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Vault Markets

South Africa|2-5 years|
Suspicious Regulatory License|MT4/5 full license|Regional Brokers|High potential risk|


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MT4/5 Identification

MT4/5 Identification

Full License

Server Name
VaultMarkets-Demo MT4
Server Location France


+27 10 449 6045
2nd floor, Nelson Mandela Square, Maude Street, Sandton


No valid regulatory information, please be aware of the risk!

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Contact number


+27 10 449 6045


+255 742 297 685


+264 81 368 2400

Broker Information


Company Name

VaultMarkets (Pty) Ltd

Company Abbreviation

Vault Markets

Platform registered country and region

South Africa

Company website

Pyramid scheme complaint


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Warning: Low score, please stay away!
Previous Detection : 2024-03-02
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!

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Vault Markets · Company Summary

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

Vault Markets Review Summary in 10 Points
Founded 1-2 years
Registered Country/Region South Africa
Regulation Not regulated
Market Instruments Forex, Indices, Commodities, Stocks, Crypto
Demo Account Available
Leverage Up to 1:1000
EUR/USD Spread Start from 0.0 pips
Trading Platforms MT4/5
Minimum Deposit R10
Customer Support Phone, Email, Address, Contact US form, Social media

What is Vault Markets?

Vault Markets is a global brokerage firm based in South Africa. It provides traders with access to market instruments including Forex, Indices, Commodities, Stocks, Crypto.However, it is important to note Vault Markets is currently not regulated by any recognized financial authorities which may raise concerns when trading.

Vault Markets' home page

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

Pros Cons
• Various account types to suit different trading needs • Not regulated
•Wide range of trading instruments across multiple asset classes • Limited research and analysis tools
• MT4/5 platforms
• Acceptable minimum deposit amount
• Multiple payment methods supported
• Demo account available

Vault Markets Alternative Brokers

There are many alternative brokers to Vault Markets depending on the specific needs and preferences of the trader. Some popular options include:

  • RoboForex- RoboForex offers a wide range of trading instruments, competitive trading conditions, and multiple account types, making it suitable for both beginner and experienced traders.

  • FxPrimus- FxPrimus provides a secure and regulated trading environment, competitive spreads, and a user-friendly platform, catering to traders looking for reliability and a variety of trading options.

  • Plus500- Plus500 stands out for its intuitive platform, extensive range of tradable assets, and commission-free trading, making it an attractive option for traders looking for a user-friendly and cost-effective trading experience.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is Vault Markets Safe or Scam?

When considering the safety of a brokerage like Vault Markets or any other platform, it's important to conduct thorough research and consider various factors. Here are some steps you can take to assess the credibility and safety of a brokerage:

  • Regulatory sight: It is not regulated by any major financial authorities, which means that there is no guarantee that it is a safe platform to trade with.

  • User feedback: Read reviews and feedback from other clients to get an understanding of their experiences with the brokerage. Look for reviews on reputable websites and forums.

  • Security measures: Vault Markets implements Negative Balance Protection as part of its security measures, ensuring that clients' accounts are protected from incurring negative balances in the event of significant market fluctuation.

Ultimately, the decision of whether or not to trade with Vault Markets is a personal one. You should weigh the risks and benefits carefully before making a decision.

Market Instruments

Vault Markets offers a wide range of market instruments for traders to engage in, providing opportunities in various asset classes.

Forex trading takes center stage, allowing traders to participate in the foreign exchange market and speculate on currency pairs' price movements. Additionally, Vault Markets offers access to indices, enabling traders to trade on the performance of a group of stocks representing specific markets or sectors. Traders can also delve into the commodities market, with options to trade precious metals, energy commodities, agricultural products, and more. Stocks of well-known companies listed on major exchanges are available for trading, allowing traders to capitalize on individual companies' performance. Moreover, Vault Markets recognizes the growing popularity of cryptocurrencies, offering the opportunity to trade digital currencies like Bitcoin, Ethereum, and others.


Vault Markets offers a variety of account types to cater to the diverse trading needs of its clients.

