I have not received my money since my withdrawal request is pending.

arget

United States 2023-11-06 04:15

I got into this broker in 08/2022 due to a (look like) pyramidal scam through Bydzyne, they collab with FxBitCapital, and it was charging a "broker operative fee" monthly per 5 months, with no results... After all this,  I decided to withdraw my money on March 2nd, 2023 but today I am still waiting to get my money, it is still "on hold". I've been getting messages from Fxbitcapital telling me that in 20 days it will deliver the withdrawal request... And every month or so they send a new email telling it will last longer and longer... Already 2 months receiving marketing emails with no clear explanation and no trustful date. Now Fxbitcapital says they will request a form to process the withdrawal... but no info about any form. I haven't received anything from them, just random mailing giving more time on hold for this withdrawal.  How can I recover this?

cfn

Spain 2023-08-15 17:36

I was creating a withdrawal request with FXBitCapitals since March 2023 and they still didn't give me my money.On the client portal, the withdrawal looks like is done but they don`t transfer you the money.They don`t even want to give my deposit backSo far all I can say is that the broker is not accepting withdrawals.Avoid FX BitCapital if you don`t want to lose your money!

fxvo2200

Romania 2023-07-11 17:10

they are not approving withdrawals, they say there is a delay of 15-20 days due to changes in the platform but I have been waiting for more than 3 months and I have managed to withdraw nothing. Customer service does not respond to messages or email, no calls, no live chat....

mundoyupy

United States 2023-04-02 04:32