Offical website cannot be opened since last week. Cannot enter the website or withdraw

135

Hong Kong China 2022-09-06 10:15

On August 17, the payment was made and it was not received for a week. I contacted the customer service and said that I would provide the bank card flow. I immediately sent them the bank card flow. I waited patiently for a week before the account arrived. I re-provided the running water and I sent it to them immediately. After waiting for a week, I contacted customer service and they did not reply. I promised that the account would arrive on the 5th to deceive the Chinese. I hope Chinese people will not be fooled.

LAOZAOSHAOLUYU

Hong Kong China 2022-09-06 07:24

Alpari delay withdrawal. Many customer cannot withdraw. All the repies are same every time.

HUANGJINSHIDAI

Hong Kong China 2022-09-05 18:43

At present, it will be very troublesome to log in to the Alpari platform, and it will often crash, and the platform transaction software cannot be downloaded. Even trying to withdraw money could not confirm the completion. Customer service personnel become FTLife personnel, and all problems cannot be solved on the platform. So please help. Thanks!

QUREN

Hong Kong China 2022-09-05 17:49

It has been more than half a month and still no account has been received. Every time I consult the customer service, it is an official talk, and there is no solution. I hope the platform can deal with it as soon as possible. I see that it has not been received for a month in other places. Everyone pay attention.

HUANGJINSHIDAI

Hong Kong China 2022-08-31 13:34

The withdrawal submitted on August 16 has not yet arrived in the account. Contacting customer service has always been an official words, and will not solve the problem! No reply to emails.

HUANGJINSHIDAI

Hong Kong China 2022-08-25 11:45

A total of 10,000 USD was applied for withdrawal on the Alpari platform. The withdrawal was submitted on August 5th, August 9th, and August 11th. As of August 22nd, the bank card did not receive the money, nor did it inform the return of the funds. , please help

HAO.ZHANG

Hong Kong China 2022-08-22 13:29

A total of 10,000 USD was applied for withdrawal on the Alpari platform. The withdrawal was submitted on August 5th, August 9th, and August 11th. As of August 21st, no news has been received. Please help coordinate the processing. thanks.

HAO.ZHANG

Hong Kong China 2022-08-21 15:58

I asked the customer service to withdraw and they ask me to wait 5 working days. I waited for 5 working days as required, but I still did not receive the account after 5 days. They will reply the email, but still ask me to wait patiently. This is only thing they will reply.

FX2981735214

Hong Kong China 2022-08-19 19:58

I applied for a withdrawal of USD 2,500 from Alpari Limited on 2022.8.2, and it was shown that it was completed on the same day, but it has never been credited. From 2022.8.10, I started to contact the platform customer service to ask the platform to follow up. On 8.15 and 8.17, the customer service asked me to provide a bank statement, and then I waited every day, but there was no progress. According to the platform's withdrawal regulations, the withdrawal is completed within 1-3 working days. In the past, large and small amounts of money have been withdrawn, and the longest has been 5 days, usually 2 days. I have always trusted them, but this time it was really a pit. Because there is no Chinese customer service on the platform now, it relies on translation and communication, and the information may be inaccurate. Please help me. thanks. Attach the website cash withdrawal record and bank card transaction details, because you cannot upload a pdf and submit it as a screenshot. Withdrawal number 40384739, my alpari account number 12688895

JIANGHUOUXIANGFENG，HEXUWENXINGMING

Hong Kong China 2022-08-17 17:56

The website cannot be opened. Unable to withdraw. There is no customer service to contact.

WAWA

Hong Kong China 2022-08-15 22:49

I applied for a withdrawal from August 3, and as of today, August 15, it has not been received. I applied for a withdrawal in June, and it basically arrived in about two days.

HAO.ZHANG

Hong Kong China 2022-08-15 10:52

I applied for a withdrawal from August 3, but it has not been received (domestic bank card), I contacted the online customer service and said that it would take 2-5 working days, and sent an email and said that it would be within 10 working days.

HAO.ZHANG

Hong Kong China 2022-08-12 19:25

For the withdrawal on the 26th, I asked customer service and they reply that it will arrive within 5 working days, and every subsequent inquiry was evaded to "verifying with the payment provider". After verifying for a week, they couldn't say anything.

MAOZI

Hong Kong China 2022-08-04 18:05

The withdrawal application is successful but no funds have been received. The withdrawal record is as follows: Order № 39700876 From Trading Account 143009480 To: China UnionPay 621792******8332

WANGSQ

Hong Kong China 2022-06-27 19:19

Basically, I begged for the withdrawal, but they didn't give me the money, and asked me for the receipt of the transfer, saying that it would arrive at the account in a few hours at the latest, and then a day passed and told me that the transfer is not our platform. It is that first time that I see a platform deducts your money but doesn't send you money

Eriiiiiic

Hong Kong China 2022-05-25 11:29

Everyone must keeps your eyes open. It forcily close the position when it does not reach the stop loss

FX1327782886

Hong Kong China 2022-04-21 08:04

Trash platform

FX1327782886

Hong Kong China 2022-04-21 07:16

Here are the four orders I made. I have all shown the buy and sell price on the picture. I have provided my evidence and time.

FX1327782886

Hong Kong China 2022-04-20 20:53

Here are the four orders I made. I have all shown the buy and sell price on the picture. I have provided my evidence and time.

FX1327782886

Hong Kong China 2022-04-20 20:53