the AI bot and it confirmed this. Is this true for anyone else? If this is true this seems really concerning which I have already taken some months trading already
  • Broker

    PURPLE TRADING

  • Exposure Type

    Unable to Withdraw

United States

2025-09-08

United States

2025-09-08

Trade245 is rejecting
Trade245 is rejecting all of my withdrawal requests. My current balance is 15.102 usd and I've trying to withdraw my funds but keep rejecting all the requests claiming lack of trading activity which is not true at all since I have traded 11 lots in less than a week, and they keep pushing me to trade more lots to be able to withdraw my money. They behave like a scam broker because they have no right to retain a customer funds. Now I have asked them to terminate my account and return all my funds to the credit card used to deposit but they don't respond. I think everyone should be aware of this broker.
  • Broker

    trade245

  • Exposure Type

    Unable to Withdraw

Nepal

2025-09-07

Nepal

2025-09-07

In November 2022, I made
In November 2022, I made a stock trade on this platform. After closing the position, I had 60,000 yuan in principal remaining in my account. I took a screenshot and saved the balance. This year, I wanted to withdraw the money for my child's tuition, but when I logged into my account, I saw only 20,000 yuan! I contacted customer service, and they said, "The system has retrieved data from 2022 to date and shows that you've withdrawn 40,000 yuan, so your balance is fine." I confronted them with a screenshot of my 2022 balance and my bank statements, but the customer service staff insisted, "You photoshopped the screenshot, and the platform's data is correct." They even threatened, "If you continue to complain, I'll freeze the remaining 20,000 yuan under the 'malicious questioning of data' label."
  • Broker

    t4trade

  • Exposure Type

    Unable to Withdraw

Vietnam

2025-09-07

Vietnam

2025-09-07

whats wrong, why cant
whats wrong, why cant i withdraw? and I got the account for long because am always trading with it
  • Broker

    NPBFX

  • Exposure Type

    Unable to Withdraw

United States

2025-09-07

United States

2025-09-07

In March 2024, Vietnamese
In March 2024, Vietnamese customer service sent me daily "2024 Commodity Data Backtesting Reports," claiming, "The platform backtested a certain agricultural product trading strategy using the past three years of data, showing a 95% win rate and 20% monthly returns." They even included detailed backtesting curves and profit data. I believed them and invested 100,000 yuan, which I had saved for expanding my business. However, after just two weeks of trading, I suffered losses on five consecutive trades due to "erroneous data signals" from the platform, resulting in a total loss of 70,000 yuan! I confronted customer service, and they said, "Backtesting data only reflects the past. Market volatility in 2024 exceeded expectations, and losses are a normal risk." It was clear they were using fake backtesting reports to trick me into depositing money!
  • Broker

    t4trade

  • Exposure Type

    Scam

Vietnam

2025-09-07

Vietnam

2025-09-07

In August 2023, I made
In August 2023, I made a gold trade on this platform, following all the platform's rules and even taking screenshots of the transaction history. This year, I wanted to withdraw 90,000 yuan in principal from my account for turnover, but the Vietnamese customer service suddenly said, "The system retrieved the 2023 data and determined that your transaction constituted 'abnormal fraudulent trading,' a violation. Your account has been frozen and a 30,000 yuan fine is required to unfreeze it." I was stunned. How could it be considered fraudulent trading when I only made one transaction? I confronted them with screenshots of the 2023 transaction and the timeline, but the customer service staff still refused to acknowledge their mistake, saying, "The platform's data confirms the system is correct. Either pay the fine or your account is permanently frozen."
  • Broker

    t4trade

  • Exposure Type

    Others

Vietnam

2025-09-07

Vietnam

2025-09-07

why always rejecting
why always rejecting my withdrawals and there is no concrete reason for it. this shouldn't be happening like that please
  • Broker

    NPBFX

  • Exposure Type

    Unable to Withdraw

United States

2025-09-07

United States

2025-09-07

Customer service used
Customer service used to send daily "data portfolio investment package profit reports," claiming, "The platform uses AI to analyze global market data and diversify funds into five low-risk sectors. Even if you lose money in one sector, you can make up for it in the others, ensuring guaranteed profits." They even posted screenshots showing "users earning 24,000 yuan in one month after purchasing the package." However, just three days after purchasing, three of the sectors plummeted, resulting in a 20,000 yuan loss in just one week! I contacted customer service, and they said, "Short-term fluctuations are normal; the data will adjust back." I waited another week, but not only did the market not recover, I lost another 30,000 yuan, for a total of 50,000 yuan! I confronted customer service, and they said, "The investment package is optimized based on historical data. The actual market has uncontrollable factors, and losses are borne by the user."
  • Broker

    t4trade

  • Exposure Type

    Scam

Vietnam

2025-09-07

Vietnam

2025-09-07

I submitted a withdrawal
I submitted a withdrawal request, but customer service said, "The system detected a 'minor discrepancy' between your ID information and your account data. Regular verification will take 30 days, but with an expedited fee, verification and withdrawal can be completed within 24 hours." I was stunned. My real-name verification had clearly passed when I opened the account, so why was there a discrepancy now? Customer service even sent me a screenshot of the abnormal verification data, which stated, "Match 89%, requiring expedited processing to 99%." They threatened me, "If I don't pay the expedited fee within 7 days, my account will be frozen and I will never be able to withdraw my funds!" After waiting for three days, the verification was still "pending."
  • Broker

    t4trade

  • Exposure Type

    Unable to Withdraw

Vietnam

2025-09-07

Vietnam

2025-09-07

Why does it say I can’t
Why does it say I can’t withdraw my funds. It keeps coming up with some money laundering thing and I can’t withdraw my funds
  • Broker

    NINJATRADER

  • Exposure Type

    Unable to Withdraw

United States

2025-09-07

United States

2025-09-07

Disappointing Spread Experience with Levels Broker
My experience with Levels broker has been frustrating because their spreads are not stable at all. They constantly widen during trades, even when the market isn’t highly volatile. This makes trading unnecessarily expensive and stressful. What they advertise about tight spreads doesn’t match the reality, and it feels very misleading.
  • Broker

    Levels

  • Exposure Type

    Severe Slippage

Germany

2025-09-07

Germany

2025-09-07

Levels Broker Spreads Not What They Promise
Levels broker promotes low spreads, but when I started trading, I quickly realized it was misleading. The spreads widen too often, especially at crucial moments, adding hidden costs to every trade. It feels unfair and unprofessional, making it very difficult to trust their platform.
  • Broker

    Levels

  • Exposure Type

    Others

Germany

2025-09-07

Germany

2025-09-07

Frustrating Spread Issues with Levels Broker
Levels broker’s spreads are a big disappointment. They advertise competitive, low spreads, but once you’re trading, it’s a completely different story. The spreads suddenly widen during active sessions or even normal conditions, making it very hard to maintain profitability. It feels misleading and unfair because these hidden costs keep eating into profits, leaving me frustrated and doubting their transparency.
  • Broker

    Levels

  • Exposure Type

    Others

Germany

2025-09-07

Germany

2025-09-07

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

Sync to personal posts

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Amount resolved within one month(USD)

$155,720

Number of People Resolved

15402

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