Global Broker Regulation & Inquiry App
Exposure

173 pieces of exposure in total

Unable to Withdraw

Help me. Thanks.

Can you help me urge the platform to withdraw funds quickly? It has not been reviewed on April 9th and April 10th, and the withdrawal on April 4th has not yet arrived.

Hong Kong China Hong Kong China 2024-04-11 02:13
Hong Kong China Hong Kong China 2024-04-11 02:13
Unable to Withdraw

It has been half a month and the withdrawal has not arrived.

It has been half a month since the Hero platform approved, but the funds have not been received, and I suspect it has escaped.

Hong Kong China Hong Kong China 2024-04-10 23:23
Hong Kong China Hong Kong China 2024-04-10 23:23
Unable to Withdraw

Unable to withdraw funds

I withdrew the money on the 29th, but it still hasn’t arrived in my account. It’s been almost half a month and there’s still no news, so I’m just waiting.

Hong Kong China Hong Kong China 2024-04-10 21:08
Hong Kong China Hong Kong China 2024-04-10 21:08
Others

Suspected of running away

Now the website can no longer be accessed, and when withdrawing money, it is shown that it has a problem with the acceptor.

Hong Kong China Hong Kong China 2024-04-10 20:58
Hong Kong China Hong Kong China 2024-04-10 20:58
Unable to Withdraw

The withdrawal request is not reviewed and can't withdraw.

It has been 3 days since I applied for a withdrawal and it has not been reviewed yet, and I cannot withdraw the money.

Hong Kong China Hong Kong China 2024-04-10 20:47
Hong Kong China Hong Kong China 2024-04-10 20:47
Unable to Withdraw

The brokerage could not be contacted and no one responded to the email. I don’t know if the account opened is a real account. The withdrawal does not arrive in the account, and it is not reviewed.

I can't contact the brokerage, and no one responded to my email. I don't know if the account opened is a real account. The withdrawal does not arrive in the account, and it is not reviewed. A community representative said that the acceptor's money came from unknown sources. Even if your money is clean, if the bank finds out that you are taking out a loan, it will be targeted. It can only show that the country is now more intensive in financial control. In fact, our deposit and withdrawal fee is 10%, and the acceptor can earn this part of the price difference. I don’t know how the acceptor will handle it this time. Alas, now we can only wait and see what happens, there is no use in rushing. Is what the community representative said true? Can anyone give an answer? Just keep waiting like this?

Hong Kong China Hong Kong China 2024-04-10 20:37
Hong Kong China Hong Kong China 2024-04-10 20:37
Unable to Withdraw

The withdrawal failed. It shows that it has been approved but has not been received yet.

Everything was normal at the end of February, and by the end of March I was withdrawing money. It was said that it was due to the Tomb-Sweeping Day holiday, and it was also due to the international situation. It was also said that the issue of the gold acceptor was being solved...

Hong Kong China Hong Kong China 2024-04-10 19:44
Hong Kong China Hong Kong China 2024-04-10 19:44
Resolved

Unable to receive withdrawal for 10 days

After the deduction was completed on March 31, it had not been received as of April 10. I kept urging them, but still didn't receive it.

Hong Kong China Hong Kong China 2024-04-10 16:19
Hong Kong China Hong Kong China 2024-04-10 16:19
Unable to Withdraw

Unable to withdraw funds

The withdrawal has not been received. It is said that the withdrawal channel is frozen, and a new withdrawal channel is being opened.

Hong Kong China Hong Kong China 2024-04-10 16:03
Hong Kong China Hong Kong China 2024-04-10 16:03
Unable to Withdraw

Request for withdrawal on April 8, 2024, was not reviewed. Another request was submitted on April 10, but it was also not reviewed.

Request for withdrawal on April 8, 2024, was not reviewed. Another request was submitted on April 10, but it was also not reviewed.

Hong Kong China Hong Kong China 2024-04-10 15:38
Hong Kong China Hong Kong China 2024-04-10 15:38
Unable to Withdraw

Unable to withdraw

The withdrawal was approved on the 4th and 5th, but as of today, April 10th, the 200,000 yuan withdrawn has not yet arrived. What causes this? Or is there something wrong with the company? I hope you can withdraw the money as soon as possible so I can pay back the payment, thank you!

Hong Kong China Hong Kong China 2024-04-10 15:29
Hong Kong China Hong Kong China 2024-04-10 15:29
Unable to Withdraw

Unable to withdraw

The withdrawal request failed to approve, and the explanation given was that the platform’s payment channel was frozen by the United States. Request to withdraw funds as soon as possible.

Hong Kong China Hong Kong China 2024-04-10 14:34
Hong Kong China Hong Kong China 2024-04-10 14:34
Unable to Withdraw

The platform promised that it would take 2 to 4 working days for the funds to arrive in the account, but it took 8 working days and still not received.

Withdrawal was made on March 28th, today is April 10th. I withdraw money from Hero, but it never arrives, which is completely inconsistent with the original promise of "2 to 4 working days to arrive." The official email no longer responds to emails.

Hong Kong China Hong Kong China 2024-04-10 11:09
Hong Kong China Hong Kong China 2024-04-10 11:09
Unable to Withdraw

It has been more than ten days, the money was deducted, but it has not been credited.

The customer service kept asking me to wait for almost half a month! !

Hong Kong China Hong Kong China 2024-04-10 10:36
Hong Kong China Hong Kong China 2024-04-10 10:36
Unable to Withdraw

Cannot withdraw money on Hero

Hello, from May 2023, I have successively deposited totally RMB 300,000 in HERO, and the current balance is US$101,196.6. Deposits and withdrawals on this platform before were normal. On January 19, 2024, I withdrew US$3,000. However, from the end of March 2024, it will be impossible to withdraw money. The reply is that the withdrawal channel is blocked.

Hong Kong China Hong Kong China 2024-04-10 10:35
Hong Kong China Hong Kong China 2024-04-10 10:35
Unable to Withdraw

I withdrew money last month, it’s been almost half a month. Why haven't the funds been credited?

I withdrew money last month, it’s been almost half a month. Why haven't the funds been credited?

Hong Kong China Hong Kong China 2024-04-10 10:35
Hong Kong China Hong Kong China 2024-04-10 10:35
Unable to Withdraw

Unable to withdraw

The withdrawal I submitted on March 30th passed, but it has not yet arrived, saying it was not accepted. It's said that they might run away.

Hong Kong China Hong Kong China 2024-04-10 06:49
Hong Kong China Hong Kong China 2024-04-10 06:49
Unable to Withdraw

Withdrawal delay

The withdrawal application submitted on April 3 has not been received yet. There are also many people who submitted applications at the end of March but have not yet received their funds.

Hong Kong China Hong Kong China 2024-04-10 06:45
Hong Kong China Hong Kong China 2024-04-10 06:45
Unable to Withdraw

Cannot withdraw money from Hero

I withdrew 50,000 yuan on March 31 and April 5 respectively from Hero, but it was not received for more than ten days. The deposit was normal, but the withdrawal could not be made. Is it a running away?

Hong Kong China Hong Kong China 2024-04-09 17:12
Hong Kong China Hong Kong China 2024-04-09 17:12
Unable to Withdraw

It was originally promised that the withdrawal would be credited within five working days. The withdrawal was made on March 28. It is now April 9 and it has not yet arrived.

I applied for a withdrawal on March 28. I was promised that it would take 2 to 5 working days, but it never arrived. I sent an email to the platform and they didn’t give a clear date.

Hong Kong China Hong Kong China 2024-04-09 16:21
Hong Kong China Hong Kong China 2024-04-09 16:21
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