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Trader

2021-07-24 00:47 Released in Hong Kong China Hong Kong China

Scam

My client account number is 883774. The amount of 122,310.77 USD that was withdrawn on July 8 has not arrived in the account for more than ten days. On July 12, the platform privately deducted 88306.8 US dollars of my account principal, which affected my normal transactions and affected the safety of my funds. Because the number of words in the content was limited, there are detailed causes and consequences in the screenshots. I didn’t cancel the emergency liquidation email in time because I told Toli customer service at 11pm when the fault had not been recovered. I wanted to cancel the emergency liquidation email, but the customer service resolutely told me not to cancel the emergency liquidation. The email, and said that it has been processed, so I can rest assured that I did not send an emergency liquidation email that night. After the platform failure was resolved the next day, the transaction can be normal. I immediately followed the customer service’s request to edit the email content of the emergency liquidation, confirmed the correctness to the customer service of Toli, and also sent the e-mail to cancel the emergency liquidation. On the other hand, it was necessary to press the second two after the emergency liquidation. The price per hour was that your platform and customer service have induced fraudulent customers, so the profit and loss of my order was deducted by them. I have chat records with Toli customer service during the above failure period. I hope the platform can solve my problem fairly and fairly, so that my first payment of 122,310.77 US dollars will be received as soon as possible, and the deduction will be processed from July 8th. It has been more than ten days and not all the accounts have been received. Please tell the platform to restore the principal of 88306.8 US dollars in my account as soon as possible, so that I can return to normal trading, thank you! The whole process was clear. I consulted, communicated, and confirmed with the customer service staff representing the company. There was no violation of the rules during the whole process. There was no reason for your company not to pay the withdrawal and zero my account. It is now strongly requested that Toli pay and withdraw funds as soon as possible and restore my account truthfully so that I can trade normally. Thanks.

Scam

The following is the original recommendation

我是拓利客户账号883774,7月8号出金的122310.77美金到现在十几天了都还没有全部到账,7月12号平台私自进入我账户扣除我账户本金88306.8美金影响了我正常交易,并对我带来了重要的资金安全,因为内容字数有效我只能截图里面有详细的前因后果!

我这边没有及时撤销紧急平仓的邮件,是因为我在你们故障还没恢复期间那天晚上11点多告知拓利客服说要撤销紧急平仓的邮件,但是您们拓利客服很坚决的叫我不用取消紧急平仓的邮件并说已经处理好了叫我放心,这样才导致当晚我没有发送紧急平仓的邮件,到第二天平台故障解决可以正常交易以后你们拓利客服微信私聊我叫我去把紧急平仓的邮件撤销,我也马上听从客服的要求编辑紧急平仓的邮件内容也给拓利客服确认无误以后也发送了撤销紧急平仓的邮件,现在又反过来说要按紧急平仓后两个小时的价格算那就是你们平台和客服有诱导欺诈客户,所以导致了我单子的盈亏被你们扣除了!以上故障期间跟拓利客服的聊天记录都有的,希望平台能公平公正解决我的事,尽快让我的第一笔出金122310.77美金快点到账从七月八号出金处理扣款现在都超过十天了还没有全部到账,也请平台尽快恢复我账户上本金88306.8美金让我回归正常交易,谢谢!整个过程清清楚楚,我全程与代表你们公司的客服人员咨询、沟通、确认,全程没有任何违规行为,贵公司没有任何理由不予支付出金并归零我的账户。现强烈要求拓利贵司尽快支付出金并如实恢复我账户,以便我能够正常交易。谢谢。

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