The VAULT 200, VAULT 100, and VAULT 50 Accounts have a minimum deposit requirement of $5, making them accessible for traders starting with smaller investments. The VAULT SWAP FREE Account, requiring a minimum deposit of $100, caters to traders who prefer Sharia-compliant trading conditions. The VAULT ZERO and VAULT NO BONUS Accounts, also with a minimum deposit of $100, offer unique features and trading conditions for traders seeking specific benefits. The VAULT 1000 Account, with a minimum deposit of $100, presents distinct advantages and potential trading opportunities. Vault Markets also offers the VAULT MICRO Account with a minimum deposit of R10, providing traders with a micro-lot trading option. Furthermore, there are Micro Bonus accounts, such as Micro Bonus100% and Micro Bonus200% Accounts, requiring a minimum deposit of R50. Lastly, the VAULT250 Account has a minimum deposit of $5, catering to traders looking for a specific account type. These accounts provide the opportunity to trade a range of different market instruments and are available on different trading platforms.

Account Types
Account Types
Account Types
Account Types


Vault Markets brokerage provides traders with maximum leverages of up to 1:500 and 1:1000, different account types with different maximum leverage level. Leverage allows traders to control larger positions in the market with a smaller amount of invested capital. With a leverage ratio of 1:100, traders can amplify their trading potential by effectively multiplying their trading capital. It's important to note that while leverage can increase potential profits, it also amplifies potential losses, as traders are exposed to higher market risk. Therefore, it is crucial for traders to exercise prudent risk management practices, carefully consider their trading strategies, and be aware of the potential implications of using leverage.

Spreads & Commissions

Vault Markets offers a range of trading accounts, with most accounts starting from 1 pip for spreads. However, the VAULT ZERO Account stands out with spreads starting from 0.0 pips. While specific commission information is not available, it is advisable for traders to consult with the broker directly for detailed commission-related information when engaging in trading activities. By contacting Vault Markets, traders can obtain accurate and up-to-date spread and commission details, ensuring transparency and clarity in their trading experience.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread (pips) Commissions (per lot)
Vault Markets From 0.0 Not specified
RoboForex 0.0 Variable (depending on account)
FxPrimus 0.3 No commissions
Plus500 0.8 No commissions

Please keep in mind that spread values can vary depending on market conditions, account type, and other factors. Commission structures may also differ based on the broker's pricing model and the type of account being used. It's important to review the official websites or contact the brokers directly for the most accurate and up-to-date information on spreads and commissions.

Trading Platforms

Vault Markets provides traders with a versatile selection of trading platforms to suit their preferences and trading needs.

Traders can choose from the industry-leading MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, known for their robust features, advanced charting tools, and extensive trading capabilities. These platforms offer traders a seamless trading experience, with real-time market data, a wide range of technical indicators, and the ability to automate trading strategies using Expert Advisors (EAs).

In addition to MT4 and MT5, Vault Markets also offers the Vault Markets Mobile App, available on Android, iOS, and Huawei devices. This mobile app provides traders with the flexibility to trade on the go, giving them access to the markets anytime and anywhere. With the Vault Markets Mobile App, traders can monitor their positions, execute trades, and manage their accounts with ease, all from the convenience of their mobile devices.

Mobile App

Overall, Vault Market's MT4/5 and mobile app trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:

Broker Trading Platforms
Vault Markets MT4/5, Vault Markets Mobile App
RoboForex MT4/5, cTrader, R Trader, WebTrader
FxPrimus MT4/5
Plus500 Plus500 WebTrader, Plus500 Mobile App

Deposits & Withdrawals

Vault Markets provides its clients with a wide range of convenient deposit and withdrawal methods to facilitate seamless transactions. Clients have the flexibility to choose from various options, including Airtel, Alphapo, Mastercard, MPesa, Ozow, PayFast, Paxful, Tigopesa, Visa, Wire Transfer, Stitch, and AstroPay. These methods cater to different preferences and allow for easy and secure deposits and withdrawals.

