I lost my principal on this platform. It did not pay me commissions.

SANKYIXIAN

Hong Kong China 2021-08-13 09:51

I did transaction on Toli for more than one year. Sometimes I suffered losses but the account was blocked in recent months after gaining profits. I could not log in MT4 or the website. The customer service did not reply.

XIAN97672

Hong Kong China 2021-08-12 11:49

Agency account commission did not receive. The agency account was 801270 with $2160. Another account of 883857 deposited $5,000 and decreased to $1,500. Then it was blocked and the customer service said the operation was out of regulation. Finally they block you at all.

SANKYIXIAN

Hong Kong China 2021-08-11 10:54

I didn’t cancel the emergency liquidation email in time because I told Toli customer service at 11pm when the fault had not been recovered. I wanted to cancel the emergency liquidation email, but the customer service resolutely told me not to cancel the emergency liquidation. The email, and said that it has been processed, so I can rest assured that I did not send an emergency liquidation email that night. After the platform failure was resolved the next day, the transaction can be normal. I immediately followed the customer service’s request to edit the email content of the emergency liquidation, confirmed the correctness to the customer service of Toli, and also sent the e-mail to cancel the emergency liquidation. On the other hand, it was necessary to press the second two after the emergency liquidation. The price per hour was that your platform and customer service have induced fraudulent customers, so the profit and loss of my order was deducted by them. I have chat records with Toli customer service during the above failure period. I hope the platform can solve my problem fairly and fairly, so that my first payment of 122,310.77 US dollars will be received as soon as possible, and the deduction will be processed from July 8th. It has been more than ten days and not all the accounts have been received. Please tell the platform to restore the principal of 88306.8 US dollars in my account as soon as possible, so that I can return to normal trading, thank you! The whole process was clear. I consulted, communicated, and confirmed with the customer service staff representing the company. There was no violation of the rules during the whole process. There was no reason for your company not to pay the withdrawal and zero my account. It is now strongly requested that Toli pay and withdraw funds as soon as possible and restore my account truthfully so that I can trade normally. Thanks.

YIXINYIYI25481

Hong Kong China 2021-08-04 16:10

There is a problem with the platform that cannot be traded, which affects the customer's holdings. It is said that the result of the payment within a week has not been paid for 3 weeks.

ZUO103

Hong Kong China 2021-07-27 13:32

My client account number is 883774. The amount of 122,310.77 USD that was withdrawn on July 8 has not arrived in the account for more than ten days. On July 12, the platform privately deducted 88306.8 US dollars of my account principal, which affected my normal transactions and affected the safety of my funds. Because the number of words in the content was limited, there are detailed causes and consequences in the screenshots. I didn’t cancel the emergency liquidation email in time because I told Toli customer service at 11pm when the fault had not been recovered. I wanted to cancel the emergency liquidation email, but the customer service resolutely told me not to cancel the emergency liquidation. The email, and said that it has been processed, so I can rest assured that I did not send an emergency liquidation email that night. After the platform failure was resolved the next day, the transaction can be normal. I immediately followed the customer service’s request to edit the email content of the emergency liquidation, confirmed the correctness to the customer service of Toli, and also sent the e-mail to cancel the emergency liquidation. On the other hand, it was necessary to press the second two after the emergency liquidation. The price per hour was that your platform and customer service have induced fraudulent customers, so the profit and loss of my order was deducted by them. I have chat records with Toli customer service during the above failure period. I hope the platform can solve my problem fairly and fairly, so that my first payment of 122,310.77 US dollars will be received as soon as possible, and the deduction will be processed from July 8th. It has been more than ten days and not all the accounts have been received. Please tell the platform to restore the principal of 88306.8 US dollars in my account as soon as possible, so that I can return to normal trading, thank you! The whole process was clear. I consulted, communicated, and confirmed with the customer service staff representing the company. There was no violation of the rules during the whole process. There was no reason for your company not to pay the withdrawal and zero my account. It is now strongly requested that Toli pay and withdraw funds as soon as possible and restore my account truthfully so that I can trade normally. Thanks.