Deposits & Withdrawals
Deposits & Withdrawals

Customer Service

Vault Markets provides multiple customer service options to assist its clients in different areas. Customers can reach out to Vault Markets through various channels to address their queries and concerns as below:


For South African clients:

Physical address:

Vault Markets

2nd floor, Nelson Mandela Square, Maude Street, Sandton

Contact number: +27 10 449 6045.

For Tanzania clients:

Physical address:

Vault Markets

9th Floor, SKYCITY MALL, University Road Dar es Salaam, Dar es Salam, Tanzania

Contact number: +255 742 297 685.

For Namibian clients:

Physical address:

Vault Markets

Unit 3b, South Port, Hosea Kutako Drive, Windhoek, Namibia

Contact number: +26 481 368 2400.

Vault Markets also offers a Contact Us form on their website. Customers can fill out this form with their queries, providing details about their specific needs or concerns.

Beside of above, Vault Markets maintains social media accounts such as Facebook, Twitter, YouTube, Instagram, TikTok, WhatsApp and Spotify.

contact details
online messaging
Pros Cons
• Accessibility
  • Quality and Expertise
• Personalized Support
• Multiple customer support channels

Note: These pros and cons are subjective and may vary depending on the individual's experience with Vault Markets customer service.


Vault Markets offers an 'Upgrade Your Trade' page as part of its educational resources. This dedicated page serves as a valuable platform for clients to enhance their trading knowledge and skills. Whether clients are beginners seeking to learn the basics of trading or experienced traders looking to expand their expertise, the 'Upgrade Your Trade' page provides a wealth of educational content and support.

On this page, clients can access a variety of educational resources, including comprehensive trading guides, video tutorials, webinars hosted by industry experts, market analysis and insights, and informative articles and eBooks covering a wide range of trading topics. These resources are designed to empower clients with the necessary knowledge and tools to make informed investment decisions.



According to available information, Vault Markets is a non-regulated South Africa -based brokerage firm. While the firm offers a range of market instruments such as Forex, Indices, Commodities, Stocks, Crypto, it is important to consider certain factors such as lack of regulations that may raise concerns. It is critical that potential clients exercise caution, conduct thorough research and seek up-to-date information directly from Vault Markets before making any investment decisions.

Frequently Asked Questions (FAQs)

Q 1: Is Vault Markets regulated?
A 1: No. It has been verified that this broker currently has no valid regulation.
Q 2: Does Vault Markets offer the industry leading MT4 & MT5?
A 2: Yes, Vault Markets offers MT4/5 platforms.
Q 3: Is Vault Markets a good broker for beginners?
A3: No. It is not a good choice for beginners. Its been verified the broker currently has no valid regulations from recognized regulatory authorities.
Q 4: Does Vault Markets offer demo accounts?
A 4: Yes.
Q 5: What is the minimum deposit for Vault Markets?
A 5: The minimum initial deposit to open an account is R10.

User Reviews

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more than one year
I've been using Vault Markets for forex trading, and I have to say, the current lack of percentage-based commissions is really disappointing. It's pretty bad – there's hardly anything worthwhile to do.
2024-02-06 17:51
more than one year
Just when I started feeling that at least their regulation seemed in place, I began encountering countless issues. The trading platform performance is laughable at best - it is unreliable and freezes more times than I can count. This has caused me severe slippages in the past and I can't emphasize enough the importance of a stable, reliable platform for any serious trader. Vault Markets' spreads are also preposterously wide. It doesn't take a rocket scientist to figure out that a narrow spread is key to making more profits, yet Vault Markets does not seem to catch on. Couple this with their astronomical commissions, and you realize you're losing more money to them instead of the market. But brace yourself for the worst part - their withdrawal speed, or should I say, lack thereof! Getting your hard earned money out of Vault Markets is an uphill battle. After multiple follow-ups, I’m still waiting for my money.
2023-12-04 16:30
Lesedi k Sekamotho
more than one year
recommended broker
2022-09-25 23:48
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