YIXINYIYI25481

Hong Kong China 2021-07-24 19:34

My client account number is 883774. The amount of 122,310.77 USD that was withdrawn on July 8 has not arrived in the account for more than ten days. On July 12, the platform privately deducted 88306.8 US dollars of my account principal, which affected my normal transactions and affected the safety of my funds. Because the number of words in the content was limited, there are detailed causes and consequences in the screenshots. I didn’t cancel the emergency liquidation email in time because I told Toli customer service at 11pm when the fault had not been recovered. I wanted to cancel the emergency liquidation email, but the customer service resolutely told me not to cancel the emergency liquidation. The email, and said that it has been processed, so I can rest assured that I did not send an emergency liquidation email that night. After the platform failure was resolved the next day, the transaction can be normal. I immediately followed the customer service’s request to edit the email content of the emergency liquidation, confirmed the correctness to the customer service of Toli, and also sent the e-mail to cancel the emergency liquidation. On the other hand, it was necessary to press the second two after the emergency liquidation. The price per hour was that your platform and customer service have induced fraudulent customers, so the profit and loss of my order was deducted by them. I have chat records with Toli customer service during the above failure period. I hope the platform can solve my problem fairly and fairly, so that my first payment of 122,310.77 US dollars will be received as soon as possible, and the deduction will be processed from July 8th. It has been more than ten days and not all the accounts have been received. Please tell the platform to restore the principal of 88306.8 US dollars in my account as soon as possible, so that I can return to normal trading, thank you! The whole process was clear. I consulted, communicated, and confirmed with the customer service staff representing the company. There was no violation of the rules during the whole process. There was no reason for your company not to pay the withdrawal and zero my account. It is now strongly requested that Toli pay and withdraw funds as soon as possible and restore my account truthfully so that I can trade normally. Thanks.

YIXINYIYI25481

Hong Kong China 2021-07-24 00:47

I did not cancel the emergency liquidation email in time because I was told that the email was canceled by the customer service of Toli at about 11 p.m. The fault of the platform had not recovered. But the customer service was very resolute and told me not to cancel the emergency liquidation. He said that it had already been processed, so I was relieved and did not send the emergency liquidation email at night. On the next day, the platform fault was resolved and normal trading could be done. The staff asked me to cancel the emergency liquidation email via WeChat. I also immediately followed the customer service's request to edit the content of the emergency liquidation email. After confirming the correctness to the customer service of Toli, I sent an email to cancel the emergency liquidation. This caused the profit and loss of my order to be deducted by your platform. The chat history with Toli customer service is recorded. I hope that Toli can solve it fairly and justly, and get my first withdrawal of 122,310.77 as soon as possible. It has been deducted from the withdrawal process on July 8th. It took ten days to withdraw RMB 50,000. Please also recover the principal of 88,306.80 in my account as soon as possible, so that I can deal with normal trading, thank you!

BAILIHAOZISHENJINGLI-AILI（GUANFANGRENZHENG）

Taiwan 2021-07-19 20:36

It has been two days since TRI and its website cannot be accessed, and the platform tried to stall people off. I still have USD4,000 in my account.

2019，MENGXIANGCHENGZHEN

Hong Kong China 2021-07-08 13:50

It has been more than 24 hours from 8 AM yesterday to 12 today. I cannot trade or withdraw!

SUIYUEWUWANGCHUXIN

Hong Kong China 2021-07-08 12:50

Cannot log in, trade and withdraw, cannot log in from 8 AM of July 7 to July 8

XIAOZHI43716

Hong Kong China 2021-07-08 11:53

Cannot withdraw and trade on TRI from around 8 AM July 7, 2021 to 11:35 AM July 8, 2021, no information.

MOWANGCHUXIN

Hong Kong China 2021-07-08 11:41

Cannot login to the system, show error message as I input account and password, but actually they are correct. Not to mention the withdrawal,

SHUSHENGSHIYE

Hong Kong China 2021-07-08 11:37

Cannot login to the account and back end of the official website, the service line cannot be reached, and no callback.

AN85375

Hong Kong China 2021-07-08 11:29

Cannot trade and withdraw on MT4 from yesterday till today

XU

Hong Kong China 2021-07-08 11:28

Cannot trade and withdraw on TRI and MT4 from around 8 AM July 7, 2021 to 11:35 AM July 8, 2021, no information.

666666

Hong Kong China 2021-07-08 11:28

Cannot withdraw and trade on TRI's MT4 from July 7 yesterday to July 8 today

Hong2770

Australia 2021-07-08 11:28

Suddenly the trading system was shut down and unable to withdraw, and I cannot login to the account now.

FX1905820004

Hong Kong China 2021-07-08 10:58

TRI is suspected to abscond!!! The platform remain disconnected from around GMT+8 9 AM July 7 till now!!!

TAOZI

Hong Kong China 2021-07-08 10:22

Cannot login to TRI from 2021-07-07 till now, cannot trade. Cannot login through official website.

XIEGUHUN

Hong Kong China 2021-07-08 09:39